• 1.0 out of 5 stars

    Horrible. Do Not Buy!

    • Written by Dineth M from San Francisco

    Lots of issues and way overpriced for what it is.

    25 of 33 people found this useful

  • 1.0 out of 5 stars

    Ugly and overpriced.

    • Written by joseph S from Maryland hts

    Did apple really approve this 2003 looking black plastic design? Ever cheap $200 monitors from china looks better than this plastic bulk. The picture quality is amazing but for the price they are charging, heck no!!!!

    27 of 36 people found this useful

  • 4.0 out of 5 stars

    Not as bad as these reviews would have you think

    • Written by Kevin J from Malvern

    I've had this displays since it came out and have experienced some of the issues that others have mentioned. After waiting a loooong time to get my hands on the monitor it was a little disappointing out of the box. When I initially setup the display my MBP wouldn't recognize it, but after doing a full reboot it was fine. I think it was more of an issue with my OWC USB-C dock than anything with the monitor. I never encountered the WiFi interference issue, but did have a problem with image retention on the display. The image retention got so bad that it was affecting my work, so I started a support session with LG to get the problem resolved. One quick online chat later and they issued a service request. I received a box to ship my monitor back within a few days and sent it back. I think the repair took a little over a week. My display is perfect now, despite having it returned with a very small crack in a non-visible part of the casing. I'm dealing with LG to resolve that, but it doesn't impact my review of the display, only LG's service team.

    I can see why people are frustrated. This display was flawed when it was initially shipped, but the improvements they've made seem to have helped a ton. The design of the monitor is a bit lacking, but the black bezel seems to disappear when I'm actively using the monitor so I don't mind it. The base is solid and heavy so the display isn't moving anywhere.

    At the end of the day, this is a killer monitor. You can certainly spend less money on LG's 27" 4K display (4K UHD 27UD88-W), but this thing is quality and having the extra pixels is very nice — especially when working in things like Sketch and Illustrator all day.

    Pros:
    * It's 5K
    * USB-C so you only have to deal with one cable to your Mac
    * The color of the display is awesome

    Cons:
    * Would have loved some other connections on the back other than USB-C to avoid buying a dock
    * They probably could have made the bezel smaller, like the 4K UHD 27UD88-W
    * It's a bit expensive, but 5K ain't cheap

    10 of 11 people found this useful

  • 5.0 out of 5 stars

    12 Months in still loving them

    • Written by Deborah R from Madison

    I purchased a pair of these to hook up to my late 2016 15" MBP and I am loving them. No crashing issues. Once in a while (5 times in 12 months.) on wake up one of the monitors comes up dark and I have to go into display settings to adjust the brightness.

    Great quality. Buying another one today for my remote office!

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Don't buy

    • Written by Donald N from Denver

    I've owned this display now for almost 12 months. With each MacOS update I keep hoping the integration will finally come, but so far no. I also own an old Thunderbolt display. What a difference! Yes, the resolution of the LG display is stunning. The sound is pretty good, but here's what is lacking compared to the Thunderbolt display:
    Unreliable camera integration - Unlike my Thunderbolt display which never lets me down on videoconferencing, this thing almost never works. The light is on (often during a videoconference) but no picture. Craptastic!
    Intermittent crashing of the system - This is completely unpredictable, but I've lost count of the number of times when I plug in the USB3 cord and it brings things down.
    Settings app I only discovered a couple of months ago - Found this by digging into the LG website. Without it you don't get periodic firmware updates.
    No ethernet - A major omission. Yes, that's right, no ethernet port on the thing. So, you have to have a separate USB3 to ethernet connection if you want to use your corporate or office ethernet connection.
    I could probably come up with more. Suffice it to say, I would never buy another one of these.
    Apple, get your act together and come out with a Thunderbolt 3 display!

    16 of 17 people found this useful

  • 1.0 out of 5 stars

    Nice resolution, color gamma, but... unstable connection with my MBP

    • Written by Timothy D from Eeklo

    When connected to my late '16 MBP 15" the connection is often unstable. Making my MBP switching from the display to my MBP display a lot. It's like a black out, en then a few seconds later it comes back. This is very frustrating when working projects where I really need the extra display. This is very frustrating on a € 5000 setup! The problem occurred after updating OS X to the latest version. And with only one year of support, witch is just passed for the MBP, I feel really abandoned by Apple!

    32 of 33 people found this useful

  • 5.0 out of 5 stars

    Beautiful, solid display!

    • Written by Colsey S from Sherwood

    This display exudes Apple's quality for color accuracy and function.

    2 of 9 people found this useful

  • 1.0 out of 5 stars

    Do your research before you buy

    • Written by Joseph D

    I mistakenly didn't do my due diligence and read all the reviews for this display before I bought. This display has given me nothing but problems, I decided to go with the LG because my Thunderbolt Display was amazing and lasted me 5+ years without any issues. I bought the LG and keep getting random turn offs/on to poor color quality and just overall reliability issues. For these reasons, unfortunately, I cannot recommend this display. My old Thunderbolt Display was better quality and built to last.

    39 of 42 people found this useful

  • 1.0 out of 5 stars

    Had major problems in less than one year

    • Written by Jeffrey S

    This display has given me many problems, especially for the $1299.99 price tag, I certainly expected it to last longer than six months. I only bought the unit six months ago, and already the display fails to turn on...I had to send it back to LG for repair and they have had it now for a month and still haven't fixed or replaced my unit. I wish Apple would make displays again. I miss the Thunderbolt. I cannot recommend this display.

    33 of 33 people found this useful

  • 5.0 out of 5 stars

    Quality Product

    • Written by Alexis T from Oldsmar

    Great image quality (what would you expect from 5K), looks sleek. Overall great purchase.

    2 of 8 people found this useful

  • 1.0 out of 5 stars

    Pixel Issue

    • Written by 敏扬 李 from 镇江

    The display I picked two months ago is experiencing some pixel issue. There is a white line along the side till the centre, which is extremely annoying. Please, make sure you will check the display's quality before you are out of the Apple Store if you decide to purchase one of these 5K displays. If you are not planning to purchase the display, it is a good news for you.

    Overall experience:
    The display's colour is sharp, however, the pixel issue is unacceptable. Since the display is not Apple's product, it is very hard for me to find LG's repair service, and even if I find the location of the repair store, it is very hard for me to carry the display to move around. So, just don't buy it!

    0 of 1 people found this useful

  • 5.0 out of 5 stars

    Works perfectly out-of-the-box as of Nov 2017

    • Written by Edward A from Holly Springs

    I picked up a new one from the Apple store on Nov 1. I've read all the reviews, and they've apparently fixed up all the problems. The sound from the speakers is tremendous, there's no WiFi interference, and I've experienced no other problem in the past month using everything this display has to offer. No firmware update necessary.

    6 of 11 people found this useful

  • 1.0 out of 5 stars

    Useless! Macbook pro crash after connecting / disconnecting

    • Written by Barry K from Oud Gastel

    Like the screen quality. But it keeps crashing my macbook pro after connecting / disconnecting the monitor. Which makes is useless. Apple support doesn't know any solution, internet is full of users with the same complaints.

    22 of 23 people found this useful

  • 1.0 out of 5 stars

    Lemon that was DOA

    • Written by Philip H from Richmond

    I bought the first version of the Ultrafine Display in 2016 and it was one of the defective models that kept crashing the computer and later was recalled. I gave the second version of the 21" display a try a few weeks ago and it finally worked. It was sold with defective firmware but the updates fixed the insanely loud audio. After some use, I realized that that the size wasn't big enough.

    So, I exchanged it for the super-expensive 27" model. It turned out to be DOA.

    Pros: none, since it arrived DOA
    Cons: very expensive, looks cheap and ugly, technical issues

    15 of 15 people found this useful

  • 2.0 out of 5 stars

    Lots of problems!

    • Written by Yiqi X from Redwood City

    I'm one of the first buyers. I ignored the wifi problem because it is avoidable by not using the router behind the screen. But 6 months into the normal usage of this display I found serious image retention problem, even when the display is on showing a static webpage for 1 minute! Avoiding all LG products at all cost in the future. P.S. there is a huge gap between the first level and second level of the volume in the internal speak inside the display. Awful product.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Nice display, but numerous issues

    • Written by Krisjanis G from Brooklyn

    Looks good, functions bad:
    - My mac often freezes on wake
    - Random disconnects

    23 of 24 people found this useful

  • 1.0 out of 5 stars

    Died after 18 Months

    • Written by Jeffrey M from Niles

    For how expensive this is, it should last WAY longer than 18 Months, but now I have a dead monitor that I spent $1000 on and can't do anything about it.

    33 of 35 people found this useful

  • 1.0 out of 5 stars

    This display has some serious issues

    • Written by John W

    We bought a bunch of these in early 2017 and 9 out of 10 of them have some serious issues...From random rebooting, to USB-C problems, all with the latest firmware...We cannot recommend these monitors at all. Our old Thunderbolt Display's worked great, we thought we would "upgrade" to these LG's, but they were in fact a downgrade. Also the picture quality leaves a lot more to be desired...Even with the latest firmware updates and hours on the phone with LG, the issues all still persist.

    35 of 36 people found this useful

  • 1.0 out of 5 stars

    Screen burn-in problem

    • Written by David S from Providence

    Not even one year old and having screen burn problems. Not recommended.

    25 of 25 people found this useful

  • 5.0 out of 5 stars

    Stunning Display

    • Written by Justin N from Frisco

    I'm only 2 days into owning the 27" version; so, if anything changes, I'll update my review.

    Right now, I'm beyond thrilled. This is the best display I have ever owned. It's basically a giant Retina display. It is so clear that I could even go without my glasses if I needed to.

    Setup was a breeze. Just take it out of the box, plug into power, and connect the USB-C cable to the Mac and the the display and you're done. Access to the USB-C ports is so simple compared to monitors that try to hide them behind an access cover.

    I do have one complaint. I've been unable to register my purchase because of the location of the serial number. Apparently it's hidden behind the display stand connection of the back of the display. The model number is also placed at the bottom of the display; so that you have to lay it down flat to get a picture of the very fine print label.

    Unfortunately, I have to use 2 different MBPs for work; so, I thought I had to stick with my old Dell display for one computer and the UltraFine for my other. However, I just discovered that I can use a Thunderbolt adapter for my older MBP to also connect to this display. Now, I can just switch out which MBP is attached to my display. It won't be super convenient, but it will be better than having 2 monitors on my desk.

    Right now, I think you can't go wrong with this display. It's very pricey, but worth it!

    3 of 8 people found this useful