• 3.0 out of 5 stars

    Quirky wake up, sound too loud

    • Written by Kevin M from MORRO BAY

    First off, the display quality itself is fantastic. That's the good news. On the downside as others have mentioned, it is a bit quirky when waking up. Probably one out of five times I have to reboot the computer or at least lift the lid of the MacBook Pro instead of simply touching the touchpad. Also some issues with the camera not being recognized from time to time. Never had these issues with the Thunderbolt monitor the LG replaced.

    But the most frustrating problem is with sound. It's way too loud, even with just one bar, so I can't stream background music through it without annoying people in the office next door - again, like I used to with the Thunderbolt. I've had to resort to using wireless headphones, which have other disadvantages in terms of using the phone, visitors, etc. I've tried adjusting the sound directly in settings, but no luck.

    7 of 10 people found this useful

  • 1.0 out of 5 stars

    Stay away bad display many problems

    • Written by Jenny D

    I bought this display about a month ago and have nothing but problems. I even had LG give me the latest firmware and same issues, those being

    screen goes black at random
    kernel panics
    green line shows up at random vertically

    Overall bad design and poor display. Returned it and bought an older Thunderbolt Display and am very happy with it.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    I've had since January, terrible experience.

    • Written by Zachary T from everett

    First the pros:
    - Best in class picture quality, when it comes to clarity, sharpness and color
    - There is nothing else on the market that will provide the full 87w of TB3 charging for 15" MBPs like this does
    - The speaker can get LOUD

    - I had very bad artifacting and glitches when connected to my 2016" MBP with Touch Bar, which would also make CPU usage spike on the MBP past 400%. This issue was fixed by LG.
    - Image retention: Takes just 20 seconds of leaving a window in one position for it to produce a ghosting effect when moved. The image retention is so bad, this monitor is terrible for any video, photo, or design work.
    - Thunderbolt 3/USB-C may be the future, but having only USB-C input on this monitor makes it useless for anything but a 2016+ MBP or a MacBook. If you're trying to connect your PC rig or something else to this, the only way is to add a PCI-E TB3 expansion card, which is very pricey and only supported on very select few motherboards.

    Overall this monitor is not worth the headache, especially if you rely on it for any professional work.

    8 of 8 people found this useful

  • 5.0 out of 5 stars

    Beautiful Monitor

    • Written by Rogeh J from Sydney

    I bought this after the recall due to the router issue. I haven't had a single issue with it. So reliable and the quality is just unbelievable. The 1 cable fits all is something that I could never go back from. It justifies so much of the price for the convenience. The webcam is great and the speakers are pretty much louder than anything else I've heard in market.

    4 of 7 people found this useful

  • 2.0 out of 5 stars

    Beautiful disappointment

    • Written by Arthur V from Rotterdam

    The screen is beautiful don't get me wrong. Once calibrated it is stunning and near 100% accurate. However my first display started to show ghosting once being connected for over 4 hours. After calling Apple they immediately replaced the display and my new display got in before they received my broken one. So good job on customer service. New display has been running for 2 months or so, and still no issues with screen performance.

    Apart from the gorgeous display the execution of the monitor is terrible. I reconnect my 2016 MBP on average 15 times a day. And 10 out of 15 times it does not recognise my peripherals on the back. The reason I bought this display was for it to function as a hub so I would only have to connect one thunderbolt cable to my computer for power, monitor, and peripherals (usb-c hub with ethernet, iPhone dock, and keyboard). Now I have to disconnect the peripherals and reconnect them to the back of the monitor almost every time I plug in the monitor. This issue has been widely voiced here in the reviews and on the support forum, but neither Apple nor LG is acknowledging the issue.

    If you intend to use this monitor as a one cable solution like me be ready for a disappointment.

    8 of 9 people found this useful

  • 5.0 out of 5 stars

    Well Pleased

    • Written by Ross T from Davis

    The LG 5K display works perfectly. I am running it with a 13 inch 2017 MacBook Pro base model with 16GB memory. I am well pleased with the set up. And, I like the 5K LG's industrial flat black look.

    2 of 5 people found this useful

  • 5.0 out of 5 stars

    They fixed the issues! Well I think they did. They probably did.

    • Written by James K from Galloway

    Really hesitant to pull the trigger on this one. I got the new 2017 MBP 15in , and this is the only monitor on the market that has thunderbolt 3. All the usb-c monitors available don't offer enough power to charge and transmit 5k video at the same time and/or optimally. So I watched a youtube video and "Appleinsider" (his youtube screen name) said that the latest OS update fixed all the issues, and now everything is running fine. So far he is correct. 72 hrs in and no issues. one cable charging and transmitting video is spectacular. Something not many people mention too , the functionality of adjusting the height, really makes a cool setup. Bc you can have laptop / monitor in-front of you , and the lid of the MacBook doesn't overlap the screen of the monitor. Also the monitor doesn't look as bad as it does online. Not an Apple display, but definitely a solid one. Give it a try, don't let the bad reviews defer you. More then likely 75 percent of the people are trolls. Cheers!

    9 of 14 people found this useful

  • 1.0 out of 5 stars

    Not great

    • Written by Nick F from Brisbane

    The screens look great, but every now and again they start flickering for no particular reason, and stay that way for some time. I rang the Apple business line that the Apple Store in Brisbane invited me to use. They helpfully told me I had to call LG. I'm running two monitors and the second one resets two minimum brightness when you reboot. Every now and again you forget that is what happened and think that the second monitor has just given up the ghost. I rang Applecare, but they had no idea.

    These monitors are way too expensive to have these kinds of problems. Steer clear.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    DON'T BUY!

    • Written by Majid A from Khobar

    Im facing many issues with my LG UltraFine 5k the issue is Pixel flickering on the entire right half of the display (It's like random pixels are flashing red, green, blue and white. Mostly noticeable on black backgrounds.) and it is continuous and it is been happing over a month now. I tried to replace the thunderbolt 3 cable with a new one i bought from belkin but no change. Plus i have the bad shielding issue so it didn't work because of the proximity of my router. So this what you got when you spend over a thousand dollars on this product.

    11 of 13 people found this useful

  • 1.0 out of 5 stars

    Don't Buy

    • Written by Michael S from Chapel Hill

    I bought this monitor to pair with my 15" 2016 MacBook Pro. After 3 months of problems I returned both the MBP and the monitor.

    - 80% of the time I plugged or unplugged the MBP from this monitor it would crash.
    - I had an early model with the shielding issue.
    - I would have to unplug and replug anything connected to the USB C ports on the back for the MBP to recognize them.
    - The audio and video connections are much less dependable than on the old Cinema Displays.
    - While the actual screen is nice, the build quality and stability of the housing and stand is nowhere near as good as the old Cinema Displays.

    I was not happy with this monitor when I got it for discount $1000 price. It's criminal to charge $1300 for it. I wouldn't recommend it to anyone.

    It's very sad that Apple is selling this as a Cinema Display replacement.

    11 of 17 people found this useful

  • 4.0 out of 5 stars

    Deserves more respect

    • Written by Scott F from Atlanta

    I bought this in late March 2017. I was very much predisposed against buying it for aesthetic reasons, but bought it given there were no other 5K MacBook Pro display choices. I heard about the forthcoming Apple displays in time to return it, but did not--who knows when they will ship and what the specs and pricing will be?

    I've ended up really liking this monitor. No, it's not as sexy as a Thunderbolt Display, but it's classier than a typical PC monitor, and three of the four bezels are actually noticeably smaller than the ones on a Thunderbolt Display or iMac, which adds a sort of elegance to it .

    The picture quality is incredible and it works as advertised.

    So, I've been pleasantly surprised with this display and recommend it, even keeping in mind there's an Apple-branded display coming at some point in the future.

    6 of 9 people found this useful

  • 2.0 out of 5 stars

    Great screen, everything else is junk

    • Written by Terry T from Carlsbad

    This is what happens when Apple turns monitors over to 3rd parties.
    I'm going through the convoluted LG process now to get this replaced because when I use two MacBook Pro's the screen flickers. I guess it never occurred to LG to test it by wifi routers or two laptops. Only one of the laptops is attached.
    This is capable of being updated by firmware but here haven't been any to fix the issues.
    It's ugly as sin which I don't care about as much as same people but yeah. It's ugly.
    This product manages to make both Apple and LG look bad.

    8 of 11 people found this useful

  • 5.0 out of 5 stars

    Awesome monitor! but only with new MBP

    • Written by Yuan M from Dearborn

    I bought both 4K and 5K LG monitors last months and both of them works greatly with my new MBP 2016 15 inch with touch bar. For the users who can have their monitors work well, please first verify that if you meet the following conditions:

    1. It's highly recommended that you have a new MBP 2016.
    2. The new MBP can only support 2 5K monitors or 4 4K monitors. If someone want to use 1 5K and 1 4K at the same time, just like me, then they should plugin two monitors in two USB type C ports in different sides.

    For me, both monitors works in great conditions and I would like to buy more when the new iMac come out! Thanks.

    4 of 7 people found this useful

  • 2.0 out of 5 stars

    Same problems

    • Written by Ricci M from Lake Tapps

    Ordered two of these from the first batch to be delivered unfortunately. In my home office the shielding was a problem not because of a router but sound recording equipment. I have a properly setup signal chain with high quality DA and TRS cables. Still the interference was massive. Spoke with LG early on and they "knew nothing" about any shielding issues. Shortly thereafter the router problem was publicized. I ended up taking the monitors to my work office and they have been ok. I have had problems with device recognition when connected and one screen or the other not coming on until a reboot is performed. If these monitors were $250 it wouldn't be as chafing but given their cost the number of problems is ridiculous.

    3 of 5 people found this useful

  • 2.0 out of 5 stars

    When it works its great

    • Written by Pavandeep A

    The LG 5K is probably one of the best panels out there. The only one I can think of that is nicer is the Dell 8K, but nothing really supports that unless you're willing to spend £7k on a custom computer

    Anyway, the panel looks great, speakers are decent, won't replace standalone speakers but better than most in built speakers I've heard on computer monitors. The webcam is also nice, 1080p, an upgrade to the 720p webcam Apple still use in the 2016 MacBook. I have also used this with a 2014 15inch MacBook and it looks ok, not great, but decent. The stand is great, smooth adjustment and solid base.

    However with my unit it has stopped working. I sent it to LG and they sent it back to me saying they could not source the part to repair it. I asked for a replacement unit as its only 5 months old, and they, LG who manufacture the display and print their name on it, say they cannot get one. I told them I can wait a couple of weeks for them to get one, and they said they cannot get one regardless of how long I wait. That to me sound crazy. So I am stuck with this monitor that doesn't work while I wait for LG to come to a resolution with me about what they can do.

    I normally love LG, their TVs are currently the best on the market, so I expected better from them. Reading reviews it seems I'm not the only one with issues. Now having said all that mine was manufactured December 2016 and those manufactured after February 2017 have been slightly redesigned to fix many issues.

    So overall would I recommend? Yes. I know it sounds weird from a 2 star review, but if you get one post March 2017 they are ok. If LG do replace my monitor with a working one I will push this to a 4 star review, but until then, it will stay 2 star

    19 of 21 people found this useful

  • 1.0 out of 5 stars

    Don't purchase the LG UltraFine 5K Display

    • Written by Ed B from Albuquerque

    Looking for a 5K Display to pair with my 2016 15-inch MacBook Pro, I relied on Apple's endorsement thinking that they knew what they were offering after the discontinuation of their branded products. If you don't want to wade through the sea of other displays out there, maybe the news of new Apple displays in the future is worth waiting for?

    I purchased mine after Apple started shipping out units after the shielding issue was supposedly resolved. I received one that predated the fix. I sent it back to LG for the retrofit and still suffer from the same wi-fi, flickering, connection issues, etc. Of course LG wants it returned again. Really? I'd prefer an exchange, please.

    Everyone seems please with the picture quality. I suppose the 5K resolution is nice, but I'm not enjoying the purple-hued corners.

    Also, the Thunderbolt/USB hub is shoddy. Erratic and underpowered at best. And, it really loves to wobble.

    I feel like this display could go at any minute and I'll be out the $1000 I payed for it, because, to date, LG's service has been terrible.

  • 1.0 out of 5 stars

    See No Evil, Hear No Evil, Speak No Evil

    • Written by Dustin R from Reno

    This monitor regularly crashes my new Late 2016 MacBook Pro (with touch bar). You routinely have to restart the computer after disconnecting and reconnecting the Thunderbolt cable.

    Other annoyances come from the sound, which is ear bleeding horrific. The lowest setting is incredibly loud and sounds like too much treble. The speakers crack at full volume.

    The webcam goes undetected a lot of times. A restart with the thunderbolt cable plugged in usually fixes the issue.

    I am not the only one that has these issues. A quick search will show you others have the issues and Apple and LG has done nothing to fix it. Stay far far far away from this monitor. Apple should be ashamed they partnered with LG to create this monitor. Massive failure.

    25 of 26 people found this useful

  • 1.0 out of 5 stars

    The worst product Apple ever made

    • Written by Dmitry K from Kent

    1. It doesn't work, for example, with Mac mini 2012. Even with official adapter.
    2. It requires expensive WHITE adapter to connect it to the latest model of Mac Pro. It doesn't come with either Mac Pro or the display.
    3. It doesn't control brightness automatically. Of course, it doesn't control color temperature as well. Apple failed to implement its own technologies. What's a shame!
    4. Sometimes it stops to control brightness until you reconnect it.
    5. I expect much more issues after 14 days while I still can return it. But the main problem is that there is nothing to buy instead.

    18 of 27 people found this useful

  • 5.0 out of 5 stars

    Stunning screen that works seemlessly

    • Written by Simon P from Higgins

    The image quality is seriously impressive. I run it as the primary display off my late 2016 MBPro 15 inch and it works seamlessly.

    I run all my peripherals into the back of the monitor and the one thunderbolt connection runs everything including charging and a wired network connection.

    No issues at all setting it up.

    6 of 9 people found this useful

  • 1.0 out of 5 stars

    Don't Buy - And Good Luck Getting Support from LG or Apple

    • Written by Jake C from Rowland Heights

    Ordered this in January to go with my 2016 MacBook Pro 15" w/ TouchBar (highest end configuration besides SSD). Figured a bunch of high end products should work together well with no issues (a reasonable assumption after spending over $4,000). I was wrong. As documented many other places, when connected together the monitor causes a sleep/wake error that results in my computer crashing and restarting. At times, I connect the monitor and it doesn't even come on or display anything. At times, I get flickering. Plus, since I ordered early I got one that had the issues with bad shielding so it didn't work because of the proximity of my router. After dealing with LG (since it was outside the 14 day Apple window), they "repaired" it and sent me back the unit (after being without one for nearly two weeks). Now that I've got it back, SAME PROBLEMS! I want a refund, but Apple Store associate and customer service phone contact refer me to LG. LG continues to give me the circular argument of "send it in for repair", which didn't work last time but may be my only option to try that again and again since they won't refund or exchange since it was bought from Apple, not LG. Bad product, that's made even worse by a partnership that makes the customer service situation even more awful for what's a $1,000+ monitor.

    22 of 24 people found this useful