• 1.0 out of 5 stars

    LaCie just doesn't work

    I have purchased to LaCie external drives in the past 6 months to back up my photographs. Neither one currently works so that is $300 down the drain. On one hard drive the files cannot be retrieved and on the LaCie Rugged Thunderbolt and USB 3.0 2TB Portable Hard Drive LAC9000489 ($189!) it will not accept files. Will NOT BUY AGAIN!

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Fried after 3 months - DO NOT BUY LACIE

    This drive literally just lost $50,000 worth of travel footage that I had stored on it. Angry is an understatement. Lacie should be burnt to the ground for selling products like this. The sad part is I purchased this at an Apple Store. Mac should definitely be smarter about who they are parting with.

    4 of 5 people found this useful

  • 1.0 out of 5 stars


    I stored all my photos and videos on this drive. I had it for one month and now keeps discounting at the slightest touch. When did does decide to connect it only does so for about 30mins. It's really frustrating! Do not buy.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    awful awful awful

    I saved all my startup data in this external drive and after 2 months it just gave up and I lost everything! I used the disk exclusively at home and it broke down anyways.

    Do yourself a favour don't buy any LaCie hard drive.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Disconnects at slightest touch.

    The plug must be really cheap or poorly made - disconnects at the slightest touch. An ok drive if you sit perfectly still on a desk with a desktop. Absolutely useless for a laptop and on the move.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    A catalogue of woes

    I bought version 2, formatted to fat 32 for use with mac and pc. The drive failed after 2 months.. The store replaced it but the second one failed after 1 month! Stylish devices, pity they are so unreliable!

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    No Apple Formatting Encryption

    This drive does not allow MacOS encryption when formatting it. It requires downloading special software to encrypt data. So, I'm sending mine back.

    8 of 10 people found this useful

  • 1.0 out of 5 stars


    actually the worst thing I have ever purchased - worked for like a year and now won't plug into any laptop. I have lots 500GB of information relating to my education and life...

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Absolute nightmare

    "Rugged"? Not a chance. I used it purely as an archive drive, i.e. copied files to it and put it away in a safe place. When the critical day came that I needed to restore lost data, the drive was corrupt. 100% data loss. Appears to be a hardware failure, as I can't even erase the device successfully. From the looks of the reviews, I'm not the first. Plus, the warranty expired a few months ago.

    Total waste of money, time, and it left me feeling burned. I will never trust a LaCie (or Seagate for that matter) product again.

    25 of 28 people found this useful

  • 1.0 out of 5 stars

    Does not live up to the hype.

    I bought this 'device at a Mac Store because I bought into the branding. A 'rugged' hard drive sounded good because I knew that I am accident prone. Within one month, my device feel about 1 meter from a chair as I was running time machine. Completely ruined it. Now I feel like a sucker.

    The box said that this could withstand drops 'up to' 2 meters. I guess I should have read more carefully.

    Don't buy into the advertising, and don't buy the LaCie Rugged Portable Hard Drive if you're hoping for a device that can withstand minor drops; it cannot do so reliably. I would have been better off shelling out a third of the price for a normal hard drive considering how 'rugged' this proved to be in practice.

    10 of 12 people found this useful

  • 1.0 out of 5 stars

    Shameful of Apple to push this product

    This drive is slow and buggy, It seems to delete things on its own and self ejects, it takes about 45 min to transfer 80 GB from computer to drive, even after all the troubleshooting. Using a new 2015 mac book pro fully upgraded, and have tried both thunderbolt and USB 3.0. This could be a great product if they could fix these issues, but until then i would not buy it.

    11 of 13 people found this useful

  • 1.0 out of 5 stars


    I bought 2 of these drives after the first one failed due to poor connection

    I'm working on commercial video edits and had to do a data recover, because of the first one becoming unreadable.

    I will NEVER buy lacie again...

    10 of 12 people found this useful

  • 5.0 out of 5 stars

    Quick, Simple, and Reliable

    I have had three of these hard drives. I purchased my first one in 2012 and have since purchased others. I use them daily. One of them is a dedicated back up for my iMac and the other two are used in my daily workflow and travel with me. They have worked reliably with the abuse of air travel and through the mail. I take them with me abroad and in the field. I use them to hold backups of my photography work and to share work with clients. In my use and experience with these hard drives, they have proved to be very reliable. I like the ease and speed of using the thunderbolt connection, but like having the USB 3.0 as another option when needed. I have not experienced any of the issues that other people are having. I highly recommend this product.

    16 of 18 people found this useful

  • 2.0 out of 5 stars

    Really bad external hard drive

    I bought this hard drive several months ago to get something reliable and solid as I already have a couple of external hard drive.
    The first one I bought had a problem, it was awfully slow and bugged most of the time. I sent it back.
    The second one is ok. Just ok. Seriously it's slower than my older hard drive, it disconnects as soon as I move an inch and it's doing these really weird sounds.

    It's ok. But I am not so happy about it.

    8 of 9 people found this useful

  • 2.0 out of 5 stars

    Built like a tank, but lacks performance

    Summary: Built very rugged, but Thunderbolt was slower than USB3 in both on my iMac 27" i7 and my MacBook 11" i7. Tried with both the fitted 1TB Samsung HDD and two different SSDs. My inexpensive USB3 encloser costing 10% outperformed this unit.

    If you really, really want the rugged packaging and don't care about the price then I recommend the USB3 without Thunderbolt, version.

    In addition this doesn't have a 2nd TB connector, so you cannot daisy chain an external monitor.

    I would not recommend this unit.

    11 of 12 people found this useful

  • 2.0 out of 5 stars

    Thought it was my computer

    I thought it was my computer that was ejecting the drive and even turning itself off. I knew if I finally got my LaCie to finally connect if I even breathed on the cord it would eject. I came here to see if there was a way to get a new cord for mine but after reading that others are having this same issue...I was happy with mine until it did this and I've had it for 3 years or more. Very sad.

    30 of 34 people found this useful

  • 4.0 out of 5 stars

    Good Product - Brilliant After Sales Support

    I had one of these for nearly two years as a time machine backup - it worked flawlessly for that time, then just failed. These things are advertised as being indestructible and capable of being run over and surviving a 5ft drop. Well mine was just sitting on my desk and it still failed! Which was annoying, but not disastrous as it was just the backup so I had at least two more copies of my data.

    But the wonderful thing was that it had a two year guarantee. I went through some of the troubleshooting guides on LaCie's website (very good) but it was obviously a mechanical fault, so raised a ticket on LaCie's website. I had a few quick emails with a technician at LaCie who soon agreed to replace the drive - I posted it back and within a week a new drive had arrived. The new drive is working well.

    The quality of this service and the seamless running of the drive before it failed is why I have given four stars. I would definitely buy a LaCie drive again simply to get this level of after sale support. Well done LaCie!

    26 of 28 people found this useful

  • 1.0 out of 5 stars


    This is a terrible HDD after 1 year of use it disconnects and won't plug in properly, my USB 3.0 plug has snapped off. I am a tech i do not force the cable in i very gently plug it in but the whole USB 3.0 assembly just fell out of the HDD and the company doesn't care/want to know! DO NOT BUY THIS HDD ABSOLUTE RUBBISH!!

    10 of 11 people found this useful