• 1.0 out of 5 stars

    Bottom line, this monitor is not good

    I have really tried my best to work with the problems with this monitor, but ended up returning it. It just has too many issues. The picture quality is nice, but if it wont work right, its useless, especially for the price LG is asking for it. I expect, for $1000.00 this machine would be great with no issues at all. Mine has a sound problem, blue and red hues are off, and also would shut off completely all by itself, at random.

    14 of 14 people found this useful

  • 5.0 out of 5 stars

    Wonderful. Beautiful Picture. Lacks Apple Design qualities.

    I love this display. Despite the fact that it is black and sorta blocky (unlike most Apple products), I still give it 5 stars because I am so glad I can bring 5K retina to my MacBook Pro. The color is also superb for color correction and important detail work.

    The built-in camera is really an added plus that I wasn't even expecting. I am not sure this monitor is worth the $1300 it will soon be costing, but it is worth the $974 it is now.

    5 of 8 people found this useful

  • 1.0 out of 5 stars

    Love the Picture, But too many other problems ...

    I purchased two displays to work from my new MacBook Pro at home.
    When I hooked everything up I started having some strange intermittent problems that included, bluetooth keyboard and Magic Mouse quirkiness and dropouts, apparent Wifi connectivity issues for the laptop, even Wifi connectivity issues for my iPad Pro, which was on the table next to the monitors. The unreliability of the "system" that is apparently being caused by these screens makes the setup unusable.
    As a comparison, when I use the MacBook Pro with my older 27" Cinema displays (at work), none of these problems persist - very reliable Wifi, bluetooth, etc.
    I figure the radiated EMI that these displays are producing is interfering with Wifi, bluetooth, and may actually not be healthy for humans to be around. How did these displays get past of the regulatory requirements for use by the public? How did Apple buy into these displays as a product?
    Also, the integration of the display speakers with the MacBook Pro is poorly implemented.

    9 of 9 people found this useful

  • 4.0 out of 5 stars

    Amazing picture quality with a retro design

    I got my 5K monitor a couple of days ago and I love it, the picture quality is as good as my 15" MBP 2016. I don't have any problems with the performance of the monitor, USB-C is going to be the new standard port so no complaints with the build in hub. I believe all the problems that this monitor presented for some people can be fixed with software updates so its not big of a deal, apple displays also had issues before and they were fixed. The only thing that distance this LG 5K monitor to be great is the design, I know LG may not have the same build in quality as apple (specially working with aluminum) but at least try something like the body of the LG 27UD88 with thin bezels of DELL ultrasharp U2717D. Apple costumer love design, build in quality and functionality, specially with a monitor where we have to spend hours of work in front of it. I have a cinema display A1081 and after more than 13 year I still love it.

    The good:
    Picture quality, good sound, ergonomic, good camera, and sensors.
    The bad:
    No 3.5mm, ethernet or SD port and a retro looking stile with a big forehead and plasticky touch.

    Conclusion: Its a great companion for the MBP 2016 and future mac products, but the price is what makes people judge roughly. If LG is going to charge money like apple does, then they have to build this monitor with premium finishes. $1000 is almost the price of a refurbished iMac so it has to be cheaper than that.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Very Disappointing Experience - Underwhelmed

    Bought 6 of the new LG displays for our office along with new MBPs for the team. We are all having issues with crashing, no recovery from screen going off, and strange random behaviour. Sometimes 2 of my USB C ports do not work to wake the screen, other times they do. Bloody annoying.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    As bad as it gets :-(

    I tried this 5k LG display out, the picture quality looked good, but I went through two dud's to get one that finally worked, but the sound quality is just awful. I had to return it and ended up buying a used Thunderbolt instead.

    10 of 11 people found this useful

  • 5.0 out of 5 stars

    It only took 5 minutes to get over the aesthetics of the monitor itself

    I have a brand new MacBook Pro and this monitor. It's the best set up. The display is truly the best quality I have ever seen. I love working on this display. The screen finish has an anti-glare coating that really helps in my agency as there are lots of lights around.

    3 of 10 people found this useful

  • 5.0 out of 5 stars

    Haters gonna hate

    I have used this display for 2.5 months and I have had no problems. I absolutely love it and have changed my entire setup because of it. I used to use the laptop as my primary screen. Now I use this LG as my primary screen. Do yourself a favor and go check out the monitor for yourself because it is better than people make it out to be.

    4 of 12 people found this useful

  • 1.0 out of 5 stars

    Display Great, every thing else, not so.

    Display is beautiful!
    However the USB C capability is meant to work like a HUB so I only have to connect one cble to my 15inch MBP when I come home. However nothing gets recognised by the MBP when run through the monitor! All works perfectly when you plug it in directly to the MBP.
    Worse, apple can't help as it is a third party product, LG Australia were useless and fobbed me off to the USA LG who could do nothing but tell me to return it to where I purchased it. Now trying to arrange with Apple to have a replacement pre-positioned so I don't have to go without a monitor for 4 to 5 weeks whilst I wait for the new one. Apple support from Travis has been excellent, just hope he, and I, aren't let down by some further policy etc...

    Great display, doesnt really do any thing else it says it will at this stage. Very expensive for broken promises.

  • 5.0 out of 5 stars

    100% RECOMMENDED

    I will make this short and sweet. I have used many high performing monitors in my day and especially as of recent as I was deciding on what I should use for my primary monitor. I just purchased the UltraFine 5K today and calibrated it with DisplayCAL. The results? 100% sRGB (I've never seen 100% before). 87.5% Adobe RGB. 99.8% DCI P3. This monitor is INCREDIBLE. Ignore the bad reviews. I'm in love at how accurate and uniform this display is. THANK YOU APPLE AND LG!

    4 of 10 people found this useful

  • 2.0 out of 5 stars

    Want to love it, but continue to be really disappointing

    As previously having a MBP and Thunderbolt Display, I naturally "upgraded" to the 5k when I bought the new touchbar MBP.

    Things I love:
    - Resolution
    - Adjustable base

    Things I hate:
    - No edge-to-edge screen like the old Thunderbolt
    - The plastic bezel around the screen feels very cheap like if you grab it at the wrong angle it will break.
    - Sound quality is pure garbage (it's a significant downgrade from the old Thunderbolt displays - how do you move backwards here?)
    - Using full keyboard (with numeric pad) requires use of a dongle
    - Moving back-and-forth between laptop use and monitor use (like normal office setting needs on a daily basis) results in the keyboard being unresponsive frequently...this requires pulling out the plug in the back and plugging back in.

    Bottom line: the 5k resolution is lovely but this monitor has proven more painful to me than anything.

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    Nothing but problems...

    Just after one month, this display is completely unresponsive... Really!

    Moreover, when it did work, the display would never want to reconnect after being unplugged from my Mac. I had to restart the computer and reset NVRAM just to get to work again. I spoke to Apple Support three times and they confirmed that there was absolutely nothing wrong with my computer.

    Now I have to sit here for 7-10 business days for LG to send me a box to ship it back to them... Ridiculous.

    I can't believe I paid $1,000 for this pile of garbage.

    Get it together LG!

    17 of 18 people found this useful

  • 4.0 out of 5 stars

    Great Picture with a Few Flaws.

    I love this display, however, mine does have the issue with the flickering ( old model ). Windows Bootcamp doesn't seem to always work with the display as it will be extremely blurry. No buttons which is a let down. An adapter that gives you HDMI (Multi Port) will not turn the monitor on. Will ONLY work with Mac as of now which is a bummer. You also can't use an eGPU as there are no USB-C GPU cards on the market. Could be better but it works for me.

    2 of 5 people found this useful

  • 5.0 out of 5 stars

    Brilliant!!

    I'd been wanting two of these monitors for some time, but the reviews had put me off. I have a new 15" MBP with touch bar, and I use disk encryption, so based on the previous reviews I'd read this was a recipe for disaster with regards to running these monitors.

    Prior to getting my new MBP, I had a 2013 MBP and when at home used it with a single 24" monitor via HDMI cable. This was great until I upgraded to El Capitan and from this point I had nothing but trouble running any external monitor or projector - and things were even worse when using with Parallels. To my dismay, these issues continued with the new 2016 MBP with touch bar.

    After reading about the issues people had been having with these monitors, I decided to wait given the price of one let alone two. Once LG formally announced they had issues and that new models built from Feb would have extra shielding, I decided I would bite the bullet and buy two once the new stock arrived. After having to wait for around 8 weeks, they arrived last week.

    As many people have said, the quality of the picture on the monitor is outstanding. I haven't had any issues with them when the laptop goes to sleep - everything wakes up again and returns to the state is was in before it went to sleep. I read somewhere that someone who had disk encryption switched on had issues until they switched this off - I still have this on and it's not caused me any issues. Some people reported Thunderbolt cable issues, I've not had any.

    I haven't tried using USB devices directly plugged into the monitor yet so can't report on whether these items wake properly after sleep as some people reported, however I think this is more likely an OSX issue as I have USB devices that don't wake from sleep properly when connected directly to the MBP via a USB adapter.

    It did take me a while to get the correct Graphics setting in Parallels due to the mode I'd been having to run it in with my previous monitor, but after changing this to the "Best for Retina Display" option, the setup is now perfect.

    If you're considering buying these then based on my experience you won't be disappointed.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Disconnecting like most of the time, will not wake from sleep

    Have had to exchange this monitor twice now, still having issues hopefully next batch will be good

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Life is NOT GOOD :'(

    I received mine in January and was one of the units that did not have the shielding installed. I was not happy that I have to wait three weeks for it to be shipped back to LG, retrofitted with shielding, and then shipped back to me. It is my opinion this should have been handled differently both by Apple and LG. This problem should have been noticed long ago by both Apple and LG and it is for this reason I am only giving this product one star.

    I do tip my hat to Apple for at least pulling them off the shelf once they finally found out that customers were having issues. I have been assured that the units now sold have either been manufactured with the shielding or retrofitted with it.

    If it were not for this MAJOR PROBLEM I would have been giving this product a 5 star review. So, since the problem has been fixed, go ahead and order with confidence until another problem is discovered by the public that the engineers at the testing lab overlooked.

    10 of 15 people found this useful

  • 1.0 out of 5 stars

    Return to nearest trash bin! Yikes!

    The LG 5K monitor has been nuts for me. I have returned it twice and now I am on my third.

    So far I have experienced the following:

    A.) Cable issue, if its near the router the display goes haywire.
    B.) Turns on all by itself
    C.) Turns off all by itself
    D.) The speaker quality is so bad, my old speakers that I got 10 years ago sound better than this.
    E.) Green Squiggly line that appears ever so often in center of display. LG says that this is normal and part of a break in period.
    F. Ugly design. Thunderbolt Display looked and felt so much better. Will be going back to my Thunderbolt.

    This is a no-go and epic fail. Hope Apple realizes what a disaster this display is and makes their own.

    11 of 13 people found this useful

  • 1.0 out of 5 stars

    Worst monitor ever plagued with PROBLEMS!

    Ouch. I have been an avid Apple user and enthusiast for years, but after dealing with this monitor - WOW, belongs in the trash. I purchased the "newly revised" model with a better cable, and had same issues as before.

    For reference, I am using this on a brand new Macbook Pro with touch bar.

    Randomly turns off and on, speakers don't work, and the quality is terrible. My old Thunderbolt Display was better quality than this so called 5K display. The hues are off and too much color bleed and green. IF you can even get this thing to even work. It's a 50/50 shot whether it turns on or not, depends on its mood.

    15 of 17 people found this useful

  • 1.0 out of 5 stars

    Terrible product and a terrible experience

    I purchased the device wanting a simple process to turn my new MacBook Pro 2015 13" into a business workstation, I was concerned about its bad press but had thought that the issue had been addressed. Newly purchased monitors were meant to receive shielding that prevent the issue. When I unboxed my new, expensive monitor, I was surprised to find out that my expensive new monitor was unusable.

    I can get maybe 10 seconds of use out of the monitor before the screen goes through a disconnect/reconnect cycle that ends sooner or later with my MacBook overheating and freezing. However, for the few seconds that the monitor is functioning correctly, the image is amazing. This is the antithesis of the "apple experience".

    When I called apple to get assistance, they told me that since the issue was related to the monitor, I had to contact LG. I dod so, and was informed by LG that Apple had sold me a monitor not meant for this region and that LG Australia couldn't support me. The LG support agent then hung up on me. Impolite and rude customer service makes a disappointing experience even worse.

    Apple have said that they're going to try and assist with the issue, so I'm going give them a few days to see what happens. If this isn't resolved quickly, I'll be sending this monitor straight back.

    Very disillusioned with the apple brand. Premium pricing demands a premium experience

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Just Amazing

    I was very surprised to see all of these issues with these monitors. I ordered my two monitors the day they became available and they were shipped 3 weeks later. They are connected to my MBP 16 TB (fully loaded). They have provided the most incredible computing experience I've ever had, and have performed flawlessly from the moment they were unboxed.

    I don't remember a firmware update specifically for these monitors, so it is difficult to imagine the issues, other than being to close to a router. I'm wondering if mine are working better because I have the full configuration of the MBP???

    Anyway, I hope they get these issues solved for the masses because once you've used one of these displays it is very difficult to sit in front of any other display.

    8 of 16 people found this useful