• 2.0 out of 5 stars

    Significantly flawed in both hardware and software

    • Written by Colin S from Melbourne

    Although they work they have a number of limitations that make them aggravating to use.

    Poor hardware design means that they sometimes stick which causes them to reset and need to be reconfigured. Every time you use them you need to make sure they've correctly released.

    Additionally the software support is barely functional. Each button can set all lights in a room into a particular configuration. There is a complete lack of support for controlling subsets of light in a room or toggling between states. Due to the way they work HomeKit can't be configured to fix this.

  • 1.0 out of 5 stars

    Bad Quality Product

    • Written by Juan V from Cali

    I just bought the Hue Tap and and it wont even pair with my system. By doing some research I found out there are several cases where this happens. Also one of its buttons was tilted slightly and it makes the Tap look weird.

    4 of 5 people found this useful

  • 4.0 out of 5 stars

    Better than expected

    • Written by Danielle S from Pemberton

    I vacillated over getting the Tap switch due to the less than glowing reviews I'd read. However, I finally bit the bullet as I was starting to find the duct tape we'd placed over the regular light switch ridiculous.

    Happy to report that it works perfectly. I'm not (currently) having any problems with it. Fingers crossed that continues.

    Set up of the device up in the Hue app is straightforward and it is quick and easy to make changes.

    You do have to press the buttons on the device firmly and dead centre for them to work every time, but once you get used to the feel of it, it works really well. Reason for only giving four stars is the price. A $60 light switch is pretty crazy.

    Ah well, I think I'm going to buy a couple more...

    18 of 18 people found this useful

  • 5.0 out of 5 stars

    Works great but tricky to set up

    • Written by de Soras R from paris

    Indeed before I got this part I realized that the manual isn't clear enough how to use and configure Hue Tap. Naming problem. Because you actually need not to tap but press each button until the device clicks. They're four pins behind it you can see them. And depending of the button you press each has to click. Don't fear to activate only button one! But actually you have to press the other buttons or zones individually as deep as button one until they click! Not just press them.

    10 of 10 people found this useful

  • 5.0 out of 5 stars

    I Love Hue Tap

    • Written by Greg M from Marrickville

    Worked exactly as the maker intended.

    3 of 6 people found this useful

  • 2.0 out of 5 stars

    A great concept but...

    • Written by Sheon M from Brooklyn

    I LOVE the hue system. I have 3 white bulbs, 9 color bulbs, 3 blooms, the light strip and two taps. The concept is phenomenal and the execution is good. However, the tap does have issues specifically:

    1) The design of the buttons is such that occasionally you will engage the large button (number one) inadvertently by pressing one of the smaller buttons. Pressing the buttons correctly will solve this problem, but who has time to teach everyone that wants to turn on a light to press the button correctly?

    2) The tap will occasionally not sync, or worse, loose sync with the system and as a result you see people with difficulty pairing the product right out of the box. In my case, it paired easily out of the box then suddenly stopped working. The first time I took the product back and got another. The second time I just ended up with a bricked tap. I see that others have said taping the buttons to build up a charge may reactive the device and I haven't tried that yet, but the problem does exist.


    28 of 28 people found this useful

  • 4.0 out of 5 stars

    Great Addition!

    • Written by Cory J C from Chesterfield

    I must admit, it is a little pricey- hence the 4-star but the Hue tap is a must have if you have the hue bulbs as finding your phone to turn the lights on or change scene can get extremely annoying after a while. The tap sometimes doesn't pick up presses but that may be as it works off its own 'microgenerator' that doesn't need batteries or wiring. It is really easy to set up with the app, and has a removable fitting that sticks on the wall with 3m so no nails required either which for me was a bonus. Overall, a great product with little problems but overpriced.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Not very durable, it seems.

    • Written by Wei Tze T from Singapore

    Bought this in Apple Store in Early October, past few weeks been giving me problem, I've no. 1 set to "Turn all off"... tried to no. 2, I got the whole house in the dark, many many times, in front of guests! Wonder if there's any warranty?

    This product is GREAT if it never fail.

    1 of 2 people found this useful

  • 5.0 out of 5 stars

    Really very neat!

    • Written by Peter D from BRISTOL

    Lovely designed piece, the ability to twist off and leave on the bedside table is nice and it's good to be able to turn on and on off scenes with a single button press makes it really useful in a Philips Hue connected home. I bought one and was impressed enough to get a second.

  • 5.0 out of 5 stars

    Works very well

    • Written by Jamie M from Newcastle Under Lyme

    After reading the reviews I was a little concerned about buying this. Received it and connected within seconds and it works exactly as expected. Other reviews have mentioned that its a little clunky and hard to push. When you push any button it uses that energy to generate the power to function so it does require a firm push. I would rather a firm push than batteries or mains.....

    2 of 2 people found this useful

  • 4.0 out of 5 stars

    No More Fumbling in the Dark

    • Written by Roger F from Tonbridge

    This is great for the bedroom. No more waking the tablet up to switch lights on or off. I use the big button to turn off all lights, including those in other rooms. The smaller buttons are set for relaxing, reading and turning on the lounge/kitchen lights in the morning so I can make coffee. It took me a minute or two to realise that a button either turns lights on OR off, not both. The buttons are not a toggle, so having one button for 'off' is needed.

    10 of 11 people found this useful

  • 3.0 out of 5 stars

    Should be called Hue Clunk. Button presses can be hit and miss.

    • Written by Nick H from London

    I was really looking forward to this to save using my phone to change lighting scenes, and the idea of effortlessly tapping a discreet little box on the wall was appealing. However it's a bit clunky in practice.

    There are 4 buttons you program from the app, the large front panel acts as the first button, then there are 3 smaller ones inset into it.

    Thing is, the buttons need quite a hefty click to register. The smaller buttons also rely on pressing the central button down to work. That is, you press them down to a stop, then you need to keep pressing further until the whole central button presses down. Unfortunately because of this it's often easy to not push them far enough, so clicks aren't always registered.

    Although the fact the device needs no batteries is very clever, I'd think I'd have preferred something that took batteries and was more responsive and easier to register clicks on. That and the high price gets it 3 stars.

    14 of 17 people found this useful

  • 4.0 out of 5 stars

    Essential for Philips Hue users

    • Written by Peter K from Blackthorn

    I've been expecting this switch very anxiously as I was getting tired of using the app everytime I wanted to turn the lights on/off. It works well and was easy to set up. One star down for it's hefty price tag...

    22 of 23 people found this useful