• 1.0 out of 5 stars

    Great product....for 8 months

    I paid a premium to get a battery case that would just work and it did for 8 months. After 1 year, it feels like it holds only 45% of a charge, and all the silicone has “peeled” off. Very disappointing and did not meet expectations

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Second case in less than a year....junk!!

    This case has never been dropped yet it’s peeling apart on both sides and once it starts it wants to continue to rip taking off the buttons with it. For a multi billion dollar company that overcharges for their products this product should last the life of the phone. I feel absolutely scammed. Thanks apple!

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Bad Quality for the cost

    The battery pack is great for keeping the battery charged, but the material of the case peels and falls apart. Apple support was helpful and told me they could replace the case but the store said they were not able to do it because the battery was fine. I had to argue and complain in order to get Apple to honor their own warranty. It’s an exhausting process and I’d recommend trying the other brands that are not made of the rubber material. Lesson learned to ask what exactly is covered in their warranty on all of their products because I usually go in confident something will be covered and am always wrong and disappointed.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    WARNING!! It ruins your battery

    It does work. It will disintegrate after about a year. However the big problem is how it charges your phone. Despite the reviews and all the advertising it is not a ‘smart’ case. It simply tops up your phone battery to 100%. If you do this for an extended period of time it will ruin your battery. My phone is rarely below 100% as the case tops it up. Each night I turn the phone off and charge the case on its own. But I noticed recently that after the case discharged, the phone’s battery discharages almost immediately. I went into the store and was told that the case has destroyed the battery - and that it should only be used once the phone is running low. Then taken off again once it’s charged. Which means carrying the case around seperately. That makes it totally pointless!

    Does not work as stated! AVOID!!!!!

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Rubber breaks down in under year ! Normal wear !!!

    Battery is ok ( similar to Mophie ) but Apple refuses to back it up under warranty . I had to pay $69 for a replacement due to “ normal wear and tear “ after less than a year . Avoid at all costs . Second one is doing the same thing . Less than a year again . Just poor grade of rubber in my opinion. Not happy at all

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Lifespan no good

    I’ve had two of these now, pith have failed after just over a year. Contacted Apple
    However was advised to buy a new one each time.

    Started of great, good battery life. Then connections between phone and case started to fail. Then stopped charging up completely.

    Silicone case started to break after 4 months.

    Have now gone back to the Mophie Juice Pack, much more solid product. Plus slightly cheaper.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Breaks ALL the time

    I’ve had to replace mine (no exaggeration) at least 6 times since buying it. It breaks, constantly. I’m about to have to replace it again because it won’t charge. Ridiculous that Apple can’t make a better product than other charging case brands.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Don’t do it !

    At first I was really impressed with this product but after a year it is falling apart. The case has split in three places making it look really cheap and unattractive. The protection it offers has been compromised by this to. I look after my tech, it’s not had a hard life so as far as I’m concerned this is just poor quality and clearly not designed to last.

    For £99 I expect a lot better than this.

    What a waste of money.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    I liked it at first...

    I wanted to like this case but unfortunately had several problems with it that I don't believe live up to what you would expect from a quality Apple product. I still use my case on my iPhone 7 but it has seen better days. I liked the form factor of this case and the silicone backing, however the silicone started to chip within one year and eventually I had to peel off some of the outer edges because they would be hanging off the case (FYI I do not drop my phone very often).The battery worked as intended and combined with the phones battery I had all day battery life. The slots at the bottom speakers tend to get very dusty and after a few months they muffle the sound coming out of the phones speaker. You'll probably get 70-80% volume versus not having the case on at all or using another cause that doesn't have mesh covering the speaker ports.

    I would buy again if they could improve the silicone grade, but I think I may go with a stand alone battery pack in the future.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Case issues

    I’ve only had this case for a few months now and the silicone is already peeling off. It holds a charge but the actual case is garbage and doesn’t hold up at all.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    How is it such poor quality?!?

    If I had written this review a week after I got this case, it would have been 5 stars. The functionality is amazing, I will never not have a charging case in the future. But I have had this case for only 3-4 months now and it is literally falling apart. It’s just peeling off, the silicone. I don’t think it will stay together another 2 months. That’s beyond ridiculous for a 99 dollar case?! How is it so hard to use a sturdier material for the case. Pieces literally just keep falling off while I use it. The battery is great but i’m sure there are other cases that don’t fall apart in your hands after 12 weeks.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Wears out

    Loved it at first, but now after less than a year, I’m taking it back to Apple. The material wears out. Every time I pick up my phone pieces fall out.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    DISAPPOINTED

    I payed $100 for the case a little bit more than 3 months ago and now is horribly peeling. I’m embarrassed to dial, text, or to put my peeled off phone on top of a table at a restaurant!!!! Aghhhhh!!!!

    2 of 2 people found this useful

  • 3.0 out of 5 stars

    iPhone 7 Smart Battery Case - great, but doesn't last!

    I loved and raved about this case, but turns out the structural integrity is poor! After nearly a year the phone case tore on the sides making it un-useable. Too bad apple, it "was" really cool.

  • 1.0 out of 5 stars

    Disappointed

    I would not buy this item again.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Plastic wears off quickly and case becomes junk :(

    I am not sure what testing process this product went through but the plastic covering wears off quickly and soon your case looks terrible and needs to be replaced :(.

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Silicone coated—not silicone—and it disintegrates

    I wouldn’t buy this again. Just the friction of putting it in and out of your pocket disintegrates the thin silicone coating in less than a year. The charging worked fine, but not always. If you put the case on and you want to make sure it’s charging you have to check because it’s only charging about four out of five times. The disintegration of the case looks like garbage and won’t protect phone in a fall. I love having the extra battery power but the worst daily part of this case is that it is really heavy and bulky. When I hand my phone to someone they say oh my god that’s a heavy phone! I also love that the battery indicator in the iOS software tells you how much power is left in the case but I would love it more if Apple made this available to all third-party power cases. I would not buy this again unless Apple replaced it upon disintegration even past the one-year warranty.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Not up to par........

    Worked great but over time (several months), the case falls apart. Protective case just starts losing small pieces. I've had it replaced once under warranty.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Peeling out. DON'T BUY THIS.

    Bad, Bad product. DON'T BUY THIS. It is peeling and falling apart. And when I took it to an Apple store they said it is my fault. It seems it's not made to be put inside your pocket. Actually, if you want this to last, you should leave it in the original packaging, untouched.

    Apple has become a specialist in making disposable products.

    6 of 6 people found this useful

  • 3.0 out of 5 stars

    Case was good, but peeling now.

    The silicone or soft coating part of case is coming apart in chunks, it lasted about 1year with heavy use. Would like to purchase a new ' Silicone peel' but does not seem to be an option.

    2 of 3 people found this useful