• 1.0 out of 5 stars

    LOTS of Technical Problems , huge headache :(

    Beware buying this display, there are MAJOR technical problems that will cause you frustrations. I have a MacBook pro OLED touch and have nothing but issues with this display.

    Problems so far include the following behavior

    Random Green lines going across screen, vertical and horizontal
    MacBook Pro shutting down for no reason
    runs VERY hot
    Speakers are terrible

    Also the display will shut down after just 10 minutes of use sometimes when it gets overheated. BEWARE BEWARE BEWARE

    14 of 15 people found this useful

  • 5.0 out of 5 stars

    Reviews scared me but glad I bought it

    I was looking for a monitor that would work with my new "touch bar" 15" MacBook Pro. The reviews on here scared me from buying one for a while, but I went ahead and got it. It took me about a minute to pull it out of the box. I put the power cord in, connected it to my MBP via the included USB-C cord and it worked just fine. So far, no problems.

    6 of 11 people found this useful

  • 5.0 out of 5 stars

    Works!

    I was pretty hesitant after the reviews. I had recently purchased a 27" Samsung 4k monitor that looked great but the refresh rate was killing me. As a graphic designer I can't tolerate the mouse lag. I should have done my homework. Dumped that monitor and took a chance on the LG Ultrafine 5k Display. Pricey but I'm absolutely pleased with the performance. Beautiful screen and zero mouse lag with 2017 15" Macbook Pro. Having none of the issues stated by other reviewers. Maybe I just got lucky.

    7 of 11 people found this useful

  • 2.0 out of 5 stars

    Display has major flaws. Would not buy.

    Pros: Very sharp and bright screen. Even though the design is pretty boring and looks like any other PC monitor, it is fairly thin and light.

    Cons: This monitor has shielding problems. The issues around a router are known, but I get interference from other equipment in the office as well (I have a bluetooth headset, iPhone, and landline phone sitting next to the monitor). Also, there are software bugs that Apple still hasn't fixed. If you try to disconnect the Touchbar MacBook Pro from the monitor while it's still in clamshell mode, the computer will crash and requires a forced shutdown.

    This monitor is a major disappointment given the price point. Apple and LG should have spent more time with hardware and software testing before releasing this product.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Buyer beware of this display

    Where do I start with this display? I keep getting kernel panics on my new Apple MacBook Pro 2017 model with this display. We bought a bunch of these from the Apple direct website and have issues with each one of them. These are not for a good business if you want something reliable. This display is not reliable and cannot recommend it, due to the multiple failures that exist. I called LG myself and they did some troubleshooting and said this monitor is "flaky". A $1299.99 display is flaky?

    17 of 17 people found this useful

  • 2.0 out of 5 stars

    Bought top-of-line MBP with 2TB SSD and two LG 5K Ultrafine Displays

    The good - the monitors produce a beautiful picture and have good sound.

    The bad - (1) the MBP overheats horribly, which does not happen with 2 older Apple Thunderbolt Displays; (2) the MBP does not wake up when striking the [RETURN] key or wiggling the mouse, which is inconvenient because I keep the MBP in a Dock because I have two external displays.

    BOTTOM LINE - I DON'T RECOMMEND THIS BEAUTIFUL MONITOR. WAIT UNTIL APPLE HAS A BETTER SOLUTION.

  • 1.0 out of 5 stars

    Beautiful display + terrible sound = waste of money

    This is the highest resolution, brightest display I've ever seen. It easily beats the brightness of the 2017 MacBook Pro. But the speakers SOUND TERRIBLE, JUST LIKE EVERYONE SAYS! At the 2nd volume notch its' already *way* too loud, you have to use Option+Shift+Volume to "micro adjust" it down to make it not sound like someone tooting in a tin can. Absolutely terrible, and honestly makes it a huge waste of money... You can undoubtedly get a nicer screen without the terrible speakers for much less (not to mention the terrible mic, that's also really bad quality, sounds like you're in a giant hollow chamber). But the one hidden gem? The camera is higher quality than the MacBook's. Which honestly just makes me feel like Apple cheaped out on the MacBook. Way to go Apple, you're doing a fantastic job tarnishing your once-sterling brand... keep it up and you'll run it into the ground in no time!

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Do NOT recommend , cannot recommend this monitor

    This one is just not good. I am a true die hard Apple fan, but this one, I cannot endorse. Too many problems, even after the firmware update still same issues. I dont just have one single issue, its multiple failures, and I checked the reviews on this display and others are having the exact same problems i am. Biggest problem I have with it is that sometimes the display just shuts off on its own without any intervention from me...Then i have to go through a long process of resetting it and calling LG support. Also the picture quality isn't even close to that of my old Apple Thunderbolt, I really do think the Thunderbolt was sharper and a cleaner picture.

    Recommend to stay away.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    MONITOR IS NOT GOOD, DO NOT BUY.

    I have tried my best to stick with this monitor, but ended up returning it today. For me, it did not work out. There are serious defects in this display, so I returned it and got myself a Thunderbolt Display from Apple and absolutely love it.

    This LG had problems , it keeps turning off on its own and then green lines would show up. Also had some random reboots too.

    Stay away from the LG and insist on the Apple genuine Thunderbolt, you will love it.

    11 of 12 people found this useful

  • 5.0 out of 5 stars

    Outstanding colour, outstanding brightness, pleasing design.

    Held off buying this due to the number of poor reviews on this site but eventually could not resist and bought one from the Apple Store in Singapore. Quite frankly it is the best display I have ever owned. The colour saturation and brightness are outstanding and, for a non-Apple manufactured product, the design is pleasing. I have not had one issue with the display paired to a 2017 MacBook Pro. Currently it serves as a single cable solution for display, raid backup disk, ethernet (via USB C - ethernet adaptor) and as a connection for syncing my iPad and iPhone. I have tried several 4K displays including the LG31MU97 however I am happy I made the switch. An awesome display and single cable docking solution for any 2017 MacBook Pro owner.

    7 of 12 people found this useful

  • 1.0 out of 5 stars

    Lots of technical problems

    1. Squeaky speakers.
    2. Problems with a video camera - sometimes it just doesn't want to start and I have to restart my laptop.
    3. Image retention problems (if you stay on 1 still image for a minute - you'll see it for another minute if you open another window).

    Because of the third problem I sent my monitor to a LG service on May, 22nd... and they promised to repair it by the end of August.
    Don't buy this monitor, don't repeat my mistake.

    9 of 9 people found this useful

  • 4.0 out of 5 stars

    Superb clarity and colour

    Overall the monitor is fantastic. It is very clear and the colours a very natural. Performance is good.

    I did have some issues with the monitor initially with disconnections of devices attached to it and failing to turn on at times but these issues have all disappeared with the only negative that occurs occasionally is that it will start in a dimmed mode requiring to increase the brightness. I have not determined the sequence that causes this but I use the monitor with my Mid 2014 MacBook Pro 15" with a Thunderbolt 2 to 3 adapter and I believe this has happened when I start the MB and immediately close it.

    I am also using my original Thunderbolt Display (5 years old) which still works very well and I always thought that it was great but having the LG next to it, I can see how much better the LG actually is. The LG is clearer, text is easier to read and the contrast and colours better.

    1 of 5 people found this useful

  • 1.0 out of 5 stars

    Stay away from this display!

    This LG 5k Display has major problems and I cannot recommend it, the quality build quality and overall quality of the picture is NOT good and has problems staying on. For example, yesterday at work we left it on for 24 hours and came back and the screen was black. This was not a screen saver or energy efficient mode, we called LG and they said they are having problems with this model doing that and have to send us a new one. This is the 5th one we bought for the office and had nothing but problems.

    12 of 12 people found this useful

  • 3.0 out of 5 stars

    Quirky wake up, sound too loud

    First off, the display quality itself is fantastic. That's the good news. On the downside as others have mentioned, it is a bit quirky when waking up. Probably one out of five times I have to reboot the computer or at least lift the lid of the MacBook Pro instead of simply touching the touchpad. Also some issues with the camera not being recognized from time to time. Never had these issues with the Thunderbolt monitor the LG replaced.

    But the most frustrating problem is with sound. It's way too loud, even with just one bar, so I can't stream background music through it without annoying people in the office next door - again, like I used to with the Thunderbolt. I've had to resort to using wireless headphones, which have other disadvantages in terms of using the phone, visitors, etc. I've tried adjusting the sound directly in settings, but no luck.

    5 of 8 people found this useful

  • 1.0 out of 5 stars

    Stay away bad display many problems

    I bought this display about a month ago and have nothing but problems. I even had LG give me the latest firmware and same issues, those being

    screen goes black at random
    kernel panics
    green line shows up at random vertically

    Overall bad design and poor display. Returned it and bought an older Thunderbolt Display and am very happy with it.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    I've had since January, terrible experience.

    First the pros:
    - Best in class picture quality, when it comes to clarity, sharpness and color
    - There is nothing else on the market that will provide the full 87w of TB3 charging for 15" MBPs like this does
    - The speaker can get LOUD

    Cons:
    - I had very bad artifacting and glitches when connected to my 2016" MBP with Touch Bar, which would also make CPU usage spike on the MBP past 400%. This issue was fixed by LG.
    - Image retention: Takes just 20 seconds of leaving a window in one position for it to produce a ghosting effect when moved. The image retention is so bad, this monitor is terrible for any video, photo, or design work.
    - Thunderbolt 3/USB-C may be the future, but having only USB-C input on this monitor makes it useless for anything but a 2016+ MBP or a MacBook. If you're trying to connect your PC rig or something else to this, the only way is to add a PCI-E TB3 expansion card, which is very pricey and only supported on very select few motherboards.

    Overall this monitor is not worth the headache, especially if you rely on it for any professional work.

    8 of 8 people found this useful

  • 5.0 out of 5 stars

    Beautiful Monitor

    I bought this after the recall due to the router issue. I haven't had a single issue with it. So reliable and the quality is just unbelievable. The 1 cable fits all is something that I could never go back from. It justifies so much of the price for the convenience. The webcam is great and the speakers are pretty much louder than anything else I've heard in market.

    4 of 7 people found this useful

  • 2.0 out of 5 stars

    Beautiful disappointment

    The screen is beautiful don't get me wrong. Once calibrated it is stunning and near 100% accurate. However my first display started to show ghosting once being connected for over 4 hours. After calling Apple they immediately replaced the display and my new display got in before they received my broken one. So good job on customer service. New display has been running for 2 months or so, and still no issues with screen performance.

    Apart from the gorgeous display the execution of the monitor is terrible. I reconnect my 2016 MBP on average 15 times a day. And 10 out of 15 times it does not recognise my peripherals on the back. The reason I bought this display was for it to function as a hub so I would only have to connect one thunderbolt cable to my computer for power, monitor, and peripherals (usb-c hub with ethernet, iPhone dock, and keyboard). Now I have to disconnect the peripherals and reconnect them to the back of the monitor almost every time I plug in the monitor. This issue has been widely voiced here in the reviews and on the support forum, but neither Apple nor LG is acknowledging the issue.

    If you intend to use this monitor as a one cable solution like me be ready for a disappointment.

    8 of 8 people found this useful

  • 5.0 out of 5 stars

    Well Pleased

    The LG 5K display works perfectly. I am running it with a 13 inch 2017 MacBook Pro base model with 16GB memory. I am well pleased with the set up. And, I like the 5K LG's industrial flat black look.

    2 of 5 people found this useful

  • 5.0 out of 5 stars

    They fixed the issues! Well I think they did. They probably did.

    Really hesitant to pull the trigger on this one. I got the new 2017 MBP 15in , and this is the only monitor on the market that has thunderbolt 3. All the usb-c monitors available don't offer enough power to charge and transmit 5k video at the same time and/or optimally. So I watched a youtube video and "Appleinsider" (his youtube screen name) said that the latest OS update fixed all the issues, and now everything is running fine. So far he is correct. 72 hrs in and no issues. one cable charging and transmitting video is spectacular. Something not many people mention too , the functionality of adjusting the height, really makes a cool setup. Bc you can have laptop / monitor in-front of you , and the lid of the MacBook doesn't overlap the screen of the monitor. Also the monitor doesn't look as bad as it does online. Not an Apple display, but definitely a solid one. Give it a try, don't let the bad reviews defer you. More then likely 75 percent of the people are trolls. Cheers!

    9 of 14 people found this useful