• 2.0 out of 5 stars

    Concerned and Unhappy

    • Written by Morgan W from Fayetteville

    I have 2 MacBooks that need these: A 2011 and a 2012 model. They are currently sharing whatever charger I have that works at the moment because they are constantly melting over many years and many purchases and it just hasn't proved worth it to constantly have 3 (one for each computer and a backup). I've also had one that just stopped working before it ever got the chance to melt (because they always do without fail). It's only a matter of when. The part that is the most likely part to melt, the section of cable right below the connector, is also the only part that isn't removable or replaceable.

    With the lack of OS support now for my 2011 and presumably soon my 2012, I am nervous that at some point access to replacement chargers will become a real issue if Apple decides to drop this product with no other working options going forward. Because other than this, my computers work great and I don't see them breaking down or losing functionality any time soon. The only issues I constantly have with them are the chargers, which I have to replace with the frequency of about every 1-2 years (and they WILL NOT last that long without strategic use of some electrical tape EVER).

    Pros:
    - The computers these are made for are the preferred models I own since I can open them up for RAM and hard drive problems with little interruption in my work week and additional costs of service. I did buy a second one and continue to put up with these chargers, which I constantly use and need for work. Otherwise, I would not put up with them at all.
    - The magnetic connector prevents damage to the computers themselves, the most valuable part of these purchases
    - When they do melt, they don't immediately stop functioning.. which buys me some time to patch or replace

    Cons:
    - It's a considerable and ridiculous expense to keep replacing these
    - Will not survive regular use without tape. It just won't. The cables WILL start tearing.
    - Electrical hazard also to your home, pets, and nearby valuables
    - Sometimes they just quit working without getting to the point of tearing
    - These have always been bad products with no improvements in lifespan in the 8 years I have owned them
    - Traveling with these cables further shortens the life of them, which is kind of the point of a laptop. I never unplug the one I use at my home desk. Guaranteed disaster. My travel adapter stays in my bag and is the one I use the least as a rule.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Here we go again...

    • Written by Miroslav D from Montreal

    It does what it needs to do.

    But once the cords break… had to buy another. *sigh

    Great (not so great job) Apple.

    1 of 3 people found this useful

  • 2.0 out of 5 stars

    Always falling out!

    • Written by Susan A S from Nome

    I typically only bother to write reviews when I feel something deserves 5-stars, but am compelled to write this negative review because this is such a simple design flaw; even more so for a company that prides itself on good design! I appreciate the magnetic end, and I've not experienced any fraying, but the dang thing falls out with just gentle moving around of my laptop on my lap. I just can't believe Apple can't do better. The design for my older Mac Book was far superior. I thought by now, after all these reviews, that surely Apple would be offering an improved way to connect the 85W power cord to the laptop.

    7 of 8 people found this useful

  • 2.0 out of 5 stars

    These Units Have Nothing To Do With 'Innovation' Or The Environment

    • Written by Tamas M from Sydney

    These units are so poorly designed and executed that I am forced to buy a new one every year. Completely normal, everyday use, I rarely even travel with my MacBook.

    - The connection to the MacBook simply wears off within 12 months. The plastic shielding itself disintegrates and erodes over time, exposing the cabling at the connector's end of the cable.
    - The connector protrudes too much, so you can't even use your MacBook as a 'laptop'. The protruding connector itself will just pivot upwards and disconnect itself if the MacBook is in your lap/on your thigh/knee.
    - The unit is designed so you can switch the wall connection between direct to the wall, or a longer cable which is great, however the most problematic and prone-to-failure part of the unit is the cable running from the 'power brick' to the MacBook. That cable is permanently attached to the 'power brick', so just because the cable running into the MacBook has given in again, this design forces costumers to buy an entire package of:
    Two connectors
    A 'power brick' with an intact cable running into the MacBook.
    How are these design solutions 'innovative' or 'environment friendly'?

    13 of 14 people found this useful

  • 2.0 out of 5 stars

    Charger broke, AGAIN, FOR THE SECOND TIME IN 5 YEARS!!!

    • Written by larissa B from Toronto

    Just like other reviewers, my charger cable has started to melt and fray right at the connection
    point where the cord meets the brick. Same problem area as before. Disgusting. The price for a
    new charger is ridiculous! Money first, loyalty second? I have been a loyal customer of Apple products for the better part 15 years! What is the logic behind not fixing this problem?

    4 of 5 people found this useful

  • 2.0 out of 5 stars

    Why do all of Apple's cords FRAY

    • Written by Angela G from Vineland

    I refuse to get the new macbook pro that doesn't have a magsafe adapter or any USB ports (but let's not go there)... my old macbook charger completely frayed on the brick end and now they want $80!! for a out of date charger?!

    16 of 16 people found this useful

  • 2.0 out of 5 stars

    cable problems

    • Written by Helen P from Fillmore

    How I use my cable: I plug it into the wall, and let it rest on the floor and table while my MBPr 2015 charges. When charged to 100, I detach it from my laptop. I only occasionally pack it for travel, and I take care to leave a loop at the ends where there could be stress on the cables when wound for travel. Should I be unplugging it from the wall receptacle every time I'm not using it to charge? Perhaps that is the problem here?

    I reinforce all my cables at the business ends with Sugru, as a preemptive strike. The Sugru at the adapter end of my thin cable has a crack running perpendicular to the cord, so that join now has two segments. Ok, still functioning. The Sugru at the MagSafe end is fine. But the cable itself split down the middle about 24in. from the adapter brick, exposing the shielding, so I covered it with electrical tape and started shopping. Perhaps there is an overheating problem.

    Still, I come here to find the cable situation is dreadful. Apple used to be the king of quality and when they made a design or engineering mistake, they fixed it. The preponderance of my many Apple devices over the decades has been easy and enjoyable to use, which seemed to set Apple above the crowd. Why is this design reputation not safeguarded as a corporate asset? Are you nuts?

    10 of 11 people found this useful

  • 2.0 out of 5 stars

    Works great when not broken...

    • Written by Logan K from Martintown

    For most of the year, this charger is excessively reliable and quickly charges my MacBook. However, like most others, I am buying my 3rd power adapter in 5 years because they are fraying at the connection points that cannot be individually replaced. The cost of the charger for my MacBook is high, but I depend on this laptop for my work and cannot avoid getting a new charger when they break. It would be ideal for Apple to redesign this charger or lower the price for a cheap product.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    'RUBBERISED CASING' OF CABLING BROKE DOWN & PEELED OFF ON 2 REPLACEMENTS!!!

    • Written by Penny H from MIDHURST

    In common with others ... I would first state that: I LOVE my APPLE products and have done since 'going Apple' in the mid 1980s ... HOWEVER: whilst the MagSafe Power Adapters are a great improvement with the 'magnetised' little square connection to the MacBook itself ......... there would now seem to be an issue with the tendency of the wiring to 'coil in on itself' and the effect of heat .. or time ... or SOMEthing on the 'rubberised??' casing: because I have had to replace twice now because the casing has become discoloured and then disintegrated ... revealing the inner wiring ... and rendering it (them) unsafe and unusable :( It would be helpful if this problem would be addressed ... please ...... lovely people at Apple! (and as others point out replacement means replacing the WHOLE unit ... to wastage of un-necessary resources AND unnecessarily expensive replacement ..... it would be appreciated if you would address this matter too, please, Apple)

    9 of 9 people found this useful

  • 2.0 out of 5 stars

    not a good quality as we expect from apple

    • Written by Adeeb A from Detroit

    I have now replaced this charger 3 times . the wires become frayed and break in less than one year of home normal use

    12 of 12 people found this useful

  • 2.0 out of 5 stars

    make that two stars

    • Written by Jon S from Seattle

    Guess I'll give the power adapter two stars. I've had the computer now for 5+ years. I love the computer because it is a real "work-horse," but the power adapter umm not so much. This will be number three for me. At least I haven't had to replace the adapter as often as other reviewers, hence giving my review the two stars.

    11 of 11 people found this useful

  • 2.0 out of 5 stars

    Apple loyal to bad design (85W MagSafe)

    • Written by Deborah G from APO

    Just to update the reviews from 2014, the MagSafe adapter still has a very vulnerable cable design. I keep the cords straight at both ends and wrap the cable up carefully upon transport, but the body is just so clunky and the cord so rigid yet thin that the internal wiring gets frayed even without being run over by chairs, forced into awkward positions, and so forth. Laptops are made to be transportable. I feel as if I'm carrying a live infant around whose head I have to support just right. It's just too vulnerable at the connecting points. Interestingly, I never had this problem with the ancient iBook or Powerbook adapters.

  • 2.0 out of 5 stars

    2 Stars because it lasted so long

    • Written by Alexis P from Edmonton

    I've had my Mac for almost 6 years now and my original adapter just died. It was a little weird because it got so hot it melted and came apart. I'm a little annoyed to learn these are so expensive but I need one so I'll have to buy it anyway...

    7 of 7 people found this useful

  • 2.0 out of 5 stars

    Wire on power cord burns out from bending.

    • Written by Paul S from EASTHAM

    This is such an obvious design flaw. It is amazing that Apple doesn't do anything about it. We have had more than one Power adapter go bad because the thin cord breaks where it meets the white block. Other electrical cords like this have an inch or two of soft rubber or plastic to help absorb the stress on the wire. I just took about two or three inches of 2" wide clear packing tape and wrapped it around the base of the wire where it meets the block. I can already see that the stress on the wire will be alleviated. This cost me basically nothing. No reason I should have to cobble together a fix like this to a high-end product that should have the solution built in from the beginning.

    Also doesn't always connect to computer without some wiggling back and forth to get connection light to come on.

    22 of 22 people found this useful

  • 2.0 out of 5 stars

    Cables are just too fragile

    • Written by Guillaume M from Lille

    Ended up in this review page because after my cable frayed, I held it together with tape. Thought it would do the trick for a while but now I'm getting a lot of static noise through the headphones jack when the power cable is plugged in.

    Obviously like many other people I'm very disappointed, this being my 2nd charger that meets this fate. Now I would understand and keep relatively quiet if the price of a replacement charger wouldn't be so high, but this is getting annoying.

    The way I see it, this cable is either fragile on purpose, or nobody is reading these reviews.

    There's no pride to get from the quality of one's product when a flaw this obvious is not being taken care of.

    Very disappointed.

    24 of 24 people found this useful

  • 2.0 out of 5 stars

    Poor build on adapter connections generally

    • Written by Sophie S from Hove

    Two things I'd love to see Apple improve...

    I believe I'm not the only one with this problem.

    Adapters are a product in constant daily use for most of us and its that little neck of the protective plastic that is the first to start to fray and inhibit connection. Not just on MacBooks but on all Apple power adapter devices I've the pleasure of using.

    It would be very helpful to have available adapter replacements for the computer inputs without the plug section, so just the section that connects to the computer. Most reviews, if not all complain about fraying, replacement is a hefty £65. I would be happy to pay for a replacement if it were less money and greater quality. As it stands I feel fleeced to spend this money as I do with replacement iphone chargers - too expensive for something that doesn't last well.

    Secondly please, your new fancy designed plugs are a devil to place in and pull out of wall sockets. Please consider improving, I feel like I need to wear rubber gloves to grip them without breaking nails.

    17 of 17 people found this useful

  • 2.0 out of 5 stars

    Caught on fire

    • Written by Justine M from Lemoore

    I'm giving this product 2 stars over 1 because my adaptor is the original one I received with my macbook over 3 years ago, and it's held up rather well for 3 years. However, I had to replace it today because it caught on fire. Luckily I only got up to grab something across the room and was back quickly to put out the small fire that generated where the adaptor connects to the computer. Had I left my laptop charging when I left for work, who's to say what would have happened. I think Apple needs to consider a redesign on this product and perhaps lowering the price.

    7 of 7 people found this useful

  • 2.0 out of 5 stars

    I was going to purchase one but then...

    • Written by Michael A from Virginia Beach

    $80 is a bit much for a power cord. Even though my cord just started coming apart recently, I surely did not expect to see the multitude of negative comments. Now I'm not sure. I guess I'll use it until I no longer have a choice to avoid getting sucked into the loop of poor power cords. The adapter itself is like new, just the casing of the wire came apart. I take extremely good care of my computer products almost obsessively so, its how I make my living. So This is not really acceptable from a company worth x billions of dollars. We need a new set of eyes on these reviews.

    8 of 8 people found this useful

  • 2.0 out of 5 stars

    One small cord issue, so many unhappy people

    • Written by Carrie P from Guelph

    I have had my MacBook Pro 15" for a few years and i've LOVED it ever since! I'm one of the lucky ones who's power cord hasn't frayed on me for about 3 years, but now it's blown right out near where it connects to the computer. I'm with the other people here who ask to have the ability to replace the cord, not the entire power supply! It could be such an easy little fix, that would make so many of us happy! Sometimes it's the little things that people overlook, but make the biggest impact on a product. Please!!! Read these reviews and consider it! I wish I could attach a photo of my busted cord, but I might just mail it directly to you to see our frustrations, we all should, maybe they'll get the hint? Here in Canada I have to pay over $100 to replace mine. Not money I can exactly spend right now, but I have no choice.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    My MagSafe Power Adapter became dangerous!

    • Written by Stuart P from SILVER SPRING

    Like many of the other loyal Apple folks, my late 2008 Macbook Pro 15" power cord has completely stopped working. I had to buy a new one for $80.00 and while I understand it's older they should not die this way. I have taken extra good care of this older Macbook Pro and it's been amazing except for the power cord where it connects to the MagSafe wire. It is really not safe at all. It seems as if it could become a fire hazard and also it would be easy to fix with better quality wire! So I sadly join the crowd and ask Apple to repair and redesign the power cords and connectors so we can all love our Mac's 100%! Apple I really hope that you are listening!

    4 of 4 people found this useful