• 1.0 out of 5 stars

    Avoid this protective case - screen cracked!

    I have always used a protective case with my iPads. this is iPad 5 having started to use the first iPad when it was introduced. The case was sold to me by apple and is sold under the heading of 'Cases and Protection'. The case does not provide any protection on the edges where the speakers are and my iPad appears to have had some impact along the unprotected edge and the screen has cracked. Given the failure of the product to deliver and given that it was sold by Apple I will see what Apple has to say about the issue tomorrow, but would strongly recommend to avoid this case.

    This is not the only issue, within a couple on months the protective rubber feet have come off. More importantly, the issue of the iPad starting to play music - the last song played - even with slight pressure is another issue. I understand that the latest issue and replacement cases have addressed that issue.

    In addition to Apple, I am awaiting to discuss matters with a Logitech supervisor. after three tries still no success in talking to a supervisor who has to deal with this issue. I note that other Logitech user have had issues with Logitech and Apple support - we shall see what happens over the next day or two and what is offered by either party to resolve the issue.

    1 of 4 people found this useful

  • 4.0 out of 5 stars

    Great Keyboard One Flaw

    We all know the issue about how the iPad won’t6 charge with the keyboard attached.

    That is NOT my issue.

    Mine has to do with the backlighting on the keyboard itself.

    No problems with the backlighting one of they best I have seen. The issue is the keyboard goes almost instantly when you stop typing. I do not understand why there isn’t a user controllable option to adjust the time-off to your personal preference.

    2 of 4 people found this useful

  • 5.0 out of 5 stars


    I’ve had this keyboard for around 2 months now, and have yet to experience any problems. I can’t explain some of the issues others have had with this product, but as far as I’m concerned this is the best keyboard on the market. I’ve tried almost all the other available keyboards in competition with the Logitech and this one is without a doubt the best one I’ve used. I have never had issues with the charging, smart-connecter apparatus, or buttons on the board itself. A+ in my book.

    5 of 5 people found this useful

  • 2.0 out of 5 stars

    Disappointed - not worth the money

    Really disappointed in this item. Functionally it is fine, but for a premium product compared to the build quality of the iPad it is very poor. The plastics are low grade and feel cheap, and the keyboard itself is flimsy and flexes a lot when typing. The keyboard will not fold flat back when using the tablet as intended originally, so it pops off and falls to the ground. The kickstand functions, but feels very flimsy and like it is about to disintegrate at any moment. I shall be seeking a refund.

    0 of 1 people found this useful

  • 5.0 out of 5 stars

    Perfect for student/working mom on the go

    I bought this case because I wanted something more secure for my iPad Pro 12.9 than the apple keyboard which felt like a rubbery mess. This Logitech sold me on the pen holder and it has a backlit keyboard!! An added bonus that I wasn’t expecting. I love the soft keys and the fact that there is a hard shell protecting the iPad. The arm rest folds up and makes it great when your sitting on the couch. The kickstand is an added bonus since you can position the pad several different ways. As I am writing this review I am on the couch with a pillow on my legs and the kickstand holds up my iPad just fine. I recommend this keyboard to anyone who wants real life functionality.

    6 of 6 people found this useful

  • 5.0 out of 5 stars

    Great product...

    Whatever issues people have had in the past are non existent now. Best keyboard on the market for the 12.9 Pro.

    2 of 3 people found this useful

  • 4.0 out of 5 stars

    Logitech Slim Combo 12.9 battery charging issue myth-busted

    I’ve struggled with same issue for past 6 months. It seemed to start out of the blue.
    At the time it started I had the Apple Keyboard. So I can tell you without shadow of a doubt it was there before I switched keyboards.
    My iPad had a screen quality issue so Apple replaced it under my extended warranty plan, and I requested they change the charger and cable as well. So now I have a new adapter, cable and iPad. I had my Apple keyboard replaced as well because of know issue which Apple is expecting to roll out a new keyboard.
    So, new Logitech keyboard, new iPad, cable and adapter. The only thing that wasn’t change is the little do-hickey (technical term) that connects to the end of the charger to plug it into the wall plate.
    I replaced this with a spare I had, and seemed to be ok for a short while.
    Then it was back.
    As I sat using my iPad while it was plugged in, it kept draining the battery. So I unplugged the Logitech keyboard, but it still drained.
    I stopped using it and it seemed no matter what I tried it wasn’t charging.
    I removed the do-hikey and replaced it with a power cable from an old laptop, and it was instant magic. Charged quickly almost instantly.

    0 of 1 people found this useful

  • 1.0 out of 5 stars


    It’s an heavy keyboard, what a design mistake. Thin iPad becomes heavier than normal laptop. What a bad design and thick plastic. The keys are should be light, thin and easy to travel with.

    0 of 3 people found this useful

  • 1.0 out of 5 stars

    Full of serious bug;AVOID

    1. Turns on music evertyime you grab it in a common way
    2. It blocks iPad charging when connected ? Seriously?
    3. Often disconnects

    I can’t believe Apple sold me this cr@p!!!

    I treurned one iPad that wasn’t charging with Keyboad and Apple swapped out the iPad. Dumb move. That’s a cost to APLLE for screwing this up.

    0 of 2 people found this useful

  • 3.0 out of 5 stars

    Logitech Slim Combo

    I use this keyboard daily. It has a lot of nice features, which many of the reviewers on this page have pointed out. Add me to the list of complainers, however, because of how difficult it is to charge my 10.5-inch iPad Pro while the keyboard is connected. The problem has become worse with the latest iOS 11 update. I also experience the intermittent problems with the keyboard not working, so I have to hit the lock key and disconnect the keyboard. It seems like Apple ought to be able to do something about this or stop selling this keyboard.

    7 of 10 people found this useful

  • 5.0 out of 5 stars

    Very happy

    I was worried about how well it would connect to the ipad, and if the case would be awkward to hold. So far the connection has been perfect, no problems at all. The keyboard/front cover is easy to pull off when you want to use the device without it, leaving the hard protective case on the back of the ipad. The keyboard/front cover also connects back onto the back cover easily, with the strong magnets pulling it into place.
    I find the keyboard easy to use, very similar to typing on a laptop. To use as a laptop I either work on a table, or rest it on a flat surface (such as a large book).
    The pencil holder works well.

  • 5.0 out of 5 stars

    Major Improvement

    I previously was an unsatisfied customer of Logitech Create (having purchased 2 of them). However, the Logitech Slim Combo appears to have addressed most if not all of the shortcomings of the CREATE. I purchased the Slim Combo to go with my new IPAD Prod 12.9. It is well built and has resolved the charging problem I had with the Create. Given my experience so far, Logitech seems to have hit a home run with this Slim Combo.

    1 of 1 people found this useful

  • 3.0 out of 5 stars

    Ok but not great

    I was so excited to get this new Slim Combo key board for my new 10.5” iPad Pro. Now a week into it, I have discovered what many other have also discovered, the darn thing does not charge when the keyboard is attached. Typically every night I recharge my iPad. The next morning, not recharged, I thought it was the plug or the cable. Turns out this is a fairly well documented issue with this case. In addition, the case tends to randomly just not work from time to time. What I have found it if I “hit” the lock key to turn the screen off, it will “awaken” the keyboard to then be able to use it on the iPad. Just a couple of minor annoyances for this keyboard case.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Does not work

    I really wanted to like this keyboard, but it has a couple of serious flaws. First, it prevents the iPad from charging when it is attached and most times, the iPad simply does not recognize that it is connect to the device. I will be returning it and encourage others to consider other options.

    20 of 22 people found this useful

  • 1.0 out of 5 stars

    Prevents iPad Pro from charging

    I have two of these, now worthless, keyboards. Apple's update prevents the iPad itself from charging when connected to the keyboard. I bought these from Apple, at their recommendation. Apple should either fix their software or refund these keyboards. Logitech won't stand behind their products, but Apple ought to. Very disappointing!

    23 of 25 people found this useful

  • 2.0 out of 5 stars

    flimsy and wobbly

    Can't write anything on ipad when it is on a desk, it is very very wobbly, and also very bulky

    0 of 3 people found this useful

  • 5.0 out of 5 stars

    Love it

    I bought the case through Logitech, and afterwards, just out of interest, I wanted to see what the reviews were like on the Apple site and was very surprised at the low ratings and negative reviews. I'm not sure if they've updated it, or what, but I've had absolutely none of the problems mentioned. I find the keyboard great to type on and the pencil holder works great. My only complaint is that it's a bit heavy, but for a case and keybord, I didn't find anything lighter than this one.

    I've had it for a couple of months, but so far it's worked perfectly. In fact I've used my laptop a LOT less because I find the keyboard makes typing on it the same as on my MacBook.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Flimsy brittle useless

    My husband bought this for me. The stand barely opens, everything feels cheap and flimsy. I couldn’t believe it was $150. Don’t waste your money

    18 of 22 people found this useful

  • 1.0 out of 5 stars

    Keyboard not very good

    This keyboard, when put in a briefcase, turns on the music app and uses the battery life and disables the iPad because it causes the iPad to put in numbers that locks it up. Very frustrating. Also, the help I received from the Apple store was useless. They told me to lower the speaker volume Really really bad

    23 of 24 people found this useful

  • 5.0 out of 5 stars

    Logitech has fixed the keyboard. It is now nearly perfect.

    02/01/2018: Many people are rightfully complaining that the Slim Combo for 12.9" iPad Pro was playing music due to the keyboard getting pressed against the iPad when closed. This problem has been fixed. I sent my case back to Logitech and the new case does not have this problem.

    With the fix, this case is the closest thing to a perfect case for iPad Pro. The backlit keyboard is outstanding, the kickstand provides an excellent range of viewing angles and the Apple Pencil holder is great. I have yet to find a case as versatile as this.

    21 of 25 people found this useful