• 1.0 out of 5 stars

    Second Lifeproof case - still muffled sound

    People keep telling me that they can't understand me. I can hear them fine but they say I sound muffled or like I am underwater. Called customer service and they were super nice. Sent me another case out quickly. Same problem!!! Ughhhh. Reading the reviews I guess it is just the way it is. I have a 6s plus and my husband has a 6s. His Lifeproof case works great. His voice is not muffled. Maybe it is just the cases for the 6s plus? So frustrated!!!! I have to keep taking the case off for important business calls. Not sure what to do now. I guess I give up and get a different case.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    3 Cases after 5 months - Poor Sound Quality

    So I've gone through about two of the cases within 5 or so months. Each one was quickly to break at the charger port to where it would barely snap back until it no longer would close. I had to deal with terrible sound quality due to the case. Having to take off the case whenever I had an important conversation pretty much made the case null. Both cases were installed correctly. I wasn't the only person having this problem in my family. My mother who also had the case for a short time switched due to the sound quality. Never getting lifeproof phone case again.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Miserable sound and charger clip breaks

    Everybody complained I sounded like I was in a tunnel and couldn't hear me during calls. Apple Store tech confirmed it was the case. Cover of charger plug broke off early on and I had to buy another (cheaper) case which is SO MUCH better. Do not waste money on this case. It is terrible.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Don't risk it with your phone

    Bought a Lifeproof case for iPhone 6. Water leaked inside the first time I used it and destroyed my phone. The case was installed correctly and passed a water test before use. Customer service didn't take responsibility for the phone. Don't take the risk with your phone until/unless this company can guarantee their product works and stand by it should it malfunction.

    9 of 10 people found this useful

  • 1.0 out of 5 stars


    I bought this case for a vacation so that didn't have to worry about getting my phone wet in the ocean/pool and so I could take photos. 3 days into my vacation i brought this phone on the beach did not submerge in water only got wet to get the sand off of the screen my phone now has water damage and won't turn on. This is the biggest waste of money I also now cannot get all my photos that were taken on the trip. DO NOT BUY IT IS NOT WATERPROOF, it's a scam. If i could rate as negative stars I would.

    10 of 10 people found this useful

  • 1.0 out of 5 stars


    Actually did the waterproof test and that worked. Went to plug in to my charger and not so good. Bought two cases, one for my daughter and myself. Put both on last night and sent her on her way. Called the company and got the dry speech about the cover not being made for all chargers, and as if I was stupid, told me if they made the port too big there may be leakage problems. Really? Isn't that what the port cover is for? You know, the one that kept the water out during my 30 minute submersion under water? What an idiotic thing to say! Then he tells me they make it that way on purpose to be compatible with the charger that comes with the iPhone. There's the real answer. I told him the reason for my call was so that in the product specifications they might add that info...NOT COMPATIBLE WITH ALL CHARGERS!! All he said was ( half heartedly ) "ok." I'm sure they won't. So buyer beware!

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Garbage phone case

    bought the case specifically for a vacation and it broke 2 days in. my phone is now water damaged and doesn't work.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Didn't protect my phone from water

    Went to the water park with with kids. Was playing in the kids section with the iPhone and the life proof case. Got it wet for about 30 seconds. Then had it put in a dry spot. When I tried to use my phone, I discovered water had got into the screen. Do not buy this product. It is not waterproof.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Can't hear a thing

    Should have checked the reviews.

    This product is terrible.

    The other caller can't hear anything. Basically can't use the phone without headphones.

    The speaker is now hopeless. I also get a high pitch noise through the speaker at times.

    This is one of the WORST products I have ever purchased. I won't even re sell because I have a conscious

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    No one can hear me

    Cool case and all seems great until you try and have a conversation and no one can hear you clearly. Mine is out of action after 2 weeks.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    WARNING - DO NOT BUY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I am on my third case replacement. The Charging latch breaks every three months and LifeProof just send you a replacement with the same defect!!!!!!!!!!!!!!!!!!!!!!!!
    Apple should not promote this case. All the advertise protection does not work with a broken latch!!!!!!!!!
    I wasted $100 and hours of frustration. Not a product or company that one would expect Apple to be associated with.
    During high humidity days the camera cover on the case distorts the photos or video.
    The company has a design defect problem with this case and it is not fixing the problem, recalling it, warning the users or stopping the sales. Your IPhone 6+ is not protected from water damages with this case.!!!!!!!!!!!!!!!!!!

    Extremely upset will never buy a LifeProof product again..

    3 of 4 people found this useful

  • 4.0 out of 5 stars

    Great Case for Protection could improve sound quality

    Bought this case for my IPHONE 6s, after reading older reviews it seems that the product has improved since earlier models... I decided to spend the $90 because I am terrible with my phone and keep breaking them from repeatedly dropping them!! Overall I feel that this is a pretty good case. It is slim and not too bulky. Not sure what kind of chargers the other reviewers use but the charging port allows me to use all of my cables without having to remove the case, and I have two non-apple chargers. My touch ID works like a charm - no issues there.
    ***In fact my ONLY PROBLEM is the sound- I have complaints from people on the other line tell me I sound muffled and when I take the case off they say my sound improves--- I hear them perfectly fine though.

    4 of 5 people found this useful

  • 1.0 out of 5 stars


    Am on my second case and won't be calling customer service again for a 3rd. As other reviewers have noted this case is generally good at protecting your iPhone from a drop to the ground but the lighting port cover is just cheap plastic and the clips that hold it in break off within a few months of use. Since you have to open this cover every day or so to charge your phone it's just poor design to have cheap flimsy plastic clips. They should have used a screw-in design like they did for the headphone port! Lifeproof customer service did ship me a free replacement case ($5 shipping charge) after the charge port cover broke from just 3 months of use, but now 4 months later that one has had the same failure. I wouldn't buy this product again and don't recommend it for this reason.

    5 of 5 people found this useful

  • 4.0 out of 5 stars

    Good Case bad sound

    This case is really good it is very water resistant and i have no problem and it protects my phone but i have noticed the the sound gets muffled by the case making it hard to hear. In a way it traps the sound waves within the case itself. Other than that it is a really nice case and the sound isn't bad enough to be completely not understandable. I would say sound quality would be about 6.5/10

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Average Product from a Great Company

    I have had a LifeProof case for my Iphone 4 and 5 and I never once had a problem with the cases.
    However, my problems started when I bought the Nuud case for the Iphone 6.
    The case in itself if good however there are some flaws with it.

    1) The Cover for the charging port keeps breaking. This is due to the two little plastic bits that hold the port shut. After normal (not even heavy) use of opening and closing the charging port, the little plastic pieces snap. This is a flaw in itself as the plastic can not handle what it was intended for. This is where all my cases broke (3 Cases Later).

    2) The plastic near the phone mic is too thick, meaning that majority of the time during phone calls, your voice would be muffled and hard to hear on the other line. Sound is degraded.

    3) The Front facing camera will always get dust in the recess of the screen meaning that should you choose to use the front facing camera, it will always be dirty and have to always clean it before use.

    4) Due to the thicker plastic at the bottom of the screen, it is hard to swipe up for the Access panel for your blue tooth, flashlight, wifi, sound etc. Again another design flaw.

    5) The seal between the screen and the cover is not robust enough and keeps breaking i.e. rolling back into the case (on all my 3 cases). It was still good enough to keep some sort of seal. However, during a heavy shower and the phone in my pocket, water still managed to get inside the case.

    Overall the Nuud case is an average case. After all of the hassel, I "upgraded" to the Lifeproof Fre Case.
    This case is so much better and solves all the issues with the Nuud case. It is also cheaper than the Nuud Case

  • 1.0 out of 5 stars

    1 star

    I am on my 5th lifeproof case! Why, because the cover for the charger part keeps breaking and life proof won't give me a free case I had to pay a $5 shipping and handling and said they had fixed the issue! But, it never happened because it has happened yet again! I should have just saved the money from the beginning!

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Love the case

    I have had lifeproof for two of my other iPhones. This one is thinner and feels smaller, and I like how the back is transparent. After reading the other reviews, I have to say I can hear and be heard just fine. Music is a little muffled, but if I open the bottom port and put it in a bowl it seems better. I'm very clumsy and have already dropped it several times, once from the second story, with absolutely no damage. You have to semi pry the charge port open, but I think it makes it seem more secure against water damage. Better than that little rubber thing on otterboxes that I've never failed to rip off! Water and dirt proofing work great. Anyone who complains about these is either not using it correctly or is having other issues-I've never had a screen crack or water damage in the four years I've been using lifeproof-and I've dropped things in lakes, had them fly off of golf carts onto gravel, and even had one of my students bury it in dirt and water it to "grow and apple tree". Highly durable and well worth the money.

    5 of 8 people found this useful

  • 4.0 out of 5 stars

    Sleek and attractive but not a tank

    I got my nuud yesterday for the iPhone 6s. I read review after review that blasted this case for the poor sound quality.
    I spent about 2 hours talking to friends and family yesterday and no one complained about my voice being muffled or hard to hear. I would say that the speakers have reduced sounds quality but nowhere near as bad as the other reviews portray. I'd give sound quality a 6.5/10.
    If you have the money and you are looking for a trimmed down but above average phone case, this will hit the mark. If you are looking for a tank that will protect your phone from anything...you might want to look elsewhere.
    I also have an otter box defender, and as much as I love the thing it's super bulky and can be awkward due to its size.

  • 1.0 out of 5 stars

    Waste of money.

    Had the case for less than 3 months and the charger door has broke and is unable to close, making it no longer water proof (not to mention annoying). Also phone calls are near impossible as the sound is muffled for both ends of a phone call.

  • 1.0 out of 5 stars

    Lifeproof case Iphone 6s+ Terrible

    No one can hear me on the other end while using this case.

    5 of 5 people found this useful