AppleCare Help Desk Tools100 results found

Get help with your Apple Cinema Display

If you have a problem with your display and nothing in this article addresses it, consult the service and support information that came with your display for instructions on how to contact an Apple-authorized service provider or Apple for assistance . If you attempt to repair the display yourself, any damage you may cause to the display will not be covered by the limited warranty on your display. Contact an Apple-authorized dealer or service provider for additional information about

Directory Utility: Directory Utility overview

Directory Utility overview You use Directory Utility to add and configure advanced connections to directory servers. Your Mac accesses directory servers for user information and other administrative data stored in the directory domain of directory servers. Your Mac can connect to an Open Directory, Active Directory, LDAP directory server, or NIS domain. When you add a directory server (or delete one from) to the Services list in Directory Utility , connection settings associated

Q: I have an IPad with Activation lock on and I do Not know the email or password with the account!!!!! Help please !!!!!! I have tried everything and nothing would  working, any help would be appreciated!!!!!

Sorry, there's no help , if you do not have the original Apple ID & password that activate Activation Lock. Only the original owner's Apple ID & password can deactivate it. It's an anti-theft feature and cannot be bypassed.

Q: i need help with restoring my iphone i cant seem to figure it out, i need help with restoring my iphone i cant seem to figure it out

i cant seem to figure it out i need help

AirPort Utility: AirPort Utility overview

AirPort Utility overview About AirPort Utility Use AirPort Utility to set up and manage your wireless network and AirPort base stations, including AirPort Express, AirPort Extreme, and AirPort Time Capsule. After you set up your network, you can change base station and network settings and manage advanced features, such as security modes, wireless channels, and IPv6 configuration. You can also use AirPort Utility for iOS, available on the App Store, to monitor your network. For more

Disk Utility for macOS Sierra: Partition a physical disk using Disk Utility

the Partition button . Internal storage devices appear under the Internal section in the sidebar. External devices appear under the External section in the sidebar. When you select a volume that already has data on it, the pie chart shows a shaded area representing the amount of data on the volume and an unshaded area representing the amount of free space available for another volume. Disk Utility also reports whether the volume can be removed or resized. If you see a small volume with an asterisk

Disk Utility for macOS Sierra: Protect a disk with a password using Disk Utility

When you format an internal or external volume, you can encrypt and protect the volume with a password. If you encrypt an internal disk, you must enter a password to access the disk and its information. If you encrypt an external device, you must enter the password when you connect the device to your computer. To encrypt and protect the volume with a password using Disk Utility , you must erase the volume first. If the volume contains files you want to save, be sure to copy them to another

Get help with video issues on external displays connected to your Mac

Try these steps if you don't see an image on your display. These steps can also help if the image on your screen repeatedly turns on and off (flickers), if horizontal lines appear (snow), or if the image is distorted (torn or scrambled).  These steps likely won't help if the issue is only happening in one app. If you see similar issues in only one window or app, check with the app's developer for updates or more help .

Get help with Aperture 3

Please note that these steps aren't exhaustive and are not for any specific issue. These are fundamental and basic steps for getting Aperture into good working order, and are the steps most often suggested by AppleCare Technical Support. If you're using an earlier version of Aperture, refer to this article.

Directory Utility: Set up Directory Utility on a remote server

Set up Directory Utility on a remote server You can use Directory Utility on your Mac to remotely set up and manage how a Mac with macOS Server installed accesses directory services. Choose File > Connect. Enter the following connection and authentication information for the Mac with macOS Server installed you want to configure. Address: Enter the DNS host name or IP address of the Mac with macOS Server installed you want to configure. User Name: Enter the user name of an administrator

Cinema Tools 4.0.1

A powerful database that tracks Final Cut Pro edits for conforming film and 24p video projects. For editors and filmmakers who specifically want to shoot and finish on film, Cinema Tools is an essential part of the Final Cut Studio post-production process. Learn more about Final Cut Pro Studio. What’s New in this Version Cinema Tools 4.0.1 addresses specific customer issues, general performance issues and improves overall stability. This update is recommended for all users of Cinema Tools 4.0

AirPort Utility: About AirPort Utility for iOS

About AirPort Utility for iOS AirPort Utility for iOS, available in the App Store, has many of the same features as AirPort Utility for the Mac. You can use it to: See a graphical overview of your Wi-Fi network. Get information about your connected Wi-Fi devices. View and change network and Wi-Fi settings. View or update passwords for your network, base stations, or disks. Restart or restore a base station, or update the firmware on a base station when available. Easily access network

Disk Utility for macOS Sierra: Create a disk image using Disk Utility

Use Disk Utility to create disk images. Note: You can burn information to a CD or DVD using the Burn command in the Finder. For more information, see Burn CDs and DVDs. Create a blank disk image for storage Create an empty disk image, fill it with data, then use it to create disks, CDs, or DVDs. Choose File > New Image > Blank Image. Enter a file name for the disk image, add tags if necessary, then choose where to save it. This is the name that appears in the Finder, where you save

Disk Utility for macOS Sierra: Erase a volume using Disk Utility

: With a solid-state drive (SSD), secure erase options are not available in Disk Utility . For more security, consider turning on FileVault encryption when you start using your SSD drive. SEE ALSO Partition a physical disk Format a disk for Windows computers Encrypt and protect a disk with a password

Get help with subscriptions not billed through Apple

To change or cancel subscriptions billed through another company, you might need to sign in to that company’s website. You might also need to contact the content provider directly. While specific steps to contact each company vary, use these general guidelines to find help : To find a company’s website or contact information, try searching the Internet. If you can find their matching app in the App Store, try to contact the app developer for help with purchases not billed through Apple

Get help using Back to My Mac

the documentation that came with your router for instructions for turning on NAT-PMP or UPnP. Find out if your network has a multiple-NAT configuration and update it if you need to. Make sure that the TCP or UDP ports used by Back to My Mac are open on your firewall. Contact your ISP if you need help confirming that these ports are open.

GarageBand for Mac: How to get help

How to get help GarageBand provides several ways for you to get answers to questions, learn about controls and functions while you’re working, and view detailed information about all aspects of the application. You can also view information directly in the application using the Quick Help feature. In addition to being available from the GarageBand Help menu, GarageBand Help is available online using a web browser. Quick Help Get a brief description of windows, controls, and other elements

Get help with Siri on your iPhone, iPad, or iPod touch

> Restrictions, and make sure that Siri & Dictation isn't off.  Restart your iPhone, iPad, or iPod touch. Go to Settings > Siri & Search and turn off "Hey Siri" and Press Home for Siri or Press Side Button for Siri*. Then turn both back on again. If you're using an iOS device, try to use Siri with a headset. If Siri only works when you're using a headset, get help with the microphones on your device. If Siri still doesn't work, contact Apple Support.

Get help with Touch ID on your iPhone or iPad

If you can't unlock your iOS device using Touch ID, can't enroll a fingerprint, or you're asked to enter your passcode, learn what to do.

AirPort Utility 5.4.2 for Windows

AirPort Utility v5.4.2 is the simple to use, setup and management utility for the AirPort Express Base Station, the AirPort Extreme Base Station, and Time Capsule.   Use AirPort Utility to setup and manage the following products: AirPort Express Base Station AirPort Extreme Base Station Time Capsule In addition, AirPort Utility 5.4.2 provides several fixes, including: An issue causing AirPort Utility to be unable to read certain AirPort wireless device configurations. An issue causing AirPort

AirPort Utility 5.4.2 for Mac

AirPort Utility v5.4.2 is the simple to use, setup and management utility for the AirPort Express Base Station, the AirPort Extreme Base Station, and Time Capsule.   Use AirPort Utility to setup and manage the following products: AirPort Express Base Station AirPort Extreme Base Station Time Capsule   In addition, AirPort Utility 5.4.2 provides several fixes, including: An issue causing AirPort Utility to be unable to read certain AirPort wireless device configurations. An issue causing

MainStage: How to get help

How to get help MainStage provides several ways for you to get answers to questions, learn about controls and functions while you’re working, and view detailed information about all aspects of the application. You can also view information directly in the application using the Quick Help feature. In addition to being available from the MainStage Help menu, the full suite of help documents is available online in HTML and ePub formats. Quick Help You can view a brief description of windows

macOS Sierra: Use Network Setup Assistant to help you enter your network and Internet settings

Use Network Setup Assistant to help you enter your network and Internet settings If you have not set up your computer to connect to a network or the Internet, Network Setup Assistant can help you enter your network and Internet settings. Make sure you have the information you need from your network administrator or your ISP before using Network Setup Assistant. This information might include specific IP addresses or settings for your network, or your account name and password for your Internet

Get help transferring Suica cards to your iPhone or Apple Watch

that you entered when you purchased your plastic Suica card. Make sure that your plastic Suica card is resting on a flat non-metallic surface. Rest the top of your iPhone on the middle of the Suica card. Keep it there until the transfer completes, which can take up to a minute. It might also help to hold your Suica card and iPhone in your hand.  Make sure that the value on your Suica card doesn't exceed 19500 Yen. You can add a credit card with a Suica balance by tapping Credit or Prepaid Card in Wallet. Only

AirPort Utility 5.4.1 Windows

AirPort Utility v5.4.1 is the simple to use, setup and management utility for the AirPort Express Base Station, the AirPort Extreme Base Station and Time Capsule.   Use AirPort Utility to setup and manage the following products: AirPort Express Base Station AirPort Extreme Base Station Time Capsule   For the latest information on AirPort software, check Software Update in System Preferences or the following Apple website: Apple Support Learn more about Apple Wi-Fi at  http://www.apple.com/wifi

AirPort Utility 5.4.1

AirPort Utility v5.4.1 is the simple to use, setup and management utility for the AirPort Express Base Station, the AirPort Extreme Base Station and Time Capsule.   Use AirPort Utility to setup and manage the following products: AirPort Express Base Station AirPort Extreme Base Station Time Capsule   For the latest information on AirPort software, check Software Update in System Preferences or the following Apple website: Apple Support Learn more about Apple Wi-Fi at http://www.apple.com/wifi

AirPort Utility 5.6 for Mac OS X Lion

About AirPort Utility 5.6 for Mac OS X Lion Resolves an issue with using network passwords stored in the Keychain Works with AirPort Express 802.11g and AirPort Extreme 802.11g base stations For more information on using AirPort Extreme or AirPort Express with your Internet account, contact your ISP or go to the AppleCare Knowledge Base at: http://www.apple.com/support Addtional Information:How to set up and configure an 802.11g AirPort Extreme Base Station or AirPort Express in OS X Lion

AirPort Utility 5.3.1 for Windows

Wireless networking that works with most Wi-Fi enabled devices, including Mac, PC, iPhone, iPod touch, and more. Learn more about AirPort. What’s New in this Version AirPort Utility v5.3.1 is the simple to use, setup and management utility for the AirPort Express Base Station, the AirPort Extreme Base Station and Time Capsule. Use AirPort Utility to setup and configure the following products: AirPort Express Base Station AirPort Extreme Base Station Time Capsule Installing AirPort Utility

AirPort Utility 5.3.2 for Leopard

Wireless networking that works with most Wi-Fi enabled devices, including Mac, PC, iPhone, iPod touch, and more. Learn more about AirPort. What’s New in this Version AirPort Utility v5.3.2 is the simple to use, setup and management utility for the AirPort Express Base Station, the AirPort Extreme Base Station and Time Capsule. Use AirPort Utility to setup and configure the following products: AirPort Express Base Station AirPort Extreme Base Station Time Capsule Installing AirPort

Help your child set up an iPhone, iPad, or iPod touch

Set up Touch ID, so that you can unlock the device with the touch of a finger. You can enroll up to five fingerprints, so add your child's prints and your own.  You can also set a six-digit passcode to help  protect their data. If you'd like a four-digit passcode or a custom passcode, tap Passcode Options. Remind your child not to share their passcode.