Refurbished iPhone 11 Pro 512GB - Space Grey (Unlocked)

Name: Refurbished iPhone 11 Pro 512GB - Space Grey (Unlocked)
Brand: Apple
Price: 1179.0 CAD

$1,179.00

Was $1,654.00

Save $475.00

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All refurbished iPhone models include:

The same one-year warranty as a brand new iPhone
All manuals and accessories
A new battery and outer shell
A new white box

Product Information

Overview

Originally released September 2019

Unlocked, SIM-free, Model A2160¹

5.8-inch Super Retina XDR OLED display

A13 Bionic chip with Third-generation Neural Engine

Video playback: Up to 18 hours

Gigabit LTE and 802.11ax Wi‑Fi with 2x2 MIMO

Bluetooth 5.0 wireless technology

NFC with reader mode

Triple 12MP Ultra Wide, Wide and Telephoto cameras

Digital zoom up to 10x

4K video recording, 1080p HD video recording

Face ID

Siri

Apple Pay

188 g (6.63 ounces) and 8.1 mm (0.32 inches)

Apple Certified Refurbished Products

Quality products at great prices

Rigorous prior to sale

Covered by Apple’s one-year limited warranty This will open a new window.

Covered by Apple’s 15-day returns policy This will open a new window.

AppleCareThis will open a new window. product can be purchased

Engraving and gift wrap not available for refurbished products

Supplies are limited

What’s in the Box

Refurbished iPhone 11 Pro

EarPods with Lightning Connector

USB-C to Lightning Cable

18W USB-C Power Adapter

Documentation

System Requirements

Apple ID (required for some features)

Internet access²

Syncing with iTunes on a Mac or PC requires:

Mac: OS Catalina 10.15 using the finder

Mac: OS El Capitan 10.11.6 to macOS Mojave 10.14.6

PC: Windows 7 or later

iTunes 12.8 or later on Mac and iTunes 12.10 or later on PC (free download from www.itunes.com/ca/download)

Environmental Requirements

Operating ambient temperature: 0° to 35° C (32° to 95° F), Non-operating temperature: -20° to 45° C (-4° to 113° F), Relative humidity: 5% to 95% noncondensing and Operating altitude: Tested up to 10,000 feet (3,000 m).

iPhone 11 Pro and iPhone 11 Pro Max embody Apple’s continuing environmental progress. They are designed with the following features to reduce environmental impact:

Arsenic-free display glass

Mercury-free display

Brominated flame retardant-free

PVC-free

Beryllium-free

Recyclable stainless steel
Features

Features

Pro camera system. Three is the magic number.

Meet the first triple-camera system to combine cutting-edge technology with the legendary simplicity of iPhone. Capture up to four times more scene. Get beautiful images in drastically lower light. Shoot the highest-quality video in a smartphone, then edit with the same tools you love for photos. You’ve never shot with anything like it.

Expanded field of view.

iPhone 11 Pro lets you zoom from the Telephoto all the way out to the new Ultra Wide camera, for an impressive 4x optical zoom range.

4K video. Shoot it. Flip it. Zoom it. Crop it. Cut it. Light it. Tweak it. Love it.

iPhone 11 Pro lets you capture videos that are beautifully true to life, with greater detail and smoother motion. Epic processing power means it can shoot 4K video with extended dynamic range and cinematic video stabilization — all at 60 fps. You get more creative control too, with four times more scene and powerful new editing tools to play with.

Night mode. High tech meets low light.

From dimly lit restaurants to moonlit beaches, the new Night mode uses intelligent software and A13 Bionic to deliver low‑light shots never before possible on iPhone. And it all happens automatically. You can also experiment with manual controls to dial in even more detail and less noise.

Portrait mode. Power to the portrait.

With three cameras working together, you can fit more in your portraits than ever. iOS 13 adds the High‑Key Light Mono effect for studio‑style monochromes. And Portrait Lighting lets you control the intensity of light to flatter your subject — just like you would in a studio. How beautiful is that?

Smart HDR. And you thought your photos couldn’t get any better.

Next-generation Smart HDR uses advanced algorithms to finesse highlight and shadow detail in your image. And now it leverages machine learning to recognize faces in your shot and intelligently relight them. That means iPhone 11 Pro can automatically fine-tune detail in both the subject and the background. Even some DSLR cameras can’t do that.

Be ready when your photo op turns into a video op.

Say you’re taking photos and you see something you’ve got to catch on video. With QuickTake, there’s no need to switch modes. Just leave your finger on the shutter to start recording. Want to keep the recording going? Swipe right. To take burst photos, swipe left.

The toughest glass in a smartphone.

Front glass and back glass are strengthened through a dual ion‑exchange process.

Why selfie when you can slofie?

The new 12MP TrueDepth camera lets you take super-fun slow-motion selfie videos at 120 fps, or shoot in 4K at 60 fps. For stills, the camera now automatically zooms out when you rotate your iPhone, so you can get all your friends in the shot. Yes, even selfies can be Pro.

Splashes? Pffft. Our most water‑resistant iPhone ever.

iPhone 11 Pro is water resistant to a depth of 4 metres for up to 30 minutes.³ Spill resistant for common liquids like coffee, tea and soft drinks. Dust resistant thanks to precision-fitted seals.

Pro display. Super Retina XDR. A sharp contrast from everything else.

The Super Retina XDR display boasts not one but two new record levels of brightness and understands when to use them. It hits up to 800 nits when you’re out in the sun — great for shooting and making selections on the go — and up to 1,200 nits when you’re viewing extreme dynamic range content. It’s like having a Pro Display XDR on your iPhone.

Another hour of battery life would be great. Here’s five.

Hardware and software work together to get the most out of your battery. And thanks to fast‑charge capability, you can recharge in less time. Up to 4 more hours of battery life with iPhone 11 Pro⁴ and up to 50% charge in around 30 minutes with fast charge.⁵

Pro performance. A chip so advanced, even we’re trying to catch up.

We custom‑built A13 Bionic with a focus on machine learning across the entire chip — enabling experiences that simply aren’t found on any other smartphone. In fact, it’s so fast, so powerful and so intelligent, it’s years ahead of any other chip. Which gives you an unfair advantage.
Tech Specs

Tech Specs

Capacity

64GB⁶

256GB⁶

512GB⁶

Processor

A13 Bionic chip

Third-generation Neural Engine

Display

Super Retina XDR display

5.8-inch (diagonal) all-screen OLED Multi-Touch display

HDR display

2436x1125-pixel resolution at 458 ppi

2,000,000:1 contrast ratio (typical)

True Tone display

Wide colour display (P3)

Haptic Touch

800 nits max brightness (typical): 1,200 nits max brightness (HDR)

Fingerprint-resistant oleophobic coating

Support for display of multiple languages and characters simultaneously

The iPhone 11 Pro display has rounded corners that follow a beautiful curved design and these corners are within a standard rectangle. When measured as a standard rectangular shape, the screen is 5.85 inches diagonally (actual viewable area is less).

Splash, Water and Dust Resistant

Rated IP68 (maximum depth of 4 metres up to 30 minutes) under IEC standard 60529³

Power and Battery

Lasts up to 4 hours longer than iPhone XS¹³

Video playback: Up to 18 hours

Video playback (streamed): Up to 11 hours

Audio playback: Up to 65 hours

18W adapter included

Built-in rechargeable lithium-ion battery

Fast‑charge capable: Up to 50% charge in around 30 minutes with 18W adapter or higher¹⁴

Wireless charging (works with Qi chargers¹⁵)

Charging via USB to computer system or power adapter

Input/Output

Volume up/down

Ring/Silent

Side button

Built-in stereo speakers

Lightning connector

Built-in microphones

SIM Card

Dual SIM (nano-SIM and eSIM)⁸

iPhone 11 Pro and iPhone 11 Pro Max are not compatible with existing micro‑SIM cards.

Video Calling

FaceTime video calling over Wi-Fi or cellular⁹

Audio Calling

FaceTime audio⁹

Voice over LTE (VoLTE)¹⁰

Wi-Fi calling¹⁰

Audio

Audio formats supported: AAC‑LC, HE‑AAC, HE‑AAC v2, Protected AAC, MP3, Linear PCM, Apple Lossless, FLAC, Dolby Digital (AC‑3), Dolby Digital Plus (E‑AC‑3), Dolby Atmos and Audible (formats 2, 3, 4, Audible Enhanced Audio, AAX and AAX+)

Spatial audio playback

User-configurable maximum volume limit

Sensors

Accelerometer

Ambient light sensor

Barometer

Face ID

Proximity sensor

Three-axis gyro

FaceTime HD Camera

12MP camera

ƒ/2.2 aperture

Portrait mode with advanced bokeh and Depth Control

Portrait Lighting with six effects (Natural, Studio, Contour, Stage, Stage Mono, High-Key Light Mono)

Animoji and Memoji

4K video recording at 24 fps, 30 fps or 60 fps

1080p HD video recording at 30 fps or 60 fps

Slo‑mo video support for 1080p at 120 fps

Next‑generation Smart HDR for photos

Extended dynamic range for video at 30 fps

Cinematic video stabilization (4K, 1080p and 720p)

Wide colour capture for photos and Live Photos

Retina Flash

Auto image stabilization

Burst mode

Camera

Triple 12MP Ultra Wide, Wide and Telephoto cameras

Ultra Wide: ƒ/2.4 aperture and 120° field of view

Wide: ƒ/1.8 aperture

Telephoto: ƒ/2.0 aperture

2x optical zoom in, 2x optical zoom out; digital zoom up to 10x

Portrait mode with advanced bokeh and Depth Control

Portrait Lighting with six effects (Natural, Studio, Contour, Stage, Stage Mono, High-Key Light Mono)

Dual optical image stabilization (Wide and Telephoto)

Five‑element lens (Ultra Wide); six-element lens (Wide and Telephoto)

Brighter True Tone flash with slow sync

Panorama (up to 63MP)

Sapphire crystal lens cover

100% Focus Pixels (Wide)

Night mode

Auto Adjustments

Next‑generation Smart HDR for photos

Wide colour capture for photos and Live Photos

Advanced red‑eye correction

Photo geotagging

Auto image stabilization

Burst mode

Image formats captured: HEIF and JPEG

Video Recording

4K video recording at 24 fps, 30 fps or 60 fps

1080p HD video recording at 30 fps or 60 fps

720p HD video recording at 30 fps

Extended dynamic range for video up to 60 fps

Optical image stabilization for video (Wide and Telephoto)

2x optical zoom in, 2x optical zoom out; digital zoom up to 6x

Audio zoom

Brighter True Tone flash

QuickTake video with subject tracking

Slo-mo video support for 1080p at 120 fps or 240 fps

Time-lapse video with stabilization

Cinematic video stabilization (4K, 1080p and 720p)

Continuous autofocus video

Take 8MP still photos while recording 4K video

Playback zoom

Video formats recorded: HEVC and H.264

Stereo recording

Face ID

Enabled by TrueDepth camera for facial recognition

Apple Pay

Pay with your iPhone using Face ID in shops, within apps and on the web

Complete purchases made with Apple Pay on your Mac

Mobile and Wireless

Model A2160¹

FDD‑LTE (Bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 17, 18, 19, 20, 25, 26, 29, 30, 66, 71)

TD‑LTE (Bands 34, 38, 39, 40, 41, 42, 46, 48)

CDMA EV-DO Rev. A (800, 1900 MHz)

UMTS/HSPA+/DC-HSDPA (850, 900, 1700/2100, 1900, 2100 MHz)

GSM/EDGE (850, 900, 1800, 1900 MHz)

Gigabit-class LTE with 4x4 MIMO and LAA⁷

802.11ax Wi‑Fi 6 with 2x2 MIMO

Bluetooth 5.0 wireless technology

Ultra Wideband chip for spatial awareness¹⁷

NFC with reader mode

Express Cards with Power Reserve

Video Playback

Video formats supported: HEVC, H.264, MPEG‑4 Part 2 and Motion JPEG
High Dynamic Range with Dolby Vision and HDR10 content
AirPlay Mirroring, photos and video out to Apple TV (2nd generation or later)¹¹
Video mirroring and video-out support: Up to 1080p through Lightning Digital AV Adapter and Lightning to VGA Adapter (adapters sold separately)¹¹

Intelligent Assistant

Siri¹²- Use your voice to send messages, set reminders and more

Get intelligent suggestions on your Lock screen and in Messages, Mail, QuickType and more

Activate hands-free with only your voice using “Hey Siri”

Use your voice to run shortcuts from your favourite apps

Mail Attachment Support

Viewable document types: .jpg, .tiff, .gif (images); .doc and .docx (Microsoft Word); .htm and .html (web pages); .key (Keynote); .numbers (Numbers); .pages (Pages); .pdf (Preview and Adobe Acrobat); .ppt and .pptx (Microsoft PowerPoint); .txt (text); .rtf (rich text format); .vcf (contact information); .xls and .xlsx (Microsoft Excel); .zip; .ics; .usdz (USDZ Universal)

Languages

Language support: English (Australia, UK, US), Chinese (Simplified, Traditional, Traditional Hong Kong), French (Canada, France), German, Italian, Japanese, Korean, Spanish (Latin America, Spain), Arabic, Catalan, Croatian, Czech, Danish, Dutch, Finnish, Greek, Hebrew, Hindi, Hungarian, Indonesian, Malay, Norwegian, Polish, Portuguese (Brazil, Portugal), Romanian, Russian, Slovak, Swedish, Thai, Turkish, Ukrainian, Vietnamese

QuickType keyboard support: English (Australia, Canada, India, Singapore, UK, US), Chinese - Simplified (Handwriting, Pinyin QWERTY, Pinyin 10 Key, Shuangpin, Stroke), Chinese - Traditional (Cangjie, Handwriting, Pinyin QWERTY, Pinyin 10 Key, Shuangpin, Stroke, Sucheng, Zhuyin), French (Belgium, Canada, France, Switzerland), German (Austria, Germany, Switzerland), Italian, Japanese (Kana, Romaji), Korean (2-Set, 10 Key), Spanish (Latin America, Mexico, Spain), Albanian, Arabic (Modern Standard, Najdi), Armenian, Assamese, Azerbaijani, Bangla, Belarusian, Bodo, Bulgarian, Burmese, Cantonese - Traditional (Cangjie, Handwriting, Stroke, Sucheng), Catalan, Cherokee, Croatian, Czech, Danish, Dhivehi, Dogri, Dutch, Emoji, Estonian, Faroese, Filipino, Finnish, Flemish, Georgian, Greek, Gujarati, Hawaiian, Hebrew, Hindi (Devanagari, Latin, Transliteration), Hungarian, Icelandic, Indonesian, Irish, Kannada, Kashmiri (Arabic, Devanagari), Kazakh, Khmer, Konkani (Devanagari), Kurdish (Arabic, Latin), Kyrgyz, Lao, Latvian, Lithuanian, Macedonian, Maithili (Bangla), Malay (Arabic, Latin), Malayalam, Maltese, Manipuri (Bangla, Meetei Mayek), Maori, Marathi, Mongolian, Nepali, Norwegian, Odia, Pashto, Persian, Polish, Portuguese (Brazil, Portugal), Punjabi, Romanian, Russian, Sanskrit, Santali (Devanagari, Ol Chiki), Serbian (Cyrillic, Latin), Sindhi (Arabic, Devanagari), Sinhala, Slovak, Slovenian, Swahili, Swedish, Tajik, Tamil (Anjal, Tamil 99), Telugu, Thai, Tibetan, Tongan, Turkish, Turkmen, Ukrainian, Urdu, Uyghur, Uzbek (Arabic, Cyrillic, Latin), Vietnamese, Welsh

QuickType keyboard support with predictive input: English (Australia, Canada, India, Singapore, UK, US), Chinese (Simplified, Traditional), French (Belgium, Canada, France, Switzerland), German (Austria, Germany, Switzerland), Italian, Japanese, Korean, Spanish (Latin America, Mexico, Spain), Arabic (Najdi), Cantonese (Traditional), Dutch, Hindi (Devanagari, Latin), Portuguese (Brazil, Portugal), Russian, Swedish, Thai, Turkish, Vietnamese

Siri languages: English (Australia, Canada, India, Ireland, New Zealand, Singapore, South Africa, UK, US), Spanish (Chile, Mexico, Spain, US), French (Belgium, Canada, France, Switzerland), German (Austria, Germany, Switzerland), Italian (Italy, Switzerland), Japanese, Korean, Mandarin (China mainland, Taiwan), Cantonese (China mainland, Hong Kong), Arabic (Saudi Arabia, United Arab Emirates), Danish (Denmark), Dutch (Belgium, Netherlands), Finnish (Finland), Hebrew (Israel), Malay (Malaysia), Norwegian (Norway), Portuguese (Brazil), Russian (Russia), Swedish (Sweden), Thai (Thailand), Turkish (Turkey)

Dictation languages: English (Australia, Canada, India, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Saudi Arabia, Singapore, South Africa, United Arab Emirates, UK, US), Spanish (Argentina, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Panama, Paraguay, Peru, Spain, Uruguay, US), French (Belgium, Canada, France, Luxembourg, Switzerland), German (Austria, Germany, Luxembourg, Switzerland), Italian (Italy, Switzerland), Japanese, Korean, Mandarin (China mainland, Taiwan), Cantonese (China mainland, Hong Kong, Macao), Arabic (Kuwait, Qatar, Saudi Arabia, United Arab Emirates), Catalan, Croatian, Czech, Danish, Dutch (Belgium, Netherlands), Finnish, Greek, Hebrew, Hindi (India), Hungarian, Indonesian, Malaysian, Norwegian, Polish, Portuguese (Brazil, Portugal), Romanian, Russian, Shanghainese (China mainland), Slovak, Swedish, Thai, Turkish, Ukrainian, Vietnamese

Definition dictionary support: English, Chinese (Simplified, Traditional), French, German, Italian, Japanese, Korean, Spanish, Danish, Dutch, Hebrew, Hindi, Norwegian, Portuguese, Russian, Swedish, Thai, Turkish

Thesaurus: English (UK, US)

Bilingual dictionary support with English: Arabic, Chinese (Simplified, Traditional), French, German, Italian, Japanese, Spanish, Korean, Dutch, Hindi, Portuguese, Russian, Thai, Vietnamese

Spell check: English, French, German, Italian, Spanish, Danish, Dutch, Finnish, Korean, Norwegian, Polish, Portuguese, Russian, Swedish, Turkish

Location

Built-in GPS/GNSS

Cellular

Digital compass

iBeacon micro-location

Wi-Fi

Accessibility

Accessibility features help people with disabilities get the most out of their new iPhone 11 Pro. With built-in support for vision, hearing, mobility and learning, you can fully enjoy the world’s most personal device.

Features Include:

Voice Control

VoiceOver

Zoom

Magnifier

RTT and Textphone support

Siri and Dictation

Type to Siri

Switch Control

Closed Captions

AssistiveTouch

Speak Screen

Size and Weight

Height: 144.0 mm (5.67 inches)¹⁶

Width: 71.4 mm (2.81 inches)¹⁶

Depth: 8.1 mm (0.32 inches)¹⁶

Weight: 188 grams (6.63 ounces)¹⁶

1. To identify your iPhone model number, see https://support.apple.com/kb/HT3939. For details on 4G LTE support, contact your carrier and see www.apple.com/ca/iphone/LTE. Cellular technology support is based on iPhone model number and configuration for either CDMA or GSM networks.

2. Wireless broadband recommended; fees may apply

3. iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max are splash, water and dust resistant and were tested under controlled laboratory conditions; iPhone 11 Pro and iPhone 11 Pro Max have a rating of IP68 under IEC standard 60529 (maximum depth of 4 metres up to 30 minutes) and iPhone 11 has a rating of IP68 under IEC standard 60529 (maximum depth of 2 metres up to 30 minutes). Splash, water and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty.

4. iPhone 11 Pro lasts up to 4 more hours compared with iPhone XS; iPhone 11 Pro Max lasts up to 5 more hours compared with iPhone XS Max. All battery claims depend on network configuration and many other factors; actual results will vary. Battery has limited recharge cycles and may eventually need to be replaced by an Apple service provider. Battery life and charge cycles vary by use and settings. See apple.com/ca/batteries and apple.com/ca/iphone/battery.html for more information.

5. Testing conducted by Apple in August 2019 using pre-production iPhone 11 Pro and iPhone 11 Pro Max units and software, and accessory Apple USB-C Power Adapters (18W Model A1720, 29W Model A1540, 30W Model A1882, 61W Model A1947 and 87W Model A1719). Fast-charge testing conducted with drained iPhone units. Charge time varies with environmental factors; actual results will vary.

6. Available space is less and varies due to many factors. A standard configuration uses approximately 11GB to 14GB of space (including iOS and pre-installed apps) depending on the model and settings. Pre-installed apps use about 4GB, and you can delete these apps and restore them. Storage capacity subject to change based on software version and may vary by device.

7. Data plan required. Gigabit-class LTE, VoLTE and Wi-Fi calling are available in select markets and through select carriers. Speeds are based on theoretical throughput and vary based on site conditions and carrier. For details on 4G LTE support, contact your carrier and see apple.com/ca/iphone/LTE.

8. Use of eSIM requires a wireless service plan (which may include restrictions on switching service providers and roaming, even after contract expires). Not all carriers support eSIM. Use of eSIM in iPhone may be disabled when purchased from some carriers. See your carrier for details. To learn more, visit https://support.apple.com/kb/HT209044.

9. FaceTime calling requires a FaceTime‑enabled device for the caller and recipient and a Wi‑Fi connection. Availability over a cellular network depends on carrier policies; data charges may apply.

10. Data plan required. Gigabit-class LTE, VoLTE and Wi-Fi calling are available in select markets and through select carriers. Speeds are based on theoretical throughput and vary based on site conditions and carrier. For details on 4G LTE support, contact your carrier and see apple.com/ca/iphone/LTE.

11. Standard Dynamic Range video content only.

12. Siri may not be available in all languages or in all areas and features may vary by area. Internet access required. Cellular data charges may apply.

13. All battery claims depend on network configuration and many other factors; actual results will vary. Battery has limited recharge cycles and may eventually need to be replaced by an Apple service provider. Battery life and charge cycles vary by use and settings. See apple.com/ca/batteries and apple.com/ca/iphone/battery.html for more information.

14. Testing conducted by Apple in August 2019 using pre-production iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max units and software, and accessory Apple USB-C Power Adapters (18W Model A1720, 29W Model A1540, 30W Model A1882, 61W Model A1947 and 87W Model A1719). Fast-charge testing conducted with drained iPhone units. Charge time varies with environmental factors; actual results will vary.

15. Qi wireless chargers sold separately.

16. Size and weight vary by configuration and manufacturing process.

17. Ultra Wideband availability varies by region. See apple.com/ca/ios/feature-availability for details.

†† We use your location to show you delivery options faster. We found your location using your IP address or because you entered it during a previous visit to Apple.

All refurbished iPhone models include:

Apple Certified Refurbished Products

(1) What are Apple Certified Refurbished Products?

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(4) A refurbished item that I wanted is no longer available. How can I ensure that I get an item when it's in stock?