• 1.0 out of 5 stars

    Perfect Keyboard If You Want A Disposable Product

    I am very unhappy with this keyboard. Like other users, I have gone through more than one. I average about 6 months before at least one of the keys stops responding, followed in quick succession by other keys failing. I contacted customer support and spent several hours, calls, chats, etc. trying to rectify the problem. I had absolutely NO luck. I've also tried the wireless Apple keyboards, same issue - they are great disposable units. SO, if you are aware that this keyboard is actually a disposable - good for six months (maybe if you are lucky) and are prepared to throw it away and get a new one at the high prices they charge, go ahead and purchase.

  • 1.0 out of 5 stars

    They keep Failing

    On my third in a row that suddenly fails (multiple keys stop working). This last time the "+" character was stuck on repeat, even though the physical key was not stuck, and two other keys on the keyboard stopped working. All three keyboards were clean and dry. There was never contact with any liquid spill or moisture, even from a rag. Literally no environmental or user related reason for this to have happened. Same issues is happening with colleagues. Of course it's just past the warranty... So bummed and financially stressed by this.

  • 1.0 out of 5 stars

    Third Keyboard in 3 Years

    I am really annoyed with this keyboard, this is the third one I have had in 3 years. Now I am opting to spend my hard earned money on an alternative keyboard. The keyboard keys will eventually fail after a few months and there is no way of being able to fix it.

  • 1.0 out of 5 stars

    Very Short lifespan

    I'm a MAC user for so many years. It was a nice keyboard until it stopped working just after some 6 months of usage. Really not happy that it didn't last longer after spending much money to get one! Will have to go for a third party one. Don't recommend it!

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    the alphabet according to my keyboard

    keyboard number #3, that is malfunctioning after less than a year's use, is great if you don't use the letters b,g or t.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Selling low quality product with very high price

    OK Apple. This is just an another wired keyboard. You don't have to charge that much because your keyboard doesn't last long. Now, some of my keys are not working anymore. It should last much more longer with this much price. Really disappointed. I am going to buy cheaper classic PC keyboard.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Lot of money for something that won't last

    Nice looking keyboard but iMac won't acknowledge it exists. Just something that happens after a year or two. It of course does this on startup so i couldn't log in until I brought an old pic keyboard from work.Imay just stick with that keyboard instead of spending another $50

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    HORRIBLE! Apple needs to update and improve external keyboards!!!!

    I am now on #6....all within 3 years. I am an author who makes her living writing. This keyboard will work one day, and the next, one or two of the keys just stop working. Nothing brings them back. No spills, no drops, no cat or dog hair....it just stops working. Happens EVERY time... these things are EXPENSIVE!!! What is wrong with Apple that they can't produce a reliable external wired keyboard? Tried the Apple wireless keyboard as well - it stopped working after 6 months.

    72 of 81 people found this useful

  • 1.0 out of 5 stars

    Unreliable

    We purchased quite a few of these for my lab, since they are very elegant and comfortable to use. They average life time however is less than a year, event in clean and proper-used circumstances. We had a lot of problems with keys that pop out and cannot be put back; or with cleaning. On the last one we cleaned, by using a lint-free rug slightly humidified with alcohol on an unplugged keyboard, the whole bottom rowe stopped working, and we could not solve the problem despite hours on internet forums and help sites; this also follows from the fact that the keys need frequent cleaning because of their colour and texture. To our regrets, we will turn to another brand.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Failure Rate

    Granted we are protools operators that use the keyboards daily, however I'm looking at a pile of keyboards in my office. I've had over 10 of these die within 3 years. The previous models have lasted 3 time as long. What gives Apple?

    51 of 57 people found this useful

  • 1.0 out of 5 stars

    Apple Keyboard with numeric keypad

    Very disappointed with this product. First 3 keyboards they changed at the store as they stopped working. Later I found out you have to use the extension usb cable and they work again. Today another one broke using a very dry damped cloth and cleaning keyboard upside down.

    16 of 21 people found this useful

  • 1.0 out of 5 stars

    Specious, overpriced, poorly designed and short-lived.

    Do not buy one of these! I have had four and they all fail after just over a year - whence cannot be exchanged. They are, like almost all of Apple's new products, cynically contrived to be un-repairable. Even when useable, they hardly offer a good tactical experience.

    Instead buy a simple Microsoft 600 for less than a quarter of the price. It can be cleaned and repaired and, for that matter is more pleasant to use.

    5 of 7 people found this useful

  • 1.0 out of 5 stars

    On 3rd keyboard in 2 years

    This keyboard works great…for a minute. First one, immediately would only work intermittently w the Thunderbolt I bought at the same time. Because of the timing, I assumed it was the Thunderbolt, so I brought it into the Genius Bar to be told it was fine and must be the keyboard. This was confirmed when I replaced that brand new keyboard to have it work fine the first few weeks, but then after those first few weeks...

    Now every time I restart my laptop (connected to the Thunderbolt screen which in turn connects the keyboard to the MacBook Pro) or re-plug in my laptop from being away, it does not work. Every time. I have to unplug it, plug it into a different port, wait 15-20 seconds to see if it acknowledges it, rinse and repeat about a dozen times until it finally sees it again.

    Today, after playing the above game for 1.5 years, it just stopped working altogether, even when plugged into my laptop directly or the iMac. Back to the Apple store I go for my THIRD keyboard in less than 3 years.

    If this third keyboard has the same connectivity issue, I will be returning it and going non-Mac moving forward. A shame, as if you take away the connection issues, it feels great, has a good bounce to the keys and a nice texture on the surface.

    14 of 21 people found this useful

  • 1.0 out of 5 stars

    Keyboard doesn't work

    I'm this right moment using a the keyboard of my macbook pro because my work station is stopped. Sometimes the keyboard doesn't work, if you restart doesn't work, if you connect usb in other entrance doesn't work.... However, if you connect the same keyboard on 150U$ PC it works perfectly. I'm very upset with Apple on this product. I have Iphone, Ipods, Ipads, Macbook and others...

    27 of 29 people found this useful

  • 1.0 out of 5 stars

    Dysfunctional Space Key

    I have found the space key on my brand new keyboard to be dysfunctional. It does not recognize my right thumb when it hits the key. The stroke is recognized only when my thumb is perfectly centered on the keyboard or a I use my left thumb, thus I say this is not a writers keyboard. Ernest Hemingway would have used this thing for target practice and I'm considering switching to a typewriter too.

    8 of 12 people found this useful

  • 1.0 out of 5 stars

    Doesn't Always Work

    This would be an amazing keyboard if when you connected it it worked. I use this keyboard in a docking station type set-up with my laptop. As Apple doesn't actually offer a docking station, I had to create my own. I use a macbook pro 13 inch retina. I plug this keyboard in and out depending on where I am working, at my desk or on the move. However, the keyboard (or my mac) fairly regularly fails to recognize the fact that the keyboard is plugged in. Restarts don't work. Plugging and unplugging doesn't work. The extension cable that people suggest worked for a bit then stopped. Above all Apple tech support couldn't help. I highly recommend staying away from this keyboard if you plan on using it with a laptop. It could be great, but isn't. :/

    8 of 12 people found this useful

  • 1.0 out of 5 stars

    lasted 5 weeks

    Mac does not detect

    8 of 15 people found this useful

  • 1.0 out of 5 stars

    it reeks

    It might be a good keyboard but it will have to go back because it reeks. Its smells strongly of a mixture of acrylic nails and a touch of ammonia?

    12 of 26 people found this useful

  • 1.0 out of 5 stars

    Am I just unlucky or is it just that the quality dropped

    I am a web-developer and I travel a lot.
    I tend to take really good care of my products as they're the tools that bring food on my table.
    I've got my first keyboard about a year an a half ago, which died after a year, for no reason at all (never spelt anything on it, had a cover to protect it if such things were to happen) the keys started failing one after the other.
    So i decided to purchase another one. Delivery was fast, so at least one thing to be happy about. The keyboard by itself feels great but after only 6 month of use, never dropping it, never spilling anything on it, again the keys started failing.
    This time it was the light on the caps lock. Went to take my brake, locked my computer, came back and the "A" key stopped working, out of nowhere, which resulted in being locked out of the computer until i've found somebody to lend me a backup keyboard (one day of work lost as i didn't activated the digital keyboard so no way to bypass the password).
    So so far i've spent about 200 dollars on keyboards that keeps failing one after the other... Seriously ....
    On top of that the keyboard on my Mbair failed a week later, which then leaded to the screen failure according to the apple official retailer who offered me to fix the keyboard and the screen for the little price of 2800 dollars ... Yeah 2800 dollars for a Mbair that is only 3 years old.
    Fortunately i still have my Macmini for backup. So now i'm gonna have to purchase another keyboard, wait for you guys to release a new Mbpro which i hope will be a nice upgrade otherwise i'll have my two employees and myself to switch over another company because it is really exhausting to have products failing one after the other.
    I know i use them intensively but that is my job and i remember a time where my apple products would last and where the customer service would see me as a valuable customer ( 2Mac mini 2Mbpro13inch 1mbpro15inch and 1mbair + the numerous keyboard over the years).

    Anyways i'll give this guy another chance but if it fails again for no reason I swear i'll switch over another brand !

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    What happened to the quality?

    I had one of these keyboards for years and it always worked perfectly. I had to buy a new one as I lost the old one in a house move. Well, I should have listened to the reviews. Just after the 90 day warranty expired, it failed. And I hardly even used it - maybe 10 times tops. Some keys no longer work, some keys do things they shouldn't do and basically, it's now useless. 3 month life for a barely used keyboard? Shame on you Apple. Sort your manufacturing and quality control out. Total waste of money. If I could give it no stars I would.

    2 of 3 people found this useful