• 1.0 out of 5 stars

    Slow and even worse: being a serious handicap for my mac.

    I just bought the Time Capsule with 3 TB one week ago for 389 Euro. Although the product has been on the market for around 5 years, the price was still the same... that means that this old technique is just overpriced. But that was not an issue one week ago, where I had the illusion of buying a qualitative apple device - an investment in being free of "no memory"-warnings on my mac, which harassed me the past 1-2 years.

    The Time capsule (389 Euro) is far away from being a qualitative apple device. It is loud and really slow (even if I sit in the same room as the capsule - 389 euro - is placed). When I access it from my mac, the mac gets out (which is not standard). Also since I started using the time capsule (still 389 euro), for the first time my mac freezes several times a day and is also slowed down by the capsule. Last week I had an 1 hour long phone call with the Apple customer service, who tried to explain to me how to use the spotlight search on the capsule (give me my 390 euro!). That as a standard setting is though not possible at all. Further I was strongly recommended to partionate my time capsule (389 euro!) hard disc, if I want to use the time machine and use the time capsule (389 euro!) as normal harddisc. This should had been signalled more clearly in the user manuel or sales website, because a non-partition can cause so-called corruption of the files (means that the files get copied wrong and can get distroyed after some time).

    This product, dear Apple, is a big scam. I will not buy any further Apple products, before I get my 389 Euro's back. Neither I will recommend Apple to any of my contacts any longer.

    a) You should really not sell outdated hardware for such a high and unreasonable price.

    b) Further, you have to communicate important user instructions like the necessary partition to avoid malfunctioning (corrupt files).

    c) Don't be that arrogant and ignore my review, because you think that people always will keep buying Apple product because of their compability... My experience with the Airport Time Capsule (389 Euro!) is proof for that Apple products not necessarily work well in combination with other Apple products. I am convinced that I could (and really should) have bought a competitive and way better product that would had been:
    - Standard 2018
    - half prize of the pitty Airport Time Capsule
    - way faster
    - probably more compatible with my macbook pro mid 2014.

    So clearly, consumers are better off by buying non-Apple products in the future.

    For the first time in my life I seriously regret to have bought an Apple product... give me my 389 Euro back!

    1 of 3 people found this useful

  • 5.0 out of 5 stars

    Apple Extreme - works flawlessly

    I have two Apple Extreme's (at opposite corners of my house, about 75 feet apart) and one Apple Express. I am thinking of replacing the Express with either an third Extreme or an ATC.

    I wish, in the beginning, I had done that ... two Extremes and one ATC ... it would have only cost me $200.00 more than I already had invested, and I would not have spent days trying to get things to connect through my 'dead zone'.

    Live and learn.

    I am sorry that Apple discontinued the Extreme/TC, but I'm buying one while I can.

    3 of 3 people found this useful

  • 4.0 out of 5 stars

    RIP.. had a good reign.

    I have owned almost every version of Airport extreme there has been including the last, and the first (flying saucer design). They worked well. Easy to set up. Reasonable range. Great features. Premium price, but quality costs. But they have now been discontinued. And in fact I retired my last extreme to go Mesh (Lynksys Velop if you must know) for speedier service in all areas of my house. So why the post mortem review?

    Because I am becoming disenchanted with Apple. I came here to look up the technical specs, might used my retired AE for a cabin retreat, and find 3 years after it was released, and AFTER its been discontinued, it is still being advertised here as "ALL NEW."

    Really Apple? Let's be honest. "Totally old, but still reasonably featured so buy them while we still have inventory if you want a bit of history in your Apple collection. They won't be totally obsolete for at least another year."

    4 of 5 people found this useful

  • 5.0 out of 5 stars

    Great products - in use since 2013

    I have two of these ATC's that have been in use since 2013 in our home. No problems at all. Easy to setup plus we combine with an Airport Extreme for an area wide bridge network. Seamless transition thru the house.

    Unfortunately, Apple has announced the discontinuance of the Airport units. I was looking at the Linksys Velop units they sell at Apple but after reading of the problems with Velop on the Linksys support forums, I am tempted to buy replacement ATC or Extreme units while Apple still has them for sale.

    Ours have been super reliable with no complaints.

    5 of 6 people found this useful

  • 2.0 out of 5 stars

    Very Slow

    It’s very slow to access data on the storage! Even it’s not accessable from iOS devices (iPad or iPhone)

    2 of 3 people found this useful

  • 5.0 out of 5 stars

    Love it

    I absolutely love this router, I have had it for over a year and I have had zero issues with it.

    1 of 2 people found this useful

  • 5.0 out of 5 stars

    the best

    This thing gave me faster wifi and convent wirless storage for my MacBook Pro, and my iMac

    7 of 9 people found this useful

  • 1.0 out of 5 stars

    Incompatible with Bell Fibe, unable to join existing network

    Two hours back and forth between Bell Fibe and Apple, neither could get the thing to work despite every piece of kit in my home office is mac save for the ISP's router. So much for buying mac products for their plug-and-play functionality. First time setup asks if you want the time capsule to join an existing network, but the device can't actually see any existing networks. Apple support personnel I spoke with immediately conceded that joining an existing network isn't actually an option and that the device needs to be plugged in directly and create its own network, so be ready to plug this thing in with an ethernet cable. That there is still a prompt for something that's not actually an option speaks volumes about the QC processes at Apple. Over-promises and under-delivers like most Apple products.

    3 of 8 people found this useful

  • 3.0 out of 5 stars

    Some Issues, but Mostly Fine

    I am about to purchase a 2nd one of these 3TB models to replace a 12 year old 2TB b/g/n Time Capsule (older generation). You read that right, I got 12 years out of the old model before it completely died (no lights, although it always ran hot)! The server-grade hard drive from the dead unit was transferred to a small USB 3.0 case so I can continue to use it although I've been informed that mechanical hard drives really should only be reliable for "5 years". So… I'm buying another 3TB to replace the "dead" older generation 2TB unit.

    The 3TB model I currently own HAS been problematic, but once I get it all configured I have no problems until I do certain "management" functions through AirPort Utility. The issue with my CURRENT 3TB unit is that there is a problem reading the settings. I don't know if there is defective memory in the unit or what, but you get into a continuous loop of "Reading Settings" and "Enter Password". I've found that turning off "Back to my Mac" and "Send Diagnostics to Apple" helps get things going, but trying to update the firmware has ALWAYS been an issue (and I'm a fairly technical guy!). I jump through hoops resetting, reconfiguring, trying this and that until it finally works! Then I leave it alone without issue!

    So… why am I buying another one?? I like the design, I'm familiar with it's operation, and when it works, it works! Hopefully this new one will not have the issues my current 3TB Time Capsule has!!

    A few pointers as I read through these reviews:

    If you want faster data transfer rates for big backups and restores, CONNECT WITH AN ETHERNET CABLE!!! WiFi is MUCH SLOWER than a good hardwired ethernet connection!!

    Secondly, we own two homes next to each other and have one ISP internet connection, so in order to have Ethernet cable connectivity "next door", we "Extend" our primary network with the use of a second Time Capsule physically located in the second building. The point is: "Extending" a network when you DON'T need to (read: when the signal strength is adequate everywhere you need it around your home) slows the WiFi down. There is a lot of extra overhead when two Time Capsules are talking to each other wirelessly. Don't "Extend" unless you really need to!

    Thirdly, one idiot said his "range" was so poor that he had a better signal from his neighbors unlocked WiFi 650 feet away. Don't believe that for a second. Either the guy is lying, or he is woefully poor at judging distance! WiFi transmission issues can be fixed by finding a better spot for the base station AND heeding the guidelines when troubleshooting. READ THE MANUAL!!

    19 of 20 people found this useful

  • 1.0 out of 5 stars

    Back up process is very slow.

    I have bought 3TB one . I have used at the beginning then I have stopped using because of very slow buck up . It has HDD memory thats why it’s very slow
    But idea and design is awesome. But it doesn’t work as expected

    5 of 9 people found this useful

  • 2.0 out of 5 stars

    Not the best Apple product ever made

    I have an older 1TB Time Capsule that has always (6+ years) performed perfectly. We have several MacBooks in the house and it had no problem keeping up with them but over time did not have the capacity to backup everything on every MacBook. Bought the 3TB to resolve the problem. It worked fine for about a month. Now, nothing on my system can ever find it for a backup. EVER. The only way to locate this steaming pile is to go and unplug it and them plug it back in. It works great as a gateway, no complaints there but when it quits working as a backup, there is no indication there is a problem. I was running along dumb and happy thinking all was well until I noticed I didn't have a backup for 3 months. This has occurred across multiple OS cycles (I always run the latest) with no improvement. I now back up my main computer using the old 1TB TC. I only use the 3TB for a gateway and for manual backups of the remains computers in the house - which always requires a reboot. It looks like this problem has been around since at least 2015. Sad comment on Apple's performance.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Terrible Range

    This product has terrible performance. its range is sketchy at best 50 feet from the base station. Apple better get on the stick with a software update to fix this or they will be getting a lot of returns. the funny thing, I find it easier to jump on my neighbors belkin wifi guest network and their house is 650-750 away!

    7 of 12 people found this useful

  • 5.0 out of 5 stars

    Six years of networking reliability

    Work from home; need a backup wireless access point which functions every day. This is it. Six years with no issues; period.

    10 of 11 people found this useful

  • 5.0 out of 5 stars

    Huge signal, amazing reliability

    I'll preface this by saying I am a software engineer and have decades of experience with networking hardware both at home and in commercial settings. I have owned many NAT devices, switches, routers, wireless access points etc. My device before this one was an Asus WRT router running a version of Tomato USB that I customized and sported 3rd part high gain antennae that I added.

    That said, this is probably my favorite device for 3 reasons:
    1 - It has remained up and working for months at a time, which means my wife is not asking me to fix the wifi all the time any more.
    2 - We have 7 macs in our house, and they all get backed up all the time, because TimeCapsule and TimeMachine work so well.
    3 - For the first time, every nook and cranny of our 2 story house has strong signal; with one of these.

    6 iOS devices.
    7 Macs.
    2 Apple Watches.
    2 AppleTVs.
    3 kids watching Netflix in HD.
    ~14 Homekit wifi devices (outlets, switches, blinds, popit buttons).

    Can't tell at all they're not all hardwired.

    Computer back up is so well solved I never want to mess with another solution.

    23 of 24 people found this useful

  • 5.0 out of 5 stars

    Works Great

    Purchased in April 2014 and has worked superb. I have retrieved data from it numerous times and it has not failed me. Since nothing last forever, I also keep another back-up for when the time capsule fails.(For those of you that rely on only one back-up, loss of data will happen to you some day.)

    What has motivated me to write a review has been the performance of the router. It also has worked great for me. I have a 2 story home with about 1/2 acre and I am able to use my WiFi anywhere on my property without any problem. I recently upgraded with my cable company and included in the bundle package that I got from them was the latest and greatest "lightening fast" panoramic WiFi. The Time capsule WiFi has been faster in every "speed test" that I have performed.

    10 of 10 people found this useful

  • 5.0 out of 5 stars

    Best wifi & backup system I've ever used!

    One year and going strong.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Complete Craaaaaaaapppp

    The whole point having a backup is that you should be able to restore it when you need it and when it comes to restore it tells me the it will take 36hrs to restore 210 gb of data. Come on give me a break Apple. Never expected this from Apple.

    Hey Apple, Give me my money back and take your product back. Do you think you can do that? Are you that honest to give money back to all the people?

    18 of 39 people found this useful

  • 2.0 out of 5 stars

    Yet another failure

    We had a hot spell in the SF Bay area, and with no A/C my time capsule ended up cooking itself. The hard drive failed, and then I kept getting flaky wifi performance. Was going to replace with an airport extreme, but the poor reviews have me thinking I need a different solution. Perhaps time to go to a mesh network.

    14 of 18 people found this useful

  • 5.0 out of 5 stars

    4 Years Later

    No issues. One restore from disk image and perhaps 5 times retrieval of lost file. As a router it has also worked flawlessly.
    We have very slow and spotty net access and so are not moving to the cloud soon.
    I hope time Capsule is supported for some time to come.

    11 of 13 people found this useful

  • 1.0 out of 5 stars

    Seriously, Do Not Buy

    I guess I'm one of the lucky ones cuz it took a whopping 2.5 years for mine to fail. And when (not if) this product fails, Apple will do absolutely nothing to help you recover your data. I don't understand what happened to Apple over the past 3-5 years. I actually still have my first generation time capsule that is functional, yet slower and only 500GB. Like others have noted, this newer version is just designed to break down. The Wifi setup is also not intuitive, it can give you a green light and tell you everything is fine, yet there is no functioning internet...I end up randomly changing different settings until it works.

    I understand some may just want to get it in hopes of a seamless Apple ecosystem, as well as to do backups wirelessly. So if you must, I highly recommend just getting an Airport Extreme and using the extra money to get a reliable external hard drive that you can hook up via USB cable. You could also go for the cheaper 2TB Time Capsule, but note that once the hard drive fails, you also won't be able to recognize anything attached via USB. All in all, none are ideal options. The only reason I haven't totally given up is because it is nice to have my iTunes library always available on the wifi system for my Sonos speakers, but I'd imagine every single alternative solution is better than Apple's offering right now. Seriously, do not buy.

    35 of 44 people found this useful