• 1.0 out of 5 stars

    Don't buy this product

    I've had this product for less than two months and it no longer connects to or recognizes my ipad which is also less than two months old. It was great for the brief time that it worked, but is useless now. Its a lot of money to pay for such a poor product. Lots of issues of the same type on the logitech support website with no answers from logitech

    14 of 15 people found this useful

  • 3.0 out of 5 stars


    I don't remember exactly when I bought this but it's been less than five months and the keyboard is already being temperamental (and I'm not a heavy user). It randomly decides it wants the day off and does not work, no matter how many times I disconnect and reconnect. BUT when it works, it's great! I recommend getting a tempered glass screen protector to combat the scratching issue others have mentioned. The iPad will never replace a laptop for me but the keyboard provides an added level of functionality. But since it only works half of the time, I wonder if I can get my money back?? I doubt it.

    7 of 7 people found this useful

  • 3.0 out of 5 stars

    nice keyboard but wobbly fit

    The keyboard of the case is great. It types like a normal keyboard with a light touch (unlike the apple smart keyboard case). The backlight is a nice feature. The biggest gripe and why it's going back is that the ipad wobbles when you touch it.

    11 of 13 people found this useful

  • 1.0 out of 5 stars


    I seriously wish that I didn't buy this. Had so many problems from the beginning and now it won't work at all. Total waste of $130.

    19 of 32 people found this useful

  • 2.0 out of 5 stars

    Works as described . . kind of.

    This case/keyboard was purchased based on its features and my past experience with Apple and Logitech products.
    The ‘Good’: This keyboard/case provides considerable protection and ‘gripability’ for the slippery tablet. The keyboard works reasonably well if the device is used on a flat, solid surface. If not, erratic typing results.
    The ‘Bad’: Keyboard is not fully 'Backlit'. There are some significant design flaws. Apple washes its hands of problems encountered after two weeks.
    The ‘Ugly’: iPad retention is not good. The right side top ‘retainer’ is built into a thin strip of plastic. Mine never allowed the tablet to really ’snap-in’. Every time the unit is picked up stress is put on this area by the weight of the case. Two months after purchase, this thin section of case plastic cracked and dropped off. Three weeks plus now; Logitech has yet to respond to a warranty claim. The tablet is now secured to the case by means of a 6” strip of 2 sided adhesive carpet tape. This is probably going to be the long-term solution.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Right edge of case easily cracks and breaks

    I liked the keyboard at first. It is comfortable and easy to type on your lap with the iPad Pro at the right angle, which is really the point. The backlit keys are quite helpful, but do dim rather quickly if you pause typing only briefly. Now the bad: the right edge of the cover that holds the iPad has a thin plastic piece designed to surround one of the speakers. This plastic piece cracked after about two weeks. After about two months the entire edge which surrounds the speaker broke completely off. Now I have a sharp edge of broken plastic on the side of my case. The case holds the iPad very tightly so it seems this plastic edge was just not sturdy enough. I would say this is a design flaw or poor quality and would expect a better product for the price. I have submitted a warranty claim with Logitech but have had no response as of this review. I bought the case in late September at the time I bought the iPad Pro from Apple.

    31 of 32 people found this useful

  • 3.0 out of 5 stars

    2 big flaws in design

    First, the case has a convenient slot for a stylist only that you will crack your screen if you keep it there. You cannot close the case with the pencil in the case, there is no room for a stylist if you want to close your case, the stylist presses against the screen and the case won’t close.

    Second, to snap iPad out of the case you need to apply pressure on top right sides. The only problem is that on the right side the case is extra thin to allow for an opening for a speaker. I pressed on that area once and it cracked. With the case slightly cracked the iPad doesn’t sit snug in the case, it can fall out.

    Otherwise, it is a nice keyboard, I like that it lights up and has been working fine.

    45 of 51 people found this useful

  • 5.0 out of 5 stars

    Excellent Keyboard

    After I bought my new iPad Pro (I upgraded from an "iPad with Retina Display" -- yes it had been THAT long), I decided that I wanted keyboard options for it. I bought the Apple silicone case, the Apple Keyboard cover, and I also bought the CREATE keyboard case. I must say that so far, the CREATE is my favorite. The backlit keys are awesome, and they feel good when I'm typing. The CREATE also has a place for the Apple Pencil, which (amazingly) the Apple cases do not. So when I have my iPad in the Apple cases, I have no place to put the pencil to keep it all together. Gets a little tricky sometimes when I only have one free hand (yes I'm a hard-core multitasker). I like that the CREATE holds my iPad at good angles, and yet it's also comfortable to hold if I want to play a game (I play Order & Chaos II quite a bit) and I need the keyboard out of the way. Also, the home row keys are a great addition and very handy to have for someone who likes to do 100 things at once (like me) but also do them in a hurry. The outside of the case isn't rock hard, but it also seems durable enough for everyday use (that does NOT mean durable as in throw it under a bus or expect it to hold up to freezing/cooking temperatures -- I'm talking about bumps, tables, chairs, being held a lot, being maneuvered a lot, etc)
    All in all, I'd say that Logitech actually did a very good job on this one (and I'm not usually a real huge fan of Logitech's stuff), and I'm 110% satisfied with my purchase. If I had to return one of these keyboards, I'd return the Apple keyboard; sorry Apple, but it still needs a little tweaking.
    If you're considering buying this case, it's well worth it!

    14 of 16 people found this useful

  • 4.0 out of 5 stars

    Very good keyboard case

    At first I thought I would get by without a hardware keyboard, but there were just too many moments of daily frustration due to lack of cursor keys, command key, alt/option key, function keys - all those I now have with this keyboard. The backlit feature works great, just tried it on a flight. The case protects the iPad very well when folded. I don't have the problem someone else complained about, that it falls out of the holder - mine sits firmly in place, and all cutouts for camera and sensors are perfectly placed. Since the foldable Apple keyboard cover has neither function keys nor backlight, doesn't provide a place to store the pen, and its support of the display against screen touches is noticeably inferior to this one - all while asking for a higher price, there is no doubt that this one is by far the better deal.

    Things to improve: I was hoping for some sort of leather experience, although the heavy-duty kind of fabric Logitech uses sure is robust. The function keys could have a second layer for shortcuts to browser, calendar, e-mail etc.; looks to me like a low hanging fruit that was missed. Overall weight is a bit more than I wanted, but then again this is the price for good protection of a very expensive tablet. The closing magnet could be slightly stronger to hold the lid in place. An option for portrait mode would have been ideal, though I realize that this would clash with the lack of connectors on the pad which run the show. But finding a way for one or two more viewing angles (or perhaps even one that is as seamlessly flexible as the Surface 3 (and newer) kickback stand is a challenge the Logitech team should consider for the next version.

    Overall, I'm very happy with this keyboard cover. It's not cheap, but well worth the investment given the daily productivity improvement and removal of many little frustrations I dealt with using only software keyboards.

    13 of 15 people found this useful

  • 2.0 out of 5 stars

    Good and Bad

    The overall functional design of this keyboard case is pretty good. The keyboard is responsive, and it is finally nice to have a place to keep the apple pen.

    The problem with the case is that it doesn't do a great job holding the iPad in place. When I put it in my backpack and there is any kind of pressure, the pad releases from the case and then when I pull the case out of the backpack the pad takes flight. The first time it happened I got a scratch on the iPad screen. Now I am more aware and very careful when I pull it out of the backpack.

    Next step is to see if I can velcro it?

    107 of 114 people found this useful

  • 4.0 out of 5 stars

    Good Keyboard Overall, but Backlight Design Flaw

    I like this keyboard overall, but one of the reasons I bought it was for the backlit keyboard. Buyer beware: Logitech decided to light up every key EXCEPT the space bar and right arrow key, according to their support, due to the thickness of the product. This lack of attention to detail is frustrating. Part of me wants to send the keyboard back, but it does have the Apple Pencil holder and function key row, which the Apple Smart Keyboard does not.

    104 of 110 people found this useful

  • 5.0 out of 5 stars

    This gave me a reason to buy the Pro!

    This keyboard case is a must-have for any iPad Pro user. The keys are backlit, it types well, and it has a slot for the Pencil to fit into. These are all features that the standard iPad Pro Keyboard lacks and they finally made it worth my while to get the iPad Pro, turning it into a real productivity device.

    131 of 135 people found this useful