• 1.0 out of 5 stars

    Love my Mac, hate the charger

    • Written by JD V from LONDON

    Seriously disappointed in the quality of the charger and the weakness where the cable enters the charger. Even with taking particular care, it still failed.

  • 4.0 out of 5 stars

    What's the fuss about the wire?

    • Written by Ian D from Ottawa

    I came to shop for 2nd adapter for my 2015 MBP cause I'm getting so lazy I want to get 1 in my bedroom and 2nd in my study room downstairs. 1.5 stat rating for this product and hundreds of negative comments are perplexing. I really like that little charger. Had no issues with it whatsoever. I do a lot of CPU-heavy computations (4-6 hours a day) and connect external USB HDD to the laptop - the charger gets noticeably warm but not as hot as some folks claim it does. After year of use cable did get slightly yellow next to the plug, but that's about it. No tears or any damage on the wire.
    Built-in cable management is not very practical. Good idea in theory but not so much in practice. I just don't use it.
    But detachable thick extension wire is great. Maybe if there were a version of that adapter with thicker and more durable cable some folks might be happier, but I'm OK with it as-is.

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    Dangerous!

    • Written by Mark D from Cheltenham

    Whilst backing up my Macbook Pro I could smell burning and managed to trace it to my charger where the wires had frayed. I could see the burn marks starting on the outer white cable. Imagine if I hadn't caught this sooner, it would of no doubt resulted in fire potentially burning down my house and even more seriously killing my wife and child. To add insult to injury I now have to fork out an additional £79 to continue using my Macbook.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Disappointed

    • Written by Sandy T from Columbus

    I've had my Mac for about 3 years and very disappointed to see how the power adapter over heats. It would get so hot that I was afraid it would catch on fire. No surprise to see the cord is finally ripping.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    rubber coating splits

    • Written by Trudy M from Elmira

    A bit disturbing to have bare wires showing as the coating strips. If you use electrical tape, it splits again somewhere else. Not good.

  • 1.0 out of 5 stars

    My THIRD CHARGER purchase for my 2-year old MacBook Pro 13"

    • Written by Joyce P from Narragansett Pier

    (First I could not get over the 17" was no longer being produced.)

    ONE charger, maybe, but THREE!!! I've never moved the thing but 12X, and my last MacBook Pro I NEVER replaced the charger.

    Planned obsolescence.

    Your updates are always troublesome, especially Yosemite, ICLOUD horrible.....

    Hey Apple - are you just getting sloppy or do you not make enough$$$ ??????

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Breaks too fast

    • Written by Sophie Caroline G from Kbh S

    I find it so sad that it breaks so fast. A new one is so expensive, that i would expect them to last longer

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    The adapter stops working without visible damage

    • Written by Roman M from Kiev

    This is my 3rd (!) power adapter to the same MacBook Pro. First and second I was forced to change because of an unreliable power cable...

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Ridiculously poor quality

    • Written by Laura M from Brookfield

    Is it deliberate that the cord I need to power my 5-star machine is such poor-quality junk? I work from home. The cord is at most moved from one room to another. It's never wound up, stepped on, or otherwise abused. Yet it is so frayed that I'm afraid to use electrical tape anymore. I have to sink another $80 into it. It's ridiculous that the power cord is so much more fragile than the laptop itself! Your iPhone charging cords are also terrible, but at least I can buy higher-quality versions for less money anywhere.

    7 of 7 people found this useful

  • 2.0 out of 5 stars

    Poor value

    • Written by Sarah M from Jacksonville

    2.5 years for this charger.

    After about the first year yellowing got pretty bad on the rubber cord. At 2.5 years the rubber ripped open - as others have said apple has plummetted down the "aesthetic" hole and sacrificed practical engineering (stress-relief?? nonexistent) while maintaining sky-rocket prices.

    For the so-called value of an $80 charger, I expect it to last me 5+ years with moderate use. I had to use my applecare in order to get a replacement. Ridiculous.

    Practicality: 3* (since there are no safe alternatives/knock-offs)
    Aesthetic: arguably 'AF'
    Value: 2* (being generous, here)

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Garbage charger - made to make you buy them over and over again

    • Written by Anna S from Holt

    This product deteriorates rapidly. I've had to replace it multiple times in two years. I take very good care of it, always fold it properly (I've worked in tech - I know how to maintain cords), and rarely transport it. Regardless of how careful I am, it always yellows, flakes, and falls apart. I can extent the life by using electrical tape but each time I've inevitably had to tape the entire length of the cord shut which is a fire hazard. They make them this way to make us buy them again and again. this is likely my last apple product.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    not durable

    • Written by Afolabi L from Toronto

    The wiring near the magnetic tip wears out too easily and ruptures, exposing the wires beneath it. Had to use electrical tape to keep the cord together.
    Also, cord length should be increased by 25-50%, so that one can charge the laptop whilst being used within a comfortable distance from an outlet.

  • 1.0 out of 5 stars

    Apple WE ARE NOT STUPID. Fix this

    • Written by Andres D from HIDALGO

    I love my Macbook Pro, my iPhone, my iPad and my daughter's iWatch but this expensive bad quality cables are making me hate
    Apple.
    They now own a trillion dollars and they still want to sell us a new 70 dollar (or here in Europe 80 Euro) bad quality cable every year or couple of years?
    They don't care about their pro customers. They think we are stupid.

    Thankfully I can use more and more my iPad while away from the desk so with this horrible treatment I may have to start looking for a Windows PC as my next office computer.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Breaks Easily too soon

    • Written by Katie Z from portland

    I'm pretty devoted to everything Apple. Except the cords on any type of charging cable of a power adapter. After so many years of progress on the tech of Apple, the only thing I'm still waiting for to get better are the cords which break and split up and yellow after just a year or half of a year of use. They are very inconvenient. It's about time to fix this problem and create a material that does not break so easily because of such often use. It's very frustrating to have to replace these so often and at such a high cost. Such an expensive power adapter with such a breakable cord. The phones get better and so do the MacBooks but the power cords are still the same and are no good.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    MagSafe Needs a Redesign

    • Written by Nico A from Ajax

    I cannot find harsh enough words for MagSafe products.. I've owned several Macbooks since the mid 2000's, and EVERY Magsafe adapter I've owned has failed.. Regardless of how well I take care of them, it's the same failure EVERY. SINGLE. TIME. I must have been through 4-5 Magsafe adapters, and it's frankly unacceptable that their failure rate for these chargers is so high! Apple, you need to address the elephant in the room and either a) redesign this awful product, or b) extend repair and exchange programs for them. I cannot believe I have to shell out ~$100 every single time the wires on these things fray -which they inevitably will.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Awful

    • Written by Charlie O from Winchester

    After a while the plastic falls off the cable, leaving bare electrical wires. Then you have to buy a new cable for £79, or risk electrocution!! Absolute joke, not fit for purpose.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Not worth the price

    • Written by Courtney F from Ellenwood

    I enjoyed the magnetic ability of the charger, but the rubber covering sheds so easily, the overall quality depreciates. The rubber doesn't just come off at the top of the charger, but all over. I had to put electrical tape over the parts missing rubber.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Power cord

    • Written by Mark D from Salisbury

    casing near connector split and had to tape. Apple needs to put some type of firm reinforcement where the connector meets the cord to prevent this. Way to expensive to have to continuously replace.

    6 of 6 people found this useful

  • 2.0 out of 5 stars

    Breaks too quickly

    • Written by Gavin M from Edinburgh

    I've never been happy with Apple's power adapters. Each MacBook I've bought has needed multiple replacement adapters. The cables fray and burst and become unsafe very quickly. For a product so expensive I would expect much better quality.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    ... and yet another

    • Written by Cheryl E from Stowmarket

    Would have given minus 5 stars if that was an option. Thought I would add my voice to that of everyone else. I have just ordered my 4TH adapter for my MacBook Pro. The usual problems: cable splitting and/or overheating at the connection point with the 'MagSafe' plug. The usual complaint: why do I have to order a replacement cable for such an expensive product at all? Let alone so frequently, AND include an adapter that I do not require on each occasion? Last one (two years ago) cost £65. Now it's £79.

    This design fault must add a huge amount to Apple's coffers. The failure to address it suggests a deliberate policy. If only some smart techie could design and market a robust alternative. I can but hope. This issue is deterring me from the Mac when I next need to replace.

    15 of 15 people found this useful