• 1.0 out of 5 stars

    R&D cycle

    Have a phantom 4 pro. Love it. No, I adore it. But DJI you lost me with the Osmo mobile. IPhone 8 plus. 7 plus. We now know the Osmo mobile doesn't work as designed with these. And another point you now know about. Most us operate our phones protected. Protected with a cover we would rather not remove in our busy lives. That's the way we roll. At least for myself as a busy Dad and family man. I love strapping on the gimbal and capturing memories.. But now I can't upgrade. My hope is in the near future, DJI will work with Apple and other brands much earlier to anticipate current and future phone sizes coupled with the more typical phone protectors. These sizes really aren't that incredibly different if you look at the specs. Widen the capability. They will come. Thank you.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Unusable with iPhone 7 (whatever they say)

    I heard about the Osmo Mobile...

    A couple of days ago was in an Apple store in Laval. I asked a guy if they had it.
    He was really enthusiast about it. Super excited, I made the 400$ purchase right away! :)

    Didn't take long to realize it was not a perfect match...
    Searched on You Tube, DJI site and i found this tread.

    After watching tons of videos and critics, i have no choice but to bring it back for refund.
    There is a conflict between the iPhone and the Osmo. they are fighting each other's stabilizers (or whatever)...

    The Apple guy should have known about this issue.

    C'est pas fort, i am really disappointed.

    20 of 23 people found this useful

  • 5.0 out of 5 stars

    Great toy and works amazing.

    i dont understand why all these negative reviews. the gimbal does serve the purpose perfectly. yes you can't use it with your case on but i bought it to take videos not worry too much about the case. it connect in a heart beat and works flawlessly.
    it worth the money. it working well for me.

    4 of 5 people found this useful

  • 2.0 out of 5 stars

    not bad but workflow is awful

    so, iPhone 7plus not a good idea. great phone great camera but not with osmo. first you must remove any case you have. other issues work flow? did I mention that yet? DJI app holds the original files. so if you want to edit or work with them you MUST download them to your photo roll. ok so now you have 10gigs in the dji app and now another 10gigs in your camera roll. (hope you have lots of storage) then well how do you get them to your PC or MAC. transfer them over. ok well not an easy smooth task and for me my program. (lumafusion) is on my ipad so guess what I need to do now?
    move it from the PC to a micro card them buy the micro card reader to lighting cord to hook it up to my ipad then transfer them over. no joke took me first a day to figure it out. then over 4-5 hours to move it all over and finally get it onto my ipad.
    use Icloud you say? have you tried to move 10gigs of icloud video over? well sitting in my icloud were all 69 vdeos 10gigs total, and in 6 hours only 13 of them were showing up. if you want stability and something cool to work with - especially the M-TIMELAPSE then ok maybe worth it, - wait to use that you need the stand that is about 20-30 more to hold it in place.and then if you only want it on your iPhone again great buy it. otherwise stay away.
    p.s. I am a DJI fan boy - own or owned MAVIC PRO , INSPIRE 1 - F550 - F450 - OSMO ORIGINAL AND OSMO MOBILE
    take my review what it is worth.

    3 of 4 people found this useful

  • 4.0 out of 5 stars

    Flawless but requires a few steps

    When i first purchased this gimbal it worked perfectly with my iPhone 7 until i noticed some jittering happening. Here are a few steps I learned and that you could use to prevent this from happening:

    1. This gimbal is not designed to be used with an i phone case. Cases tend to make your phone heavier and since the gimbal was designed specifically to handle the weight of your iPhone only when you have your case on it causes an imbalance.

    2. Use the app FiLMiC Pro. After installing the Osmo mobile app and updating your gimmbal, use FiLMiC Pro to do your recordings as there is a feature to disable the iPhone's auto stabilization feature. This will stop the jittering effect many of you are complaining about.

    3. Enjoy, with these two minor setbacks you can now use the OSMO Mobile gimbal with easy and beautiful fluid shots.

    16 of 16 people found this useful

  • 4.0 out of 5 stars

    Love this but..

    Love this i nearly use it daily for my vlog,
    I do have to have a bag of coins to ofset the balance to plug in an external microphone to be able to get better audio
    but with out the microphone it balances well and the DJI Go app does disable the image stablisation in IOS but their is mechanical part on the iphone 7plus a spring.. which you can't but I have no problems with this and have achieved some great footage. and photos.

    7 of 13 people found this useful

  • 2.0 out of 5 stars


    Great product but gets extremely hot and made my iphone 7+ overheat. Now phone battery is stuffed. Not happy!

    10 of 22 people found this useful

  • 5.0 out of 5 stars

    Excellent and amazing!

    I am having the best time using my DJI Osmo Gimbal! I use it with my iPhone 7+ and it works flaulessly. The shots are steady and the functionality of the device is wonderful. I am just amateur mind you, but my videos look amazing now!

    22 of 27 people found this useful

  • 4.0 out of 5 stars

    Not sure what all these bad reviews are referring to

    I'm seeing a handful of people talk about returning their Osmo because they claim its not compatible with the iPhone7+, that it's causing some sort of bobbling (assuming you mean rolling shutter?)... I honestly don't know where thats coming from, I have yet to see either of those statements as true. And I am using an iPhone7+.

    For those complaining about how they bought this to "shoot high-quality 4k video" (which btw, using those exact words already makes you sound like a paid, professional reviewer who was sent here to trash a product), the only explanation I can find for things like not being able to turn off the built-in stabilization, which you complain about, is that you are using the stock camera app on the phone- which is a great app for my parents, my wife, but if you are really trying to make cinematic video from your phone, you should be using a specialized video app, something like Filmic Pro or Mavis, both of which will allow you to completely customize your shooting settings/high bitrate/turning off built-in stabilization if you want it (and btw, offers Osmo Mobile support built into it).

    Or maybe you're using the Osmo app which is available? You shouldn't, it doesn't offer much more than the stock app and is not a legit "filmmaking" app. You bought a gimbal to shoot video, at least take the time and get an app worthy to go along with it.

    And for those complaining how smooth the product videos look but how you had "to walk very slow" to get decent results... that's true for every gimbal out there- literally every single one out there, including my $1000+ dslr gimbal. It's not a magic tool, you have to have a steady hand, there's just no way around it.
    But to say theres no noticeable change, or to say that it actually looks way worse with the Osmo attached is crazy and complete fake BS.

    Now I do wish it would work with a case on my phone, I'll take a star off for that. But otherwise an awesome product.

    85 of 92 people found this useful

  • 3.0 out of 5 stars


    DJI Osmo Mobile that broke while I'm traveling (now). In a middle of shooting at the airport, it fell out of balance and needed to be reboot. But I’ve been trying to reboot and balance since this morning, but it wont.

    I have been using it with no issue for 3 days prior. I have also traveled with it (December 25-Jan2) with no issue.

    This has warranty I know but it is a hassle that something built by DJI can be so flimsy. And that I have still weeks ahead of travel with me.

    5 of 9 people found this useful

  • 1.0 out of 5 stars

    Does not work with iPhone 7 or 7+

    Very disappointing that apple is still selling this as it does not work with the normal 1x rear facing camera on the 7 or 7+. The image stabilization creates jittering effects. DJI's fix is to walk slow.... Which defeats the purpose of a gimbal.

    It does stabilize the front facing camera mode and the 2x iPhone 7+ lens mode as these lenses don't have image stabilization which causes the problem.

    The final issue is the lightening port is completely covered for the iPhone 7+, and with no headphone jack you can't add an external microphone to this gimbal.

    24 of 34 people found this useful

  • 1.0 out of 5 stars

    Does not work with iPhone 7 plus

    No matter what I try I get bouncing on the videos. At the DJI site there are tons of complaints that they should have warned everyone it does not work with iPhone 7. Even their own people can't get it to stop the bouncing enough to change their minds. If we walked as perfect as they expect us to we would not need the device. Youtube has many examples and you should research both sites before even thinking about buying it.

    28 of 38 people found this useful

  • 3.0 out of 5 stars

    iPhone 7 is not incompatible with DJI OSMO

    There are 3rd party apps for shooting video on your iPhone that allow you to disable the phone's image stabilization.

    37 of 54 people found this useful

  • 3.0 out of 5 stars

    Not a "do-all" device

    I own one...checked out all the reviews, youtube, google, etc...was pretty pumped up to use...now that i have it...
    i have the iPhone SE...with a slim case...
    also use 2 add on lenses for wide angle & a somewhat telephoto (made by "moment") if interested...
    no balance issues with case or not...as well as with or without lenses...
    pretty much as advertised...however...
    ergonomics of hand holding while using is poor...if using joystick (which i find pretty worthless for the most part)...
    once you take your thumb away to use the joystick, your grip is really compromised...
    hold on tight & kinda okay...but do this for any length of time...is tiresome...
    though it does look pretty, but could have been engineered for better performance (in the real world)...
    would prefer a simple button to lock the iPhone position and I'll manually "pan" my shot...and have this located for the index finger...
    there is a "image" lock feature which is really nice (keeps that image always centered no matter where you move your camera)...
    i'd switch the button configurations if it were my doings...maybe that could be set-up with the DJI App...that being said...
    i've added velcro to the grip...the kind of velcro that has both felt side backed with the loop side...
    you'll have to experiment with what works for you...
    mine has a 2 finger loop on the front...index finger free as well as thumb...now using the device, it kinda just floats in my hand...
    huge difference...just doesn't look very professional now...but at least now it almost meets my needs...
    would have been nice for the app to do the "auto-pan" feature with out the time lapse...maybe the app could do that as well...
    just wish those issues were incorporated in a final product without my improvising...
    i use it for my hikes, etc...nice to have a one hand operation in any position...that is pretty sweet...that is huge for me...
    and is quite portable...
    would i recommend it...YES...but it is limited...for sure
    hope this helps...!!!

    22 of 28 people found this useful

  • 1.0 out of 5 stars

    Doesn't work with iPhone 7 Plus

    Very disappointed by the use with iPhone 7 Plus. It seems linked to the optical stabilisation system of the 7 Plus which fights with the stabilisation of the Osmo : images are terribly shaky and totally inexploitables. It works very well with 6 non plus who has no optical stabilisation !

    60 of 73 people found this useful

  • 3.0 out of 5 stars

    Wanted to love it but it didn't work out

    It looked really neat in the store and the sales guy gave us a run down. When I brought it home and opened the box, found out the charging adapter is sold separately. For $400, why would we want to pay for that separately??? It does come with cord that has a headphone jack on one end (connects to the osmo) and USB on the other end. A little inconvenient... It didn't come with very good instructions either and read somewhere I needed to download the DJI GO app. Be careful when you move it around, it disconnected from the app a few times and it burns quite a bit of phone battery. Probably great when the phone is new but later on when the battery gets a bit older, not sure how many pics you'll be able to get in. It was hard to get it to fit into it's case. There are some neat settings where you can set the lighting to 3000 for colour temperature. If you're someone who has problems eyeballing angles, this helps a lot with that. Overall I'm sad to say this is going back.It doesn't work too well with the iPhone 7 plus. Really cool toy, but there's been more cons than pros for me.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Doesn't work as advertised

    As other reviews have stated, the OSMO Mobile does not work with iPhones that have optical image stabilization and is especially bad with the iPhone 7 Plus. It could be that the problem is made worse on the 7 Plus due to the weight of the phone but it is definitely also optical image stabilization related. DJI is aware of the problem as there are threads on their forum and is choosing to ignore it. They seem more interested in arguing with their customers than fixing the problem.

    99 of 114 people found this useful

  • 1.0 out of 5 stars

    Osmo Mobile not compatible with iPhone 7+

    I am a very big fan of the iPhone 7+ --- my tenth iPhone --- and of DJI. I own a Phantom Drone and am very happy with it. I bought the DJI Osmo Mobile from DJI after much research !! I was not told about the compatibility issue by DJI or Apple for use of the system ?
    --- It seems the iPhone 7+ has a stability system built into the camera that can not be turned off by the phone user. The Osmo Mobile
    also has it's own stability system when using the iPhone 7+. They DO NOT WORK WELL TOGETHER. There is what has been termed a"bobbing" effect that is VERY POOR for the end video product. I bought this Osmo Mobile to shoot High Quality 4K video, on my iPhone 7+, while moving with the Osmo Mobile hand held system. This "bobbing" makes the video jittery and very unprofessional ???? I am returning the Osmo Mobile, as it does not work with the iPhone 7+ currently ----- I hope the issue is solved soon ??? I love the quality of the DJI products.

    328 of 379 people found this useful

  • 4.0 out of 5 stars

    Once you figure it out....

    I purchased this gimbal one day ago at our local Apple Store. It took me a good bit of the day to figure out the terrible, terrible instructions that came with the gimbal. The enclosed instructions may as well be thrown into the trash for all the good that they do. I ended up downloading the instruction manual online. It is certainly more comprehensive, but, once again, just about as confusing. The problem is that the instructions do not flow in a sequential manner. You get started reading, and then they switch to a different application. Remember, after charging the battery, you must install the app on the phone and log in from the app. Otherwise the gimbal won't turn on. Once working it does a good job with some interesting features, but there no excuse for such poor support manuals. The YOUTUBE videos are just OK....more like advertisements for gimbal features.

    225 of 249 people found this useful

  • 3.0 out of 5 stars

    Would've been the ideal gimbal if only.....

    I am very sad to return my recently purchased Osmo Mobile.

    I must have watched almost all the youtube videos and read all the reviews on the Osmo Mobile that I thought I learned everything I could about this gimbal before finally making my purchase.

    Every positive thing you will learn from the widely available in depth reviews are generally true, from the high quality packaging to the polished fit and finish of the hardware to the frequently updated DJI Go App.

    I just acquired an iPhone 7 Plus and for the past nine years, I have NEVER used my phone naked/caseless. Currently, I am using the Apple silicone case, of which I don’t consider to add a whole lot of weight or bulk to the 7 Plus.

    The 7 Plus and the case just barely fits into the phone holder, and just barely self-balances (if you hold your breath while balancing). Unfortunately, there is no option to add more counter balance weight like their competitors (or even slide the phone out more to counter balance) and the motor is not strong enough to accommodate the slight increase of the feather weight Apple silicone case even when I managed to balance the phone with the case on.

    If only the engineers at DJI would have been more thoughtful of the details of their design, taking into consideration that many people do use a case with their iPhone 6/7 Plus that carries the price tag of a laptop and being subjected to an “action” environment. If only the engineers just made the motors a touch stronger to accommodate the extra “millimeters” of weight (or allow the phone to slide out more to counter balance), then this gimbal would have been perfect for me.

    If you don’t use a case or don’t mind removing your case from your iPhone 6/7 Plus every time you use the Osmo Mobile, then you should definitely look into giving the Osmo Mobile a serious consideration.

    Side notes:
    The included pouch is a nice bonus, but provides as much protection as a cloth grocery bag.

    433 of 469 people found this useful