• 5.0 out of 5 stars

    Great Printer!

    I've been using this printer for about 8 months and it works flawlessly with our PCs (Windows 10), iPhones, iPad, and my MacBook Pro (macOS Sierra). The wireless scanner feature works well as does having the ability to use the sheet feeder for the scanner. I'm still on the original cartridges but bought a high capacity for when the black wears out. Make sure you download the latest computer software from HP and that you have it set to automatically update and you should be fine. As a musician and teacher the auto duplex feature is great. I thought the paper tray (tray 2) would be too small but I don't really have an issue. I would have liked a tray-loader for tray 1 as you have to feed one sheet at a time but that comes when you spend more money on a higher model. Been able to print on all paper types including transparencies. The printer is in the basement in my home office and our wireless router is on the floor above and haven't had any issues. On my iOS devices I can access the duplex, tray, and color options when printing documents or websites.

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Works great with mac

    I don't normally write reviews but felt compelled to here. I had this setup on my network (with an airport extreme) within <1 minute and within ~10 minutes had printed and scanned from my macbook pro. Not entirely sure what issue the other reviewers have had but this printer works very well for me and seems solidly built.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    can't wirelessly network this printer

    I've literally tried everything for months and you can NOT wirelessly network this printer. This is SO disappointing! How can Apple sell this printer if it isn't compatible with their hardware :(

    15 of 16 people found this useful

  • 5.0 out of 5 stars

    Excellent MFP and simple to setup!

    Having read the two previous reviews on this website I very nearly didn't proceed with buying this printer, however I'm glad that I did!

    I can't comment on printing to shared network drives, as I haven't tried that, however, for what the majority of us will be doing i.e. regular printing and scanning, I was able to print wirelessly (I have a time Timecapsule and two Airport Expresses to spread my wifi network) from my iMac and MBP (running MacOS Sierra 10.12) and from my iPhone and iPad (running iOS 10.0.2) within 10 minutes from opening the box and putting the printer on my desk. I also tried the scanning and copying functions which also worked flawlessly.

    The process for me was to connect the printer to my Timecapsule using an ethernet cable, download the drivers from the HP website, as stated in the instructions, and essentially just clicking next in the installer. That's it! The printing and scanning quality is great too!

    The only limitation that I'm aware of is that it'll print duplex (both sides of the page), but it'll only scan single sided. At the price though, can't complain.

    7 of 7 people found this useful

  • 2.0 out of 5 stars

    Doesn't really function wirelessly, prints great when it works.

    I've had somewhat of a tremulous relationship with this printer.

    What it does very well: I've had it for over a year and still have 90% of the colors left on the toner cartridges. I love that I don't have to replace ink cartridges every month like I've had to do with past printers. It prints out high quality images that do not smear or bleed. I also like the scanner as a document feed and flatbed. Saving directly to a USB flash drive is efficient and has always been accurate whether it's photos or text.

    What it does poorly: Wireless connectivity. I have no idea why HP can't get this right. It constantly disconnects. I love the full featured apps, but they do no good when your printer is 'offline' 95% of the time even with a reliable fiber optic connection (both wireless and wired ethernet connection). As soon as your printer falls asleep, you have to set it up as new all over again (cross your fingers it can even be discovered). I've spent countless hours with technical support all over the world and no one can seem to give me a solution. As previous reviews stated, AirPrint success is minimal. I love this printer when I plug it in, it works great, but I bought it for the wireless features that it claimed. Maybe in a few years HP will come up with a firmware update to fix it. Until then I have a classic plug and play printer, as I've spent too much time with technical support to get wireless printing to work even half of the time.

    Bottom line:

    If you don't mind plugging it in to USB, it's a great multifunctional device. The quality is superb, but the wireless features fall incredibly short.

    25 of 25 people found this useful

  • 1.0 out of 5 stars

    Unreliable for small business

    The review (from HP and Apple) indicate that this is a fine printer. Buyer beware! Have had it a few months and no longer prints jobs any longer than 1-2 pages. Is it its small memory, lack of compatibility with Apple products, cheap quality? Who knows, there are no troubleshoots for this reality.

    17 of 18 people found this useful

  • 2.0 out of 5 stars

    Very Poor Wireless Compatibility

    HP Utility is slow to upgrade its drivers to their printers on new iMac models. Although printing wirelessly does actually work; it's when the printer goes into "sleep" mode that the printer disconnects from the computer and will not "communicate" to ANY device/pc/iMac. It also occurs through Ethernet connections as well, although the driver does "wake" up from idle mode when initiating a printing cache. It does not have a two-sided color copying nor a SD card slot.

    33 of 35 people found this useful

  • 1.0 out of 5 stars

    Don't buy this if you use airport extremes in your network

    This printer is not compatible with airport extremes. I've just spent 3 hours on the phone with HP engineers who were unable to get it working for more than 6 pages of printing at a time. After that, we had to reset it to factory settings and then go through the set up wizard once more to continue to printing from the print queue. HP eventually told me that HP printers must be connected to the first router that brings the internet in to your home and any onward connections or bridges (such as airport extremes) would confuse the HP printer.
    My only options now is to connect it via a ethernet cable to my airport extreme, which completely defeats the point of a wireless printer. I'm not at all happy. This AirPrint stuff is advertised as a simple plug and play option, but it's not unless you have a very simple set up. For anyone else, I'd recommend you certainly avoid this printer, probably avoid HP printers and maybe consider just sticking with wired connections so you don't get the same headache I've now got from having thrown my money away.

    35 of 37 people found this useful

  • 1.0 out of 5 stars

    Does not work with correctly with Apple

    Only had this for 3 hours but already need to send it back.

    Don't get me wrong, the printer itself is well built and surprisingly compact and prints are great, that's not the issue, you just CANNOT scan or copy to a network folder.

    Hp interface is not compatible, or should i say the inept SMB connections that Apple use means you cannot connect the printer to the shared folder on the computer. This is an issue across all Hp printers looking at the forums, should have done better research, but you would think that Apple wouldn't sell an incompatible product on the own store.

    Tried it on my 15 yer old PC laptop, took 1 minute to setup.

    Product not 1 star, Apple 1 star

    53 of 55 people found this useful