AppleCare Help Desk Tools100 results found

Contact Apple for support and service

United States1-800-275-2273iPhone1-800-MY-IPHONE(1-800-694-7466)Education customersSupport: 1-800-800-2775Sales: 1-800-780-5009Enterprise1-866-752-7753Accessibility and assistive technology1-877-204-3930App Store, iTunes Store, and iBooks Store billing and help Contact Apple SupportApple Pay Cash and person to person payments 1-877-233-8552

Apple Service & Repair - Find warranty information and see what service options are available for your product.

Find answers to your service and repair questions.

Apple Support phone number

Need the phone number for Applecare technical support or customer service?  Find the worldwide list of Apple Support phone numbers, including United States, Canada, Asia Pacific, Europe, Latin America, the Caribbean, Africa, Middle East and India.   Before you call, have your serial number ready.

AppleCare Help Desk Support: How to find the registration number

Note: For other types of AppleCare agreements, go to How to find your AppleCare registration number.To register a recently purchased AppleCare Help Desk Support Agreement, you will need your registration number. To find this number, check inside your AppleCare Help Desk Support box for a booklet called "Getting Started." In the bottom right corner is your registration number:Note: If you do not have the retail box or cannot find the booklet inside, contact AppleCare Agreement Support

Q: upgrade applecare on MBP to applecare+

I purchased a MBP with touch bar in December/January. I purchased AppleCare for the computer at the time I ordered the system. I just read on MacRumors that Apple now offers AppleCare + (includes accidental damage coverage) for Macs.  Can I upgrade the current AppleCare to AppleCare +?

AppleCare Products: Extend your coverage further, purchase the AppleCare Protection Plan or AppleCare+

Learn about your Apple product’s warranty and extended coverage. AppleCare offers a range of service and support products for your Apple hardware, operating system, and built-in applications.

Transfer your AppleCare plan

The AppleCare agreement number from the Proof of Coverage certificateThe serial number of the device your AppleCare plan currently coversThe new device’s serial numberYour original sales receipt for your AppleCare plan and both devicesIf you're transferring your AppleCare plan to another person, we’ll also need to know if you bought the device from Apple or a reseller and the new owner’s name and address.

Mail Settings Lookup Tool - Use this simple tool to be sure your email settings are correct in OS X Mail.

Verify the settings for your email provider using your email address.  For Mac OS or iOS, get details about account type, incoming/outgoing server details and more.

Find the Agreement Number for your AppleCare Protection Plan

If you bought your AppleCare Protection Plan individually, look inside the box for a card or booklet that says "Web Registration Instructions." The card or booklet includes the Agreement Number.If you can't find the Agreement Number, contact Apple Support. Make sure that you have your sales receipt and the serial number of your Apple device. Learn how to find the serial number of your Apple device.After your AppleCare Protection Plan is registered, you can find it on My Support under My Devices

Q: Desk top issues

Have a 7 year old desk top it will not boot up only shows white screen and continous beeping.

Q: How can I enter the verification code from my phone to my desk top for iCloud?

Hi, I've been trying this exact approach for days to no avail. I've restarted my Mac several times too, and it still doesn't work. I tried the app-generated password which did work to bring my iMessage back online but my iCloud is still wrecked. Please help - its messing up my calendar synching, contacts and photos- a real pain in the neck... The message is always "incorrect password". Looks like this:

If you don’t see your AppleCare plan on My Support

Sign in to My Support with your Apple ID and password.Look under My Devices to find your Apple devices that have registered AppleCare plans.If you buy your Apple device and an AppleCare Protection Plan at the same time, we automatically register it for you. We also automatically register AppleCare + plans, so you don't need to.If you forgot your Apple ID or password, learn what to do.

How to request a refund for an AppleCare plan

There are a few important things to keep in mind when you cancel and return an AppleCare coverage plan.If you cancel your AppleCare plan within 30 days of your purchase date, you’ll get a full refund, minus the value of any service already provided.If you cancel your AppleCare plan more than 30 days after your purchase, you’ll get a refund based on the percentage of unexpired AppleCare coverage, minus the value of any service already provided. You can find the cancellation fee in the AppleCare

AppleCare Technician Training (ATT) support content

AppleCare Technician Training provides all you need to become an Apple Certified Mac Technician (ACMT) or an Apple Certified iOS Technician (ACiT). It provides a comprehensive curriculum covering Apple products and technologies. The modules cover such topics as general computer terminology, troubleshooting, and preventive maintenance in a logical, straightforward format that makes it easy to absorb new concepts and information. The training is self-paced, so you have complete control over

About AppleCare service certifications

If you purchased or are considering purchasing AppleCare Technician Training, review AppleCare Technician Training (ATT) support content.If you are accessing courses through a Global Service Exchange (GSX) account, complete information about AppleCare service certification programs for Authorized Service Providers can be found by logging in to GSX and searching for AppleCare Service Certifications. To learn more about ATLAS and service exams, review these articles:AppleCare Technician Training

About SMS phone number verification for AppleCare in Canada and the U.S.

To not receive the SMS verification code, simply decline the offer of performing SMS verification when prompted by AppleCare.United StatesIf you did not register your phone number with your Apple ID or provide your phone number to an AppleCare employee, you can text STOP to 48369 to prevent further messages from being sent to you. Texting  HELP  to 48369 will give you additional information.CanadaIf you did not register your phone number with your Apple ID or provide your phone number

View your Apple devices and AppleCare plans on My Support

Sign in to My Support with your Apple ID and password to:See all of your Apple devices.See your device's current coverage and which devices are eligible for AppleCare plans.Get up-to-date information on open cases and repairs that you made online at the Apple Store or Authorized Service Providers.Keep track of your Apple Store reservations, such as Genius Bar appointments.

Buy an AppleCare plan for your device

There are two ways to buy an AppleCare plan online:Enter the serial number for your device to find out what AppleCare plan you can buy.Sign in to My Support to view all of your Apple devices that are eligible for an AppleCare plan. You should see the option to buy an AppleCare plan listed under the eligible device.

Q: Do I have to purchase another AppleCare for my iPad or Can I add it to my other applaecare I have now

AppleCare coverage  with existing plan

Q: AppleCare for my MBP 15'

Hello,   I purchased an MacBook Pro 15' 2016 last November, when they were first released. I was wondering how do I go about purchasing AppleCare ? I see that AppleCare + can only be purchased within 60 days for those in the US (where I'm located), which is kinda crappy since I didn't know there was a deadline. This is only my second MBP, the first one I purchased back in 2011, the limit (understandable) was 1 year.   Is it possible to purchase AppleCare after 60 days?   November 19, 2017

Q: Can i get iphone applecare + plan to my iphone8 plus which is purchased one month ago in India

Can i get applecare + plan for my iphone8 plus in india

Q: Can't register new phone for applecare

Trying to register iPhone X, received today, online for Applecare using the serial number but it keeps saying the phone must be registered on a network to enable this. The phone is fully workable with Vodaphone. So why is it not recognising that it has been registered?

Q: Can AppleCare be purchase for a iPhone after the 90 day purchase date?

I've had the iPhone 7 plus for more the 90 days, actually for some months. However, my limited warranty will expire in some weeks. So I need to know if AppleCare can be purchase for the phone.

Q: applecare+ fee question

I'm looking at the explanation of what is offered in AppleCare +.  It's a $199.00 USD fee to buy the service, but then it states the following when you click Learn More:   " AppleCare + for iPhone extends your coverage to two years from the original purchase date of your iPhone and adds up to two incidents of accidental damage coverage, each subject to a service fee of $29 for screen damage, or $99 for any other damage, plus applicable tax." It's the "adds up to two incidents" that confuses

Q: can u put applecare on a refurbished iPhone 6s plus ?

Because I just had an refurbished iPhone 6s plus and im wondering if i can put Applecare to the phone if ever i broke it.

Q: Warranty/AppleCare

Hi i recently received a new iPhone because my last one had a hardware issue and now it says i have no warranty on my new iPhone. Can i purchase AppleCare or a warranty?

Q: how much does jt cost to get a screen replaced eithout applecare

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