• 1.0 out of 5 stars

    Apple Thunderbolt Display MUCH better!

    • Written by Joanna C

    I bought this for my home office, but have had nothing but issues. Already been sent to LG twice and came back with same issues. Ended up selling it and getting an Apple Thunderbolt Display. The colors are MUCH crisper on the Apple Thunderbolt Display and it matches my Macbook pro perfectly. Apple quality is the best, have not had any issues - zero with the Thunderbolt Display...And a good value too! Highly recommend going to the Apple Thunderbolt 27" versus the LG 5K...I will never buy another LG product again!

    15 of 19 people found this useful

  • 1.0 out of 5 stars

    Still crashes MacBook Pro (2017) nearly every time it sleeps

    • Written by G Chadwick S from Brewster

    The monitor looks great, good real-estate, clear text etc. But it frequently crashes my MBP. If I go to lunch, I come back to a post-boot login screen. Can't believe this is still happening. No updates have fixed.

    14 of 17 people found this useful

  • 1.0 out of 5 stars

    Do your research first..

    • Written by Christina C

    I should have listened to the reviews on here...The display is plagued with problems, and yes, I did install the latest firmware. I am getting kernel panics everytime I plug in a USB device...Also getting random drop outs in video.

    For the price point of $1,299.99, I expected so much more out of Apple and LG.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Beautiful display + terrible sound = waste of money

    • Written by Bjorn B from Victor

    This is the highest resolution, brightest display I've ever seen. It easily beats the brightness of the 2017 MacBook Pro. But the speakers SOUND TERRIBLE, JUST LIKE EVERYONE SAYS! At the 2nd volume notch its' already *way* too loud, you have to use Option+Shift+Volume to "micro adjust" it down to make it not sound like someone tooting in a tin can. Absolutely terrible, and honestly makes it a huge waste of money... You can undoubtedly get a nicer screen without the terrible speakers for much less (not to mention the terrible mic, that's also really bad quality, sounds like you're in a giant hollow chamber). But the one hidden gem? The camera is higher quality than the MacBook's. Which honestly just makes me feel like Apple cheaped out on the MacBook. Way to go Apple, you're doing a fantastic job tarnishing your once-sterling brand... keep it up and you'll run it into the ground in no time!

    12 of 13 people found this useful

  • 1.0 out of 5 stars

    Buggy and unreliable

    • Written by Ink G from London

    LG clearly didn't spend the time they should have done to get it right. Half the time it won't turn on with the laptop (MBP15"2016) and I either have to reboot or unplug the Mac, the USB ports don't always work either, and sometimes the screen comes on with no brightness.
    While some of this could be macOS related I suspect most is to do with poorly written firmware in the LG monitor.
    I also have a cluster of dead pixels which is very annoying.
    Finally, I have found no way of getting this monitor to work with Windows 10 on BootCamp. It just does not work! (I work in IT and have tried everything.)

    12 of 13 people found this useful

  • 1.0 out of 5 stars

    Beautiful but defective monitor.

    • Written by Douglas H from Brandon

    The display is very beautiful and easy on my eyes. The idea of having a USB-3C bus where I leave my backup drives and other devices plugged in and just have to plug in my laptop is a great idea. The problem with this picture is that my unit is defective. It hangs my Mac sometimes when I plug it in or when Night Shift kicks in. It sometimes comes up with a super dim display with no way to increase the brightness in a well lit room. The USB bus fails and requires me to disconnect my devices and reconnect them to get the ports functional again.

    So the question is "Is this a defective unit or a defective product?" The jury is still out, but LG says that my unit functions as expected after I confirmed the problem in the Apple Store with a floor model and after I shipped it back to LG three times for repairs. I hope your mileage is better than mine. Oh and by the way, my monitor got the extra shielding the first time they repaired it, so the original WiFi bug that was affecting everyone was not my problem.

    13 of 15 people found this useful

  • 1.0 out of 5 stars

    AWFUL DISPLAY POOR QUALITY :(

    • Written by Cindy S

    I bought this despite the bad reviews and am sorry I bought it. My biggest problem is the USB-C ports in the rear of the display. They only work 50% of the time, sometimes I plug my USB-C gear in and it doesn't recognize. I called LG Support, which was a waste of time. They told me that they are working on a firmware to fix it, and should be ready sometime in 6 months. I didn't pay $1299 to have something ready in six months. This display definitely wasn't ready to be debuted and if Steve Jobs was still around he would be very disappointed.

    1 Star.

    13 of 15 people found this useful

  • 1.0 out of 5 stars

    Would be a beautiful thing if it worked reliably

    • Written by Peter O from BRIGHTON

    Had seen these in my local Apple Store and was blown away by the image quality (it’s absolutely stunning). I initially held off buying one based on previous bad reviews. However, once the shielding issues were reported as fixed I decided to give one a try. Three days later, I’m returning it, as it keeps disconnecting itself randomly from my MBP. The screen goes black, the connected hard disk gives a disk not ejected properly error and the all windows revert back to the MBP (just as if the monitor had been unplugged). I have had no such issues with either my Apple Thunderbolt (Thunderbolt 3 to Thunderbolt 2 adapter) or Dell (USB-C to DP cable) displays. The LG’s S/N started 0701 (Jan 2017) and the circle symbol was present on the box (indicating a unit to which shielding has been retrofitted by LG).

    12 of 13 people found this useful

  • 1.0 out of 5 stars

    Not a good display!

    • Written by Trevor T from SAN CARLOS

    This was a horrible display. I had problems with the shielding cable and LG support was not satisfactory. Ended up returning and buy an Apple Thunderbolt Display instead.

    13 of 15 people found this useful

  • 1.0 out of 5 stars

    Terrible purchase.

    • Written by Dennis C from Gaithersburg

    This monitor is unusable. It worked fine for about the first hour when hooked up to a new 2016 13" Macbook pro. Then it started crashing periodically whenever HD videos were viewed in full screen mode. I also encountered the flickering, fade to black screen.
    Eventually it would crash the MBP, without fail, at least once every hour. When in clamshell mode, it would periodically fade to black, and sometimes come back. Then eventually it would crash, and actually send the MBP into recovery mode when I tried to turn it back on.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Ultrafine 5K is UltraCoarse -- Crashes MacBook Pro w/Touchbar in Sleep Wake

    • Written by John R H from PALOS VERDES ESTATES

    I have been using two of these 5k displays with the latest highest end MacBook Pro with touchbar. 10.12.3 update is installed but did not help.

    It causes my computer to crashes multiple times each day, even when I leaving my computer on with no programs running.

    Further, unlike my previous Apple Thunderbolt Display, the three thunderbolt 3 (USB-C) ports (on the thwack of each display) cannot recognize hard drives attached to those ports (with Apple's adaptor). Both displays are connected directly to the MacBookPro. The screen is advertised as being able to easily chain thunderbolt devices from those ports, and I can't even get it to recognize a single Thunderbolt drive let alone a chain of 3 thunderbolt Drops that the old Apple Display handled with no problems.

    The displays of course are gorgeous when it is working, especially with two of them. But they are useless due to the crashes caused.

    I guess Apple should reconsider its decision to exit the business of displays because "there are great third party alternatives available". This is the one Apple strongly promoted in their big show in October, and it is an embarrassment for LG and Apple!

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    No Split Screen.

    • Written by Nathan D from Mounds View

    LG touts this monitor as supporting split-screen options. I was excited for this. After receiving monitor, I was unable to get this feature to work (via LG Screen Manager). After 45 minutes with LG support, I am told Apple has disabled this feature, "call Apple". Yeah. Other features so far are awesome, but to advertise a feature that's not available is fraudulent. Thus 1 star

    13 of 16 people found this useful

  • 1.0 out of 5 stars

    Junk

    • Written by Neil P from Covina

    Bought it in August of 2017. 14 months later it starts sprouting vertical always on lines. comes with a 12 months warranty so the solution is nothing but replace.

    Never had a monitor that went out so quickly or came with such little support. Never again

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    NOT a happy camper with this display

    • Written by Jennifer H

    I am sorry to report that this display is not good. The color quality is off and we use this in production and our old Samsung we replaced looked better, also the sound quality from the speakers is absolutely terrible. In addition to all of this, only one of the USB ports actually works, the rest of the ports are non functional. For the price tag ; like others, I would expect more.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    JUNK monitor! Return to nearest store.

    • Written by Christina C

    WOW, this thing has been something else...I bought it at full price for the $1299.99 + sales tax, my total bill was $1400+ out the door with taxes...This monitor is plagued with some serious problems...Mine would just keep turning off on its own and also I would like to add the speakers were Terrible! for $1400 I was expecting a lot more from LG and Apple.

    14 of 18 people found this useful

  • 1.0 out of 5 stars

    MONITOR IS NOT GOOD, DO NOT BUY.

    • Written by Jeffrey S

    I have tried my best to stick with this monitor, but ended up returning it today. For me, it did not work out. There are serious defects in this display, so I returned it and got myself a Thunderbolt Display from Apple and absolutely love it.

    This LG had problems , it keeps turning off on its own and then green lines would show up. Also had some random reboots too.

    Stay away from the LG and insist on the Apple genuine Thunderbolt, you will love it.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Reliability Problems Persist - Blank Screen, Screen Brightness (Continued)

    • Written by Stephen G from Ashburn

    So many problems with the monitor. It just doesn't work reliably. It is better than it was back when I purchased; but patches fixing their numerous defects aren't being released fast enough.

    I am also annoyed that it isn't compatible with my AppleTV (the product review never said it was). Limits my ability to do presentations in my office.

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY THIS MONITOR

    • Written by Corbett K from Palatine

    I have had the monitor for 2 months. It has been nothing but problems. I sent it back to have the shielding fixed. However, it still has issues with the USB-C connection. Almost every time I hook up my Macbook Pro, it won't properly wake up. I have to reset my Macbook everytime I connect it to the monitor. Save yourself the headache.

    13 of 16 people found this useful

  • 1.0 out of 5 stars

    Beautiful display when it works

    • Written by Steven B from Olathe

    What a disaster this monitor has been. Mine came with the Wi-Fi shielding issues and the way our office is configured there's very little room to place the router further away, so the monitor flickers or sometimes just blacks out. Then often times the monitor won't wake from sleep and worst of all the BMP will freeze up when connected to the monitor causing you to have to reboot the MBP. There are other issues as well, but those are the most egregious. I purchased the monitor from Apple and they won't return my emails or calls and when I call LG they want me to ship it back and go without a monitor for 2-3 weeks so they can fix their defective product. Remember what it was like when Dell equipment and Windows had problems and both companies would say it's the other's fault... well welcome to the new Apple and LG.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Return to nearest trash bin! Yikes!

    • Written by Tony M from burlingame

    The LG 5K monitor has been nuts for me. I have returned it twice and now I am on my third.

    So far I have experienced the following:

    A.) Cable issue, if its near the router the display goes haywire.
    B.) Turns on all by itself
    C.) Turns off all by itself
    D.) The speaker quality is so bad, my old speakers that I got 10 years ago sound better than this.
    E.) Green Squiggly line that appears ever so often in center of display. LG says that this is normal and part of a break in period.
    F. Ugly design. Thunderbolt Display looked and felt so much better. Will be going back to my Thunderbolt.

    This is a no-go and epic fail. Hope Apple realizes what a disaster this display is and makes their own.

    12 of 14 people found this useful