• 1.0 out of 5 stars

    As bad as it gets :-(

    I tried this 5k LG display out, the picture quality looked good, but I went through two dud's to get one that finally worked, but the sound quality is just awful. I had to return it and ended up buying a used Thunderbolt instead.

    10 of 11 people found this useful

  • 5.0 out of 5 stars

    It only took 5 minutes to get over the aesthetics of the monitor itself

    I have a brand new MacBook Pro and this monitor. It's the best set up. The display is truly the best quality I have ever seen. I love working on this display. The screen finish has an anti-glare coating that really helps in my agency as there are lots of lights around.

    3 of 10 people found this useful

  • 5.0 out of 5 stars

    Haters gonna hate

    I have used this display for 2.5 months and I have had no problems. I absolutely love it and have changed my entire setup because of it. I used to use the laptop as my primary screen. Now I use this LG as my primary screen. Do yourself a favor and go check out the monitor for yourself because it is better than people make it out to be.

    4 of 12 people found this useful

  • 1.0 out of 5 stars

    Display Great, every thing else, not so.

    Display is beautiful!
    However the USB C capability is meant to work like a HUB so I only have to connect one cble to my 15inch MBP when I come home. However nothing gets recognised by the MBP when run through the monitor! All works perfectly when you plug it in directly to the MBP.
    Worse, apple can't help as it is a third party product, LG Australia were useless and fobbed me off to the USA LG who could do nothing but tell me to return it to where I purchased it. Now trying to arrange with Apple to have a replacement pre-positioned so I don't have to go without a monitor for 4 to 5 weeks whilst I wait for the new one. Apple support from Travis has been excellent, just hope he, and I, aren't let down by some further policy etc...

    Great display, doesnt really do any thing else it says it will at this stage. Very expensive for broken promises.

  • 5.0 out of 5 stars


    I will make this short and sweet. I have used many high performing monitors in my day and especially as of recent as I was deciding on what I should use for my primary monitor. I just purchased the UltraFine 5K today and calibrated it with DisplayCAL. The results? 100% sRGB (I've never seen 100% before). 87.5% Adobe RGB. 99.8% DCI P3. This monitor is INCREDIBLE. Ignore the bad reviews. I'm in love at how accurate and uniform this display is. THANK YOU APPLE AND LG!

    4 of 10 people found this useful

  • 2.0 out of 5 stars

    Want to love it, but continue to be really disappointing

    As previously having a MBP and Thunderbolt Display, I naturally "upgraded" to the 5k when I bought the new touchbar MBP.

    Things I love:
    - Resolution
    - Adjustable base

    Things I hate:
    - No edge-to-edge screen like the old Thunderbolt
    - The plastic bezel around the screen feels very cheap like if you grab it at the wrong angle it will break.
    - Sound quality is pure garbage (it's a significant downgrade from the old Thunderbolt displays - how do you move backwards here?)
    - Using full keyboard (with numeric pad) requires use of a dongle
    - Moving back-and-forth between laptop use and monitor use (like normal office setting needs on a daily basis) results in the keyboard being unresponsive frequently...this requires pulling out the plug in the back and plugging back in.

    Bottom line: the 5k resolution is lovely but this monitor has proven more painful to me than anything.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Nothing but problems...

    Just after one month, this display is completely unresponsive... Really!

    Moreover, when it did work, the display would never want to reconnect after being unplugged from my Mac. I had to restart the computer and reset NVRAM just to get to work again. I spoke to Apple Support three times and they confirmed that there was absolutely nothing wrong with my computer.

    Now I have to sit here for 7-10 business days for LG to send me a box to ship it back to them... Ridiculous.

    I can't believe I paid $1,000 for this pile of garbage.

    Get it together LG!

    17 of 18 people found this useful

  • 4.0 out of 5 stars

    Great Picture with a Few Flaws.

    I love this display, however, mine does have the issue with the flickering ( old model ). Windows Bootcamp doesn't seem to always work with the display as it will be extremely blurry. No buttons which is a let down. An adapter that gives you HDMI (Multi Port) will not turn the monitor on. Will ONLY work with Mac as of now which is a bummer. You also can't use an eGPU as there are no USB-C GPU cards on the market. Could be better but it works for me.

    2 of 5 people found this useful

  • 5.0 out of 5 stars


    I'd been wanting two of these monitors for some time, but the reviews had put me off. I have a new 15" MBP with touch bar, and I use disk encryption, so based on the previous reviews I'd read this was a recipe for disaster with regards to running these monitors.

    Prior to getting my new MBP, I had a 2013 MBP and when at home used it with a single 24" monitor via HDMI cable. This was great until I upgraded to El Capitan and from this point I had nothing but trouble running any external monitor or projector - and things were even worse when using with Parallels. To my dismay, these issues continued with the new 2016 MBP with touch bar.

    After reading about the issues people had been having with these monitors, I decided to wait given the price of one let alone two. Once LG formally announced they had issues and that new models built from Feb would have extra shielding, I decided I would bite the bullet and buy two once the new stock arrived. After having to wait for around 8 weeks, they arrived last week.

    As many people have said, the quality of the picture on the monitor is outstanding. I haven't had any issues with them when the laptop goes to sleep - everything wakes up again and returns to the state is was in before it went to sleep. I read somewhere that someone who had disk encryption switched on had issues until they switched this off - I still have this on and it's not caused me any issues. Some people reported Thunderbolt cable issues, I've not had any.

    I haven't tried using USB devices directly plugged into the monitor yet so can't report on whether these items wake properly after sleep as some people reported, however I think this is more likely an OSX issue as I have USB devices that don't wake from sleep properly when connected directly to the MBP via a USB adapter.

    It did take me a while to get the correct Graphics setting in Parallels due to the mode I'd been having to run it in with my previous monitor, but after changing this to the "Best for Retina Display" option, the setup is now perfect.

    If you're considering buying these then based on my experience you won't be disappointed.

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    Disconnecting like most of the time, will not wake from sleep

    Have had to exchange this monitor twice now, still having issues hopefully next batch will be good

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Life is NOT GOOD :'(

    I received mine in January and was one of the units that did not have the shielding installed. I was not happy that I have to wait three weeks for it to be shipped back to LG, retrofitted with shielding, and then shipped back to me. It is my opinion this should have been handled differently both by Apple and LG. This problem should have been noticed long ago by both Apple and LG and it is for this reason I am only giving this product one star.

    I do tip my hat to Apple for at least pulling them off the shelf once they finally found out that customers were having issues. I have been assured that the units now sold have either been manufactured with the shielding or retrofitted with it.

    If it were not for this MAJOR PROBLEM I would have been giving this product a 5 star review. So, since the problem has been fixed, go ahead and order with confidence until another problem is discovered by the public that the engineers at the testing lab overlooked.

    10 of 15 people found this useful

  • 1.0 out of 5 stars

    Return to nearest trash bin! Yikes!

    The LG 5K monitor has been nuts for me. I have returned it twice and now I am on my third.

    So far I have experienced the following:

    A.) Cable issue, if its near the router the display goes haywire.
    B.) Turns on all by itself
    C.) Turns off all by itself
    D.) The speaker quality is so bad, my old speakers that I got 10 years ago sound better than this.
    E.) Green Squiggly line that appears ever so often in center of display. LG says that this is normal and part of a break in period.
    F. Ugly design. Thunderbolt Display looked and felt so much better. Will be going back to my Thunderbolt.

    This is a no-go and epic fail. Hope Apple realizes what a disaster this display is and makes their own.

    11 of 13 people found this useful

  • 1.0 out of 5 stars

    Worst monitor ever plagued with PROBLEMS!

    Ouch. I have been an avid Apple user and enthusiast for years, but after dealing with this monitor - WOW, belongs in the trash. I purchased the "newly revised" model with a better cable, and had same issues as before.

    For reference, I am using this on a brand new Macbook Pro with touch bar.

    Randomly turns off and on, speakers don't work, and the quality is terrible. My old Thunderbolt Display was better quality than this so called 5K display. The hues are off and too much color bleed and green. IF you can even get this thing to even work. It's a 50/50 shot whether it turns on or not, depends on its mood.

    15 of 17 people found this useful

  • 1.0 out of 5 stars

    Terrible product and a terrible experience

    I purchased the device wanting a simple process to turn my new MacBook Pro 2015 13" into a business workstation, I was concerned about its bad press but had thought that the issue had been addressed. Newly purchased monitors were meant to receive shielding that prevent the issue. When I unboxed my new, expensive monitor, I was surprised to find out that my expensive new monitor was unusable.

    I can get maybe 10 seconds of use out of the monitor before the screen goes through a disconnect/reconnect cycle that ends sooner or later with my MacBook overheating and freezing. However, for the few seconds that the monitor is functioning correctly, the image is amazing. This is the antithesis of the "apple experience".

    When I called apple to get assistance, they told me that since the issue was related to the monitor, I had to contact LG. I dod so, and was informed by LG that Apple had sold me a monitor not meant for this region and that LG Australia couldn't support me. The LG support agent then hung up on me. Impolite and rude customer service makes a disappointing experience even worse.

    Apple have said that they're going to try and assist with the issue, so I'm going give them a few days to see what happens. If this isn't resolved quickly, I'll be sending this monitor straight back.

    Very disillusioned with the apple brand. Premium pricing demands a premium experience

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Just Amazing

    I was very surprised to see all of these issues with these monitors. I ordered my two monitors the day they became available and they were shipped 3 weeks later. They are connected to my MBP 16 TB (fully loaded). They have provided the most incredible computing experience I've ever had, and have performed flawlessly from the moment they were unboxed.

    I don't remember a firmware update specifically for these monitors, so it is difficult to imagine the issues, other than being to close to a router. I'm wondering if mine are working better because I have the full configuration of the MBP???

    Anyway, I hope they get these issues solved for the masses because once you've used one of these displays it is very difficult to sit in front of any other display.

    8 of 16 people found this useful

  • 2.0 out of 5 stars

    Uneven Hues of green and pink

    I purchased the revised version (one with better wire shielding) of the LG UltraFine 5K Display and it's going right back to Apple. It's hard to care about a "P3" color gamut when the screen has uneven hues of pink and green that offset the image colors. The late 2016 Macbook Pro exhibits a similar issue. I exchanged my 15" Macbook Pro several times before getting a decent/uniform display. Don't get me wrong, colors pop on the UltraFine 5k, but boy are the uneven hues distracting when reading articles, preparing documents and working on spread sheets. I was going to exchange it, but Apple has none in stock at the local Apple store and the online store has limited quantities and I can't order another one.

    I decided to save myself almost $500 and go with the 4k version as it's a little more subtle on the various hues of green and pink on white backgrounds. A couple other things worth noting are the 21" 4k UltraFine doesn't have a fan (I noticed a humming sound on mine, the fan is behind the rear mounting plate for the stand) it's significantly lighter (easier to handle) and doesn't wobble as badly on a desk... just thought I'd mention this to those such things may be a concern. You will be giving up a built in camera and microphone though. Both the 4k and 5k have built in ambient light sensors. The borders look more uniform and nice on the 4k as well IMO. The 5k has a big forehead to accommodate the webcam. You will also take a step down in port speed, but I only use them for low bandwidth peripherals anyhow.

    My standard LG 4k 27" (27UD68 - IPS LED 4K UHD FreeSync Monitor) I use with my Windows 10 gaming system is better than the Apple Compatible versions (...and that only cost me $375; retail is $499)... what a disappointment Apple. At least that one has a matte finish opposed to the glossy finish of the Apple version LG monitor. Whites look much more natural too.

    Worst case scenario, I may return the Apple version 4k and just get the same model 27" 4k LG, but won't have the built in USB-c single cable option, ability to adjust screen/speakers from the OS unfortunately.

    I noticed the 4k and 5k have a dramatic jump in speaker volume going from one to two bars when adjusting the volume from the keyboard. Display brightness adjustment slightly lags. Hopefully there will be a fix for this.

    11 of 13 people found this useful

  • 5.0 out of 5 stars

    Glad that the 5K monitor is available now

    There are many negative reviews on the display. I have not run into any major problem. Everything works for the way I needed. I need a 5K monitor to give me crispy text fonts and a port replicator. I hooked up a MBP 2016 and a external HDD as Time Machine, plus a USB-C/Ethernet connector. The LG 5K gave me all these and it is plug and play. I enjoyed working with the display a few hours each day. Next to it is a Dell P2715Q, a 4K monitor, connected to a PC with Nvidia 980 GPU card. The 5K is brighter, and responded faster.

    THE MBP 2016 is powered by the LG 5K monitor so I can save the power supply for traveling use only. Though I still need to buy another power supply for home use.

    I sold my Thunderbolt Display last year because of its low resolution. Low resolution is one thing that I cannot tolerate. This display is a great improvement over Thunderbolt Display and a better display over P2715Q. More importantly, there is no better 5K choice out there right now. Dell's 5K monitor is over priced.

    My recommendation is buy the display if you need a 5K monitor now. If you get one with issues, you can always return it. If there are too many problems, the cost of supporting it becomes too high. Apple will kill it.

    7 of 10 people found this useful

  • 1.0 out of 5 stars


    The worst product Apple has ever sold me.

    Apple, please make a display the $4000.00 computer I purchased from you. I am willing to pay a premium for a display that matches and works with my system.

    20 of 24 people found this useful

  • 1.0 out of 5 stars

    Not a good monitor! BEWARE!

    This display has been horrendous from the moment I bought it at the Apple store. From power on to power off problems to just downright horrible LG support, I stuck with it through the recall, and still even I got it back it has problems.

    Apple needs to go back to making their own displays and not have a 3rd party do them. Ended up buying a Thunderbolt Display on eBay and my Macbook Pro 2016 loves it! No issues at all!

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    TERRIBLE! Shame on you Apple!

    If I could give this display zero stars, I certainly would! From the moment I bought this display it has nothing but problems problems and yes...MORE problems! :-(

    I am sorry to say Apple, you shouldn't be selling this display for LG given all the issues folks have reported. I bought mine from the recommendation of one of your live chat reps, and boy did I make a mistake. I have only had the display for three days and now the display won't turn on! It was flickering the first two days, and now nothing. LG support is horrendous and you can't even purchase Apple Care for this thing since it's not an Apple product.

    Shame on you, Apple.

    17 of 19 people found this useful