• 5.0 out of 5 stars

    They fixed the issues! Well I think they did. They probably did.

    Really hesitant to pull the trigger on this one. I got the new 2017 MBP 15in , and this is the only monitor on the market that has thunderbolt 3. All the usb-c monitors available don't offer enough power to charge and transmit 5k video at the same time and/or optimally. So I watched a youtube video and "Appleinsider" (his youtube screen name) said that the latest OS update fixed all the issues, and now everything is running fine. So far he is correct. 72 hrs in and no issues. one cable charging and transmitting video is spectacular. Something not many people mention too , the functionality of adjusting the height, really makes a cool setup. Bc you can have laptop / monitor in-front of you , and the lid of the MacBook doesn't overlap the screen of the monitor. Also the monitor doesn't look as bad as it does online. Not an Apple display, but definitely a solid one. Give it a try, don't let the bad reviews defer you. More then likely 75 percent of the people are trolls. Cheers!

    9 of 14 people found this useful

  • 1.0 out of 5 stars

    Not great

    The screens look great, but every now and again they start flickering for no particular reason, and stay that way for some time. I rang the Apple business line that the Apple Store in Brisbane invited me to use. They helpfully told me I had to call LG. I'm running two monitors and the second one resets two minimum brightness when you reboot. Every now and again you forget that is what happened and think that the second monitor has just given up the ghost. I rang Applecare, but they had no idea.

    These monitors are way too expensive to have these kinds of problems. Steer clear.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    DON'T BUY!

    Im facing many issues with my LG UltraFine 5k the issue is Pixel flickering on the entire right half of the display (It's like random pixels are flashing red, green, blue and white. Mostly noticeable on black backgrounds.) and it is continuous and it is been happing over a month now. I tried to replace the thunderbolt 3 cable with a new one i bought from belkin but no change. Plus i have the bad shielding issue so it didn't work because of the proximity of my router. So this what you got when you spend over a thousand dollars on this product.

    11 of 13 people found this useful

  • 1.0 out of 5 stars

    Don't Buy

    I bought this monitor to pair with my 15" 2016 MacBook Pro. After 3 months of problems I returned both the MBP and the monitor.

    Issues:
    - 80% of the time I plugged or unplugged the MBP from this monitor it would crash.
    - I had an early model with the shielding issue.
    - I would have to unplug and replug anything connected to the USB C ports on the back for the MBP to recognize them.
    - The audio and video connections are much less dependable than on the old Cinema Displays.
    - While the actual screen is nice, the build quality and stability of the housing and stand is nowhere near as good as the old Cinema Displays.

    I was not happy with this monitor when I got it for discount $1000 price. It's criminal to charge $1300 for it. I wouldn't recommend it to anyone.

    It's very sad that Apple is selling this as a Cinema Display replacement.

    11 of 16 people found this useful

  • 4.0 out of 5 stars

    Deserves more respect

    I bought this in late March 2017. I was very much predisposed against buying it for aesthetic reasons, but bought it given there were no other 5K MacBook Pro display choices. I heard about the forthcoming Apple displays in time to return it, but did not--who knows when they will ship and what the specs and pricing will be?

    I've ended up really liking this monitor. No, it's not as sexy as a Thunderbolt Display, but it's classier than a typical PC monitor, and three of the four bezels are actually noticeably smaller than the ones on a Thunderbolt Display or iMac, which adds a sort of elegance to it .

    The picture quality is incredible and it works as advertised.

    So, I've been pleasantly surprised with this display and recommend it, even keeping in mind there's an Apple-branded display coming at some point in the future.

    6 of 9 people found this useful

  • 2.0 out of 5 stars

    Great screen, everything else is junk

    This is what happens when Apple turns monitors over to 3rd parties.
    I'm going through the convoluted LG process now to get this replaced because when I use two MacBook Pro's the screen flickers. I guess it never occurred to LG to test it by wifi routers or two laptops. Only one of the laptops is attached.
    This is capable of being updated by firmware but here haven't been any to fix the issues.
    It's ugly as sin which I don't care about as much as same people but yeah. It's ugly.
    This product manages to make both Apple and LG look bad.

    6 of 8 people found this useful

  • 5.0 out of 5 stars

    Awesome monitor! but only with new MBP

    I bought both 4K and 5K LG monitors last months and both of them works greatly with my new MBP 2016 15 inch with touch bar. For the users who can have their monitors work well, please first verify that if you meet the following conditions:

    1. It's highly recommended that you have a new MBP 2016.
    2. The new MBP can only support 2 5K monitors or 4 4K monitors. If someone want to use 1 5K and 1 4K at the same time, just like me, then they should plugin two monitors in two USB type C ports in different sides.

    For me, both monitors works in great conditions and I would like to buy more when the new iMac come out! Thanks.

    4 of 7 people found this useful

  • 2.0 out of 5 stars

    Same problems

    Ordered two of these from the first batch to be delivered unfortunately. In my home office the shielding was a problem not because of a router but sound recording equipment. I have a properly setup signal chain with high quality DA and TRS cables. Still the interference was massive. Spoke with LG early on and they "knew nothing" about any shielding issues. Shortly thereafter the router problem was publicized. I ended up taking the monitors to my work office and they have been ok. I have had problems with device recognition when connected and one screen or the other not coming on until a reboot is performed. If these monitors were $250 it wouldn't be as chafing but given their cost the number of problems is ridiculous.

    3 of 4 people found this useful

  • 2.0 out of 5 stars

    When it works its great

    The LG 5K is probably one of the best panels out there. The only one I can think of that is nicer is the Dell 8K, but nothing really supports that unless you're willing to spend £7k on a custom computer

    Anyway, the panel looks great, speakers are decent, won't replace standalone speakers but better than most in built speakers I've heard on computer monitors. The webcam is also nice, 1080p, an upgrade to the 720p webcam Apple still use in the 2016 MacBook. I have also used this with a 2014 15inch MacBook and it looks ok, not great, but decent. The stand is great, smooth adjustment and solid base.

    However with my unit it has stopped working. I sent it to LG and they sent it back to me saying they could not source the part to repair it. I asked for a replacement unit as its only 5 months old, and they, LG who manufacture the display and print their name on it, say they cannot get one. I told them I can wait a couple of weeks for them to get one, and they said they cannot get one regardless of how long I wait. That to me sound crazy. So I am stuck with this monitor that doesn't work while I wait for LG to come to a resolution with me about what they can do.

    I normally love LG, their TVs are currently the best on the market, so I expected better from them. Reading reviews it seems I'm not the only one with issues. Now having said all that mine was manufactured December 2016 and those manufactured after February 2017 have been slightly redesigned to fix many issues.

    So overall would I recommend? Yes. I know it sounds weird from a 2 star review, but if you get one post March 2017 they are ok. If LG do replace my monitor with a working one I will push this to a 4 star review, but until then, it will stay 2 star

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Don't purchase the LG UltraFine 5K Display

    Looking for a 5K Display to pair with my 2016 15-inch MacBook Pro, I relied on Apple's endorsement thinking that they knew what they were offering after the discontinuation of their branded products. If you don't want to wade through the sea of other displays out there, maybe the news of new Apple displays in the future is worth waiting for?

    I purchased mine after Apple started shipping out units after the shielding issue was supposedly resolved. I received one that predated the fix. I sent it back to LG for the retrofit and still suffer from the same wi-fi, flickering, connection issues, etc. Of course LG wants it returned again. Really? I'd prefer an exchange, please.

    Everyone seems please with the picture quality. I suppose the 5K resolution is nice, but I'm not enjoying the purple-hued corners.

    Also, the Thunderbolt/USB hub is shoddy. Erratic and underpowered at best. And, it really loves to wobble.

    I feel like this display could go at any minute and I'll be out the $1000 I payed for it, because, to date, LG's service has been terrible.

  • 1.0 out of 5 stars

    See No Evil, Hear No Evil, Speak No Evil

    This monitor regularly crashes my new Late 2016 MacBook Pro (with touch bar). You routinely have to restart the computer after disconnecting and reconnecting the Thunderbolt cable.

    Other annoyances come from the sound, which is ear bleeding horrific. The lowest setting is incredibly loud and sounds like too much treble. The speakers crack at full volume.

    The webcam goes undetected a lot of times. A restart with the thunderbolt cable plugged in usually fixes the issue.

    I am not the only one that has these issues. A quick search will show you others have the issues and Apple and LG has done nothing to fix it. Stay far far far away from this monitor. Apple should be ashamed they partnered with LG to create this monitor. Massive failure.

    24 of 25 people found this useful

  • 1.0 out of 5 stars

    The worst product Apple ever made

    1. It doesn't work, for example, with Mac mini 2012. Even with official adapter.
    2. It requires expensive WHITE adapter to connect it to the latest model of Mac Pro. It doesn't come with either Mac Pro or the display.
    3. It doesn't control brightness automatically. Of course, it doesn't control color temperature as well. Apple failed to implement its own technologies. What's a shame!
    4. Sometimes it stops to control brightness until you reconnect it.
    5. I expect much more issues after 14 days while I still can return it. But the main problem is that there is nothing to buy instead.

    17 of 26 people found this useful

  • 5.0 out of 5 stars

    Stunning screen that works seemlessly

    The image quality is seriously impressive. I run it as the primary display off my late 2016 MBPro 15 inch and it works seamlessly.

    I run all my peripherals into the back of the monitor and the one thunderbolt connection runs everything including charging and a wired network connection.

    No issues at all setting it up.

    6 of 9 people found this useful

  • 1.0 out of 5 stars

    Don't Buy - And Good Luck Getting Support from LG or Apple

    Ordered this in January to go with my 2016 MacBook Pro 15" w/ TouchBar (highest end configuration besides SSD). Figured a bunch of high end products should work together well with no issues (a reasonable assumption after spending over $4,000). I was wrong. As documented many other places, when connected together the monitor causes a sleep/wake error that results in my computer crashing and restarting. At times, I connect the monitor and it doesn't even come on or display anything. At times, I get flickering. Plus, since I ordered early I got one that had the issues with bad shielding so it didn't work because of the proximity of my router. After dealing with LG (since it was outside the 14 day Apple window), they "repaired" it and sent me back the unit (after being without one for nearly two weeks). Now that I've got it back, SAME PROBLEMS! I want a refund, but Apple Store associate and customer service phone contact refer me to LG. LG continues to give me the circular argument of "send it in for repair", which didn't work last time but may be my only option to try that again and again since they won't refund or exchange since it was bought from Apple, not LG. Bad product, that's made even worse by a partnership that makes the customer service situation even more awful for what's a $1,000+ monitor.

    22 of 24 people found this useful

  • 2.0 out of 5 stars

    Underwhelming

    From a picture standpoint, the monitor is great... when it's working. I have all sorts of problems when connecting to the monitors from my late-2016 15" MacBook Pro. Often the laptop will crash, the monitors won't turn on, or the monitors will turn on with some really nasty flickering that continues for awhile. The only fix seems to be to restart your computer. Also, the monitor often fails to power my Microsoft Sculpt keyboard after awaking from sleep, but that's fixed by unplugging and plugging in my keyboard again.

    DO NOT buy this monitor if you have epilepsy or are sensitive to flashing lights. Almost every day I see something from this monitor that makes me thankful I don't have epilepsy or else I'd be suffering seizures.

    In theory this monitor is great but LG really failed executing.

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Stay away from these monitors

    I have had clients buy these monitors and have worked with 4 of them, and they all exert the same issues:

    - Constant kernel panics when waking up the machine
    - USB ports on the back are not always recognized, requring you to unplug and plug back in whatever USB devices (not a problem if you are using wireless keyboards and mice)
    - Display turns the brightness of the computer all the way down when plugging it in.
    - I've also seen the flickering issue when close to a wifi router, and even the fixed model LG sent us back had the issue.

    While these displays are gorgeous and for some they may work fine, but I've seen issues on all four I've seen, and can not recommend them at all. Too buggy.

    24 of 26 people found this useful

  • 1.0 out of 5 stars

    Unstable and poorly tested - avoid like the plague

    The good:

    - Picture quality (when it works) is amazing!
    - Built-in charging of the 2016 MacBook Pro means less cables
    - …it doesn't look awful

    The bad:

    - Unstable mount means the display wobbles whenever you bump your desk. Or write with a pen. Or walk near it.
    - It makes your Mac unstable. I don't know how this is even a thing, but leaving this display plugged in during macOS updates results in there being no picture, and the software update never completes.
    - It forgets how bright you've set it to be when waking from sleep, or restarting
    - It causes connected USB audio devices lose their volume levels when waking from sleep, or restarting. Mine sets the left output to 100% and the right one to 0%.
    - It's unusable with anything but a MacBook with Thunderbolt 3.
    - The in-build Ambient Light Sensor (used for setting auto brightness) doesn't work, isn't recognised and all mention of it has been removed from Apple and LG's site, despite it being a feature advertised before I bought it.

    Oh! And to boot: the model they shipped out to early adopters like myself is broken (insufficient shielding, and poor connections).

    ***Don't buy this screen. Don't even look at it.***

    I should have returned mine a week into owning it, and now I am stuck with this boat anchor of a display. Nobody is going to buy it from me for anything near what I paid, and while LG say they'll repair the shielding (which leaves me without a display for a week) I have no faith that anything else will get better.

    Apple should never have advertised this display alongside the new MacBook Pro. In my eyes, advertising this display has damaged Apple's reputation, and left me with a piece of hardware that's unreliable and unsellable.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Sending it back! NOT good!

    This display has nothing but problems, CANNOT believe that Apple sells this display, I had it for only 3 days and already tons of problems like others have said. Too many problems to even list.

    19 of 24 people found this useful

  • 5.0 out of 5 stars

    Very good

    Image quality is above and beyond. Really happy with the performance of this monitor. The only downside is the steep price.

    5 of 7 people found this useful

  • 1.0 out of 5 stars

    24 Hours of Frustration - Called FedEx - Goodby!

    Received this monitor for our office to use with iMacs.

    Monitor is beautiful but thats where it ends.
    Every time my staff logs off their imac or the machine sleeps, the monitor will not awake upon logging back in.

    What a total waste of a day trying to figure out what the issue is.
    This thing is not merchantable for it's intended use.

    21 of 24 people found this useful