• 1.0 out of 5 stars

    Disappointing - music starts on close; backlight doesn't work at night (!)

    Have had several Logitech keyboards for iPads in the past. This one is the worst.
    Music plays automatically when the you close the keyboard - so the battery just drains all the time! The backlight doesn't work at night.

    Not worth the hassle. Wait for better options to turn up.

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    So far, So good with mod fix

    I'm loving the keyboard and case so far, but understand the issue with the non-locking closure that keeps the iPad on and plays music. My fix is to detach the keyboard section (which just pulls off from the magnetic end)and turn it around to place over the iPad pro (maybe place a rubberband around it to hold it in place?). I haven't travelled with it like this yet, but it still protects the top of the iPad and doesn't turn on the iPad pro. Of course, this isn't the best fix, but given the negative reviews of Apple's own keyboard case, I'm not inclined to buy their version either and this may be a temp fix until Logitech figures out how to address the issue. It's terrible that we have to spend good money on substandard products that obviously haven't been fully tested.

    3 of 3 people found this useful

  • 4.0 out of 5 stars

    Backlit Keys Win The Day for me

    While this keyboard/case ensemble is thicker & heavier than Apple's own Smart Keyboard, the one glaring difference the backlit keyboard. The USA arrangement is exactly the same as Apple's as well as the utilization of Apple's Smart connector. However, in a side-by-side comparison, the Apple Smart Keyboard is much thinner & lighter....so if mobility/portability is a concern then Apple's wins.

    The other useful advantage with Logitech Slim Combo is the adjustable kickstand for a wider array of viewing angles, whereas Apple's Smart Keyboard can only be viewed from one angle. CAVEAT EMPTOR: the adjustable kickstand gets a bit loose after just a few weeks usage, I suspect it will become downright "floppy" + useless after 6-12 months.

    3 of 4 people found this useful

  • 2.0 out of 5 stars

    Great keyboard, fails a a case

    As a keyboard this is well executed. Backlight on keys is great, fully adjustable screen angle: perfect. Keyboard feel and key travel: great.

    As a case, this fails completely. The keyboard remains active with iPad locked and the case closed. This means that if you pick the case up holding the keyboard side, keys can be pressed and this can trigger various responses. The annoying one is media files playing at full volume in your backpack. The more serious is repeated unlock failures until you're either locked out or your iPad erased depending on your security settings.

    Would give it one star but for the good performance as a keyboard.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Another person with the Auto Play Music problem

    Hi. Since the day I got this keyboard, it starts playing when the iPad is closed. I've had it start playing when I'm carrying it in my hand, when I put it in my backpack and start walking, and randomly start playing from my car's trunk. As other reviewers have mentioned, the music is not subtle either...it starts playing back music at a very loud volume. This clearly is a product not fit for purpose, which is a shame, because the keyboard itself is pretty slim, and I actually like typing in it. However, every time I carry the iPad outside I have to turn it off, because I don't know when or where it will start playing music.

    Apple, if you do check these posts, please help your customers and force Logitech to do a recall and refund. This was clearly a half baked product.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Music turn on

    Music application is activated when the key is pressed with the iPad at rest and locked in the transport. I carry it in a backpack, and only activates the music application of the iPad Pro 12.9 because surely when walking the play key of the keyboard is pressed with the screen. I can not find another way to completely turn down the volume or turn off the iPad but it is not practical!

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Music play problem is a big issue

    Had it for a day and when I pick it up music starts to play. There are 3 of us here with the keyboard and we all have the same problem. No one at Logitech can have ever used one of these cases. I will go back to my UAG case until Logitech issue a firmware fix (I hope). Unfortunately, i discarded the packaging, or it would be on its way back to Apple. THIS NEEDS TO BE WITHDRAWN FROM SALE IMMEDIATELY AND/OR RECALLED OR LOGITECH WILL HAVE THEIR OWN SAMSUNG BATTERY ISSUE.

    11 of 14 people found this useful

  • 3.0 out of 5 stars

    Closed case playing music at awkward moment...

    Generally pleased with the case and keyboard... but on several occations while carrying the closed iPad... the 'play' button must have been pressed within the case... resulting in music blaring out. The lastest occurrence was on the bus going home tonight... some particularly strident baroque organ music started!
    I have now disabled access to the Control Centre on lock screen... but it is a shame the design allows the keys to be pressed when the case is closed.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    I Would Not Recommend

    I just spent 2 weeks traveling in the U.K. with this Slim Combo 12.9" Logitech Keyboard. I'm very disappointed. Doesn't appears to always turn iPad off when cover is closed. If I carry it in my hand or in a backpack, the music play button is depressed and songs or media starts to play at last set volume level?!?!! Really embarrassing on the Tube, bus, in a restaurant/pub/gallery etc. Don't waste your money. This device was never properly tested. It has some nice features but the flaws drown them out.
    I tried to communicate the problem to Logitech via chat but I was put on hold and the representative didn't get back to me before my session expired.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Pile of junk

    All the other reviewers have said it, main issues its ugly, bulky, heavy, the play button resumes whatever I was watching/listening to last (leading to some embarrassing situations in meetings) - and now one of the keys just popped off as I was typing. Returning to Apple first thing tomorrow.

    Keyboard has a nice feel, backlighting and pencil holder is what sold it to me. Looks like I'm going back to the Apple keyboard.

  • 1.0 out of 5 stars

    The bad:

    1. The play key on the keyboard presses in your bag or when you hold it in the wrong way
    2. The magnets on the case that tell the iPad to shut off when it's closed, don't always line up properly. iPad is always on when I take it out my bad, boiling hot and out out of battery because it doesn't stay off.
    3. The back stand is flimsy, ok for setting the iPad on a table, but very awkward standing it up on you lap.
    4. The keyboard cover doesn't fold back (behind the ipad). The only way to use the iPad as a tablet is to remove the keyboard and put it somewhere, not always possible.
    5. The keyboard costs over £100, what a disappointment. Logi, test your products before you sell them. Testing = use it on a day to day basis for a few weeks and pickup on these silly flaws. Simple QA wasn't done on this product.

    10 of 12 people found this useful

  • 2.0 out of 5 stars

    Agree w/ others

    Yes, iTunes plays pretty much whenever I close it. Very annoying. Keyboard was fine. I didn't like how the plastic felt when closed, felt cheap & like it might slip out of my hands, also did not like the bump when closed. Big bummer because this is much better than the Create that felt like a suitcase, and I thought this was going to be a better alternative than the apple keyboard. Might have to go back to the apple keyboard or just get a tiny portable one. I also wonder why no one makes a track pad w/ the keyboard. They could do this w/ this keyboard for the 12.9 ipad pro since there's an extra fold anyhow. I'm stuck: Can't find the right solution between ipad pro w/ keyboard (was getting repetitive shoulder injury from lifting my arm to touch the screen) or the Macbook Pro which I was all set to like except the changes they made to Apple calendar w/ Sierra make it much more clumsy & much less efficient to use. You can no longer drag events to change their date or time. Very time consuming. It worked perfectly on Yosemite & works on the iphone & ipad, so why couldn't they leave it well enough alone on Sierra for MacBook Pro??? (It even works on MacBook Air!) This will be the 4th apple computer product I've returned in 1 month. Not a good sign for apple...

    7 of 9 people found this useful

  • 1.0 out of 5 stars

    So Dissapointed! Make sure you read this review before purchasing

    I recently purchased a new iPad Pro 12.9 second edition.

    I wanted a keyboard case with great functions so already having an iPad Pro 9.7 and Apple keyboard, I was attracted by the Logitech offering as I wanted backlit keys and an extra kickstand. I also wanted the excellent Logitech extra row of iPad specific function keys, which in normal use are fantastic....

    BIUT.... and its a big one...... When the case is closed, the case is too flexible at its widest point on the keyboard and the slightest pressure (ie when in a backpack or heaven forbid a carry on case, results in the play/pause button being depressed against the screen and if you like me have made use of the excellent volume of the iPad speakers, you are treated to the last music track you were playing, blaring out from your chosen badge or case!

    This is a serious design flaw on what is quite an expensive item. I have contacted Logitech support for comment but am not holding my breath based on recent experience of dealing direct with them.

    Suffice to say, as soon as I return from my travels this week, this case is being returned under warranty for a full refund.

    So to recap, the design of the keyboard is such that your media will play if you press lightly against the closed case. Result, embarrassment, battery drain, possible scratched screen? The keyboard case could have been reinforced a bit more with lightweight aluminium or a continuation of the side bumpers but no. This got through quality control!

    Don't buy until this issue is confirmed as fixed. So dissapointed!

    7 of 10 people found this useful

  • 2.0 out of 5 stars

    So disappointed...

    I was so excited to get the new Logitech keyboard. The keyboard functioned as well as advertised giving my iPad Pro 12.9 an even greater laptop feel to it. However, I quickly became quite disappointed on two issues:
    1. Whenever I opened the keyboard it would never automatically synch with the iPad Pro (unlike the Apple keyboard). I would have to disconnect and then reconnect each time I wanted to use the keyboard.
    2. And this was the deal breaker...like many others, when I would simply be carrying my iPad Pro in my brief case in and out of business meetings, it would suddenly breakout music from iTunes! Who is going to risk walking into an important business meeting to have music suddenly play.
    Needless to say I sadly had to return my keyboard at the local Apple Store. If Logitech is able to to rectify these two issues, I would definitely repurchase and change my rating.
    *One other suggestion to Logitech or any other keyboard manufacturer: SEPARATE YOURSELF FROM THE COMPETITION. Why is it that not one manufacturer makes a keyboard with a trackpad built into it (similar to the Microsoft Surface). Believe it or not, some of us use our iPad Pros for work by logging into our remote desktop PCs where a mouse can be used! Create a keyboard with a trackpad and you own the market for iPad Pro keyboards!

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Excellent case, terrible execution

    This is the case I've been waiting for for my iPad Pro 12.9: flexible stand, multiple angles, detachable Smart Connector keyboard, Apple Pencil holder. However, after trying it out in the Apple Store, its not the case I need or want. The case itself is very flimsy, probably a product of its trying to be lightweight. The stand is very wobbly, and flexes in and out when any pressure is put on it. This is due to the stand being hinged in the middle instead of each side. When I tried tryping on the keyboard, I would put enough pressure on the stand to make the iPad move back and forth on the table. The keyboard itself is wonderful as its the same as the Logitech Create keyboard. When closed, however, the back of the keyboard cover has a lot of flex, leading to the issues others have reported, namely turning on the music player. Ultimately, I decided against it because for the price point, it just doesn't feel like a premium product that's on par with Apple's offerings, and not worth $150. Hopefully Logitech will release an updated version based on this feedback, or another manufacturer will license the Smart Connector and offer an alternative keyboard/case combo.

    6 of 7 people found this useful

  • 5.0 out of 5 stars

    18 months in the making - but worth it

    I've had the original 12.9" iPad Pro since it was launched and have tried out many different keyboard cases, including the Logitech Create - all I have found wanting, mostly because they limited the screen angle or functionality in some way. I've had the Slim Combo for a week now and I'm really happy with it - it's very adaptable, the kick stand works a treat, typing is fast and responsive - there's not much to dislike here! I noticed a lot of reviews complained about the music controls being activated when in a bag but I've not experienced this. The case is durable and smartly designed (the fold-away wrist wrest is a clever touch) and essentially takes it's cues from the Microsoft Surface - which is no bad thing.

    8 of 9 people found this useful

  • 3.0 out of 5 stars

    Very nice, one major flaw, but there's a workaround

    First the good.
    It's a case that covers most of the iPad Pro. It utilizes the iPad Pro's power via Smart Connector. It doesn't add too much weight or bulk. It has a sleeve for the Apple Pencil. The keyboard is pretty darn good and is a pleasure to use vs some other products.

    Now the bad.
    I wouldn't trust this case to offer enough protection for the iPad Pro in a moderate to major drop. The overall feel of the case is equivalent to a low end Asus notebook, very plastic feel. If you are holding the iPad there's no where to fold the keyboard cover, you more or less have to take it off. And finally the major flaw, the keyboard itself has a lot of flex, this allows the keys to be pressed when the case is closed, which can result in your music playing.

    At first I believed the major flex flaw was going to be a deal breaker, but my workaround is to hit the mute button when I close the case. This way even if the play button is pressed and music starts to play, I won't hear it. I know, it's not ideal, but it definitely works. And considering how much I like the actual keyboard, it would be a shame to have to return it. I'm keeping it now that I have the mute workaround.

    If the mute workaround didn't work, it definitely would be a 1 star review. But since it does work, I can live with it. Long story short, if you want to use your iPad Pro for a lot of typing, definitely at least look at this case, just be aware of it's major flaw, and know how to work around it.

    9 of 9 people found this useful

  • 2.0 out of 5 stars

    So close.. but returned it

    Overall a good keyboard/case. It even works with the Apple Smart cover and the Apple Keyboard and the case. However, the keyboard is TOO flexible. Just a slight squeeze from carrying it and it will wake and start playing whatever song is cued up in music. There aren't any stand-offs around the keys so they are touching the iPad screen. Any pressure on the case flexes it and the keys get activated. There is no way to lock the keyboard to OFF. This is a very poor design. There should be either some type of ridge around the keys area or a more ridge frame or both. Therefore, as a portable, it's a no go. If you leave it on your desk and travel with the Apple keyboard or a different portable keyboard, then it's fine. But it really defeats the whole idea of portable...
    I returned it.

    10 of 10 people found this useful

  • 2.0 out of 5 stars

    Good except...

    As other people have mentioned, keyboard stays active when closed. Every time I pick up the closed iPad, my music starts.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    BAD design error!

    I discovered, within an hour of using the slim combo keyboard, that virtually any sort of handling of my iPad Pro 12.9" 2017--music from my iTunes account--started playing. LOUDLY. Ultimately determined at the Apple Store there is a huge design error. If you grip the case at it's intended place (the thickest part of the combo) the pressure would activate the dedicated "play" key located on the top row of the keyboard. Even if my iPad was asleep and no security code entered--here came the music. It happened almost anytime I (or anybody else) picked up the iPad. And I also did a TOTAL restore, including iOS, so it's not a software error. The only way to stop it was to power off the iPad every time you had to move it. No problem with the Apple keyboard. I'm a professional musician, and I absolutely cannot have my iPad "go off" any time I handled it! I don't know if anybody else has noticed this, but the Apple Genius at the store was flabberghasted--it happened to him, repeatedly, too! Being that there was no software issues and the keyboard connected correctly and showed up correctly in Settings, the only conclusion is a design flaw.

    10 of 10 people found this useful