• 2.0 out of 5 stars

    Great screen. Limited functionality

    I haven't been having the crash issues or wi-fi-caused flickering that other users have; however, there is one major issue that I haven't read about elsewhere that's forcing me to review and give 2 stars: I can't leave cables plugged into the 3 extra USB-C ports on the back of the monitor. If I unplug and replug my laptop into the default USB-C port any cables already plugged in will not register. So this means I have to turn my monitor around and unplug/replug every time I reconnect my laptop... every... time... I've stopped using the USB-C ports on the back because of this.

    Also, the volume is ridiculously loud.

    3 of 4 people found this useful

  • 5.0 out of 5 stars

    My Take On The 5K

    The screen does not live up to Apple Build Quality; the volume glitch alone destroys this. In terms of a 5K 27" screen the price and quality is 5 stars for me though. I am rating this off the screen quality and USB C power only. No it does not live up to Apple's build/test, but value wise for a 5k 27 i don't see anything better on the market. When a company is worth billions I do find it hard to believe they can't find the resources to keep Displays, Routers, and other various things built by Apple. I know people like me, who were PC guys for years, got drawn into Apple by those very displays and routers and misc... I don't plan on leaving but I have given the Surface Book a few looks... :) ... overall this screen is awesome and I use my MBRTB2016 in clamshell mode 99% time and work is a joy! It would be very hard to go back to just using the Mac's screen for full time work now.

    10 of 17 people found this useful

  • 1.0 out of 5 stars

    causes kernel panic with MACBOOK PRO 2016 with touchbar

    Almost every time I disconnect the monitor from my MacBookpro it causes the computer to have a kernel panic after which I have to restart my laptop. Very sad, as this is the monitor that APPLE recommended with this laptop for 5K

    37 of 41 people found this useful

  • 1.0 out of 5 stars

    Not what you would expect for almost $1k

    Took a chance on this device - the picture quality is good, however persistent issues related to the mouse pointer and "jittering" screen over a month with this product is unfortunate. Not impressed anymore.

    24 of 27 people found this useful

  • 1.0 out of 5 stars

    Nice screen ... unstable with new MacBook Pro's 2016

    Beautiful screen, awesome when it works. Love the simplicity of the design -- single cable, no buttons.

    That being said it has VERY SERIOUS compatibility issues with the new MacBook Pro's Touchbar 2016.

    Was causing my MacBook to crash on a daily basis, ESPECIALLY when disconnecting from the monitor when the laptop is in clamshell mode.

    Also, this 5K display seems to not have had it's sound properly calibrated against the new MacBooks. There's only really 2 settings for sound -- Loud, and OFF. Meaning you have to fiddle with Application specific sound settings every time you switch to the monitor for sound.

    Returned by 5K display after a frustrating couple of weeks of trouble shooting, trying out / replacing my new MacBook Pro, and reinstalling OSX.

    Would recommend if the above issues were addressed in subsequent releases (software updates??) , in the interim I would strongly recommend everyone to steer clear unless they don't mind the stability issues.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Great panel but lots of problems

    The panel is very very nice it makes the laptop screen seem not so good. Everything else about the display is SUPER terrible.

    Few examples of daily issues:

    - Crashes the laptop a lot - I mean a lot!! I am more suprised if the laptop doesnt crash rather than when it does :(
    - I have 2 of these displays and the vertical height adjustment is not the same so 1 display is slightly higher than the other (go figure!?)
    - All screens, including laptop screen go blank and cant do anything, so have to force power down the laptop

    Few pain points:

    - Both screens have to plug to the laptop directly and can not daisy chain off each other
    - Brightness across both displays and laptop are independent which is very annoying

    11 of 13 people found this useful

  • 2.0 out of 5 stars

    Web cam is no good.

    For a $1000 display I would expect everything to be perfect. But the web cam on this monitor is really bad. It hunts for the settings all the time, the image gets bright and dark on and off every one and a half seconds or so. The color quality is bad. The image quality is pathetic. Something I would expect from a first generation web cam back in the nineties. Not happy with this monitor at all.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    NOT color calibrated out of the box... SAD.

    This monitor is not up to standards. You might as well included a color calibration tool with this display because you will need it. I instantly noticed my GRAYS has a tint to them, especially very light grays/near white. Tweaking the white balance with apple's built in software calibration helped a little but still not enough.

    My iMac5K is perfect out of the box. I'm not going to spend more money to buy a new color calibration tool. Apple Cinema displays were perfect also right out of the box. So this is disappointing.

    Going back to my iMac for desktop usage and an older Macbook Pro if need be when traveling.

    19 of 21 people found this useful

  • 1.0 out of 5 stars

    MAC Pro (Late 2013) down for the count

    If only I could give this ill begotten piece of glass negative stars! Purchased to replace my 15 year old Apple Cinema Display, it has crashed my MAC Pro enough times via Kernal Panic that I had to rebuild the SSD.

    I don't believe Steve would have stood for this kind of customer abuse. If you recommend something, you better have tested it to the Apple standard! Or are trying to tell us something?

    Returning ASAP.

    25 of 26 people found this useful

  • 1.0 out of 5 stars

    Received two units, both are dead on arrival

    Ordered the first display in December, arrived in January and was dead upon arrival. We returned it to Apple and they confirmed that it would not power on. Second replacement unit arrived today, and was dead upon arrival. We are returning this second unit to Apple and asking for our money back.

    Sad to say will now be going elsewhere to purchase a monitor. Apple why can I not buy a 5K display from you that works?

    19 of 20 people found this useful

  • 1.0 out of 5 stars

    Horrible

    These monitor are always freezing up. They are very unstable when it comes to functionality with the new MacBook pro. I am so disappointed in apple at this point. I hope that some hardware fixes come out soon because I have a business to run that depends on this technology.

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    Frequently crashes, poor quality sound and USB support

    Buying this was a huge mistake.

    It frequently crashes my MacBook Pro (even after patching). It only recognizes my Apple wired keyboard through my Apple USB-C dongle about 50% of the time when I plug it in. I constantly have to unplug and plug back in my Apple keyboard. It reeks of poor quality. The sound is terrible. It doesn't support audio-out to compensate for the horrible sound. The monitor stand is cheap and wobbly compared to a Dell or ASUS. It is insanely expensive for such a low-end and unreliable device. This device also fails if too close to a WiFi antenna. It also has no support for devices that aren't made by Apple.

    I bought this for the native thunderbolt 3 and because I thought it would be well supported and less drama as it was designed for my macbook pro. Never in my life have I had to be nervous about something as simple as plugging in a monitor. I feel screwed over by Apple and LG and they are not supporting this monitor nor offering refunds. This should have never been sold and I hope they take responsibility for their actions and offer refunds for these defective-by-design monitors.

    21 of 23 people found this useful

  • 1.0 out of 5 stars

    Don't buy; hope they refund

    I bought a MacBook Pro 13" with touchbar, maxed out on all specs, and the LG UltraFine 5K. I have had continuous problems with this setup:

    - There is constant flicker / stutter of rendering on the screen, easily visible in the movement of the mouse pointer
    - Multiple screen draw errors, including images that stick in place and little squares of white that appear close to the pointer
    - When connected to the MacBook, the USB-C hard-drive that I have connected to the monitor is not reliably recognized and mounted
    - When using the built in camera and microphone for video conferencing with either FaceTime or Skype, there is echo and feedback in the audio signal

    Some other problems (including frequent kernel panics on the MacBook) have become less frequent; I have no explanation for why this has improved.

    Most worryingly, there is no wifi router close by, so these problems cannot be attributed to the already documented flaw of this expensive piece of hardware.

    So incredibly disappointed to have waited years for an update to the MacBook, and then to have purchased this very expensive system, and to have it not work in anything close to an acceptable fashion.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Great image quality but overall just about OK and not to Apple's standard

    Amazing colours and resolution issues which transpire lesser standards by LG.

    I personally quite like the design and the ergonomics of the display. One could argue the mount would have been even better if it allowed the screen to rotate to portait mode.

    The high-dpi image on the screen looks fantastic thanks to the wide gamut. The image persistance is also noticeably improved over the built-in retina display on the macbook pro 15" 2016.
    The criticism I would have in terms of image quality would be the lack of uniformity when you look at a completely back image. The backlighting doesn't leak if a uniform manner (lighter patches).

    Now where things get annoying/disappointing:

    - The webcam has a better resolution compared to the built-in iSight camera on the macbook pro 2016. That great, however the webcam's doesn't seem to have any white balance correction. During the the day, the image looks better than the iSight's but in low light or artificial light conditions the colours look horrible and/or noisier compared to using the built-in isight.
    - The microphone isn't performing as well that the macbook pro's built-in one: I never use it.
    - The speakers: you can only set the volume to "1" anything after that and the sound is heavily distorted. I don't use them.
    - The screen sometime blacks out for a fraction of a second (quickly turns black then comes back). This only happened sporadically but still, it's not very reassuring.
    - The power supply of the display doesn't filter mains interferences enough: if I have headphones connected to my macbook and use the display I can hear every time my fridge turns on... This doesn't happen when I only use the macbook pro and its white power adapter. This might by linked to the wifi interference issues some people are reporting? My wifi router is in a different room so no issues to report on that front.
    - Adjusting the brightness from an the keyboard feels broken: If you use the keyboard to adjust the brightness there is an noticeable and annoying delay between the screen adjusting the brightness and the visual feedback mac os gives you. This doesn't feel right and doesn't happen if you use an Apple Thunderbolt Display.
    - Most of the time if I plug my iPhone to charge from one of the USB-C ports at the back of the display via the Apple to USB adapter, nothing happens until I disconnect the USC-C plug and put it back in the monitor.

    Would I purchase this monitor again? No.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Good Picture - Not Working Properly - Bad Sound

    Do NOT buy this monitor.

    Right now it has severe issues with its frequency shielding - which means a close by WiFi router can cripple its functionality/picture.

    Furthermore, the device doesn't work properly with the current MacBook line up:
    - Often the monitor doesn't wake up properly after the MacBook wakes up, which can only be resolved with rebooting the MacBook
    - The MacBook often crashes after waking up when it is attached to the monitor (I experienced that with other monitors as well when using HDMI adapters, so this is clearly an issue with MacOS).
    - The sound is bad, I mean REALLY bad. It sounds like a $10 sound system from a chinese manufacturer - absolute disgrace to such an expensive monitor
    - Settings like brightness etc. are STILL crippled with the current MacOS version.

    I'm super disappointed that Apple is endorsing such a bad product and is actively and prominently promoting it. Apple was clearly not involved in any kind of quality control - if you are promoting this device I would expect that there was at least a bare minimum of testing with the products it will eventually get hooked up. The monitor has been delayed in shipping, now it has severe hardware and software issues. This is not a $200 LCD it is a $1000 ($1400 without the current discounts).

    These kind of moves by Apple are making me super mad as customer and for the first time in a decade I looked at other options like Dell and others. If the competitors wouldn't be even worse than Apple I would be long gone as a customer!!!

    DO NOT BUY THIS!


    P.S.: The picture is great and I really wish this device would work well!

    17 of 18 people found this useful

  • 1.0 out of 5 stars

    Buggy, not market ready

    This display works poorly with my late 2016 13” MBP. When I connect my laptop, the volume is either too soft at 1 bar or too loud at 2 bars. When I disconnect my laptop, it often crashes. LG’s support group is way below the Apple standard. They’ve never heard of the problem and have no further suggestions than reversing the cable and restarting the computer.

    I know I'm just repeating the content of numerous other reviews, but it is frustrating that the only problem with an announced fix (router interference) is the only problem I haven't had.

    I really regret Apple’s exit from the display business. I was willing to pay more for a better built, truly Apple compatible display.

    33 of 35 people found this useful

  • 1.0 out of 5 stars

    Crashes MBP Touch Bar all the time

    I bought this monitor because Apple recommended it with my new MacBook Pro 2016 with touch bar. My MBP works flawlessly, but as soon as I plug it into the monitor, it will crash randomly. When my MBP goes to sleep, it crashes consistently, losing your work. The monitor screen keeps switching on and off every minute, and again crashes every 2nd or 3rd time.

    Terrible quality. I am a fan of Apple products, but this monitor is really poor quality. Very disappointing.

    27 of 29 people found this useful

  • 1.0 out of 5 stars

    New LG screen NOT in line with Apple products

    My company has just purchased a new MAC book pro and along with it a new LG monitor. I just wanted to say that I am very disappointed that this LG monitor just looks like any other junk monitor from asia. We have 8 MAC computers in our company and all are MAC air or MACbook Pros, all have the big MAC plug in screens and all look good in the office. These new LG monitors look horrible, there is no other word for it, they are poorly ascetically designed junk and I feel strongly that Apple has made a big mistake here in not doing Apple designed and branded screens any more. From a branding point of view this is a very very bad idea. We have to now put up with this red headed step child of screen in our office and while it might functional work it is a wart in our otherwise cool office environment.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Tons of bugs with this monitor

    Apple really needs to step up to fix the bugs.

    For example, sometimes it wont wake from sleep.
    Almost always a giant cursor left on the screen and you have to disconnect to get rid of it.

    30 of 32 people found this useful

  • 1.0 out of 5 stars

    Pure Garbage

    I bought one of these to replace a Thunderbolt display. I thought with Apple's endorsement it would be an excellent replacement. The display causes a new MBP 13" to crash every day. The ports disconnect constantly causing attached devices to stop working. It's hard to believe Apple even sold this junk in their stores. I now have to send the display into LG for service hoping that resolves the issue.

    31 of 33 people found this useful