• 1.0 out of 5 stars

    Very Poor HomeKit integration

    I initially purchased the Logitech circle 2 security camera which was easy to setup with HomeKit and worked fantastic. Based on the experience with these - I was very happy with the setup - Having purchased the logitech pop I was totally disappointed with the experience. First of all the instructions are extremely limited. With the logitech circle you launch the app and the setup is done allowing HomeKit to be enabled - this has the advantage of being able to do firmware updates etc - HOWEVER on the logitech pop you have no option for this - you either setup as a logitech device on their app which means you cant use it on the homekit app - or you setup the HomeKit app - the first thing you will notice is the really long time you have to wait for the logitech bridge to be seen - and then the after that the buttons cant be assigned to HomeKit devices as advertised, which is really bad. If you look at the Ikea bridge - its simple you just add HomeKit and the switches work !! The problem is further heightened by the the lack of a customer service phone number - no live chat support - email responses in 48 hours - NOT GOOD. I am a bit disappointed that Apple has allowed logitech to use the HomeKit label when this product is not up to the high quality standards of Apple endorsed products - I just cannot believe Logitech would realise a product like this. The only reason I went to buy this product from an Apple retail store directly was that I found the one on Amazon didnt even have a HOMEKIT code to scan - Logitech's packaging on that was different from the one in the Apple store. For anyone interested in this product please read the reviews on amazon.com and you will see a fantastic review by someone who wrote an in-depth analysis of what I have said.

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Great w/Smart Lights

    These help so much to prevent guests from shutting off smart lights at the actual switch. Surprised I was able to set this up easily without needing to download yet another manufacture's app. If anything negative but not a huge deal breaker, I wish it could be setup so a single press turns the lights on and then a single press again turns them off, instead of needing a double press.

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Great buttons for HomeKit control

    Purchased this starter kit and an extra button to have some physical buttons to control some HomeKit devices and scenes and they work great! Super easy setup. Only complaint is there isn’t a way to toggle a device, so you have to use a single press for either on or off, and a double press for the other, would be nice to have a single press toggle the device/scene on and off.

    13 of 21 people found this useful

  • 1.0 out of 5 stars

    Let the Buyer Beware!

    After hours factory resetting the button and the hub, deleting the accessory in HomeKit and reinstalling, it doesn't work. I spent an hour on the phone to Logitech technical support, and after dealing with three different people at three different phone numbers and being put on hold numerous times, I want my money back. Even if it worked, it will only work with either HomeKit OR the other devices on Logitech's product page. It can't do both at the same time. But mine does not do anything. If you decide to try this, buy it from the Apple Store or Amazon so you can take it back. I'm waiting for the Logitech store to tell me how to return it.

    27 of 39 people found this useful