• 1.0 out of 5 stars

    a new one every year and a month

    I purchased a new power supply from apple. A year and 20 days later it has gone out. I buy apple products because they work. I am disappointed in the quality of this product and apple for not standing behind it.
    I was told by apple support and the genius bar "well most manufactures have a year product warranty, I can put an order through for you for a new one it will be about 60 quid". 20 days after the year was up! come on! Advice, as soon as there is a problem bring it back because it's only going to get worse and once your a day outside of the year warranty "that will be 60 quid please"
    Thanks for the product unreliability and the making of a fragile product. I am sure it will keep customers coming back again and again.
    Oh and I paid 5p a min to get that advice! At the genius bar it cost me scheduling 4 days in advance and a 6 quid tube ride.

    114 of 118 people found this useful

  • 1.0 out of 5 stars

    This are *still* terrible, even after all of these years...

    I've gone through about a dozen of these with my MacBook Pros so far. "Gone through" means had to throw one away and buy another one. Or two.

    Cords melt, ends break, or they just plain stop working.

    C'mon Apple .. get these things up to your quality standards already.

    21 of 24 people found this useful

  • 1.0 out of 5 stars

    Piece of Junk

    Total of 4 macbook pro's in the family (kids at University plus my wife and I). Score so far in just over 2 years is a failed hard drive and 5 failed power units, all with breaks in the cord near the magsafe. Failures have been with both the older T type and newer L type magsafe. Although a Mac user for 20 years, I'm at the point where I think that Apple think they can get away with sub-standard products and customer service and the market will still applaud. When 2 magsafe units, both showing no signs of cable strain & one only 2 months old, failed within a week, I tried to e-mail to find out what options I had but couldn't find a way to send Apple a message for an account out of warranty - shameful! With windows 7 looking very good, my next purchase will no longer be an apple slam dunk as I find it tough to justify the price premium and exercises in proprietary interfaces that come and go any longer.

    18 of 22 people found this useful

  • 1.0 out of 5 stars

    Not Again!

    So, my Mac is four years old and still functions as good as it did on day one. Except that I have had to replace the battery AND MagSafe twice since. Today my third MagSafe failed. The only problem is that it failed two weeks outside the warranty period and no help from Apple. After the last failure I purchased two so I wouldn't be stuck. Good job too! I now count down the days until the little green light goes out for good.
    In summary, nice looking product, terrible reliability, if you need to buy one, buy two, because the inevitable will happen sooner than you think.

    27 of 29 people found this useful

  • 1.0 out of 5 stars


    Had this charger for less than 5 months and now it takes 48 hours to fully charge the battery. Waste of money, horrible quality. Charger has not moved from my house area and therefore has no wear/tear, so disappointed.

  • 1.0 out of 5 stars

    Just bad

    I've used the charger for about 6 months and it just stopped working. I had to dig my old one out of some boxes and tape up a fray in the chord to charge my mac. I think that it is a shame that a frayed old cord works better than a relatively new one.

    15 of 18 people found this useful

  • 1.0 out of 5 stars

    Absurd design flaw

    My old T-style Magsafe for my 2nd-generation MBP lasted 5 years. That's not too bad.

    The newer L-style Magsafe is a gigantic step backward. The new design can only connect to the laptop in one position (in the other, you lose access to multiple I/O ports, and create additional strain on the connector). The already frail strain relief then ends up taking the brunt of the force of an inadvertent disconnection. All of the people that I know that have L-style Magsafes have run through multiple iterations of them, because of the inherently weak nature of the design. I feel partly responsible for their misfortunes because I was the one that evangelized MBP purchases for them in the first place. The L-style Magsafe has been an issue for years, yet Apple continues to ignore it. They have no incentive to, since every time one breaks, that's $80 for Apple. Apple also actively litigates against other companies that attempt to produce sturdier alternatives. Talk about planned obsolescence.

    It's unfortunate that an otherwise superb machine like the MBP is hobbled by this ridiculous Achilles heel. Until Apple fixes its design, I've taken to recommending against all Apple products to my friends and family.

    23 of 27 people found this useful

  • 2.0 out of 5 stars

    Mag Safe is poor

    I have my new MacBooc Pro for 3 months and here we are...my power adapter is dead...Now what?! Pay 80$...

    13 of 17 people found this useful

  • 1.0 out of 5 stars

    Cords need better engineering

    We have been through 4 cords in the last year for our three Macbooks. Literally if you roll the cord up it cracks and the wire is exposed. They also overheat like crazy.

    11 of 13 people found this useful

  • 1.0 out of 5 stars


    I had a MB for 4 years and the old model charger lasted that long (only died because the cat chewed on it). I bought a MBP in February and have since gone through FOUR of the new model chargers (and not because of the cat!)! It's insane to spend $1700+ on a computer that is great only to have to shell out over $300 for chargers in 5-ish months, especially since the older model lasted so long! This charger that just died today lasted a record 3 months--the one before it didn't even last a week. Shameful. Please please please go back to the old model, or at least fix whatever is wrong with the new one!

    20 of 22 people found this useful

  • 1.0 out of 5 stars

    Need to replace within a year

    I've had two chargers in the past year. Both of them started fraying and overheating. With my last one, the magnet actually popped off. The quality is very poor for an Apple product, and replacements are so expensive.

    15 of 17 people found this useful

  • 1.0 out of 5 stars

    Could do better...find the way.

    Third time lucky says it all... after 3 years, I'm on my third Macbook Pro charger - at 80 dollars / euro a pop, I've just about had enough! The bloc is so heavy that the same thing breaks each time - the wire connection to the bloc itself. Directly plugging the bloc to the socket makes for too much wear and tear. There has to be a better way - Apple, please find it & soon! There is no phrase, '4th time lucky'...

    13 of 17 people found this useful

  • 5.0 out of 5 stars

    Works Perfect and looks Stunning

    Works perfectly with older and new MacBooks and Pro. Looks stunning and does the job. Don't buy imitations and go for the full wack Apple original! Worth every penny

    10 of 29 people found this useful

  • 2.0 out of 5 stars

    Be ready to replace this within a year.

    Have had to replace this twice already -- noteworthy that I do take quite good care of it (I always wrap it well when transporting it), and I otherwise leave it completely still. Just stopped working out of the blue, mid-charge, last night.

    11 of 13 people found this useful

  • 4.0 out of 5 stars

    Pretty good

    This charger offers the innovative solution of magnetism, effectively solving the issue of equipment damage when you trip over the wire. Although this has not happened to me, I am confident that it will work during a real emergency. One point of criticism I would like to make, is that the cable has a certain quote-unquote "memory", that causes the cable, after being wrapped around the charger's little retractable tabs, to stay curled up in a not-so-intuitive-or-useful way. Other than that, another great Apple product!

  • 1.0 out of 5 stars

    AWFUL wires

    The new right angle style adapters SUUUUUUUUCK. The wires are so springy that they tangle with no effort at all, just like the earbuds with the iPhone 4. I want the old style back with softer wires.

    6 of 9 people found this useful

  • 1.0 out of 5 stars

    terrible, worst in history

    this charger is terrible. the cord frays alot, always right under where the little plastic piece is. im currently buying my 3rd one because of wire frays and this one just straight up broke. apple really needs to do something about there over priced, cheap made chargers

    7 of 10 people found this useful

  • 5.0 out of 5 stars

    Great Charger!

    Better than any of the other power cables the other OEM's use hands down! I've had mine since 2008 and as-long as you don't abuse it, it will last the life of your mac.

    5 of 28 people found this useful

  • 5.0 out of 5 stars


    Most of the reviews read as though they were written by the irresponsible, could care less about the equipment, never used any common sense staff I have to put up with at my workplace.
    ANYTHING with wires which can be thinner than a fine thread requires some extra care in its use. NEVER let the cord bend at the attachment point, be it at the magnetic head, at the power adapter itself, or at any point where 2 different components meet. Use a bit of love and gentle handling. Having seen how students manhandle their computers and the accompanying bits and pieces which make them work, it is no wonder that your wires break and cease to function ( overheating excepted). Leave some slack in the cord when wrapping it around the charger, and make a protected place for it in your backpacks. If you think in dollar signs perhaps your equipment will last longer.
    I've been using the same adapter which came with my MBP when I purchased it in 2007. No problems.

    13 of 37 people found this useful

  • 5.0 out of 5 stars

    I've had mind since 2008

    With no problems AT ALL. I'm still using it on my 2011 Mac Book Pro.

    7 of 30 people found this useful