• 1.0 out of 5 stars

    Does not work well with iPhone or iPAD.

    • Written by Jahir D from Fort Worth

    Been using the Velop for over a month now, and I still have connectivity issues with my iPhone.

    The set up was easy, app is a breeze to use. My computer, laptops and other devices work fine, but the iPhone and iPad lose connection daily. The network shows as available, and when I try to manually connect, it asks for the password as if it is connecting for the first time. I will type the password in, only to get "wrong password" error. I have to do a hard reset for it to work again.

    I have also done tests at various times throughout the day, and the speed fluctuates. I have 250mbps, only time it shows that speed is when I run a speed test through the LINKSYS app.

    I expect my phone to connect when I get home. The only reason I found out about this issue, my carrier sent me a message mid month saying I have used 90% of my data.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Useless device

    • Written by Vyacheslav F from Lower Hutt

    My time capsule is much faster than this device. I bought Velop Whole two months ago, I’m completely disappointed, going to sell it.

  • 1.0 out of 5 stars

    Apple, are you kidding?

    • Written by Jorge V from Liverpool

    I never imagined writing a bad review on this website, I understand this is not an Apple devise buy selling this garbage on the apple store should be embarrassed for the company, there are not words to express how disappointed I am with this router, I had Google Wifi and decide give this router a try since the specifications are very competitive and I never care about the money when the quality is the best, but after an hour of using this I decide to repacked and give it ready for return tomorrow morning, the app on the iPhone is frustrating, slooooooow and always show the router is offline when is not, I guess?! the connected devices section is not accurate, the upgrade process was a pain in the neck and I assume the process concluded because the router restarted after a while because the app never show the progress of the installation, the prioritization device never work, I live in a medium square apartment, placed the router centered to cover all the area and the signal is poor in every corner and the speed test results is OMG, I am done with this @#$#@#$#@ And after a while writing this review a question comes to my head, did I purchased a brand new product or a refurbished devise that never was refurbished? NO!! I did not, I paid $194.35 for a piece of plastic that make me feel that I am throwing my money away. Apple, I thing you know what are you doing, right? but I was expecting no more than what you are promoting on your website and I thing as a customer than have believe in Apple for years that you have to reconsider selling this product on your store.Thank you for everything else.

    4 of 9 people found this useful

  • 1.0 out of 5 stars

    Horrible

    • Written by Frank L from Redruth

    Not only is it ugly it only has one ethernet socket, No good to me.
    The Apple router is much better, why have they stoped making it?

    16 of 21 people found this useful

  • 1.0 out of 5 stars

    Complete waste of money

    • Written by Adrien D from NY

    Easy to set up but completely useless. I bought this because I found my Spectrum WiFi to not be very reliable and fast - and I would often not get signal in my bedroom (note: I live in Manhattan and apartments are not that big to begin with). This did not change anything to my situation. The WiFi is still not that great even when sitting next to it and I still don’t get signal in my room half of the time. Whether it’s on my computer or my computer or my phone or my tablet I did not see a difference. Very disappointed...

    4 of 13 people found this useful