• 1.0 out of 5 stars

    Buggy and unreliable

    LG clearly didn't spend the time they should have done to get it right. Half the time it won't turn on with the laptop (MBP15"2016) and I either have to reboot or unplug the Mac, the USB ports don't always work either, and sometimes the screen comes on with no brightness.
    While some of this could be macOS related I suspect most is to do with poorly written firmware in the LG monitor.
    I also have a cluster of dead pixels which is very annoying.
    Finally, I have found no way of getting this monitor to work with Windows 10 on BootCamp. It just does not work! (I work in IT and have tried everything.)

    7 of 8 people found this useful

  • 5.0 out of 5 stars

    works as expected

    I bought the display in March 2017 and have been using it with MBP 15 mid 2014 (connected via a conversion cable USB-C to Thunderbolt) without a glitch ever since.

    6 of 14 people found this useful

  • 1.0 out of 5 stars

    Does not work reliable

    I have problems getting the display back after wake-up of my MacBook Pro 13" with touch bar. I have to plugin in and -out connection resetting all connected devices to the monitor, interrupting TimeMachine backup disks and so on ...
    Furthermore sometimes I have a short flickering of the image, that is very strange and last but not least the system 13" Macbook i7 16 GB RAM and LG Ultrafine 5K is really slow. Switching Desktops or even windows takes a while to long to support fast work.

    I really regret, that I bought this monitor for almost 1400 €.

    20 of 22 people found this useful

  • 1.0 out of 5 stars

    Pretty but not functional

    First things first, the display looks gorgeous. Both the design and the quality of the picture are great. However, this display does NOT function well with a mac. Around 20% of the time, disconnecting or connecting my brand new MacBook Pro will completely bring my system to a halt. The screen(s) will glitch and you will be forced to restart your computer. DO NOT BUY.

    17 of 19 people found this useful

  • 1.0 out of 5 stars

    Very problematic Display

    This Display has caused me nothing but grief. I got the revised one sold in Apple Stores and its having all kinds of problems. I have never had so many problems with a display, ever. Especially one that Apple endorses.

    From random power on/off/blackness, to USB connectivity problems, to just LG bad support. I wish Apple would start making displays again because the Thunderbolt Display was the best. This one is horrid.

    15 of 17 people found this useful

  • 5.0 out of 5 stars

    Stunning display

    You know, I don't know why there are so many low reviews of this thing. The price is high, but aside from that, it really is the perfect monitor if you have the new MacBook Pros. It's awesome hooking up just one cable. The speakers on this monitor are superb for a monitor, and it has a built-in mic and camera.

    And the screen resolution/quality has been amazing. I couldn't find anything else with all of those features on the market today. I've been loving the 5K, personally.

    6 of 13 people found this useful

  • 1.0 out of 5 stars

    Reliability Problems Persist - Blank Screen, Screen Brightness (Continued)

    So many problems with the monitor. It just doesn't work reliably. It is better than it was back when I purchased; but patches fixing their numerous defects aren't being released fast enough.

    I am also annoyed that it isn't compatible with my AppleTV (the product review never said it was). Limits my ability to do presentations in my office.

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    Faulty and neither Genius Bar nor LG can correct!

    Display is fine, but the hub will not start up with a disk which works fine directly in my MacBook Pro. The Genius Bar could not get it to work – neither would another LG 5K Display tested – and LG technical support simply want to blame the disk, ignoring that it works with the MacBook and also on unplugging and replugging.
    I had to exercise my Sale of Goods rights to return it, as it does not do what is stated.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    This monitor STILL has problems (after "fix" from LG)

    Just picked up the revised LG Ultrafine 5K display , and this one still has a LOT of issues. I made sure it was the "fixed" version, which it is, but certainly not fixed.

    As many of you know, this monitor was recalled due to cabling problems. Anyway, I can certainly attest to this monitor still having problems and bugs. Randomly, the monitor will auto-shut off on its own, black screens, and kernel panics are all very common with this monitor. I upgraded from an Apple Thunderbolt Display, and ended up just going back to it, because it was Apple and tried and true.

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    "Fixed" version still riddled with problems

    Despite having a "fixed" model (SN beginning with 703) each time I use the display with my 15" TB MBP I have to unplug the display and plug it back in to get it to work, but then the USB-C ports on the back don't work, so I have to unplug it again. It often takes 5-10 minutes of fidgeting with it just to get it to start working. After that I can use it for an extended period but it'll sometimes flicker off for a few seconds and come back on, or just flicker off and not come back, leading me to repeat the 5-10 minute "plugging in" procedure. I bought this for the promise of a single cable solution. This is far from it.

    10 of 13 people found this useful

  • 2.0 out of 5 stars

    Brightness constantly drops to zero on wake

    Although the monitor looks great and has good color, it's brightness drops to zero whenever I wake my MacBook Pro (2013). The backlight is completely off, although the faint image of the desktop is still there. This means that now my wake up sequence involves opening the Displays system prefs panel, squinting as I move the mouse around the darkened screen trying to locate the brightness slider, then sliding it all the way back up again. It's tedious. It shouldn't happen, and it negatively impacts my productivity. Hopefully this is something Apple can fix from it's end fairly quickly.

    8 of 10 people found this useful

  • 5.0 out of 5 stars

    Beautiful display. Works perfectly. No issues whatsoever!

    Bought this monitor despite the bad reviews since the RF issues have been fixed and the bulk of the bad reviews spawned from that. I've been using it for about a week now with zero issues. I have it connected to my 2016 MacBook Pro 13" with a touchbar via the thunderbolt cable that came with the monitor. No wake up issues, works great as a hub ( I don't care about the slower speeds ), fantastic image quality and the brightness is simply amazing. 500 nits just like my retina MBP display so the transition is seamless. I am glad that I pulled the trigger and didn't let the bad reviews dissuade me. I will say that the people that applaud the speakers have not heard decent speakers. Sure, they are better than my MacBook Pro speakers, but I wouldn't call these speakers good (loud doesn't equal good...) I am using Audio Engine A2+ hooked up to the back of the monitor and they sound amazing.

    7 of 15 people found this useful

  • 1.0 out of 5 stars

    Defective Display, buyer beware

    I bought this display just a month ago and goodness, it has problems. The problems start by everything I plug in USB, does not recognize, to random screen blankness. Sometimes, at random, the screen will just go black. I called LG and they have no solution. This is not an Apple branded display, yet sold by Apple, so I trusted that it would be good. It clearly, clearly, has issues.

    13 of 16 people found this useful

  • 1.0 out of 5 stars

    Beautiful but defective monitor.

    The display is very beautiful and easy on my eyes. The idea of having a USB-3C bus where I leave my backup drives and other devices plugged in and just have to plug in my laptop is a great idea. The problem with this picture is that my unit is defective. It hangs my Mac sometimes when I plug it in or when Night Shift kicks in. It sometimes comes up with a super dim display with no way to increase the brightness in a well lit room. The USB bus fails and requires me to disconnect my devices and reconnect them to get the ports functional again.

    So the question is "Is this a defective unit or a defective product?" The jury is still out, but LG says that my unit functions as expected after I confirmed the problem in the Apple Store with a floor model and after I shipped it back to LG three times for repairs. I hope your mileage is better than mine. Oh and by the way, my monitor got the extra shielding the first time they repaired it, so the original WiFi bug that was affecting everyone was not my problem.

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    AWFUL DISPLAY POOR QUALITY :(

    I bought this despite the bad reviews and am sorry I bought it. My biggest problem is the USB-C ports in the rear of the display. They only work 50% of the time, sometimes I plug my USB-C gear in and it doesn't recognize. I called LG Support, which was a waste of time. They told me that they are working on a firmware to fix it, and should be ready sometime in 6 months. I didn't pay $1299 to have something ready in six months. This display definitely wasn't ready to be debuted and if Steve Jobs was still around he would be very disappointed.

    1 Star.

    11 of 13 people found this useful

  • 4.0 out of 5 stars

    OK

    Despite little issues, satisfied overall. Easy to use with no serious issues for me on the single cable USB hub/monitor/charging connection to MBP15 2016.

    Little disappointments:
    -a block of four pixels were stuck on out of the box.
    -Intermittently the monitor does not come on if the cable is plugged into the Macbook with the thunderbolt symbol facing down.
    ( I just take it out and plug in the other way up.)
    -backlighting not as uniform as I would like
    -as an older person, I would really like a physically larger 5K screen (30 inch) so that I could work more comfortably will small font sizes
    -it's disappointing that the screen won't charge USB devices when the macBook is not connected
    -there are still some issues with volume control of the screen speakers

    little pleasures:
    -I haven't seen a better screen
    -one cable for everything is even handier than the previous thunderbolt plus magsafe.
    -The height adjustment allows the macbook to be open directly under the screen, so I can use both screens
    and the macbook keyboard, trackpad, touchbar directly in front of me without swivelling.

    6 of 8 people found this useful

  • 2.0 out of 5 stars

    Screen is great, everything else is bad

    Screen is gorgeous, but integration with macOS is terrible.

    - Volume controls are extremely sensitive
    - USB-C hub just does not work: 80% of the time accessories will not re-appear after you connect your MBP

    Stand is unreasonably large.

    12 of 15 people found this useful

  • 1.0 out of 5 stars

    Poor performance, poor customer service

    First I will say that the LG display is bright and sharp and makes pictures look beautiful.

    However it is very disappointing as a display for a MacBook Pro. To begin, it takes a long time, often a minute to "wake up" when connected to the USB-C port on the laptop--maybe that's the laptop's fault.

    Periodically during operation the LG display will go black. (My office space, like many, contains multiple wireless routers, but none within 8 feet which would exacerbate a known defect with shielding in the LG display.) After 5-15 seconds the display will usually resume, or not. Occasionally the it will remain nonresponsive and it is necessary to disconnect the USB-C cable, wake the laptop and then reconnect the USB-C cable. On at least three occasions after the LG display went black, my laptop crashed and rebooted.

    Beyond this, the customer service from LG is very disappointing and not at all what might be expected from Apple. Trying to get the problem corrected has involved many visits to the LG website, web chats, emails that don't get replies, and talks with LG representatives, who freely admit that LG has not fixed the problem. Apple should find a better partner. The current remedy is to ship the display to an LG service center where a technician will add shielding and return it 7-10 days later.

    I cannot recommend this display and would advising waiting until problems are corrected.

    17 of 19 people found this useful

  • 5.0 out of 5 stars

    TOP OF THE LINE! THERE IS NO COMPETITION!

    I HAVE THIS PAIRED TO MY 15" MBPTB. I PURCHASED IT ON THE LAST DAY OF THE SALE!!!! I HAVE NO ISSUES WITH THIS MONITOR. FLAWLESS CONNECTION. FACETIME IS AWESOME!!!! MOVIES LOOK MARVELOUS!!! MUSIC SOUNDS INCREDIBLE!!!! VESA ARM MOUNT IS CRUCIAL! I HAVE NOT ONE COMPLAINT. WHOEVER HAS ANYTHING BAD TO SAY ABOUT THIS MONITOR EITHER CAN NOT AFFORD IT OR JUST A HATER HATER HATER.

    P.S. I EVEN CALLED LG THE DAY I RECEIVED THE MONITOR TO FILE A CLAIM STATING THAT THE THUNDERBOLT CABLE WAS NOT IN THE BOX AND THE NEXT DAY I HAD MY "EXTRA" CABLE DELIVERED BY UPS AT MY DOORSTEP. HHAHAHHAHAHAHHAHH . THANK YOU AGAIN LG!!!!!

    3 of 25 people found this useful

  • 2.0 out of 5 stars

    Works well....Sometimes

    Occasional it locks up, mouse pointer gets stuck on screen and have to unplug and restart my computer. Overall not great. Hopefully with software upgrades it will get better.

    10 of 13 people found this useful