• 3.0 out of 5 stars

    USB and key issues

    I have had this keyboard for 3 years and it has worked fine until recently. I have found other users reviews helpful in that they have experienced the same issues. The USB port sometimes does not recognise the keyboard. Restarting the computer helps with this. I also have the same issue with keys in that they do not recognise when they are struck. Currently the Shift, Caps Lock and (that is w) key is playing up. Yes it missed it when I typed a capital w. It's frustrating for a premium priced product from Apple. I've bought Apple since 1990 and recently have found the quality decline in the past two years. Disappointing.

    2 of 2 people found this useful

  • 3.0 out of 5 stars

    Does not always work!

    I have 5 of these keyboards and they all suffer from the same issue. I love the typing action and have never experienced any problems with the USB ports as referred to in the comments. All keys function properly and are easy to use. The Fn key being in a different position has never bothered me. The are two main problems however - (1) The keyboard gets dirty quite quickly and (2) EVERY keyboard I have suffers from a capacitance issue that can only be resolved by unplugging the keyboard overnight when the computer is switched off or discharging it by disconnecting it and attaching a card reader to one of the USB ports to use up any retained charge. If I forget to do this I have to allow at least 30 minutes unplugged before the keyboard will function again. I have tried taking them all back to Apple Store in Kingston upon Thames but of course they are discharged by the time I get there and are found to be working normally! I believe the wireless version does not have this issue.

    2 of 2 people found this useful

  • 3.0 out of 5 stars

    Great Keyboard...USB ports Pointless

    Bought this keyboard so I could have a desktop set up with my new 2015 MacBook. The keyboard itself looks great and is nice type on. The keys are laid out well and has all the apple fiction keys you would expect to find on a Mac keyboard. However the USB ports on the keyboard have so little power going to them that I can't even plug in a USB Flash key without getting the low power warning. As the new MacBook only has one usb-c port I would have thought that they would make its power output enough for the keyboard ports to be fit for purpose. Very disappointed.

    In a nutshell, if you are buying this keyboard to work with your new mabook, don't even think about being able to use the 2 USB ports!

    8 of 8 people found this useful

  • 3.0 out of 5 stars

    Mac External Extended Wired Keyboards

    I have 3. The oldest, 2010, I use at work because the company supplied ones are nasty. Works perfectly. No2, 2014 lost a line of keys after 1 year, No 3, 2015, has just lost 3 numeric keys. Tried it on a different computer to no avail. I notice that the 'feel' of the newer ones is not as good as the 2010 version. I have been advised to take the failing ones to an Apple store, but at the price they are I really resent having to appeal to Apple to back products just out of warranty. I can buy a cheap and nasty keyboard that lasts for years, Apple ones, sleek, impressive and nice to use appear to be sub standard on the longevity test.

    5 of 7 people found this useful

  • 3.0 out of 5 stars

    Great feel but spotty reliability

    This keyboard is slim and feels great to type on. I prefer it to the wireless version because the design is a full-sized keyboard and I like having a separate numeric keypad and full-sized cursor and editing keys. Why Apple doesn't make a wireless version of this remains a mystery to me, particularly as the increased length would allow for the use of additional batteries and thus a longer life before needing to recharge. However, my biggest issue with this keyboard is that I've had two of them die on me for no apparent reason, the most recent one being barely a year old. Sometimes Macs will simply stop recognizing them. Some people have had luck by inserting a USB extension cable between the keyboard and the computer but that doesn't always work and shouldn't be required in any event. I do wish they'd work out the reliability of these as it's otherwise a great keyboard.

  • 3.0 out of 5 stars

    Breaks just after your warranty ends

    I've bought this keyboard twice, and with both purchases, they've worked tremendously well, the best keyboard i've ever used. Unfortunately, it spoils just after a year of purchase, at least it did for me twice. Particularly the bottom left keys become unresponsive. Overall a great keyboard, but be willing to pay for a new one every year. I know I will be.

    1 of 1 people found this useful

  • 3.0 out of 5 stars

    Keypad does not work in PC mode

    I am using the Parallel software and have found that the keypad does not work in Excel when running in Windows.

    4 of 7 people found this useful

  • 3.0 out of 5 stars

    Nine keys stopped working.

    I am a power user and treat my equipment very well, unfortunately this keyboard had nine keys stop working. I have absolutely no idea why they stopped working. Anywho, I loved the keyboard so purchased a replacement which will hopefully last longer!

  • 3.0 out of 5 stars

    Low Power Warning - USB 2.0 ports a con!

    Great keyboard, however the reason I bought it was for the convenience of the USB 2.0 port for connecting my iPod, camera etc. When I plug these in I get a "Low Power Warning", and they don't work. Customer support now tells me that you actually need a Mac built in 2007 or later (?) to be able to run the keyboard ports as "2.0 high powered ports" and that my May 2006 computer will not be able to do so. Apparently the published minimum requirements:
    • Mac computer with available USB 1.1 or USB 2.0 port
    • Mac OS X v10.4.10 or later
    • Keyboard software update
    are required for the keyboard to work - not the USB ports. This is a joke! There are no publicly available articles that state this apparently, so not sure how the paying public are meant to make an appropriately informed decision before purchasing the advertised product. Anyway be warned.

    Not happy.

  • 3.0 out of 5 stars

    keyboard ok lar

    The keyboard is nice to type on and typing speed would surely increase. One issue with it is that I am using this with my mbp and some how or rather like it's being grounded properly. I get static almost every sentence I type. End up I have to get a silicon cover for it.

    One thing is for sure typing without the cover is much nicer.

    Hope I am the only with this issue.