• 1.0 out of 5 stars

    Good Picture - Not Working Properly - Bad Sound

    Do NOT buy this monitor.

    Right now it has severe issues with its frequency shielding - which means a close by WiFi router can cripple its functionality/picture.

    Furthermore, the device doesn't work properly with the current MacBook line up:
    - Often the monitor doesn't wake up properly after the MacBook wakes up, which can only be resolved with rebooting the MacBook
    - The MacBook often crashes after waking up when it is attached to the monitor (I experienced that with other monitors as well when using HDMI adapters, so this is clearly an issue with MacOS).
    - The sound is bad, I mean REALLY bad. It sounds like a $10 sound system from a chinese manufacturer - absolute disgrace to such an expensive monitor
    - Settings like brightness etc. are STILL crippled with the current MacOS version.

    I'm super disappointed that Apple is endorsing such a bad product and is actively and prominently promoting it. Apple was clearly not involved in any kind of quality control - if you are promoting this device I would expect that there was at least a bare minimum of testing with the products it will eventually get hooked up. The monitor has been delayed in shipping, now it has severe hardware and software issues. This is not a $200 LCD it is a $1000 ($1400 without the current discounts).

    These kind of moves by Apple are making me super mad as customer and for the first time in a decade I looked at other options like Dell and others. If the competitors wouldn't be even worse than Apple I would be long gone as a customer!!!


    P.S.: The picture is great and I really wish this device would work well!

    18 of 19 people found this useful

  • 1.0 out of 5 stars

    Buggy, not market ready

    This display works poorly with my late 2016 13” MBP. When I connect my laptop, the volume is either too soft at 1 bar or too loud at 2 bars. When I disconnect my laptop, it often crashes. LG’s support group is way below the Apple standard. They’ve never heard of the problem and have no further suggestions than reversing the cable and restarting the computer.

    I know I'm just repeating the content of numerous other reviews, but it is frustrating that the only problem with an announced fix (router interference) is the only problem I haven't had.

    I really regret Apple’s exit from the display business. I was willing to pay more for a better built, truly Apple compatible display.

    34 of 36 people found this useful

  • 1.0 out of 5 stars

    Crashes MBP Touch Bar all the time

    I bought this monitor because Apple recommended it with my new MacBook Pro 2016 with touch bar. My MBP works flawlessly, but as soon as I plug it into the monitor, it will crash randomly. When my MBP goes to sleep, it crashes consistently, losing your work. The monitor screen keeps switching on and off every minute, and again crashes every 2nd or 3rd time.

    Terrible quality. I am a fan of Apple products, but this monitor is really poor quality. Very disappointing.

    28 of 30 people found this useful

  • 1.0 out of 5 stars

    New LG screen NOT in line with Apple products

    My company has just purchased a new MAC book pro and along with it a new LG monitor. I just wanted to say that I am very disappointed that this LG monitor just looks like any other junk monitor from asia. We have 8 MAC computers in our company and all are MAC air or MACbook Pros, all have the big MAC plug in screens and all look good in the office. These new LG monitors look horrible, there is no other word for it, they are poorly ascetically designed junk and I feel strongly that Apple has made a big mistake here in not doing Apple designed and branded screens any more. From a branding point of view this is a very very bad idea. We have to now put up with this red headed step child of screen in our office and while it might functional work it is a wart in our otherwise cool office environment.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Tons of bugs with this monitor

    Apple really needs to step up to fix the bugs.

    For example, sometimes it wont wake from sleep.
    Almost always a giant cursor left on the screen and you have to disconnect to get rid of it.

    30 of 32 people found this useful

  • 1.0 out of 5 stars

    Pure Garbage

    I bought one of these to replace a Thunderbolt display. I thought with Apple's endorsement it would be an excellent replacement. The display causes a new MBP 13" to crash every day. The ports disconnect constantly causing attached devices to stop working. It's hard to believe Apple even sold this junk in their stores. I now have to send the display into LG for service hoping that resolves the issue.

    32 of 34 people found this useful

  • 1.0 out of 5 stars


    After Jobs died Apple is not what it used to be. This is a perfect example. This replaced excellent Apple Display. But since apple display was one of truly great products (not an appliance you have to throw away every season, so Apple can make more money), this LG is absolute rubbish:

    1. Although the screen quality is rather good, you cannot really use it. It fails to wake up
    2. If you use WiFi at home - it will not work either for unexplained reasons...

    Buy only if price drops below 300 pounds. Otherwise choose something different, save yourself loads of cash and avoid stress and frustration.

    29 of 32 people found this useful

  • 2.0 out of 5 stars

    poor integration with MacBook Pro

    The display itself has a great screen. However my experience is that it integrates poorly with my brand new 15 inch late 2016 MacBook Pro with touch bar. Changing the volume on the displays speakers makes the volume move in huge increments, and changing the brightness is very slow. The MacBook Pro gets confused when connecting and disconnecting to the display and it takes ages for the screen view to return to normal on disconnecting. Often I have to restart it. If it remains plugged in, it seems to work ok. However when I unplug it, it is difficult to get the laptop screen itself to work. A restart resolves the problem. So, the integration doesn't feel fast or responsive. However the screen quality is great and the MBP works well by itself.

    17 of 17 people found this useful

  • 4.0 out of 5 stars

    Hesitant but Satisfied

    After reading the reviews of this product was hesitant to purchase, but dove in. Happy I did so as I have experienced none of the issues described here (excluding the volume adjustment). Monitor is connected to 15" MacBook Pro toucher, Thunderbolt.
    The monitor wakes from sleep with no issues, Belkin powered USB hub connected to monitor has not lost connectivity.
    Monitor sits on desk next to wireless router and there seems to be no interference.
    I typically boot up the system by simply plugging the thunderbolt cable into the MacBook. Monitor powers up, MacBook boots, use Magic Mouse and usb keyboard from old iMac. Never need open the MacBook when connected this way, and again, no issues.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    A shame

    I purchased a 2016 15" MBP and the LG 5K and in addition to the well publicized, but still unresolved shielding issue I have a problem with the laptop rebooting when I disconnect it from the monitor. I use the laptop closed when its connected to the monitor, when disconnect the laptop from the monitor and open it, it asks to be rebooted.

    If Apple recommends this product, why didn't they do basic testing that would have uncovered these issues?

    23 of 25 people found this useful

  • 4.0 out of 5 stars

    Works as expected

    Great screen, sharp images, great color! Tried to put a old 802.11g router next to it and didn't see any issue. Love that it can charge the MacBook pro by the single cable. Only complain is lack of other type of ports to be a true docking for the laptop.

    1 of 2 people found this useful

  • 3.0 out of 5 stars

    Great picture, dodgy firmware

    It's very disappointing that the monitor doesn't provide any standard USB sockets or other connections. I've already got 4 USB-C/Thunderbolt 3 sockets on the MBP, one is used to connect to the monitor and now I have 6 spare connections - (and loads of dongles).

    As most people report, the sound settings on the monitor are very dodgy. Anything above 1 "pip" of volume is loud, above 2 pips and it's distorting a little because it's so loud. Inclusion of a webcam and microphone is very handy but the large base protrudes out the front a lot which is a little annoying on a small desk (can't push the keyboard forwards enough).

    Also, not often, but once or twice, the monitor has suddenly gone black - after a minute or two it comes back but has clearly disconnected from the MBP during the period. I was in the middle of a skype call once and the camera, mic, etc, disconnected but the call continued.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    prevents mac from waking

    After connecting the LG to an imac (late 2014 retina), the imac no longer wakes from sleep, and must be restarted. Have spent about 4 hours on the phone over multiple calls with apple and LG tech support to no avail. This will be my first return to the apple store - what a headache!

    20 of 21 people found this useful

  • 2.0 out of 5 stars

    Barely Acceptable

    I've had this monitor for a month now. The first week was good then I've started to have a problem where the monitor suddenly flickers and the display goes black for half a second then flickers back on and then goes black again for slightly longer then comes back on. Have checked to make sure all the cables are inserted fully. It seems to be random, but on some days I can cause it to happen repeatably by selecting the notifications in the menu bar. I've informed Apple Support.

    14 of 15 people found this useful

  • 4.0 out of 5 stars

    Beautiful picture, glitchy connectivity with 15" MBP TB (late 2016)

    Had this monitor for a month now and I love it. The picture quality is outstanding and the screen size is perfect for office work and gaming. The USB receivers for my wireless mouse and keyboard are plugged into the back so that everything connects to my MBP over a single Thunderbolt 3 cable. I haven't used the MBP's power adapter once since I got this monitor. It just sits in the bag these days in case I need it for travelling.

    The one issue I have with this monitor is that when I disconnect the MBP from it while the MBP is in sleep mode, then the MBP will crash when I open the lid. Happens every single time. The workaround is to wake the MBP before disconnecting the monitor.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Causes my computer to kernel panic and restart

    The geniuses at LG made this monitor without any, or without enough RF shielding. Common household devices like wireless routers will cause enough interference that it can actually make your computer restart. Amazing.

    20 of 21 people found this useful

  • 5.0 out of 5 stars

    Great Monitor! / None of the Issues Mentioned

    Wanted to post a review as I had some worries about purchasing given the other reviews on this page. I received this monitor a few days ago and the picture is amazing and I have none of the issues mentioned below. The volume controls work as expected and I have no problem with the laptop going to sleep and then waking while plugged in. I have this paired with the 2016 Mac Book Pro '15 and couldn't be happier with it!

    4 of 8 people found this useful

  • 1.0 out of 5 stars

    Really fails as an apple product

    When I decided to upgrade my MacBook Air to the latest MacBook pro I also replaced my Thunderbolt with the Mac recommended LG 27MD5KA. This new monitor fails in almost every respect. While the resolution does "appear" slightly better there are virtually no controls for adjustment even with the LG Screen manager loaded. All connections are usb-C so you have to use adapters for everything creating a really messy environment for network, keyboard, etc. Even worse is most of the time it will not recognize the MAC when plugged in. You have to plug the monitor in before you boot the MAC and even then many times you must do a restart in order for the monitor to access the plugged in keyboard and network. I want my Thunderbolt back!!

    20 of 23 people found this useful

  • 1.0 out of 5 stars

    Design defect makes this an unacceptable product

    This display has a beautiful screen. When it works, it is stunning. However, it cannot be used within a few feet of a wifi router or Sonos speaker. Not surprisingly, I have a router and a Sonos Speaker on my desk. I am able to use the display by moving the router to a different room, but I should not have to move everything away from my office to be able to use this thing. LG admits there is a problem, but is not recalling the defective units. Given the quality of Apple's products, I am amazed that they would sell these things, and would allow LG to avoid recalling a defective product.

    21 of 24 people found this useful

  • 2.0 out of 5 stars

    Sound level :(

    Several reviews have already stated this, but lets reiterate that sound level 1 is too low, level 2 is too loud and the rest becomes unusable.
    How did this _ever_ get through QA?

    Its a shame with the weirdly calibrated sound level since the screen quality is really good.

    14 of 14 people found this useful