• 1.0 out of 5 stars

    Stopped working 2nd day

    I was very excited with this keyboard because it was everything I wanted. However, this is the second day of use, and it is not working at all. I will have to return it. Very disappointing!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    I hate the music

    Wish I never bought this keyboard! This playing music is just a waste of battery! Logitech obviously can’t fix it. I find myself having to turn the IPad off all the time. I’m amazed Apple haven’t stepped in and said “Fix It”

    1 of 5 people found this useful

  • 1.0 out of 5 stars

    Garbage Quality

    I bought the first version of the Logitech iPad Pro Keyboard, loved it until it got a small crack and wouldn’t stay attached to my iPad at all anymore. Totally useless. So I bought the second one (this version) hoping they had improved durability. Nope. Again, small crack after a few months, and it won’t properly stay attached d to my iPad anymore. SUCH A WASTE of $200 (two times!) While I appreciate the nifty features of the Logitech models, I’m never buying them again. Plastic is not the right material for a case. Do yourself a favour and just buy the Apple keyboard.

  • 1.0 out of 5 stars

    Almost a great keyboard... except for active play button when closed.

    When I first purchased this about 6m ago, I looked and looked for reviews addressing the active play button when the device is closed.

    I just revisited this issue and see that many users are encountering the same problem.

    Since Logitech seems to be ignoring this problem, I figured I'd pipe in and contribute to the volume of criticism.

    This is a fatal flaw for an otherwise well designed and relatively expensive keyboard for a high-end device.

    11 of 11 people found this useful

  • 5.0 out of 5 stars

    Amazing case and now cant live without it!!

    I received my case only a few days ago and now cannot imagine my iPad without it. It was packaged very well with magnetic box and was really easy to assemble. The clamps holds the iPad securely and keeps its very safe whilst allowing easy access to the necessary ports.

    As for the typing experience this is where the product really adds value. The backlit keypad has 3 settings and is great for typing at night or when travelling. The command keys make it so easy to get around and the feel of the typing is great. I really cannot see the difference between my iPad and my mac now and its so easy to transition. The fold away palm rest is great, even better for planes where I have reduced space.

    The keypad easily and quickly detaches for those who do not need it and the apple pen holder is perfect. It offers so much more than the apple case and they will even recommend it to you thats how good it is. No problem with the music playing function as others have mentioned.

    Absolutely fantastic product worth the 5* and will not go back to another keypad after this. Logitech have got it right !!!

  • 3.0 out of 5 stars

    Design Flaw

    I just bought my iPad Pro and read many reviews on which case to purchase. As I am a Logitech fan, I opted for the Slim Combo; mainly for the protection it offered me plus it had a backlit keyboard and a pencil holder. Surely this was the best design out there.

    After installing my iPad in the case and putting it down, I just happened to catch sight of light coming from my iPad. I thought perhaps I had inadvertently hit the home button or did something else to wake the device. Then I discovered that it was the keyboard being activated simply by me handling the closed case. So, I started looking for an on/off button because, SURELY, this keyboard could NOT have been design this way. WRONG!!!! It was!!

    I needed avoid the horrors other reviews had with music blaring in the wrong places. Luckily for me, I still had the thin styrofoam sheet that came in the box with the Slim Combo. I cut a thin strip of this material and stuck it between the keyboard and Smart Connectors. This breaks the connection when the case is closed and the keyboard isn't activated when I handle the iPad.

    Who would have thought that such a low tech solution would have been needed to save my blushes from my high tech device coming alive at the wrong times.

    5 of 5 people found this useful

  • 4.0 out of 5 stars

    Slim Combo Keyboard

    The keyboard has one flaw.... which starts the music when the key is pressed while closed. It doesn't deserve nothing less than 4 stars. All you winers needs to stop it!!

    1 of 6 people found this useful

  • 5.0 out of 5 stars


    I LOVE this product. It turned my iPad Pro 12.9 into a laptop. the keyboard has a wonderful feel, the hinge for the cast is such a great addition, and the ability to detach my keyboard when I need to draw ( I'm an illustrator ) is what sold me on this. My only complaint is that when folded up in clamshell mode ( the iPad is fully covered over) , the keys are still active and if you apply any pressure around the keyboard part, the music turns on which is fairly annoying. I sometimes find my iPad playing music in my bag by itself because of this issue.My only solution is to turn off my iPad to prevent this . I would love it if it were possible for logitech to update the firmware disabling the keys when the iPad is shut in order to prevent this from happening.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Music always start when cover is closed

    The keyboard is nice and works good. But no matter where you are, it is easily that the play bottom pressed, even if the iPad is in a bag.
    Then the music starts and it is disturbing, especiall when the sounds is loud.
    Checking the forums, Logitech doesn‘t seems to care about this problem.
    Because of this small issue, I would recommend not to buy the Logitech Slim Combo, until Logitech find a solution. The solution in the net, where using a tape or something else to interrupt the connection between iPad everytime manually can‘t be a solution for this price.

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    Add a small piece of ribbon - accidental music problem solved.

    So I love the keyboard, but like others, I experienced the problem where music would sometimes start playing if you held the cover on the thick side. At the suggestion of another reviewer I read on the internet, I added a small piece of ribbon to cover the contacts, held in place between the back case and the iPad. No adhesives needed. So if I don’t need the keyboard, I just attach it with the ribbon in between. If I need the keyboard, I attach it with the ribbon outside. Simple. Problem solved.

    9 of 9 people found this useful

  • 4.0 out of 5 stars

    Not perfect, but the best keyboard/case for me

    I’ve used the Logitech Slim Combo for my iPad for a couple of weeks now.

    The kickstand on the Slim Combo case works well. The friction hinge locks the angle of the device sufficiently, and the coating on the kickstand’s edge, along with the rubber feet near the edge of the case itself, keeps it in place on a tabletop. The kickstand also doesn’t run the entire length of the case. This allows me to prop up the iPad in portrait mode like a picture frame, which I greatly appreciate. Of course, none of these functions works very well in your lap, same as with the Surface kickstand or any other tablet stand.

    I like the holding sleeve for the Apple Pencil. The Pencil is an accessory that Apple seems to have neglected in terms of storage. The only options they have are a tablet sleeve or a standalone case, neither of which I find satisfactory. I don’t like having to find a place to put down a case or sleeve while I’m using the device. Having the holder affixed to the case keeps the Pencil attached to the iPad itself while being stored and eliminates any extra clutter when in use. The Pencil fits snugly and won’t slide out without ample force.

    The keyboard itself works very well. I’ve never had connection issues, and I don’t notice any input lag when typing. The keys have as much travel as one can expect to keep the cover as slim as possible, but it still has a decent tactile bump as you push down. I appreciate the backlighting, but it turns off while not in use after a couple of seconds. That’s good for saving iPad battery, and it isn’t much of an issue for a touch-typist, but I’m still acquaining myself with the top row of shortcut keys, and it’s a bit of a challenge to locate the volume controls or the pause button in the dark. I haven’t found a way to adjust the timer for the backlight shutoff. A rubber lip on either side of the keyboard keeps the keys from making contact with the screen when closed, though it’s still possible if you squeeze hard enough.

    I’ve read plenty about the music playback issue while the cover is closed. While I don’t store or stream music on my iPad, I did try to test it using a radio station in the Music app and was unable to replicate the issue. I went further and tried to see if any keys would register when they were pressed against the screen, even while the device was unlocked and on a text box, and nothing registered. It’s possible that Logitech released a firmware update that prevents keystrokes while the keyboard is folded up against the screen, but I couldn’t find any official word on that.

    However, in order to actually use the tablet like... a tablet, one must always detach the cover from the tablet itself. The hinge doesn’t bend to fold the cover behind the iPad like a Smart Cover can. I assume this because the Smart Connector wiring also passes through this hinge, and Logitech doesn’t want the wiring to wear down. Compare this to the Apple Smart Keyboard, which allows one to fold the keyboard behind the tablet while the cover stays magnetically attached. Other than aesthetics, this is the one area where the Slim Combo falls short of the Smart Keyboard. It wouldn’t be as much of an issue if the keyboard didn’t also function as a locking screen cover, but as such, I’m always detaching and reattaching the cover to use the iPad, and it’s a pain. The same criticism I had of Apple’s iPad sleeve and Pencil holder applies here, so I hope to see a more elegant solution to this in the next product iteration.

    In spite of that, I do like the Slim Combo. It seems to provide ample protection to the device, and the adjustable kickstand and physical keyboard work great.

    4 of 5 people found this useful

  • 5.0 out of 5 stars

    Haven't heard from my 12.9 ipad-pro with the Logitech Slim Combo closed

    Maybe I am lucky or maybe I don't grip as strongly when I pickup my Ipad Pro however I haven't had the music issue so often described. If I did it wouldn't be the end of the world as I know it. There is a "MUTE" button after all. Simple and likely effective. I really like this keyboard and cover. Got mine in blue and it looks great. The keyboard is perfect for me. Really easy to use and easy to remove when not needed. I believe the cover will adequately protect my iPad Pro and I like that there is a place for the Apple Pencil. It adds weight but I think I can handle that if I already bought the biggest iPad produced to start with. So many reviews don't get past the music issue. I just can't believe that they can't turn down the volume or hit mute or don't put "the grip of death" on their cover to carry it. Again somehow this BIG issue hasn't happened to me but if it does I will handle it. The Logitech Slim Combo has so very many positive things for me that I won't get bent out of shape on this very minor issue. Good job Logitech.

  • 1.0 out of 5 stars

    Suprise Music!!

    I love the keyboard. I HATE that at the most inappropriate times I can grab the case in the wrong spot and kick off music. I'm a Barbie Girl blaring just as I'm walking into a meeting is NOT appreciated. This seems to be a huge oversight on Logitech's part.

    20 of 25 people found this useful

  • 1.0 out of 5 stars

    Same issues as the rest

    Very disappointed with this case. Plays music after you close and store away. No joke, yesterday I was in a meeting and all of a sudden rap music (yes, from my playlist) starts playing in the background. Good potential of a case, but playing music and staying on despite lid being closed is a huge problem.

    19 of 23 people found this useful

  • 4.0 out of 5 stars

    Great Keyboard Case

    I’ve had this keyboard case since the launch of the newest iPad Pro 12.9 inch model. It is a fantastic case and keyboard and works very well.

    I have had the same issue that others have described of the buttons being pressed when it is closed that cause music to play, but I was able to throroughly test out why it was happening and have determined which part of the case was causing the music to start playing. If you grab the iPad from the thick keyboard portion of it, the buttons will be pressed and cause the music to play, but if you grab it by the flattest part at the top, the buttons will not be pressed. Although the design of the product could be improved to prevent this from happening altogether—or to be greatly reduced by adding another border at the top of the keyboard, just like on the sides, which I have already suggested to Logitech—the issue can be avoided by using my suggestion. I haven’t had issues with music playing randomly since I discovered why it was happening. If you are still concerned about this issue, you can also turn the volume of the iPad down all the way, so if music does happen to play then it won’t actually produce any sound.

    I have also had a brief issue with the lights not working properly at one point in the months that I’ve had the keyboard, but simply disconnecting and reconnecting it to the smart connector fixed it.

    I have had one of the rubber feet on the back of the case come off through regular use, but it might have been from the force of it rubbing against the inside of my Samsonite case, which has a tough texture on the inside that is supposed to protect the computer (it was made for the Surface, but it works for my iPad Pro). This is mostly a cosmetic issue. Gluing it back in should be sufficient.

    Overall, I would recommend this case to owners of the iPad Pro. I love having the backlight on the keyboard at night, which my previous keyboard case for my iPad 2 didn’t have, and the Apple Pencil holder at the top is nice as well. The stand on the back is wide and it has a nice range of movement to prop up the iPad at different angles. I also sometimes use the stand as an extra holding point without the keyboard attached so I can walk around and not worry about dropping it.

    9 of 9 people found this useful

  • 2.0 out of 5 stars

    Good case but a bad design flaw with the keyboard

    I will start off with the good. The plastic shell does an excellent job of protecting the back and the stand works very well. Now, I am comparing this to the Logitech Create case that I have on another iPad Pro 12.9. Althought the slim combo has a detachable keyboard, the biggest issue is this keyboard has some flex to it. The ends of the keyboard are raised and have rubber protectors for the screen, yet Logitech really need to provide protection along the top and bottom rows. As several others have pointed out, when you close the cover the iPad will turn off, but any pressure on the cover causes the keys to touch the iPads screen, thus the iPad wakes up. If you have a passcode and have it set to wipe after 10 failed attempts, well there is a pretty good chance it might be wiped after a flight if this has been sitting in a bag. Remove the passcode and it constantly tries to play music. All thought the original Logitech Create covers the LED’s for the camera, I am going to revert back to it because it simply works without these annoyances.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Not fit for purpose

    Bought this from the Apple store in Bristol. There’s a design flaw. When the case is closed keys get activated when you pick it up or when it vibrates. The iPad constantly starts playing music when in the boot of my car, in my bag or just carrying it. No response fron Logitech on support forums. No answer to support case either. One to avoid.

    19 of 21 people found this useful

  • 1.0 out of 5 stars

    Product Unusable for Business until issues fixed: Apple should pull

    I'm another user with the same issues posted here multiple times (music plays randomly due to design flaw that allows certain buttons that play music to be depressed even when case is closed). There are plenty of threads/posts about this same issue on Logitech site too and they have no answers after several months of this. Product makes the iPad Pro not usable in a business setting as the slightest wrong touch can cause music to start playing randomly. I've had it happen in a meeting! I've even had music randomly start playing while driving with iPad in my trunk and I guess I hit a bump in the road (others report this same thing happening so this shows how sensitive it is!).

    Please pull this product from your store Apple until a satisfactory update is made or refund is offered for what is a flawed design and shouldn't be on the market.

    17 of 19 people found this useful

  • 4.0 out of 5 stars

    Best Choice!

    Love this case. I have the 12.9 inch for my new iPad Pro. It is not perfect, but it fits my needs. It is lightweight in comparison to other keyboard cases, protects my ipad and is extremely functional. Keys are just the right size, and elevated well and backlit too. The best feature is that the ipad is easily removable from the keyboard and I use it this way quite often, yet simple to put back in place with a quick magnetic type attachment. Love that part. I also love that you never have to charge the keyboard. And...I love that it has a holder for my Apple Pencil. I use my Apple Pencil all the time and having that spot to hold it works perfectly for me. The only flaw (and I do hope that Logitech comes out with a fix) is that when the case is closed, and you pick it up a certain way, it triggers your music to instantly play, and sometimes very loudly, and it can be difficult to turn off. I figured out which keyboard key to stop it and I figured out the best way to carry the case so that the music is not affected, but it is annoying.
    All in all, I really love my Logitech Slim Combo keyboard case. I shopped around and find this one to be the best choice available.

    6 of 7 people found this useful

  • 2.0 out of 5 stars

    Disappointing design

    As with most Logitech gear, this keyboard looks beautiful. It also gives a good store demo. There's a protective shell for the ipad, which quickly attaches to and detaches from the keyboard. The top row of keys on the keyboard includes common functions, such as a play button. Here's where the typical shortcomings in Logitech's usability design come along (this is the third Logitech keyboard I've owned); when you close it up and stick it into a tight bag, there's a good chance the screen of iPad will push the play button. Yes, it's so wonderful going through airport security and hearing your bag come out from the xray as it suddenly cranks whatever you had queued up in iTunes.Logitech makes a lot of great products but in my experience, the iPad keyboards always seem to put form well ahead of function.

    7 of 7 people found this useful