• 1.0 out of 5 stars

    Poorly constructed case

    I previously owned a Logitech keyboard case for four years. It was robust and out-lasted the iPad. This case, however was a very different story. Within 6 weeks of purchase the corners of the case started to crack and chip off. The case had been treated with care and it appeared that simply taking the ipad out of the case caused the initial crack. As two of the chips that came off the case were in the same location, bottom left and bottom right of the ipad support case, it would appear that the design is faulty. The Apple Store replaced the keyboard but I am now wondering how long this one will last. Very poor quality case which is disappointing as the keyboard works well.

    1 of 1 people found this useful

  • 3.0 out of 5 stars

    Good Product; Expensive; Worst Customer Service

    I bought this product and its very easy and comfortable to use. The first one I received didn't connect well and I had to call the Customer Service which is PATHETIC. I then returned it in Apple and got a replacement which connected well. Few cons I felt 1. Expensive for $99.95; 2. No Backlight on Keyboard so it makes it difficult; 2. When its compatible with iPad Air 2 they should have provided a Touch sensor to unlock the iPad so you avoid touching the iPad. Reitrating again that if the product gets in trouble then welcome to the worst customer service of Logitech.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Poorly made with a serious design flaw.

    The upper left bracket that holds the iPad in place broke a few weeks after my warranty ran out, which rendered the case and keyboard unusable. I store my iPad in the keyboard cover inside a padded case when not in use so this was not outside normal wear and tear. I have now read many, many reviews that report the same problem and that owners have had multiple replacements within the short warranty period for exactly this flaw. A very disappointing product, especially at the price charged.

    71 of 74 people found this useful

  • 1.0 out of 5 stars

    Piece of garbage.

    Went to the Apple store looking for a new case + Keyboard for my Ipad air 2. I own the nicer rubber edge version, and I love it. I was replacing, unfortunately because the corners that held it in were starting to stretch and the ipad would slide out on occasion. Different choice of canvas colors, great sized keyboard, it is beautiful. Well, they don't make them anymore. I was stuck with one option, black, and this plastic heap is so cheaply made, it's unreal. First day, plastic piece popped off from the part that the Ipad clips into. Second day, my son accidentally dropped our TV remote on it, from about a 6" fall, shattered screen.
    Can't wait to bring this back to the Apple store and hope it gets recycled into Pinball machine parts.

    15 of 22 people found this useful

  • 1.0 out of 5 stars

    Great functionality, very cheaply made.

    This keyboard case is great. However, it is extremely fragile. Every time I pulled my ipad out of my laptop bag, pieces were falling off. The corners that keep the ipad in the case were broken after a few days. I am extremely careful with my briefcase considering what is being carried. With this case, you basically have to keep it in landscape mode.

    84 of 90 people found this useful

  • 1.0 out of 5 stars

    Bad product

    This product is not fit for purpose. I have had two in two years, first one was replaced by logitech when the plastic corners broke and wouldn't hold the ipad. The replacement did the same but they would not replace it as it was out of warranty. I was too slow to report it.
    Dont buy one if you can help it. They look good and the keyboard is convenient but they dont last.

    95 of 98 people found this useful