• 1.0 out of 5 stars

    Will not stay connected

    Piece of junk. Don't waste your money.

    19 of 112 people found this useful

  • 1.0 out of 5 stars

    Poor range and frequently drops out.

    Far worse signal than the standard iiNet/Belkin unit sitting next to it. Worse it may look pretty, but it has a fan in the base (i.e. moving parts to wear out). The epitome of form over function. Even the older model Airport Extreme performed better.

    It supports 5GHz 802.11 AC, but my iPhone 6s will never use it because the signal is so much worse than the 2.4GHz 802.11n signal. This is especially bad given that the 5GHz range is clear of competing signals while every router around us competing in the 2.4GHz range.

    Don't waste your money on this one.

    25 of 42 people found this useful

  • 1.0 out of 5 stars

    Apple's Router's are awful after of 15yrs of using them.

    I will never buy another Apple router.. They are awful.. I only did because I have everything Apple.. Don't do it..The router barely goes 40ft with no obstructions.. I've used other routers and they are light years better than Apple's.. My internet service is screaming but Apple's router just slows it or cuts it out all the time.. Don't waste your money...

    30 of 51 people found this useful

  • 1.0 out of 5 stars

    Samesinkinboat

    Looks like I should've read the reviews first! Bought this a little while back, (I'm sure out of warranty now!), and while it worked as hoped for a year or so, I am now in the same sunken ship as the rest of you. I cannot go a day without having to re-boot the whole system, and for a while, it was several frustrating times a day. I replaced my modem thinking that was the problem, but after removing the router from the system and seeing that it worked without having to unplug and re-plug it in, I'm realizing that this is the problem. $200.00 down the drain, @#$%%$#!

    I'll be going back to the drawing board and buying a new one, but of a different manufacturer of course.

    30 of 47 people found this useful

  • 1.0 out of 5 stars

    Broken piece of junk!

    I got this to replace my 3-4 year old airport express and well..... There is something wrong if the tiny little airport express sends out a better signal than this thing... But here's the strange part... The signal strength is amazing but the bandwidth is non existent.... I would get 95% signal with -60 to -75 dBm from any ware from 20-60 feet but only get 100-300 kbps, as for my tiny little friend, the signal is lower about 40-60% VS 95% same with the dBm about -75 to -90 but I get far better bandwidth up to 300-400 Mbps at the same range... (Local network activity) and they were on the same channel (11) with no one else on that channel or 3 channels around it so something with this router is just messed up...

    41 of 52 people found this useful

  • 1.0 out of 5 stars

    Unreliable after year and half

    This was a nice product for a little over a year but now it constantly drops the connection. I have to unplug it and plug it back in daily. I thought I was having internet connection issues with my cable provider but turns out it is the airPort Extreme. Too bad, I like apple compatibility and simplicity but the reliability for this product is not there. I do not recommend this.

    172 of 196 people found this useful

  • 1.0 out of 5 stars

    Do Not Buy!!!! Drops signal all the time!!!

    I bought this around a year ago. Had problems then. Contacted apple support. They walked me through a few thing. It work Great for around 6 months. The stupid thing keeps dropping connection. Ive done all kinds of resets etc... I had a Netgear for over 6 years with no problems. I just wanted to get an extreme since everything else I had was apple. I repeat do not buy one of these! biggest waste of money even for an apple fan!!!!!

    167 of 204 people found this useful

  • 1.0 out of 5 stars

    Incompatible with Surfboard Modems

    After several hours and calls to Comcast I'm done with this router. Won't connect with modem and when it does its intermittent connection and won't work with other devices. I'm a big fan of Apple products but this one is a piece of junk.

    31 of 57 people found this useful

  • 1.0 out of 5 stars

    not recommand

    having a compatibility issue with my modem. have been searching for the solution almost a month,
    ISP can't help because it's 3rd router. apple doesn't care...
    I am giving up now. I just wasted my $200 for a nice garbage

    21 of 45 people found this useful

  • 1.0 out of 5 stars

    Broke After 16 Months - Not Covered by Apple

    This router looks and works great, but is unreliable (filter on the one-star reviews to see what I mean). Apple will not replace even though the device is four months out of warranty. I am very disappointed especially considering the high price of these units. My advice to owners of Airport Extremes that are still in warranty: return the Airport Extreme as soon as you hear a fan noise -- I waited too long.

    157 of 179 people found this useful

  • 1.0 out of 5 stars

    Very DISAPPOINTING!

    I've had the AirPort Extreme for only 3 days and the so-called increased download speed improvement is just not was it is advertised as. I am very disappointed to pay so much (I have the iPad retina display, iPhone6, and an iMac that's only 1 year old) and not get what was advertised. Unlike some of the other folks who have commented, I have no intention of buying a 2nd one...in fact I want a refund! The download speed is the same and I have experienced nothing different except in my bank account. This puts a new light on Apple products for me. Don't waste your money for this product.

    30 of 49 people found this useful

  • 1.0 out of 5 stars

    2nd AirPort that sucked

    Sadly this is my 2nd Airport extreme and I had the older version too. Sadly they look nice! but your better of with a NetGear for 50$$. Issues I had the HD crashed on my order model. The new Airport Extreme the single drops. this is the replacement I'm having issues with. But now I don't have warranty.

    23 of 41 people found this useful

  • 1.0 out of 5 stars

    Airport Extreme - Limited Range

    I replaced a Time Capsule (5 years old) that worked pretty good but thought I go for a more up to date product. The range on this is not good and much worse than a Time Capsule. From Home Office to Family Room (50 feet) it is very slow. Laptop wi-fi poor and hardly streams a movie. I had to move to the Family Room...problem solved. I'm very disappointed.

    33 of 46 people found this useful

  • 1.0 out of 5 stars

    Doesn't work with Unifi ISP

    As Apple as it may, from my experience of using Apple products, all the technologies and advancement that Apple made is good and all. But, I cannot experience this Apple Airport simply because it does not support Malaysian Unifi ISP. I have tried everything I could but it couldn't connect to WAN. I have high hopes for this but, it's not Apple's fault.

  • 1.0 out of 5 stars

    Very disapointed with Speed and Range

    This is the first Apple product that I had to return.
    Pros: Very well made, Beautiful looking hardware
    Cons: Its wireless only. You need a modem to connect to the broadband. I bought this to replace the Sky Broadband modem+wifi as the range was not good enough and the speed was dropping considerably after 25 feet. Unfortunately Airport Extreme performed worse than the 3 year old Sky Box! I tried various channels but no joy. I speed tested on most channels but speed was 3-4mb slower than the Sky and the range was poor too. Not sure what to buy now.
    Regards

    Bala

    9 of 32 people found this useful

  • 1.0 out of 5 stars

    BEWARE OF PACKAGING

    There is a serious issue with the packaging the Aairport Extreme come in- pls consider if you buy! Here is my case (which will also be going on YouTube). I just purchased a new Airport Extreme. Got home, and unboxed while standing in my kitchen. There is only one logical way to open the box, which is to hold top and bottom and pull apart. When I did this, the Airport Extreme flew out the box and dropped 4 feet onto tile floor, with a huge thud and its bottom cover broken off. Just astonishing to say the least, and not what you want to see with your new $200+ purchase.

    In the box, the unit sits on the bottom segment of the packaging, with about a 1 cm of elevated packaging surrounding it. Also, pulling the top section of the packaging while holding the bottom section created a vacuum, which seemed to help launch into mid air (no pun intended)

    So I now need to consider returning it before using it, as it may or not work or have the lifecylce it should. I read up on this and noticed many people had the same issue. A huge hassle and incredibly stressful for me.

    Why has Apple developed such incredibly bad packaging? I am a dedicated Apple user, I bought this to replace an old Airport Extreme. But this experience is just mind-numbing. This packaging is so badly thought-out and can create a horrible user experience - it is astonishing Apple let this out the door. I havent even used it, but have no choice but to give it one star at this point. Complete waste of time dealing with this product thus far. (on a Sunday to boot)

    1 of 3 people found this useful

  • 1.0 out of 5 stars

    Mac only no windows support

    It does its job as a router. In our household we have Macs as well as Windows machines. Apple customer care does not support the product for windows and sent me a link to an article which did not rectify the isse. Apple get with the real world and offer support for both formats. Cannot access the 2TB drive or attached external HD to it After hours of frustration the Airport Extreme will be relagated to a wi fi repeater...an expensive excercise.

    As a router its style over substance, love the look but performance is nothing startling.

    1 of 3 people found this useful

  • 1.0 out of 5 stars

    AirPort Extreme? Disappointed...

    Bought the new Apple AirPort Extreme yesterday. I bought this device because the reviews were excellent, thought that the majority of people liked the new router. The previous router installed was Linksys EA 4500 which to this point has worked great. Reason to change was to experience the "ac" and really enjoy the longer coverage and faster speed. I installed the new router but was only able to connect 2 devices (iPad 2 and iPhone 5S), the remaining devices (iPhone, Mac mini etc...) never connected to the router.

  • 1.0 out of 5 stars

    Apple Drops the ball.....

    Very disappointed with my new airport extreme for the following reasons:

    1. Slower than previous model, I used to enjoy 95mbs plus internet speed on my previous router, I'm lucky to get 70mbs.

    2. Range is worse, marginal reception in areas that were once quite good.

    3. Aesthetics, Jonny was clearly on holidays when this was developed. All Apples desktops are silver and black, what were you thinking making this white? A miniature version of the new mac pro would have been more logical and aesthetically pleasing or silver.

  • 1.0 out of 5 stars

    Bad

    I have 1 of these a it is very slow my router that I have now Is way faster then this

    2 of 8 people found this useful