• 2.0 out of 5 stars

    Bad Quality

    • Written by marcos L

    The B logo peeled off after only 5 months and the actual circle which holds the B logo fell off and the rubber which holds the headphone jack ripped and the headphones never stay in my phone they pop out with MINIMAL pressure and lastly the audio is very treble heavy and they don't have bass

    26 of 37 people found this useful

  • 2.0 out of 5 stars

    Great until they break

    • Written by Ethan Q

    Always loved the urbeats and I’ve had more than 6 pairs over the years because I always manage to get them wet and I’ve been fine with it, but over the last 2 months I’ve had 2 pair of them because the headphone jacks have broke, I like to listen and change so that’s why I still have the 3.5 jack but I’m going to the lighting cable now, would love to get a discount of some kind because of the problem, haven’t had luck with any warranty in the past but we shall see. Can’t compare them to any other headphones when they work, noise canceling is amazing and the sound is next level.

    15 of 22 people found this useful

  • 2.0 out of 5 stars

    Broken 2 times

    • Written by Steven C

    I have bought thus product 3 times so far and both times they have broken after 3-4 months of use. Before they broke they had great sound quality so im giving 2 stars

    16 of 26 people found this useful

  • 2.0 out of 5 stars


    • Written by Lizbeth A from El Paso

    About six (could be longer) years ago I bought my first pair of beats ever. The original red and black. They lasted forever! truly, without any problems until they were stolen. So I went and got a new set. Not even a year and they stopped working, the right earbud would not play a sound. Warranty covered the repair but then a few months later, again, the same problem. My warranty is now expired, repairing them cost me about 70$

    The sound quality is amazing! but the hardware quality is terrible, the little (I am not sure what to call it) net covering the sound hardware on the earpiece came loose within months of buying it. It is honestly really sad, it seems once they got acquired by apple the quality decreased immensely.

    I would say buy them if you can afford to buy new ones every year, the hardware is made to last only for a year that way the warranty will not cover them. Trust me, I am an engineer.

    3 of 4 people found this useful

  • 2.0 out of 5 stars

    Good sound quality, bad design

    • Written by Devin M from Plainsboro

    So the music sounds good, but the 3.5mm plug, and the rubber "jacket" around it are badly designed. I had the first pair purchased replaced under warranty, and a couple of months later, the same issue occured, where the rubber started to tear. Apple now wants $49 for a replacement. If you're spending $60 for a set of headphones, they should last and be durable enough to withstand some bending for a couple of months. Beats Headphone quality has gone down, in my opinion, since the Apple acquisition.

    2 of 4 people found this useful