• 1.0 out of 5 stars

    Don't buy

    I had a pair of these for about a week before exchanging for AirPods. The huge problem with them is that that the left ear is a slave to the right and it keeps disconnecting. So much so that it got to every 1 or 2 seconds. I broached it with Bose support, did a firmware update, but only slightly better. They then told me they could be exchanged which would take 2 weeks, bearing in mind I had only had them 5 days I was not impressed. The disconnection issue is a known problem in you Google it, I told this to Bose and it was explained they are still in BETA!! I have the transcript of the conversation from them. Exchanged them for Airpods and love them. More comfortable and I cant tell the difference in sound. Not great from Bose at all.

    1 of 2 people found this useful

  • 5.0 out of 5 stars

    Feel the Music

    This Piece of Technology is really awesome. Sound is really good we can feel the music,easily adjustable in ears with long battery life.
    I am loving this, value for money..cheers.

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Awsome Sound

    I cant believe how much richer these headphones make the sound. Deep rich base but not too much. I have done my research and had no problems. Easy to set up, just download the free app and away you go. Its great not having any wires, I've had my ipod charging upstairs and listening to music downstairs through at least 3 solid walls without any problems.
    I have tried many headphones but nothing comes close to the sound of Bose. Oh and did I mention how cool they look?

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    BOSE had one job. BOSE failed. BOSE still released this product.

    There is a full 1 second delay from the video you're watching until the sound hits the buds.

    - The APP doesn't matter:
    Netflix, Amazon PrimeVideo, Hulu, YouTube, Facebook, Instagram, etc

    - The DEVICE doesn't matter: iPhone, iPad, Samsung TVs, Precor Treadmills & Exercise Bikes, Amazon Tablets, etc.

    - The DISTANCE doesn't matter: 6 inches, 1 foot, 3 feet, 6 feet, 15 feet, 20 feet

    BOSE customer support promised the firmware update 1.3.2 was designed to fix this issue. After it didn't, they then admitted it was an oversight in a rush to release the product. 10 years ago we only listened to music. Now we watch video, and listen to music.

    12 of 14 people found this useful

  • 5.0 out of 5 stars

    Great fit and sound quality

    These are worlds ahead of AirPods. Sound quality is better, the fit is way better, and I think they look better. Great for running and sports.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Can you say monaural?

    The left earbud routinely drops signal, which is tolerable for podcasts, not so much for music.
    The buttons are impossible wearing gloves, with bare fingers they're still finicky.
    Without the left side, phone calls are also difficult to hear clearly.
    Returning this Christmas gift this week, and resuming use of wired SoundSport earbuds, which get five stars from me for running.

    13 of 15 people found this useful

  • 1.0 out of 5 stars

    Total garbage. One of the worst Bose products yet - Do not buy!

    Why I keep going back to Bose products I have no idea. Bought these to replace Apple Air Pods because they would not stay in my ears. I wanted to use to work out on my Peloton bike. These do stay in the ear but they take almost 2 hours to update with new firmware and they will not sync or stay connected to a Peloton Bike which uses an Android platform tablet. The app Bose uses Connect is horrible and these look stupid in your ear almost like you are wearing a headset. The design of these is horrible and the volume buttons and bluetooth sync button are hard to press and in the wrong spots. All around these are one of the worst products to come out of Bose in years similar to the Sound Touch products that I returned. Do not buy these, you will be wasting your time and money! I returned immediately.

    15 of 18 people found this useful

  • 1.0 out of 5 stars

    Not worth it!!!

    Audio and video out of sync when played in Youtube app in a iPhone.
    Left earbud dropout connection all the time!!!, it is worse if used with an Apple Watch.
    Extremely low quality audio with calls, and the audio sounds only in the right earbud.

    Very good audio quality when playing music

    Too many issues for a high end product like this. Not worth it.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Bose Soundsport Free

    Great sound but very disappointed with the connection. Left unit continually drops sync needing a reset. They also seem to have a problem with video/sound sync, the sound lagging behind the video. I found them to be quite large. For the high price, I did expect better. I returned them.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Connectivity Issues Make These Next to Useless

    These could not maintain a steady connection to my phone or to my watch. On even short jogs, the left ear bud lost connectivity dozens of times, while the right lost its connections several times. I found that i needed to hold my phone/watch near my chest and keep my head looking straight ahead to keep a connection. Any slight deviation caused the connection to be lost. I attempted to trouble shoot, installed the latest firmware, and still could not get these to work. Was very disappointed.

    75 of 79 people found this useful

  • 1.0 out of 5 stars

    Not ready for prime time

    Please do your research before buying. These wireless earbuds have 2 firmware that have not been resolved. 1. Sound vs video playback go out of sync using the YouTube mobile app. 2. The left earbud has intermittent drop outs (I.e. loss of sound). I took these back right away. These should have been show stoppers to postpone their launch. I’m not sure what Bose is thinking. Sound is great, but absolutely useless with these defects.

    74 of 79 people found this useful

  • 1.0 out of 5 stars

    Very bad connection performance

    I had high hopes for these as an alternative to AirPods. Their functionality is so poor however due to flaky connection between the two buds (the right one Is the master).

    - sound quality
    - secure fit. Although they get a little uncomfortable after a while
    - they look so much better than AirPods
    - initial connection to device is easy

    - when in motion (walking) I experienced constant lost connection between the left and right buds and numerous disconnection from my iPhone as well. They’re ok when not in motion but useless due to the drop outs. Did a firmware upgrade and tested on another walk and experienced slightly better connection to the phone but still constant loss of connection between the right and left buds.

    I’ll be returning them and trying the AirPods.

    6 of 7 people found this useful

  • 5.0 out of 5 stars



    So far:
    Worked perfectly streaming music on Amazon Music.
    Worked perfectly with music on your apple phone.
    Worked perfectly with Music on your apple iPad.
    Worked perfectly with videos on YouTube.
    I have experienced absolutely ZERO ISSUES thus far with these ear buds. They are amazing. I did A TON of research prior to buying.
    Recommend purchasing directly through the Apple store because you have until January 8 to bring them back if you don’t like them(but you will LOVE them) and you can get all of your money back if you so desire(This is a LIMITED holiday special offer so act ASAP on this offer if considering these ear buds). If you buy through other stores then usually it is only a 30 day money back guarantee at best.

    145 of 177 people found this useful