• 2.0 out of 5 stars

    Deceiving

    • Written by Ina V from Toronto

    I started buy this cable about 2 years ago and I think it’s my 7th or 8th. Every 4 months when I’m lucky it’s time to replace the previous one because it’s stopped working, on and off for few days then nothing.. my phone can’t charge. Sometimes from the first month problems appear but I deal with the message “ this accessory is not supported” . But I really need a long cable so I don’t have other choice so I keep buying this expensive s...

  • 2.0 out of 5 stars

    Started having issues

    • Written by Sandy E from Republic

    Loved this cable at first. The length is awesome though it is a bit stiff. After a few months I noticed my phone wasn't fully charged after being plugged in all night. The challenge gong symbol was not showing. I thought it might be my phone so I cleaned the lightning port. I also cleaned the cable end. I continued to have the issue. Then I noticed a message "this accessory not compatible" or something like that. Very disappointing. The cable is useless because I never know if it will charge my phone. I want my money back.

    3 of 4 people found this useful

  • 2.0 out of 5 stars

    Cable Broke

    • Written by Christinne S from McLean

    Bought this cable in December because of the length of the cable. My experience with buying cables that are not apple, they tend to break easily, but I was told that they have a lifetime warranty, so I took the risk. It broke in May -- contacted customer support, got a reply instantly and replacement sent quickly. I rated it only 2 stars because it broke easily, but since they are replacing it, not complaining much about service.

    1 of 3 people found this useful