• 1.0 out of 5 stars

    Not pleased with adapter or Apple!

    I bought my first Apple product this summer (July), it is now January and for a month my adapter has been unreliable. It has almost completely failed. It works if I mess with it for 5 minutes and then, how long it will work, who knows. When I went back to the retailer I purchased it from (with a full service package) they placed an order for a new adapter, no problem, after a quick test. However, I received an email from them stating that Apple would like me to ship back my MacBook Pro to do their own test! I use this laptop for my business and would not be able to give it up for several days.....I think it's ridiculous, especially now since I see that it's an ongoing problem. It's a good way for Apple to loose a newly converted customer. It makes my pretty angry. I think it's awfully bold of them....I though they were a better company than this. In addition, I'd think about replacing it myself to save some aggravation but they're so expensive. Shame on you Apple.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Planned Obsolescence?

    I have been a Mac user since the 90s. I have learned to treat my adapters gingerly. It seems impossible to get an adapter that lasts as long as the laptop. Obviously Apple has access to smart engineers, so why haven't they created a more reliable adapter? I wonder how many adapters, on average, each Macbook purchaser goes through? I wonder how green it really is to fill land fills with millions of bad adapters. I am tired of years of this. Here's an idea... how about a cheaper adapter if they aren't going to last? Better how about a real green adapter that outlasts a laptop? How about an adapter that doesn't squander millions of man hours? I am so over this as my students say. By the way, it is too bad there are not "zero" stars. So here I go again dumping $80 on another adapter so I can toss the old one in a land fill. Hey, Apple, at least offer free recycling since you designed the trash. Can you tell I'm not happy about this? Can you tell I think it is wrong? Can you tell I think Apple should rectify this?

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    Worst thing about a Macbook/ Pro

    I have owned a macbook for over 4 years and have went through 3 cables. I am extremely careful with my power cords and I still have them just wear out and fray from the inside out.
    Apple should really get their cra,p together because having people buy a power cord for every year they own a macbook/macbook pro is kind of ridiculous.

    I hope they either fix the issue very soon or start offering a replacement program for those cords that do wear out...
    Last time I check apple can spare a couple spare dollars a year out of their billions to help the average consumer who helped them, buy purchasing their products.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Already gone through original adapter with MacBook Pro purchased 08/2010

    I am concerned, after reading these reviews, that there is a big flaw with this power brick. Mine shorted out after only four months of use. Thankfully, I was still covered by the one-year warrantee, but now I am concerned about the future. Obviously there is a problem here.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Horrible quality.

    I am on my fifth power cord because of the thin wire always either breaking or fraying. It's a bit aggravating to switch to a mac for its longevity just to have to continuously repurchase an absolutely overpriced piece of equipment for it.

    59 of 64 people found this useful

  • 1.0 out of 5 stars


    This is the worst nightmare.
    I got a Mac Book Pro in April 2008. The laptop is in perfect shape, however the power adaptor broke down. I got a new one (not cheap!) and I was informed Apple only offer the new L shape model, which doesn't work properly.
    If I connect the adaptor when the laptop is turned off, it will charge. Subsequently, if I turn on the laptop, it still charges.
    HOWEVER, if i disconnect the adaptor -while the Mac is on- and try to connect it again, it won;t charge. Everytime I need to re-charge, I need to turn off the computer.
    IT TAKES AWAY THE NOTION OF A LAPTOP, I am stuck now with a desk computer that needs to be plugged.
    I changed twice the power adaptor, took it to a genius bar, and nothing has happened. The latest is that they will try to change something inside the laptop. They were very patronizing. As, obviously, the mac is not under guarantee anymore, they said they wouldn't charge for that, suggesting they were being really nice, when the case is that they could not find anything wrong with the computer.
    Apple manufactured a new design because the last one was quite bad, but they didn't properly tested it in order to work with the new models and the old ones.
    All this sounds like if I hate Apple, when I actually love it, and that's why I am so angry. I do love the products, the brand , the quality. This is not the only product I've got. But I have to say I am absolutely disappointed on the company not taking action on this, and offering compensation to those affected. It is outrageous that they suggest to buy a second hand old-model from Amazon or something.
    Just trying not to be horrible, I have to say the people I've dealt with have been quite nice and genuinely worried, but it is the company who should respond to this!
    I've lost two entire days on this, and looks I will have to lose more time, but I will definitely post what happens after they take my laptop in, good or bad.

    35 of 42 people found this useful

  • 1.0 out of 5 stars

    Power Adapter

    Your power adapter is awful. $79 for a new adapter is a real rip off. I thought Apple had more class.

    23 of 25 people found this useful

  • 3.0 out of 5 stars

    very poor engineering quality

    for only 6 and a half months I need to buy a new power adapter? whether I like it or not I have to buy a new one…I cannot wait for a week or two before they will change my power adapter,in few days time, I'll be going back to my work and I can't use my MBP without it.

  • 1.0 out of 5 stars

    Is there any other options than this terrible adapter ?

    I am really fed up with this power adapter. Is there any other way I can work on my laptop ? I bought a MB Pro in Aug 2008 and I changed 5 adapters till now even after taking extreme care. No more apple laptops for me.

    8 of 13 people found this useful

  • 1.0 out of 5 stars

    frayed cord

    8 months after my last replacement (this is my third) I am buying a new power brick. As it has been documented over and over, It frays and shorts. It is a guaranteed fail. What is up with this? 25 years of owning Apple products (and three different laptops) and this is by far the worst experience ever. Somebody is asleep at the wheel in Cupertino.

    I am dying to hear Steve say. "And one more thing ... A power cord that is engineered to last as long as the computer."

    Steve, its time to kick some backside in the power supply department.

    19 of 19 people found this useful

  • 1.0 out of 5 stars

    Why why why the power adapter crushes all of a sudden.

    Rather if Apple directs the valid date on the pwr device, I can accept it.
    During working very important thing at late night, it was gone. Is App store in SOHO open even in mid night? If it is, I wouldn't be angry right now. What about my job in a hurry? Make it durable please!

    4 of 10 people found this useful

  • 1.0 out of 5 stars

    Unfortunately agree that this one ruined perfection :(

    I thought these new silver tipped MagSafe adapters would be a great idea, but in practice they are awful to use.

    The previous white tipped adapters worked perfectly and I loved them. I have never had a problem with fraying as I do not bend the wires back and forth unnecessarily. I use them hard but don't abuse them.

    The new adapters are awkward no matter which way you plug them in. The do not come out properly when the cord is jerk in the direction it is most likely to be pulled when it is tripped over. At the very least it spins the laptop around before coming out; whereas the previous one came out without endangering any equipment -- they damage the computer end of the connection when someone really does trip over the wire (happened on my new macbook pro). Also the new all-metal tips more easily scratch and chip paint and glass than the old tips with white plastic housings.

    Just a really unfortunate direction for a product I used to love :(

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Ridiculously NOT SAFE, change the design or change the name.

    I have tested this new L shaped connected every which way and there is only one or two ways that it will actually work to protect you from an accidental chord snag. The old design worked in every which way. Sure it was annoying to have it pop off easily in your lap, but I'd rather have that problem then needing a new laptop because the chord took the computer with it, which is where we are now. Don't buy this, try to find an old one somewhere. These are NOT SAFE. They are just as bad as the old original design, only sleeker looking.

    The reality is the new design is better at not coming out as easily, which might have been a complaint to some, but as you can see by the rating on this product more people prefer to have that problem then to have it basically be a traditional chord with a nifty magnetic attachment. It just doesn't break free easily enough to earn the name magSAFE.

    NOTE: if you trip over your chord or it gets snagged on you as you turn from your desk, IT WILL TAKE YOUR COMPUTER WITH IT 8/10 TIMES!! especially if you are turning to the right. If the chord is facing toward or away from you when you pull it down and to the right it just pulls the computer right with it.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    replacing Apple 85W MagSafe Power Adapter AGAIN

    I find it incredible that I am about to replace this for the second time after less than a year of buying the last one, after the cable leading to the computer has broken off from the transformer in exactly the same place. This is both expensive and environmentally unsound. Please sort this out Apple.

    85 of 86 people found this useful

  • 2.0 out of 5 stars

    Ruined Perfection

    Apple had it down with the previous magsafe, the new design is terrible. Its aluminum and looks better but in practice it is just not right. You can either have it blocking your Ethernet port or you can have it awkwardly sticking beyond the back of the computer where it will be constantly getting knocked off. This charger was much better when the cord went out from the laptop at a 90 degree angle as opposed to running parallel along the laptop.

    P.S. Fix the fraying!!!!!

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Apple does everything right except make chargers.

    I just bought a new charger and this new design is horrible. I’m sure there was a good reason for it, but it’s just not practical. I keep a plastic case on my computer so it doesn’t get messed up or dirty. With the case on, I can only plug the charger in one way. And that one way doesn't work if I ever have to plug anything else into my computer, like an Ethernet cable. I wish they would go back to the old design, or make a better one.

    8 of 9 people found this useful

  • 5.0 out of 5 stars

    Fully compatible with older MacBook Pros

    It works fine, and fits exactly the MagSafe power port on my late-2007 15-inch MacBook Pro, even though the computer was originally supplied with a "T" style MagSafe connector. Buy with confidence.

    268 of 346 people found this useful

  • 5.0 out of 5 stars

    What is wrong with people?

    I've upgraded to every other new MacBook Pro (and previously PowerBook) and I've been using these MagSafe bricks since Apple introduced them. I've never had any problem with them. They DO NOT overheat. The wires have NEVER frayed because it takes a lot less force to disconnect the plug. And there have never been any connection or seating issues except the new L-plug didn't fit with my old case, but I just took a box-cutter and shaved off some of the plastic on the case and it works fine now. I'm sure that there are legitimate failures, but given the number that I have used without incident, I have to conclude that some people are simply extremely rough with their ELECTRONIC EQUIPMENT.

    3 of 30 people found this useful

  • 2.0 out of 5 stars

    Yet another frayed cable, need detachable cables!!

    I've had my macbook pro for 1 year. And 6 months in, the cable became so frayed at the magnetic connector that i had to wrap duct tape around it. This jerry-rigged solution worked for a few months, but last night it failed altogether, and the cable is so frayed that there's no hope of a home repair. Unfortunately the cable doesn't disconnect from the adapter for an easy/cheap replacement, I have to buy another SEVENTY NINE DOLLAR adapter just for a stupid cable repair. Come on apple! Please make a detachable cable so it can be a $5 replacement instead. Plus there will be one less perfectly good lithium battery decaying in a landfill.

    19 of 20 people found this useful

  • 1.0 out of 5 stars

    power cord shreds AGAIN

    I count on Apple for great functional design so the difficulty with the wiring to the magnetic head is frustrating. This is not a new or unknown problem--it has happened to me with other Macbooks, and here I am, once again.

    The wiring is vulnerable around the magnetic head. The wiring there takes a lot of twisting and turning, no matter how carefully it is handled. Because I anticipated this problem, I created a special casing for that join, and the power adapter has lasted longer than others. However, it is now almost toast, and I have to get a new one.

    My Macbook Pro is great, but the adapter needs the Applebrains to redesign this basic flaw. I agree with the other suggestions that a separate and replaceable wire would make it a lot easier and cheaper to repair. Apple, you're better than this.

    12 of 14 people found this useful