• 1.0 out of 5 stars

    The worst product Apple ever made

    1. It doesn't work, for example, with Mac mini 2012. Even with official adapter.
    2. It requires expensive WHITE adapter to connect it to the latest model of Mac Pro. It doesn't come with either Mac Pro or the display.
    3. It doesn't control brightness automatically. Of course, it doesn't control color temperature as well. Apple failed to implement its own technologies. What's a shame!
    4. Sometimes it stops to control brightness until you reconnect it.
    5. I expect much more issues after 14 days while I still can return it. But the main problem is that there is nothing to buy instead.

    16 of 25 people found this useful

  • 5.0 out of 5 stars

    Stunning screen that works seemlessly

    The image quality is seriously impressive. I run it as the primary display off my late 2016 MBPro 15 inch and it works seamlessly.

    I run all my peripherals into the back of the monitor and the one thunderbolt connection runs everything including charging and a wired network connection.

    No issues at all setting it up.

    6 of 9 people found this useful

  • 1.0 out of 5 stars

    Don't Buy - And Good Luck Getting Support from LG or Apple

    Ordered this in January to go with my 2016 MacBook Pro 15" w/ TouchBar (highest end configuration besides SSD). Figured a bunch of high end products should work together well with no issues (a reasonable assumption after spending over $4,000). I was wrong. As documented many other places, when connected together the monitor causes a sleep/wake error that results in my computer crashing and restarting. At times, I connect the monitor and it doesn't even come on or display anything. At times, I get flickering. Plus, since I ordered early I got one that had the issues with bad shielding so it didn't work because of the proximity of my router. After dealing with LG (since it was outside the 14 day Apple window), they "repaired" it and sent me back the unit (after being without one for nearly two weeks). Now that I've got it back, SAME PROBLEMS! I want a refund, but Apple Store associate and customer service phone contact refer me to LG. LG continues to give me the circular argument of "send it in for repair", which didn't work last time but may be my only option to try that again and again since they won't refund or exchange since it was bought from Apple, not LG. Bad product, that's made even worse by a partnership that makes the customer service situation even more awful for what's a $1,000+ monitor.

    21 of 23 people found this useful

  • 2.0 out of 5 stars

    Underwhelming

    From a picture standpoint, the monitor is great... when it's working. I have all sorts of problems when connecting to the monitors from my late-2016 15" MacBook Pro. Often the laptop will crash, the monitors won't turn on, or the monitors will turn on with some really nasty flickering that continues for awhile. The only fix seems to be to restart your computer. Also, the monitor often fails to power my Microsoft Sculpt keyboard after awaking from sleep, but that's fixed by unplugging and plugging in my keyboard again.

    DO NOT buy this monitor if you have epilepsy or are sensitive to flashing lights. Almost every day I see something from this monitor that makes me thankful I don't have epilepsy or else I'd be suffering seizures.

    In theory this monitor is great but LG really failed executing.

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Stay away from these monitors

    I have had clients buy these monitors and have worked with 4 of them, and they all exert the same issues:

    - Constant kernel panics when waking up the machine
    - USB ports on the back are not always recognized, requring you to unplug and plug back in whatever USB devices (not a problem if you are using wireless keyboards and mice)
    - Display turns the brightness of the computer all the way down when plugging it in.
    - I've also seen the flickering issue when close to a wifi router, and even the fixed model LG sent us back had the issue.

    While these displays are gorgeous and for some they may work fine, but I've seen issues on all four I've seen, and can not recommend them at all. Too buggy.

    23 of 25 people found this useful

  • 1.0 out of 5 stars

    Unstable and poorly tested - avoid like the plague

    The good:

    - Picture quality (when it works) is amazing!
    - Built-in charging of the 2016 MacBook Pro means less cables
    - …it doesn't look awful

    The bad:

    - Unstable mount means the display wobbles whenever you bump your desk. Or write with a pen. Or walk near it.
    - It makes your Mac unstable. I don't know how this is even a thing, but leaving this display plugged in during macOS updates results in there being no picture, and the software update never completes.
    - It forgets how bright you've set it to be when waking from sleep, or restarting
    - It causes connected USB audio devices lose their volume levels when waking from sleep, or restarting. Mine sets the left output to 100% and the right one to 0%.
    - It's unusable with anything but a MacBook with Thunderbolt 3.
    - The in-build Ambient Light Sensor (used for setting auto brightness) doesn't work, isn't recognised and all mention of it has been removed from Apple and LG's site, despite it being a feature advertised before I bought it.

    Oh! And to boot: the model they shipped out to early adopters like myself is broken (insufficient shielding, and poor connections).

    ***Don't buy this screen. Don't even look at it.***

    I should have returned mine a week into owning it, and now I am stuck with this boat anchor of a display. Nobody is going to buy it from me for anything near what I paid, and while LG say they'll repair the shielding (which leaves me without a display for a week) I have no faith that anything else will get better.

    Apple should never have advertised this display alongside the new MacBook Pro. In my eyes, advertising this display has damaged Apple's reputation, and left me with a piece of hardware that's unreliable and unsellable.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Sending it back! NOT good!

    This display has nothing but problems, CANNOT believe that Apple sells this display, I had it for only 3 days and already tons of problems like others have said. Too many problems to even list.

    19 of 24 people found this useful

  • 5.0 out of 5 stars

    Very good

    Image quality is above and beyond. Really happy with the performance of this monitor. The only downside is the steep price.

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    24 Hours of Frustration - Called FedEx - Goodby!

    Received this monitor for our office to use with iMacs.

    Monitor is beautiful but thats where it ends.
    Every time my staff logs off their imac or the machine sleeps, the monitor will not awake upon logging back in.

    What a total waste of a day trying to figure out what the issue is.
    This thing is not merchantable for it's intended use.

    21 of 24 people found this useful

  • 1.0 out of 5 stars

    Buggy and unreliable

    LG clearly didn't spend the time they should have done to get it right. Half the time it won't turn on with the laptop (MBP15"2016) and I either have to reboot or unplug the Mac, the USB ports don't always work either, and sometimes the screen comes on with no brightness.
    While some of this could be macOS related I suspect most is to do with poorly written firmware in the LG monitor.
    I also have a cluster of dead pixels which is very annoying.
    Finally, I have found no way of getting this monitor to work with Windows 10 on BootCamp. It just does not work! (I work in IT and have tried everything.)

    5 of 6 people found this useful

  • 5.0 out of 5 stars

    works as expected

    I bought the display in March 2017 and have been using it with MBP 15 mid 2014 (connected via a conversion cable USB-C to Thunderbolt) without a glitch ever since.

    6 of 14 people found this useful

  • 1.0 out of 5 stars

    Does not work reliable

    I have problems getting the display back after wake-up of my MacBook Pro 13" with touch bar. I have to plugin in and -out connection resetting all connected devices to the monitor, interrupting TimeMachine backup disks and so on ...
    Furthermore sometimes I have a short flickering of the image, that is very strange and last but not least the system 13" Macbook i7 16 GB RAM and LG Ultrafine 5K is really slow. Switching Desktops or even windows takes a while to long to support fast work.

    I really regret, that I bought this monitor for almost 1400 €.

    20 of 22 people found this useful

  • 1.0 out of 5 stars

    Pretty but not functional

    First things first, the display looks gorgeous. Both the design and the quality of the picture are great. However, this display does NOT function well with a mac. Around 20% of the time, disconnecting or connecting my brand new MacBook Pro will completely bring my system to a halt. The screen(s) will glitch and you will be forced to restart your computer. DO NOT BUY.

    17 of 19 people found this useful

  • 1.0 out of 5 stars

    Very problematic Display

    This Display has caused me nothing but grief. I got the revised one sold in Apple Stores and its having all kinds of problems. I have never had so many problems with a display, ever. Especially one that Apple endorses.

    From random power on/off/blackness, to USB connectivity problems, to just LG bad support. I wish Apple would start making displays again because the Thunderbolt Display was the best. This one is horrid.

    15 of 17 people found this useful

  • 5.0 out of 5 stars

    Stunning display

    You know, I don't know why there are so many low reviews of this thing. The price is high, but aside from that, it really is the perfect monitor if you have the new MacBook Pros. It's awesome hooking up just one cable. The speakers on this monitor are superb for a monitor, and it has a built-in mic and camera.

    And the screen resolution/quality has been amazing. I couldn't find anything else with all of those features on the market today. I've been loving the 5K, personally.

    6 of 13 people found this useful

  • 1.0 out of 5 stars

    Reliability Problems Persist - Blank Screen, Screen Brightness (Continued)

    So many problems with the monitor. It just doesn't work reliably. It is better than it was back when I purchased; but patches fixing their numerous defects aren't being released fast enough.

    I am also annoyed that it isn't compatible with my AppleTV (the product review never said it was). Limits my ability to do presentations in my office.

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    Faulty and neither Genius Bar nor LG can correct!

    Display is fine, but the hub will not start up with a disk which works fine directly in my MacBook Pro. The Genius Bar could not get it to work – neither would another LG 5K Display tested – and LG technical support simply want to blame the disk, ignoring that it works with the MacBook and also on unplugging and replugging.
    I had to exercise my Sale of Goods rights to return it, as it does not do what is stated.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    This monitor STILL has problems (after "fix" from LG)

    Just picked up the revised LG Ultrafine 5K display , and this one still has a LOT of issues. I made sure it was the "fixed" version, which it is, but certainly not fixed.

    As many of you know, this monitor was recalled due to cabling problems. Anyway, I can certainly attest to this monitor still having problems and bugs. Randomly, the monitor will auto-shut off on its own, black screens, and kernel panics are all very common with this monitor. I upgraded from an Apple Thunderbolt Display, and ended up just going back to it, because it was Apple and tried and true.

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    "Fixed" version still riddled with problems

    Despite having a "fixed" model (SN beginning with 703) each time I use the display with my 15" TB MBP I have to unplug the display and plug it back in to get it to work, but then the USB-C ports on the back don't work, so I have to unplug it again. It often takes 5-10 minutes of fidgeting with it just to get it to start working. After that I can use it for an extended period but it'll sometimes flicker off for a few seconds and come back on, or just flicker off and not come back, leading me to repeat the 5-10 minute "plugging in" procedure. I bought this for the promise of a single cable solution. This is far from it.

    10 of 13 people found this useful

  • 2.0 out of 5 stars

    Brightness constantly drops to zero on wake

    Although the monitor looks great and has good color, it's brightness drops to zero whenever I wake my MacBook Pro (2013). The backlight is completely off, although the faint image of the desktop is still there. This means that now my wake up sequence involves opening the Displays system prefs panel, squinting as I move the mouse around the darkened screen trying to locate the brightness slider, then sliding it all the way back up again. It's tedious. It shouldn't happen, and it negatively impacts my productivity. Hopefully this is something Apple can fix from it's end fairly quickly.

    8 of 10 people found this useful