• 2.0 out of 5 stars

    Big design flaw - Why would you leave the keys exposed?

    • Written by Thomas B from Austin

    Got this earlier today. I can’t figure out why they removed the flap that covers the keys up for when the cover is closed. It seems like the keys are going to attract a bunch of dirt and get scratched up when its fully opened and not in “keyboard” mode and the keyboard is just facing down on your work surface. And then when the keys are dirty or are scratched they will scratch up the iPad display when the cover is closed.
    I think this is a serious design flaw.
    It does seem more solid and durable than the previous version which I went through a couple of as they seemed to lose their connection to the smart connector on the previous iPad Pro model.

    886 of 989 people found this useful

  • 2.0 out of 5 stars

    An unwelcome cover on a good book

    • Written by David H from Stratford-upon-Avon

    As a keyboard and cover it does the practical requirements. The keyboard is great quality - buttons are satisfying to type with and respond really well. The stand gives a reliable snap when putting the iPad in one of the two viewing angles, and the magnets hold the folio in place well. The problem is that it feels totally wrong - a plastic feeling outer material takes away from the iPad which is inside, and leaves a beautiful device feeling cheapened by what should be a touchable addition, rather than something which I quickly fold behind the display out of sight.

    214 of 253 people found this useful

  • 2.0 out of 5 stars

    Rush job

    • Written by Shaun H from Oak Park

    The good: This keyboard offers adequate protection for your iPad Pro 12.9 when its in your bag and travelling with you. When you are sitting on the couch, the case offers good stability on your lap. It has 2 angles when in 'laptop mode' which is handy, and the fact its completely magnet driven is great. I find the magnets to be strong, and they offer unparalleled convenience. Thumbs up for that. Unfortunately, this is where the good news ends.

    The bad: The materials are cheap. There is a nice felt covering on the inside rear of the case, which will protect the rear of the ipad nicely, but they didnt bring this around to the front. The front is plasticy and cheap. So are the keys. The keys don't feel tactile. And, equally as frustrating are the sharp edges all the way around! With Microsoft producing these beautiful Alacantra keyboards for their Surface Pro line, it makes the Apple keyboard EMBARASSING and not worth anything close to the $299 AUD asking price. Give this a miss.

    58 of 61 people found this useful

  • 2.0 out of 5 stars

    Price doesn’t match the product

    • Written by LeMont M from Indianapolis

    For a $200 case, the fit and finish isn’t what I expect from an Apple product. I like the thinness of the case, and unlike some other people the keys being folded back doesn’t bother me. However, the edges of the case are really sharp, so sharp that they make the device uncomfortable to hold with the case on. Also, compared to my old Logitech case, it’s missing the buttons for volume, brightness, lock, and unlock, and a few others. I’m going to wait on Logitech, This has to go back. I would not recommend purchasing it.

    64 of 74 people found this useful

  • 2.0 out of 5 stars

    Keyboard lacks basic functions for price

    • Written by Jason V from North Ridgeville

    While this keyboard is definitely a step up from the previous generation, it is missing very basic functionality moving it backwards in other places. No home button without doing a keyboard shortcut and no control of volume from the keyboard. I upgraded from the previous generation iPad Pro with Logitech keyboard and I feel like this is a step backwards. I could quickly adjust the volume when needed on my Logitech and exit/switch apps much easier with the home button. I am not liking this swipe up to unlock because it just feels clunky. How am I supposed to replace my laptop when it takes twice as long to get from one app to another. At least add a mouse if this is the case.


    61 of 69 people found this useful

  • 2.0 out of 5 stars

    Word of warning for artists

    • Written by Michael A from Vineyard

    For 1st and 2nd gen iPad Pro users you’ll find this Smart Keyboard feels no different than the original. You’ll find typing and the feel of the keys to be the exact same impressive experience. If your iPad is meant to serve as a finger and typing device then this keyboard will suffice and you’ll most definitely be pleased with the look and feel. For heavy Apply Pencil users this keyboard has one major fatal flaw, the keys are exposed. Let’s say you wish to flip the keyboard cover on it’s backside so you can lay down the iPad for drawing, painting, or design, you’ll also be inadvertently pressing on the keyboard keys since they’re exposed on the backside. Moving or sliding the iPad on a table, airplane tray table, lap, etc. with the cover flipped over will also bring friction to the keys thus the edges of the keys are bound to become worn out over time. The obvious option is to completely remove the cover but that’s the entire point of the cover, I’d like to protect my $1000+ piece of hardware. It’s terribly disappointing that such an amazing piece of hardware could have such a short sighted design to accompany it. Artists and designers will be disappointed and rightfully so.

    49 of 51 people found this useful

  • 2.0 out of 5 stars

    Wish there was another option for Keyboard by anybody

    • Written by Sinclair L from Holloman Air Force Base

    I really don’t like this Keyboard. My biggest complaint is the magnetic attachment. Anytime I move my screen forward while on stand, the iPad pops off the magnetic hold. Anytime the screen isn’t laying flat on a surface, the magnetic hold breaks and the keyboard falls off the iPad. I can’t see how this would protect the iPad at all in a fall. I have had a Logitech Keyboard for an iPad Air and it actually snaps into place and holds well. There isn’t a good way to fold the keyboard away, the only way is to flip it back on itself which keeps the keys exposed and is not convenient. It feels weird that while you are trying to hold the iPad you keep pressing keys.
    I also really wish there were multiple colors to choose from. You can have any color you want as long as its black.
    As others have pointed out, it is VERY expensive for what you get. Once Logitech or someone else developes a better keyboard for the iPad Pro 12.9 I will absolutely be ditching this one and getting it.

    The reason I didn’t give this just one star is the keyboard works very well. The typing feel is vey good. However I just can’t recommend this keyboard due to the weak magnetic hold and annoyance it causes every time it breaks its hold and falls off.

    45 of 51 people found this useful

  • 2.0 out of 5 stars


    • Written by rolf N from atlantic highlands

    1. front + back protection
    2. magnetic
    3. spill-proof keyboard
    4. stand
    5. familiar macOS keyboard shortcuts ; ) i.e. command-tab
    6. Smart Connector: No plugs. No pairing. No charging.

    1. only 1 COLOR available
    2. “Smart” keyboard not so smart:

    a. NOT BACKLIT, so you cannot type in bed without disturbing - what’s the point of mobile device?

    b. inflexible: you cannot even switch to lit onscreen keyboard without detaching slip-proof Folio?!
    3. Exposed keyboard problem:

    a. even if quite flat, might scratch iPad screen, esp, when keyboard gets older

    b. if you use Folio for slip-proof & stand, leaning on keyboard causes accidental typing…
    4. $200 too much for so many flaws incl. not backlight & no color choice!
    5. Apple not flummoxing competition this time?! Folio not as good as Microsoft Surface Pro Alacantra keyboards?!

    41 of 47 people found this useful

  • 2.0 out of 5 stars

    Highly anticipated, sorely disappointed!!!

    • Written by Jeff M from St Augustine

    I should have waited for the arrival of the Logitech version and saved my $200. This keyboard is such a disappointment, so disappointing in fact that one can’t even simply turn the volume up and down, start and stop video and the drop protection is non existent to say the least! Returning it and waiting for a real keyboard!

    41 of 47 people found this useful

  • 2.0 out of 5 stars

    Just OK - for significant writing look elsewhere.

    • Written by Bryan J from Fairfield

    So, good in theory, not bad in a pinch but far from the best thing on the market.

    Disclosure: I sold my Macbook a year ago in favor of the iPad Pro as my "on the go" work device. In that way, a good keyboard was a must.

    When I got the redesigned pro, I was disappointed to learn that Apple was sticking with the same overall design as the previous keyboard. Still not backlit and I was leery about typing significant amounts on it. Nevertheless, I got one as it was the only one available after the design change.

    I can say that the typing experience is not horrible. Will it help you write your novel? No. Will you get through a paper or two on it, yes. Email, great.

    Agonizingly, the price is eye-watering for no real change from the previous iteration. With so many excellent options on the market right now, (Brydge) at $169, it makes the entire thing seem like a gigantic cash-grab. There are better options out there.

    36 of 38 people found this useful

  • 2.0 out of 5 stars


    • Written by WAYNE M from Knoxville

    There’s a lot to like about this keyboard case—but the drawbacks make me wince at paying $200 for this thing. For one thing, the keys are not backlit. For that price, I would expect backlighting to be included. The edges of the case are also very sharp—you could easily injure yourself if you dropped it on your hand or arm. There is no protection for the sides of the very expensive iPad. The keys take some getting used to, though I feel like I will adapt. The pluses are thatt it keeps the iPad thin and has two viewing angles. Plus, I like that it attaches magnetically. There are not a lot of options at this point, so it also feels like being held hostage if you want the new iPad Pro and consider a keyboard case mandatory.

    40 of 49 people found this useful

  • 2.0 out of 5 stars

    Impressive product - Poor value for money

    • Written by Matthew P from Bewdley

    This is a much better product than reviews on here would suggest. It does NOT look cheap as someone has claimed, in fact quite the opposite, it looks reassuring expensive. It all fits perfectly of course, feels great and offers good protection for your iPad. The keyboard is a pleasure to use and the two different angle options are perfect for working on your lap or at a desk or table.

    Is it overpriced? Absolutely and resoundingly so! I suspect that is why the reviews are so poor because you take it out of the box and think to yourself, oh it really is just a keyboard offering some protection for my iPad. You realise immediately that the £199 price tag is absolutely extortionate and you get a sinking feeling inside you that this company will never reward customer loyalty with reasonably priced accessories. The greed on display here is utterly sickening and is reflective of all that is wrong with the world.

    So to sum up, is this a good product? Absolutely. Value for money? No way on this earth are you getting good value, you’ll just be lining the pockets of people who already have more than they know what to do with. If you can stomach that then go buy the product and you’ll probably love it. Personally, I resent them a little more every time they make me feel this way. I’m disappointed with myself for taking the bait even though I knew it was attached to a barbed hook. 2 stars from me in the futile hope that apple will one day repent and start to reward customer loyalty with a morally acceptable pricing strategy for accessories. Just to be clear, I will not be holding my breath.

    29 of 35 people found this useful

  • 2.0 out of 5 stars

    Makes the premium iPad Pro feel cheap

    • Written by David M from Aberdare

    The Smart Keyboard Folio is the biggest letdown of the Apple accessories for the iPad Pro. The only reason I purchased this was the fact that it uses the smart connector to work passively and it doesn't need to be charged, which to give it credit is a nice feature. At the time of writing there aren't any third party options that are capable of this. I do like how the case attaches magnetically and it feels very sturdy. And the felt lining on the inside of the case provides a nice soft texture for the iPad. Sadly, the main outer plastic material feels very un-Apple like. It easily attracts fingerprints and marks and just doesn't look or feel premium. Considering the iPad itself goes up to almost £2000, this case takes the premium feeling away from the device. Not to mention the case itself is an eye watering £200. The keys themselves provide barely any feedback, and create a 'knocking' sound when pressing (which makes it sound like you're tapping hard plastic), so it's hard to type efficiently on one of these. And when you fold over the keyboard to hold the iPad itself, the keys are facing outward which means you really need to remove the iPad from the case entirely to hold the iPad without the keyboard in the way. I really would have no issues with the £200 price tag if the keyboard felt more premium. And sadly this is the best option out there right now. I hope Apple improves this product along with the next-gen iPad Pro.

    13 of 15 people found this useful

  • 2.0 out of 5 stars

    Apple really dropped the ball on this one

    • Written by Richard C from Port Saint Lucie

    $199 for a keyboard and when you have the ipad in tablet poition the keyboard is sittingon your work surface or if holding it in tablet mode, you fingers are constantly pushing the buttons. Don't wast your money like others. Wait for someone else to come out with someyhing better. There is nothing about this keyboard that is an improvement or worth the cost.

    24 of 39 people found this useful

  • 2.0 out of 5 stars

    Works fine just didnt last the distance!

    • Written by Kylie G from West End

    My daughter has to have a iPad Pro for school. We went with the Apple keyboard as it was lightweight and I thought Apple was a well respected company who made items to last. Unfortunately after 14 months (yes 2 months past warranty) the Smart Keyboard stopped working altogether. I went into the Apple store and they said that I could have it replaced for $200. I said that after already paying $250 just over a year ago I am reluctant to purchase another one as I feel that there is no reasonable reason this keyboard would die after one years use. $250 for a piece of equipment to last one year is very poor form. I instead purchased a Logitech one. It has a hard shell and the keyboard seems a lot more sturdy. I no longer have the respect for Apple that I once did. I like others wish I had read the reviews before purchasing and will be doing so before investing in any other apple products.

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Old One was Better

    • Written by Dave E from Firestone

    So...the keyboard as a whole is still a good keyboard. The low star rating has more to do with the overall function vs the actual keyboard. I still have a 2017 iPad Pro with the Smart Keyboard and that one has more of the desired overall function. I am not sure why the design was ditched but the new version does not have a kickstand, which I use a ton with pencil for notes and drawings, and it does not fold out of the way when you want to watch a movie / media on it, which I prefer. I don’t want the keyboard in front of me when I am watching a movie on my iPad. Sure, you can fold the case flat but then you are holding the keys on the back, which is not a great user experience. I prefer the older design where you feel the soft side of the case vs. keys. This is still supposed to be for an iPad and not a laptop...please don’t lose sight of that and bring the old design back to these wonderful devices. I do like the total coverage though and lack of bulk this case has. Just wish the best of both could come together...that would a 5 star for me.

    8 of 13 people found this useful

  • 2.0 out of 5 stars

    Needs improvement

    • Written by Shauna M from Edmonton

    I agree with other posters that this keyboard is not worth the money. First and foremost this keyboard should be backlit. That really is my biggest issue with it. This is my first ipad keyboard so I can’t compare it to other models. Another feature I think would be useful would be to have a ‘key’ where you could switch between the keyboard and the ipad keyboard without having to disconnect the keyboard from your ipad,

    I’ve only had the keyboard a couple of months so I can’t comment on durability but so far have had no issues. I will be keeping an eye out for other keyboards that are compatible that are backlit. Save your money unless you only plan on using this keyboard during the day or in a lighted area.

    3 of 4 people found this useful

  • 2.0 out of 5 stars

    Inconceivable...And I DO Know What That Word Means!

    • Written by Jeff L from Crosby

    Let's be perfectly honest, it's getting harder and harder to be an Apple fan, promoter and/or defender. This keyboard has its good qualities like the VERY strong magnets that hold the iPad at either of the two viewing angles; however, that's about it for the good news. The keyboard IS NOT BACKLIT. Inconceivable! When Steve was still alive, he seemed to know intuitively what people/fans would want in both the main product, i.e., iMac, iPhone, iPad, etc. AND the accessories for those products. Mr. Cook is, seemingly, more interested in changing his last name to Apple! Really?

    Someone at Apple needs to step forward and take the reins of the company. This keyboard is, truly, limited in so many ways but the primary one is not being backlit. Add to that NO protection for the keys and the high price for an inferior product and you have an over all loser. Fortunately, there are other keyboards that do both of these necessities and they will sell like hotcakes to discerning consumers who realize their beloved Apple is going down the wrong path as far as the simple baseline needs of consumers looking for accessories. Inconceivable.

    31 of 61 people found this useful

  • 2.0 out of 5 stars

    Smart Keyboard for the 10.5 iPadPro Review

    • Written by Charles H from FRIENDSHIP

    I’m not happy with the keyboard as it leaves smudge marks on the iPadPro screen when closed. I’m also miffed that the keyboard is quite noisy. I use the iPadPro to take notes in meetings, and the keyboard is noisy enough to be a disturbing to those sitting next to me.
    I love the fact that I do not have to charge battery for the keyboard or the pencil. All in all, I’m happy with the iPadPro 10.5 at the price I paid, I would thing a keyboard and pencil shouldn’t cost $250+.

    2 of 5 people found this useful