• 3.0 out of 5 stars

    Very Nice Quality - but does crack easily

    • Written by Edgar M from Oakland

    I purchased this case along with my new MacBook Pro about 1 1/2 years ago. I purchased my laptop as a replacement for my iMac and have gently used my laptop since I purchased it - really it's not used very often, but I wanted to make sure it was protected from any exterior damage, so I purchased this case for it. It does snap on very easily and looks and feels great - you can tell it's made of great materials. I also purchased a leather sleeve for my laptop and always have it inside of that sleeve. I noticed a couple of months back that my case was already cracked in the corner despite the fact that I don't use it often, don't travel far with it, and have never dropped it. It was a bit disappointing. I will say though - their customer service is great and they are in the process of replacing it now, so that's great! I'm hoping that they've improved the material so that it doesn't break as easily, but am still happy to have something to protect my laptop from external damage!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Trash

    • Written by Christopher T from Berkeley

    Apple shouldn't sell this product. You're better of taping 50 $1 bills to the surface of your MacBook that wasting your money on this travesty. As noted here and elsewhere, it begins disintegrating after a few weeks. Every day, I find small bits on plastic on my desk, generated from cracking, brittle corners.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    TERRIABLE !!!!!

    • Written by Skye C from london

    I bought this product for my new 15' MacBook Pro as I loved the look of it however within a few weeks of having it it started cracking and bits started breaking off of the bottom shell in the corners and now starting on the top half and paying £40 for a cheap bit of plastic that breaks in a few weeks is not good at-all its not acceptable

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Definitely wouldn't recommend

    • Written by Alicia M from Mississauga

    Chunks of the corners are falling off and it is cracking all along the sides of it. This started right after I got it and just keeps getting worse.

  • 1.0 out of 5 stars

    Terrible

    • Written by Jon B from Ascot

    Offers zero protection. Stops lid from totally shutting. Cracks form within days of it being on the MacBookPro. I’ve had two now, as has my mother and my girlfriend. Each has been the same. Terrible quality product and not cheap! I’d rather put my MacBook in the cardboard sleeve that the Incase comes in. Plastic actually broke off and was shut in the MacBook, leaving a nice hole on the screen. I cannot believe Apple are still stocking this product. Anyway... a Tech21 case is what you should buy. I have now. It’s a bit more expensive but offers amazing protection and is still very streamline. Apple also stock this but certainly for the 15” touch bar model, you will have to order online.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Cracked Corners

    • Written by Matthew G from Charleston

    Within 2 months, the front two corners had cracked off and the case became totally useless. Threw away and will not be purchasing more hardshells made of whatever material Incase uses.

    5 of 5 people found this useful

  • 2.0 out of 5 stars

    Corner Cracks Galore!

    • Written by Kenn J from Shasta Lake

    Love the feel of the case and the protection to the surfaces, but the corners all started to crack after a very short time! Not sure how long this is going to last, or how much drop protection I really have. Disappointed. If they would correct this obvious flaw in materials and workmanship I would give it 5 stars!

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Fits well, looks good, but cracks

    • Written by Paul R from North Willoughby

    As with other review, corners cracked and broken and mac exposed to knocks exactly where you don't want it to be.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Great Case BUT Causes My MacBook Pro to Overheat!

    • Written by Sabrina O from Conway

    As the title states, this case works well as a case. BUT, for some reason, it causes my (4-month-old) MacBook Pro to overheat... In order to present presentations, I have to take the case off or else the computer will get extremely hot to the touch and the fan will go into overdrive. Once I take the case off, everything is fine... Please purchase a different case if you are going to use your laptop in a professional setting. I am currently searching for a new one.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Do not recommend

    • Written by Lisette P from Altamonte Springs

    The top of my Incase falls off my laptop consistently. The bottom case has a better hold but altogether, the case does not have a good hold over my laptop thus, not a good protective case. The Speck cases apply use to carry was a much better investment.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Doesn't fit and cracks on corners

    • Written by Ashley B from Loganville

    Top pops on just fine, but the bottom does not fit at all. The back end will not pop on, and moving the screen back and forth makes it shift off even more. It started cracking the first week of purchase from just trying to gently pop it into place, and keeps getting worse as time goes on. $50 for this thing! I can't believe Apple can't make a case to fit its own laptop. I want to return it, but this is THE case for my laptop. I don't really get any other alternative...

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Waste of money

    • Written by Linda M from The Pas

    After a couple of times of removing the case to clean my laptop, the corners around the case started to severely crack. It was definitely not worth the money. Very disappointed in this product.

    7 of 7 people found this useful

  • 5.0 out of 5 stars

    Cracked Corners

    • Written by Ben C from Calgary

    This is an excellent case. It has protected my 2017 MacBook Pro 15 extremely well, however, all four corners started to crack. The computer was never dropped or exposed to excessive pressures at the corners. Upon talking to Incase, they were happy to replace the case. Their service was excellent and prompt. It's nice to know that they are willing to stand behind their product. Like with every other product, cases should not be expected to last indefinitely, even hard hats have expiry dates. If this case is able to protect my MacBook for a couple of years, it's well worth the money.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Cracks

    • Written by Austin D from Bridgewater

    Has never been dropped, thrown, or abused in anyway and there are already 2 corners that have cracked. It's not a big crack but it's enough to drive you bonkers. There are other reviewers with the same complaints so I hope as you read this that you see some sort of pattern. Will definitely be getting another, more sturdy, case for my macbook.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Not Recommended

    • Written by Savannah G from Arrington

    I was excited for this purchase as it was the only Hardshell case that fit this computer, but to my disappointment within a month it was already cracking in the corners and not is breaking all around. I had not dropped nor damaged it myself, it was just the poor quality of the case. As a consistent customer with Apple I was extremely disappointed in this product of theirs and was not offered a return or exchange.

    5 of 5 people found this useful

  • 3.0 out of 5 stars

    Good fit, not as durable

    • Written by Amit B from Rockville

    We have had it on a MacBook Pro for about 2.5 years as we thought it would protect against accidental falls and bumps. So far the laptop and the case have been well treated with no falls or bumps. But alas the shell started to crack after the first year and after the second year has been chipping from the edges. Typically the edges are around the cutout’s for the ports. Not happy with this performance. Wished I could find a case for the MacBook Pro made if the same stress hardening plasttic of which the iPhone 6 case is made. This phone has had three or four falls in concrete or hard surface but no damage to case or iPhone. Will look for a different design when replacing this MacBook Pro shell.

    Yes, excellent fit and looks and handles great.

    3 of 5 people found this useful

  • 1.0 out of 5 stars

    Cracked Corners After 3 months

    • Written by Melissa C from South Amboy

    I've had this case for only 3-months and all 4 bottom corners have cracked. One corner is about to crack off completely. I don't carry the laptop around too often (stays stationary on desk 4-5 days a week). And when I do bring the laptop home, it goes in a fitted cushioned sleeve.

    4 of 4 people found this useful

  • 3.0 out of 5 stars

    Protects, but not a perfect fit

    • Written by Xavier S from Temse

    Pros: it does protect your laptop from accidental scratching.

    Cons:
    - with the case on, I can't open my laptop to the full extent it went before. Screen opens to just over ~90°, which is just disappointing and disturbing when you try using it on your lap
    - bottom case doesn't fit terribly well (I have to keep clicking it back on the front corners)

  • 2.0 out of 5 stars

    Already cracked after light use

    • Written by Mauryia M from DOVER

    My laptop rarely leaves my home, if it does it's carried in a backpack. I noticed one corner of the top shell is shipped and upon further inspection i realized there were cracks on all corners of both bottom and top shell. I do not recommend this for anyone honestly.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    CHEAP QUALITY CASE

    • Written by Hammad S from Shipley

    I have had this case less than 24 Hours for my 2017 Macbook Pro 15 Touchbar and it has cracked the plastic, It is a waste of £40. I have exchanged it for Tech 21 Case. Tech 21 is worth the money and it has better protection for your Macbook also it is worth what you pay for.

    14 of 14 people found this useful