• 4.0 out of 5 stars

    Worth the purchase

    Waiting to see how these headphones will be once I’ve owned them for a year. Purchased them in September and they’re excellent. Sound quality: 7.8/10, Pairing with iPhone: 9/10, Pairing with MacBook 6.2/10 (not as effortless as once you’ve paired with your iPhone before, one has to open up Bluetooth tab to select headsets to use them or interchange between devices e.g. from IPhone to MacBook and Mircophone: 6/10 (callers on the receiving end can hear wind and sounds in whatever environment you’re in. They’re cozy to wear and blend in with whatever outfit you wear as well.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Terrible

    Long time beats customer and expect much better. Same great sound quality as expected from beats, but the heavy, long awkward cord is worse than just buying corded headphones for less money and saving the imconvenience of charging. Did beats not product test these - worst wireless headphone design I’ve ever tried.

  • 1.0 out of 5 stars

    No Bueno

    just went through my second pair of beatsx, the first ones lasted about 7 months when i got a battery problem, then when i got the second pair that were brand new they wouldn't even turn on, the light would turn on when i connected them to the power but then they wouldn't turn on when disconnected from power. I've talked to some people that have beatsx that went through the same thing and there is so many articles and videos about this problem so my guess is that there is a manufacturer's defect. i love the design and the sound that's why i went through two of them instead of buying the airpods or something different but what good is that if they dont even work. So if you're getting the beatsx just know that they might not even work or they will last you just a couple of months.

    7 of 7 people found this useful

  • 5.0 out of 5 stars

    Brilliant

    Awesome set of headphones, sound is second to none. had a problem with the left headphone, but customer service was brilliant and have had them sent off and replaced within a week

    5 of 7 people found this useful

  • 5.0 out of 5 stars

    Amazing

    This product is amazing. They are easy to use and they can be used while playing basketball which is great!

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Average sound quality. Continuous hassle

    Sound quality seems to erode over time. I've had mine less than a year and already had to send them back to Apple twice for repairs because they wouldn't turn on. Here I am, just after the life of the warranty, and now, for the third time, they won't turn on. Junk. Ripoff.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Worst Product I have ever Purchased in my life

    I had purchased my BeatsX earphones on the 31st May 2018. The earphones have stopped working 4 times within the span of 5 Months. This is the worst product I’ve ever used in my entire life. Apple needs to accept their failure regarding this product as many people around the world are having the same issue. The service is another worst thing, I agree you guys replace the product but if this happens with you 4 times then you just do not want to use that product anymore and for that there is no other policy made by apple to keep their customers satisfied. You guys portray in your keynotes that there is a 98% customer satisfaction from you but if you want to close that gap of 2% for complete customer satisfaction then you need to alter your policies so that customers like me are also satisfied.

    7 of 7 people found this useful

  • 5.0 out of 5 stars

    Great!

    I love these earbuds, the quick charging and long battery life is great. Even though they aren't advertised as sweat proof i use them for basketball and they have held up great. Great sound quality, my only complaint is the wire is a little too long but it can be placed in such a way as it looks good.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Bad product

    Had to get a replacement/repair 3 times from apple care for the earphones. 4th time worked longer but spoilt again and warranty expired so could not get a repair again. Would not recommend buying it.

  • 1.0 out of 5 stars

    dont work anymore

    suddenly stop working , and I did tried to restarted but nothing seems to be right, blinking red light and when i plug it its just white, very disappointed ,,,,,,,,

    10 of 12 people found this useful

  • 2.0 out of 5 stars

    Bad wiring

    They seam great quality and the sound is good but I’ve hed mine for about 5 months and the wire inside going from the battery to the headphones has broken. You can tell this because when you plug them in the light refuses to light up but when you push the cord together in one place it’ll come to life. If I spend a little over 100 on headphone I want them to last for as long as I own them......

    4 of 6 people found this useful

  • 1.0 out of 5 stars

    After 3rd pair I give up

    Bought them in April, 2018. They were replaced under warranty in July and September. They have failed again now, at the end of October. They start blinking white and red and might connect for a few seconds but then disconnect. Something is clearly wrong with the design. I can see I'm not alone with this problem. Also, it's nearly impossible to read the serial number - in black on my gray pair - so I'm not going to bother getting a 4th pair. It takes up to a week and it's a hassle. When they work I'm happy with them. But I bought them to use them, not to keep sending them back. Buyer beware! I'm all Apple - iPod, iPhone, iMac, MacBook. But these are awful. Apple should stop selling them.

    21 of 21 people found this useful

  • 2.0 out of 5 stars

    Beats Earphone

    I just got this earphone maybe 3 months ago or so and it has been an amazing product and it works very well but today i tried to turn on the earphones but it wont turn on. I tried everything like resetting and charging it but it wont respond back. So i think this product is amazing but it can break down easily

    6 of 7 people found this useful

  • 5.0 out of 5 stars

    Amazing Sound!

    I have owned many headphones over the years and these have to be the best! Just them and judge for yourself.

    9 of 13 people found this useful

  • 2.0 out of 5 stars

    Pausing, skipping, volume adjusting

    My BeatsX headphones are the worst wireless headphones I have owned, for fitness purposes. The only reason I gave 2 stars is because the magnetic earbuds are innovative. It’s their best feature. For starters, when they were functioning correctly, the sound was just mediocre. Loud enough, no bass, and definitely not noise canceling. I can hear the gym music over my own. Now they are malfunctioning. I have had them since August. 2 months, perhaps. They are pausing and skipping music. Siri keeps popping up. I googled this and it’s a known issue, because other people have experienced it. If they are not sweat resistant then they should not be marketed as headphones made for someone with a fitness focused lifestyle! Super annoyed!

    7 of 10 people found this useful

  • 3.0 out of 5 stars

    Great until battery issues

    Great device, great reach, great quality. Until all of a sudden the battery is useless. Drains automatically, and after a direct charge works for about 30 minutes tops and is dead again. This was after about one and a half year use.

    21 of 22 people found this useful

  • 5.0 out of 5 stars

    I might get another pair!

    I really like these headphones. The sound quality is really good too, only when I use a custom setting does the battery drain a bit quicker. Gotta have that bass. Haha. Overall excellent. Battery life = 9/10 Quality = 10/10 Sound Quality =10/10

    18 of 26 people found this useful

  • 4.0 out of 5 stars

    Good and bad

    So when I was looking into these by watching previous beats x vids they came with a case and a wing span/clip idk and I really would’ve liked that but others size the beats are great but the audio could be a little better and the mic is complete garbage.

    6 of 6 people found this useful

  • 5.0 out of 5 stars

    Great headphones

    great headphones, I can walk around the house with my phone in my room while on a call to someone or listening to music. with both headphones in the sound quality is so good it feels like you are listening to the song live.

  • 5.0 out of 5 stars

    Great sound, Great new price

    My Beats X are a very good product. They connected to my phone effortlessly and the 8 hours of playtime usually lasts me a couple days before I have to recharge. Another great feature is the 1 hour play time with only 5 minutes charge. I never have to worry about going anywhere without headphones. And the best part of them to me is the fact they are Bluetooth. Never have to worry about getting tangled up or pulling my earbuds out of my ears violently. Thanks Dr. Dre.

    18 of 23 people found this useful