• 1.0 out of 5 stars

    Dead already?!

    I've had my MacBook Pro for a measly 3 months and this power cord already croaked. Really?! I was very dismayed to see this has happened to so many others. I also couldn't believe the price tag for a product that is clearly not meeting customers needs! I typically love my Apple products, but this is a ridiculous inconvenience to have so soon after purchase. I am left both unimpressed and irritated.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    0 stars

    I'm on power supply number 5 since I got my Macbook pro 2010. They BREAK! Apple it is outrageous to charge $80 for this!

    18 of 19 people found this useful

  • 1.0 out of 5 stars

    Extortionate price of MacBook Pro power cable

    The outer insulation on the mains power cord has pulled out from the rubber collar that is supposed to protect the power cord connection at the entry point to the square power adaptor unit (or 'puck' as I believe Apple refer to it as). This mains cable is country specific and comes with a moulded power plug that matches the local country power standards. It connects to the puck via a clever slide connector, which clearly means the cables are interchangeable. To my disappointment, Apple Australia (I can't speak for other countries), does not carry the local version of the mains cable. Instead I will have to pay $AUD119 for a complete power adaptor in order to replace a two meter long mains power cord. Even for the whole power adaptor the price is extortionate, let alone for just the mains cable. And this is not to mention the surplus puck and low voltage power cord and magnetic connector I am left with. Come on Apple, you can do better that this!!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Nokia 3390 had a superior power adapter...in 1996

    I still have a working power adapter from my 1990's Nokia 3390 cell phone. However, my Apple 60W MagSafe Power Adapter is no longer working, because some of the pins do not deploy and make contact with the MacBook like they should. The magnetic connection is a brilliant idea, however it was unfortunately not a good design to have such fragile spring-pins to transfer power. I will NOT be buying a replacement from Apple, I will be purchasing a replacement adapter from a 3rd party.

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    Macbook charger

    The macbook is fantastic and has served me well for five long years, but the price and quality of the power supply is absurd. The design of the macbook accessory is inherently flawed and ends up breaking every year. Surprising that a company so committed to progressive design engineers a product so unsatisfactory. If Apple expects their customers to believe they are the technology of the future, they need to focus on solutions to these basic problems that rapidly erode their prestigious reputation. If they expect me to pay $80 for another charger when this POS breaks, I'm saving my money and switching to different company.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    Terrible

    Clearly flawed design, my wire has twisted at the connection even though I have never wrapped it around my MacBook or misused it. Had mine for 2 years and now need to pay £65 for a new one? Completely shocking. When are Apple going to pay attention to the reviews of this adapter and do something about the issue.

    20 of 20 people found this useful

  • 1.0 out of 5 stars

    cheaply made, too expensive to replace

    The wire is scrawny and frays in no time. The wire shouldn't be so thin that a cat can chew through it. Whatever happened to making thick power cables that lasted years and years? The price for a replacement is criminal. Love my MBP, but shame on you Apple for this atrocity of a charge cable. I hope I don't electricute myself with my frayed cable.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    LIKE FIRE HAZARDS? LOVE WASTING MONEY?

    WHAT AN UNBELIEVABLE PIECE OF GARBAGE.

    THE L-SHAPED ATTACHMENT SEEMS TO BE DESIGNED FOR THE CORD TO RIP OUT OF IT. MY EXPOSED CORD SHOOTS LASER BEAM SPARKS WHEN I PLUG IT IN. THAT THE WORD 'SAFE' IS USED IN THE PRODUCT NAME IS PREPOSTEROUS. IF I WANTED TO START A PAPER FIRE ON MY DESK, THE MAGSAFE WOULD BE MY FIRST CHOICE FOR GUARANTEED PYROTECHNICS.

    APPLE SHOULDN'T BE ABLE TO GIVE THESE AWAY. I WISH I HAD BIGGER CAPS SO I COULD ESCALATE MY EXPRESSION OF FRUSTRATION AT THE REPLACEMENT PRICE (THOSE TWO WORDS WOULD HAVE BEEN WAY BIGGER). I GUARANTEE THIS THING IS MADE FOR $0.58 ALL IN. I WILL NOT EVEN SPEAK OF THE PRICE WE - WHO HAVE COUGHED UP THOUSANDS IN OUR COMMITMENT TO ALL THINGS MAC - ARE EXPECTED TO PAY SO OUR BIG INVESTMENT PIECES WILL CONTINUE TO FUNCTION.

    IT'S CLEAR APPLE DOESN'T READ THESE THINGS SO ALL I CAN SAY IS EFF THIS. SERIOUSLY.

    21 of 22 people found this useful

  • 1.0 out of 5 stars

    Worst piece of overpriced cr*p!

    Last Dec 29, I just bought my very first macbook pro.. so imagine my surprise when after 3 days it decided it won't work! ALSO, i didn't drop it nor there are evidence of stress or whatever not to mention on Dec 30 was my flight home and I have to live when a dead laptop for 2 whole weeks!!!! till i get back from the city!!!

    I WAS STRESSED THE WHOLE TIME CAUSE I WAS PLANNING TO DO MY THESIS AND FYI MY OLD WINDOWS LAPTOP BROKE SO YEAH.

    NOT ONLY DO THEY CHARGE OVERPRICED CHARGERS BUT IT IS ALSO FLIMSY AND CHEAPLY MADE CAUSE IT BROKE THAT FAST!

    THIS DOESN'T EVEN DESERVE A STAR.

  • 1.0 out of 5 stars

    3rd time

    This is our third power cord. Please make better cords.

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    It couln't be worse.

    We are using these PSUs at our school to charge the teacher's MBPs 13" (70 in total), so we have at least 70 of these and 2/3rd of them is having the broken cable problem either at the PSU's side or the device's side. It it is not appearing to get any better.

    16 of 17 people found this useful

  • 1.0 out of 5 stars

    Fourth Charger and Counting...

    I've had my MacBook for nearly six years now. for the first two and a half to three years, the charger was fine. Then one day, it just stopped working. No biggie, I thought, I'll just go to best buy and get a new one, so I did. A year later, the thing started SMOKING. When it would charge, smoke would come out of it and this burning smell. So, I bought another one. Three months in, a crackling, electric sound would come out of it every time I plugged it in and one time I even saw a spark. So. I bought another one. Just a few days ago, it just went dead, like the first one, stopped charging completely. So today. I. Bought. Another. One. Let's add that up, shall we? 79 times 4 equals 419 dollars not including tax. That's almost half way toward a macbook air. FIX IT APPLE. I'm sick of counting!

    18 of 19 people found this useful

  • 1.0 out of 5 stars

    Poor durability

    Looking for my 3rd charger now. This product is overpriced and does not last long.

    15 of 17 people found this useful

  • 1.0 out of 5 stars

    BROKEN

    Maybe the saying "3rd times the charm," is true, because I'm fixing to have to buy my THIRD charger for my MacBook Pro. I love love love ALL my apple products, BUT, as lovely as the products are, your chargers are cheaply made. I have to buy a new charger for my MacBook Pro every year or so, and a new iPhone charger ever 6 months. If people are going to pay so much for the products, make reliable chargers. I guess I now HAVE to spend $79 + tax & shipping, or my computer that cost over 1,000 will just sit there. So thanks.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    Poor design

    This is the second charger that has failed me. The cord where it enters the L-shaped tip starts to degrade and eventually the wires become exposed.

    This is not a result of handling.
    I am very conscious of my equipment. No excuse for two failures.

    Apple, take note, you are losing customers.

    16 of 17 people found this useful

  • 1.0 out of 5 stars

    Worst Customer Service and Charger such a scam

    This charger is the worst part about this computer. I have had my charger for 5 years and now it has started fraying. I had HP computers for ten years or more and the charger never frayed. I am not shelling out 80 bucks for a new one. They are cheaply made for such a high quality computer. APPLE EXTREMELY DISAPPOINTED!!!!

    10 of 11 people found this useful

  • 5.0 out of 5 stars

    Dont know what you guys do....

    6 years of use, and no issues. My wife has had one for almost 4 years... again, no issues. People must not be using their brains and are either bending the cords or maybe they need to plug into a power conditioner. I know tons of people with MacBooks and NONE of them have this issue. It's like anything else, they aren't indestructible. I have had so many other issues with non-Mac laptops, and you really just can't compare the products!

    6 of 33 people found this useful

  • 1.0 out of 5 stars

    A charger that costs $80 to replace should not break so easily

    It is, of course, broken, like many others out there. I mean, I like the design, I like the magnetic connection and all, but I fear this is why it broke. You see, the magnetic portion of the L connector broke off from the charging part. It's very difficult to describe, so just suffice it to say, I have to tape my charger to my computer to get it to stick at all, which is inconvenient when I want to disconnect my computer to move it somewhere. In fact, when it first broke I just superglued the magnetic part back to the connector, but then somehow the superglue wore off and the same piece came disconnected. And sometimes it still won't charge, even if I have it taped securely in. It just really stinks that a device that should be wireless is not for me, because I don't want to risk losing the placement I found that keeps the charge going, so I just always keep the cord attached, even when I have to pack up my Mac to go somewhere.

    It's stressful, it stinks that it simply just broke one day (I did nothing that could have caused it to break, it just fell apart), and it stinks that I'm sitting here trying to decide whether I want to continue using scotch tape to hold my charger together or if I should shell out $80 to replace it, and just keep my fingers crossed that the next one won't break as well. I wish I could just take it to the Apple Store to get it fixed but 1. The nearest Apple Store is 2 hours from where I live (I live in Iowa. We literally have only 1 store. It's ridiculous.) and 2. I doubt they will just give me a new charger (they would likely just say the fact that I superglued it and have been taping it somehow broke the warranty agreement, even though the nearest store is a TWO HOUR DRIVE away and when it first broke I was in the middle of finals in college, and I didn't have time to just pop over to Des Moines and back).

    It's all just a tough, annoying, frustrating situation, but clearly Apple doesn't care that much, since there's 1700 other people who took the time to leave a 1 star review (and I'm sure there's plenty more who've had issues who simply didn't take the time to leave a review) and yet there's still nothing being done to make the chargers satisfactory.

    14 of 15 people found this useful

  • 3.0 out of 5 stars

    STARTED SMOKING

    I opened my laptop and it was at 4% battery, nothing new. So i plug in the charger and connect it to the computer and i smell something burning literally one minute later. I start looking around and I see SMOKE right next to my face coming from the charger! It burned through the rubber. This is the second time this happens. I had ANOTHER charger get so hot that it started MELTING.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Cord Connection to Charger Block Frays Easily

    I am disappointed in the design of these chargers, which decreases the quality of this product immensely. My second charger is not working anymore because the connection point to the charger block is slightly cut open from the bending, even though I was extra careful this time to not wind it up using the prongs to limit bending (the same thing happened to my first charger). This will be the THIRD charger that I must purchase in the past 2 years. Judging by the reviews, this is an ongoing and persistent problem for many users. Please redesign the charger to make it more durable. Some other companies found a solution to this issue through a simple Google search; I shouldn't have to purchase a third party product. Simply incorporate a stronger support at the connection points like many other PC chargers; it should justify the $80 cost.

    16 of 17 people found this useful