• 3.0 out of 5 stars

    Device works but spacers didn't

    • Written by Sam O from Highlands Ranch

    The device - once I got it installed - reports accurately on the open/closed state of the window that I have it attached to. Unfortunately, I needed to use the enclosed spacers and there wasn't any documentation for those. I gathered that I was supposed to use the adhesive on the small device to attach to a spacer, but it wasn't clear which one, and the final link didn't work. I needed to glue the sensed device to the spacers, which seems inelegant but I couldn't figure out another way to get it to stay. (Not to mention that I dropped the tiny sensed device behind a bookcase and needed to fish it out…) I searched the Elgato website for instructions on how to use the spacers to no avail. But - it works now that it's attached.

    7 of 13 people found this useful