• 2.0 out of 5 stars

    Would not buy again

    • Written by KIRILL Z from Bellevue

    The screen works really well when it works, but it flakes out more often that I'd like it too. Best feature - it's a matt display, so you get less glare and more true colors. Worst feature - it randomly stops working and would not reconnect to my laptop.. then magically starts again a few hours later. It's rather unreliable for how extensive it is.

    5 of 5 people found this useful

  • 2.0 out of 5 stars

    One of the few misfires from (kind of) Apple

    • Written by David D from Newtown

    I've been working with this LG 5K monitor for a while. I was not too keen on its aesthetics as others have said, but it is functional. The screen looks good, although the bezel is a bit of an embarrassment. I find the built-in webcam very suboptimal, colors are off, and it's not as vibrant as the camera that I use in my MBP or other Apple devices (including a separate iMac).

    6 of 7 people found this useful

  • 2.0 out of 5 stars

    2018 Macbook Air fan overheats

    • Written by Allison B from Brooklyn

    I have the newest model of the Macbook Air with 16GB of RAM and yet my fan keeps spinning whenever I plug this into the monitor. Super annoying and makes me not want to use the monitor.

    3 of 8 people found this useful

  • 2.0 out of 5 stars

    Amazing monitor. Terrible quality control.

    • Written by Michael S from Sydney

    As title says, the monitor its self is an amazing piece of hardware, its got a gorgeous display, 5K resolution, great colour accuracy and a peak of 500 nits. The best part is, it charges your laptop, it "just works" when you plug it in, you can control brightness from software and the speakers are REALLY good for being built in. The design is plain and boring, it could look a lot better if they Apple get involved with the design, while it is boring - it is practical and functional (full adjust, height, pivot, mounting points etc)

    That being said, its plagued with issues. I had severe ghosting issues and had to take it to LG for a month to get it back, I'm now experiencing really bad flickering on the bottom right corner (apparently thats normal when its cold???) - never had any of these issue with all the several monitors I've owned in the past, you expect better especially at this price point. There is also the entire "keep it away from WiFi" because the display starts to flicker around due to the interference.

    I also had to struggle a lot to find an external graphics enclosure that works with this monitor due to its TB3 ridge thing, the only one that would let me is the one apple sells (go figure), which is a terrible terrible investment since the graphics card is built in, its over-priced and its under-performing for today's time.

    All in all, if I could go back and time and have the option to purchase this monitor, I'd probably avoid it and just get a USB-C 27" LG 4K monitor for 1/3 the price which charges my laptop and will have Freesync, also doesn't restrict me on the eGPU I can collect nor would I have to put up with the many issue this monitor brings.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Beautiful Displaybut unsuitable for Skype/Facetime.

    • Written by David V from Bodegraven

    Beautiful dispay. I love to work on it.

    Unfortunately camera and microphone drop-out during Skype calls.
    After 1,5 year calling with applecare, there still isn't a solution.

    8 of 12 people found this useful

  • 2.0 out of 5 stars

    Basically a scam

    • Written by Mat B from Niagara Falls

    So the first batch have the issue where routers will cause interference, but they fixed it, right? Wrong, because this monitor has other issues. First, the blacks arent great, and at angles it's pretty horrible, nothing close to the Apple displays you're used to, so when a rep in a store says its the best model, they are lying. Aside from that, I now notice that image retention on it is HORRIBLE, and googling it, its apparently a long standing issue. How can Apple sell faulty monitors like this? This thing is way too expensive to have issues you'd expect on an entry-level monitor, not something for professionals.

    10 of 13 people found this useful

  • 2.0 out of 5 stars

    Internet speeds throttled

    • Written by Gary L from Fort Gibson

    I've used the LG 5K display for over a year now with several different latest model MacBook Pro's. Initial problems included the monitor not starting up after the MacBook would wake from sleep or just starting up after shut down.

    A persistent problem from the beginning has been internet speeds dropping from 800MBS when directly connected to the MacBook to 220MBS when connected through the monitor. I've tested different USBc to ethernet adapters, cables and ports but nothing has resolved this problem.

    LG tech support is non-existent and Apple suggest trying a specific USBc to ethernet adapter that crashed my MacBook Pro requiring a complete restoration.

    I use a Pegasus drive for backup and it won't run through the monitor USBc ports so I must connect it directly to the MacBook also.

    So the idea of one cable is good, however, the implementation is poor.

    5 of 6 people found this useful

  • 2.0 out of 5 stars

    Ghosting / image retention

    • Written by Lisa L from Lafayette

    Initially, I really loved this monitor. But, after 1.5 years the ghosting is so bad, it's almost unusable. Expected more given the cost.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Beautiful, but...

    • Written by Alan H from Auckland

    The display is gorgeous and the functionality is perfect. The fact that a single cable powers your MacBook as well as handling display data is great. You can control brightness for both the LG and the MacBook from your keyboard.

    However. The plastic casing that some complained about has proven to be a problem for me. The plastic started to crack and crumble on the bottom right corner after 6 months, and the other corner joined the fray a month or so later. At this eye-watering price level we should expect better hardware.

    Kudos to Apple though, I called them this morning and they agreed to a refund with zero hassle.

  • 2.0 out of 5 stars

    Generally good, but bad burn-in/'memory' effect on bright screens

    • Written by MICHAEL R from Raleigh

    I've got two of these displays hooked up to my MacBook Pro and have liked them a lot until recently. I've begun to notice that if you have the brightness cranked up (I keep mine at max) and use a white window, you will get a burn-in/memory effect that can last minutes if you quickly switch to a dark display. I use multiple desktops (different VMs) that I will swap back and forth between, to keep them separate, I have different backgrounds (some very dark) and I will see a residual effect from bright windows LONG after swapping desktops. It's become HIGHLY annoying.

    8 of 9 people found this useful

  • 2.0 out of 5 stars

    So disappointed. Green screen let down by so many design flaws.

    • Written by Carl B from Derby

    The stand is not sturdy, the slightest amount of pressure on your desk (e.g typing) and it wobbles like crazy. It's even worse if you raise the height of the monitor even a little bit.

    The panel itself looks magnificent (which is why it gets 2 stars instead of 1) but suffers from very bad backlight bleed and image retention. Not something I expect from a £1100 monitor.

    I love the idea of a one cable solution, and with this being the only 5k monitor that works reliably, i'll continue to use it. Apple really dropped the ball presenting this their preferred display for the Macbook pro.

    I'd avoid this and look at a considerably cheaper 4k monitor (which scales rather well to the native resolution the Ultrafine 5k displays)

    10 of 10 people found this useful

  • 2.0 out of 5 stars

    Initially amazing but...

    • Written by Paul C from Sudbury

    No issues using with a MacBook Pro (15-inch, 2016). When purchased there were a few issues when connecting to an already booted MacBook but these were solved with a display firmware update via the LG Screen Manager software. It's a lovely screen... at least initially.

    The main issue I have with it is the ghosting when moving between desktop spaces. Mainly when moving from light spaces to dark.

    LG support in the UK less than helpful.

    I had an Apple Thunderbolt Display before this and I wish Apple would would reintroduce it with an upgraded panel. Without the ghosting this would be a nice display but despite the upgraded resolution it doesn't compare to the Apple Thunderbolt Display in terms of build quality or looks. If I could get a 5K iMac without the iMac I'd buy one tomorrow.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Image Retention Nightmare

    • Written by JOSUE V from Springfield

    I bought one of these when they were first available. About 6-8 months after I had some major image retention (Ghosting). Not burn in, but Image Retention.

    The image would ghost for about 5-10 min and then go away. This is super annoying! Too bad because the monitor is great in every other aspect. But because of this ghosting I can't give this monitor a rating higher then a 2 and I can't also recommend it :-(

    9 of 10 people found this useful

  • 2.0 out of 5 stars

    Wobbly?!

    • Written by Richard S from Hockley

    I was after a new screen to upgrade from my cinema display and thought this was the one.

    Initial thoughts were good, the screen quality is very good. However the constant wobble when typing drove me nuts! fortunately I was within the window to return - otherwise this would have been an expensive mistake!

    And the search to replace the cinema display continues...

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Worked great for one year

    • Written by Jonathan T from RADFORD

    I bought my LG Ultrafine monitor at the end of December 2016 to go with my then new 15" late 2016 MBP. I was very pleased at first - a stunning picture, and I suffered none of the problems that I read about concerning connectivity, WiFi interference, etc. Then, at about the 1 year mark, it began to have trouble. The problem is that it doesn't wake up from monitor sleep consistently, especially if it has been asleep for more than 4 hours. I tried everything aside from sending the unit out for repair: replaced the thunderbolt cable, installed the LG Screen Manager software, switched ports, unplugged the USB cable from the monitor that leads to my peripherals hub, reinstalled High Sierra, reset the SMC. It may be a coincidence but the problem coincided with when I upgraded from Sierra to High Sierra. When I wake the Mac up from sleep, the Mac itself wakes up, and it still gets power via the thunderbolt cable from the monitor. I have my ethernet adapter plugged into the monitor and the Mac sees it. But, the monitor itself doesn't wake up without unplugging the cable and plugging it back in. My work around is to do a fresh reboot every morning, and that seems to last for the day. Still, a monitor this expensive should do this.

    15 of 16 people found this useful

  • 2.0 out of 5 stars

    Horrible Image Retention

    • Written by Jeremy S from Sunnyvale

    I have two right now and one will start retaining the image after just a few minutes. For $1300 these monitors should be the best of the best, but are really no better than $250 ordinary office monitor. And really, no power switch or physical buttons for color setup etc? When I'm running my Spyder for color is really dumb that I have to exit, adjust via software, then go back...seriously $1300?? Save your money and just get a Dell 4K.

    10 of 11 people found this useful

  • 2.0 out of 5 stars

    Don't buy

    • Written by Donald N from Denver

    I've owned this display now for almost 12 months. With each MacOS update I keep hoping the integration will finally come, but so far no. I also own an old Thunderbolt display. What a difference! Yes, the resolution of the LG display is stunning. The sound is pretty good, but here's what is lacking compared to the Thunderbolt display:
    Unreliable camera integration - Unlike my Thunderbolt display which never lets me down on videoconferencing, this thing almost never works. The light is on (often during a videoconference) but no picture. Craptastic!
    Intermittent crashing of the system - This is completely unpredictable, but I've lost count of the number of times when I plug in the USB3 cord and it brings things down.
    Settings app I only discovered a couple of months ago - Found this by digging into the LG website. Without it you don't get periodic firmware updates.
    No ethernet - A major omission. Yes, that's right, no ethernet port on the thing. So, you have to have a separate USB3 to ethernet connection if you want to use your corporate or office ethernet connection.
    I could probably come up with more. Suffice it to say, I would never buy another one of these.
    Apple, get your act together and come out with a Thunderbolt 3 display!

    16 of 17 people found this useful

  • 2.0 out of 5 stars

    Lots of problems!

    • Written by Yiqi X from Redwood City

    I'm one of the first buyers. I ignored the wifi problem because it is avoidable by not using the router behind the screen. But 6 months into the normal usage of this display I found serious image retention problem, even when the display is on showing a static webpage for 1 minute! Avoiding all LG products at all cost in the future. P.S. there is a huge gap between the first level and second level of the volume in the internal speak inside the display. Awful product.

    11 of 12 people found this useful

  • 2.0 out of 5 stars

    Great display, firmware will not update

    • Written by Walter E from Morgantown

    The monitor itself is pretty fantastic from a viewing perspective. However I had one die completely (would no longer power on) and it took 3 weeks to get it replaced under warranty from LG. Even with all the issues I would buy again for the viewing quality.

    As another reviewer has stated, there is a new firmware version (3.04) for the monitor that fixes the audio output range to make it useful, and also apparently fixes some instability with USB devices. However my monitor also will not update the firmware due to the same issue. It always shows as up to date with 3.01. LG does not provide the firmware as a separate download even though the LG software manager has the ability to import one as a file. This is incredibly frustrating.

    I wish Apple would sell and service the monitor so we wouldn't have to deal with bad LG support.

    8 of 9 people found this useful

  • 2.0 out of 5 stars

    Great Monitor when it works - but really unreliable USB-C

    • Written by Lukas Z from Zurich

    The LG Ultrafine is great once it works, but it is plagued by unreliable USB-C operation:

    - about 2 in 3 times I connect my MBP 13" late 2016, the USB-C peripherals connected to the LG does not get recognized. Usually the monitor needs power cycle, sometimes disconnecting/reconnecting the Thunderbolt/USB-C cable helps.

    - about 1 in 5 times I connect, the LG monitor remains black and the MBP does not see a secondary monitor at all. Needs a power cycle

    - once in a while, some or all USB devices connected though the built-in USB-C hub stop working. Sometimes reconnecting individual devices helps, sometimes the monitor needs to be reconnected or even power cycled.

    These issues are annoying, but did not harm my work flow too much - just getting started is not plug-and-play as it should, but more plug-unplug-replug-powercycle-replug-play, but then the monitor worked all day except for occasional USB problems.

    However lately the LG started to turn black and loose all USB-C connectivity all of a sudden in the middle of work, not recoverable except by power cycling it. Now *this* is no fun any more, and I fear I have to return and exchange the thing after only about 5 months.

    All of this with macOS Sierra 10.12.6, and (according to LG Screen Manager) latest monitor firmware.

    12 of 12 people found this useful