• 1.0 out of 5 stars

    Airport Extreme 15 Months old

    This wireless router worked for about 14 months, then at 14 months started buzzing and is limping along at 3.3 mbps wired and wireless, barely able to download a Youtube video, terrible and conveniently warranty was up in 12 months. I'll never buy an airport extreme again.

    24 of 30 people found this useful

  • 1.0 out of 5 stars

    Junk Product (Getting overheating error in airport utility)

    I had a Linksys router which works without any issues for over 6 years,

    Then I brought Airport Extreme, worked ok for 2 years, now keep getting overheating error in airport utility and signals keeps dropping so much for $199.00 except for the aesthetic its a piece of junk with cheap parts, would have hoped its lasted longer.

    21 of 24 people found this useful

  • 1.0 out of 5 stars

    Whatever happened to Apple quality?

    I've been using Apple products since the mid-80s. Quality & support used to be meticulous, but that's changed for the worse. Lots of software problems, now more hardware problems too.
    My ISP suggested that my service was being hacked, & that I change my router password. I have 2 Airport Extremes, the main one upstairs by my computer & the second downstairs by it's very rarely used predecessor. When I began the process of updating my password, the icon showed that it was overheating. The very pleasant Apple Care tech that I was working with became exasperated during the process of attempting to address the issue.
    To make a long & frustrating story short, my 15-month-old downstairs, hardly ever touched or even breathed on now out of warranty Airport Extreme is a useless brick that needs to be replaced. For shame, Apple! No wonder you're no longer manufacturing routers!

    21 of 24 people found this useful

  • 3.0 out of 5 stars

    Good router, but...

    As I have 3 iphones, an ipad, a Mac, an Apple TV and Macbook, Airport Extreme is the center of the network. My home server, wifi printer, other laptops and TV are also linked to the AE as the main router.

    An Airport Express is remotely connected as an WIFI extender.

    However, since the country I am living in is using UK standards, for the ADSL, I have to use a special modem for PPPoE and PPPoA bridging. Otherwise, if I use a normal all-in-one router (DSL modem and router), the AE can only be set as Bridge mode. Under Bridge mode, ports forwarding and "Guest Network" functions will be disabled.

    Now, the DSL is going to be replaced by Fiber broadband. Unfortunately, Airport Extreme still does NOT support the "VLAN tagging" PPPoE protocol. I have to probably buy another special switch that just works for "VLAN tagging".

    Come on, Apple, could you just think of the users outside the States? Please make our life simpler.

    18 of 18 people found this useful

  • 5.0 out of 5 stars

    Very happy with this router

    This is my second AirPort Extreme router, and I've owned it for more than 2 years. The first extreme I bought 7 years ago, and gave it to a friend when I moved into a bigger place and bought this one. I've never experienced any problems with the hardware or signal - it's been rock solid and hassle-free. I own a 2,600 sq. ft. home built in 1936, so the walls and floors are solid. My internet connection enters the house in a corner of the basement, so that's where I have the AirPort Extreme. It's powerful enough to run an AppleTV, upstairs in the opposite corner of the house, along with my office Mac, on the main level but also in the opposite corner of the house. Very happy and hope to keep it for many more years.

    19 of 21 people found this useful

  • 1.0 out of 5 stars

    Drops signal about 5 times a week

    I own both an AirPort Extreme (APE) and an Airport Time Capsule. The latter rarely, if ever drops signal, while the former drops signal about 5 times a week. The Time Capsule is the router for the network and the APE extends the network. The network ran fine for years until the APE replaced an older AirPort base station. Now it is intermittent as noted. Warranty ran out prior to the failure, so there is no fix. Apple's advice is to unplug it and plug it back it in. That works fine, until the next failure. It does hold the signal through one day so that is of some consolation.

    I am waiting for it to completely quit and then replace it with something else. I would not buy another one of these units. There must be a design flaw as this appears to be a common failing in the APE.

    19 of 21 people found this useful

  • 1.0 out of 5 stars

    Disappointed

    Purchased my AirPort Extreme September 2015.

    I had been delighted with it, so easy to setup and great coverage.

    However today it went faulty. It will no longer work as a wifi network and disappears from finder after 5 minutes.

    It is only 15 months old. I've just taken it back to where I bought it from and they say Apple only guarantees for a year. This item should last much much longer. I will try an Apple Store tomorrow.

    30 of 43 people found this useful

  • 5.0 out of 5 stars

    So far so excellent

    I spent a lot of time researching new systems (Orbi, Amplify, Eero, etc.) to upgrade my home wifi. And spent some time talking to Apple by phone and at the store. Finally pulled the trigger on an Extreme and two Expresses, and so far the system is working flawlessly. Setup was as easy as advertised. Took me two minutes to set up each device using my iPhone. A firmware update occurred without affecting the system. So far I have excellent wifi reception throughout the house and on the back patio - even next door to the in-laws house. Better than what I had with the Verizon router and a 2G/5G wifi extender. And only one network name instead of three. I've moved both Expresses twice to optimize coverage, and within 90 seconds each was back up and running. Moved the Apple products over to the new wifi first, and setup was a snap. Have also migrated Nest products with no problem. We'll have to wait and see if I run into problems after 12-18 months as some reviewers have experienced. So far I couldn't be more happy.

    16 of 16 people found this useful

  • 5.0 out of 5 stars

    New Purchase

    Despite an upgrade by my ISP yesterday to their newest router/modem along with increase to 50mbps internet speed, still had a few dead spots in my 1600 sq. ft. house that were present before the upgrade. ATT tech tried everything and informed me that they would come out and run ethernet drops to the rooms with dead spots. The price was reasonable, but decided to try AirPort Extreme first despite the mixed reviews. Picked one up this afternoon from local store (14 day full return open box policy), 5 minute setup. Before AirPort Extreme, master bedroom had virtually no wi-fi coverage, Apple TV4 literally had less than 1mbps on multiple speedtests yesterday. After AirPort Extreme, over 20mbps and holding steady over multiple speedtests. Two iPhone 6plus, two iPad 3s, 3 Apple TV4s, 1 MacBook Pro, 1 iMac, and 1 Mac Mini all connected seamlessly and getting well over 20mbps in various locations with no dead spots. Have not connected the non-Apple products yet but will soon. Hopefully it continues to work properly, will report back in a few months. Question, is it best to disable the wi-fi signal from ATT router and just keep the AirPort Extreme wi-fi signal active, or does it matter? Both are active now but wondering about any long-term issues if I keep both wi-fi signals active.

    17 of 18 people found this useful

  • 2.0 out of 5 stars

    This product needs to be FIXED!

    The Airport Extreme goes off to LA LA land. It has a green light and looks normal but devices on wi-fi or wired will not go onto the internet. This happens when devices have been connected a while or overnight. As an example my iPhone will be connected and working on Wi-Fi and then the next morning I have to turn off and back on Wi-Fi on the phone to use the internet. Very frustrating.
    My older Airport Extreme works great. I upgraded with hopes of a stronger signal to reach my garage. FAIL.

    I am hoping Apple will release an update to fix this issue.

    18 of 20 people found this useful

  • 3.0 out of 5 stars

    Love the idea, but not the product

    I bought this shortly after it was released because it uses ac wifi and I found earlier AirPort Extremes to be easy to set up and manage. In general it works really well for my wired devices. However, I typically lose wifi connectivity at least three times per week.

    Though I have found a solution on the community boards that lets me reset the wifi without having to unplug the router, I still find it frustrating to lose wifi so frequently.

    On a computer I go into AirPort Utility > Edit > Wireless > Wireless Options then I change the Wireless Channels. This solution was presented as a way to make sure you are not using the same wireless channels as any nearby wireless routers. I went through the more detailed process of assessing nearby wifi channels in use and was hopeful this would be a long-term solution. However, I still lose wifi several times each week so I don't bother checking the nearby router channels anymore and just assign new channels. I would really like to get a more permanent solution though.

    Other than that (very frustrating) item, I really like this router. It is easy to set up and manage. I have it connected to a switch for my wired devices and they never have a connection issue.

    15 of 15 people found this useful

  • 2.0 out of 5 stars

    AirPort Extreme Not Apple Perfected

    After about 18 months of great performance the wireless router will not stay connected. The old Apple Express router that it replaced still works like a champ, albeit slower. This is not a great value if it must be replaced every couple of years. I expect more from Apple equipment.

    17 of 19 people found this useful

  • 5.0 out of 5 stars

    Awesome product - solved all my network problems!

    Apple, I salute you! I used to have a Virgin Media Super Hub-2, which is the most god-awful piece of hardware that has even been designed. My internet used to drop 3-4 times a day, and each time I would have to manually reset the Virgin Media Hub. I read some blogs and saw people were recommending to put the Virgin Media Hub in to modem only mode, and then buy an Apple AirPort Extreme to do the clever stuff.

    I can tell you, the results have been transformative! Since install, I've not had a single Internet drop (installed 2 months ago), my speeds have doubled (I have 150 Mbps, but only used get around 70 Mbps) and coverage has improved throughout the house. I highly recommend this product - worth every penny and then some.

    Thank you, Apple!

    15 of 15 people found this useful

  • 5.0 out of 5 stars

    Don't agree with poor reviews

    I have 2 airport extremes and 3 airport express and not one of them have ever had an issue for over 3 years. I am disappointed that Apple has decided to exit this space because their WiFi products have been fantastic. Not only are they easy to install, can automatically find each other and pair into a cellular WiFi setup, they were the only products on the market for home use that supported more than 16 connections (AirPort support 50). I also leverage the AirPlay feature as well as the USB port for time machine. Bar none, there are no better products on the market. For all those people who are reporting one star, I can say that their responses are an exaggeration at best. Most of mine are located inside in a well-controlled environment, but I also have one express located outside by my pool where it is humid and 95 degrees all summer. It has lasted over 2 years now, which was a surprise. I figured I would have to replace it every couple of years. Though still a bit anecdotal, I have probably more airport extremes and expresses than average in my house and have not had a single failure. There was one release of the software a couple of years ago that was problematic, but Apple fixed it almost immediately. Apple please bring them back with a new innovation. Fantastic product.

    15 of 16 people found this useful

  • 5.0 out of 5 stars

    ABSOLUTE BEST HUB FAST AND POWERFUL

    MY LAST AIR PORT EXTREME LASTED 10 YEARS BEFORE I REPLACED IT, NEVER A PROBLEM OR A HICK UP. WE HAVE THREE APPLE TV'S 4 COMPUTERS 5 IPHONES AND 2 IPADS, TWO PRINTERS AND 5 KINDLES IN USE AND NEVER A BURP OR A HICK-UP, SET UP WAS A SNAP, CHARTER COULD LEARN A THING OR THREE ABOUT NETWORK GEAR FROM APPLE, WE HAVE GONE THROUGH 4 OR FIVE ROUTERS FROM CHARTER AND THE AIR PORT KICKS DUPPA, CHARTER STILL ISNT AS GOOD AS THIS UNIT IS. NOW I JUST NEED TO GET SOMEONE IN THE FAMILY TO GET ME A NEW IMAC, 10 YEARS WITHOUT A PROBLEM IS HARD TO BEAT, YES THEY COST MORE BUT YOU GET WHAT YOU PAY FOR.

    17 of 20 people found this useful

  • 5.0 out of 5 stars

    Outstanding Performance

    Installed this recently and have yet to be disappointed. the range is incredible, i have a 9 room house and a 2 acre yard and i walked around the perimeter watching a youtube video and never once did the video hiccup, stutter, or buffer even at the farthest point away from the unit.
    my only regret is not buying one sooner .

    17 of 20 people found this useful

  • 4.0 out of 5 stars

    still only 3 ethernet outputs

    Airports have always been good, solid routers. But in this age of multiple devices and internet security systems and so forth, some of us need more than 3 ethernet ports. There is no reason a top-of-the line router can't have 5 ports. Apple has a tendency to push wireless for everything (MacBooks have lost most of their ports). I don't like it, and will have to look elsewhere. Will still give 4 stars for quality.

    17 of 20 people found this useful

  • 5.0 out of 5 stars

    Great Range Extension

    We moved to a larger house. Older 6 Gen Apple Extreme on first floor and iMac in opposite side of house in finished basement. First floor reception near old router was good at 160 Mbps download, but iMac in basement was only about 6 Mbps download. Thought we'd have to put in a WiFi extender to get signal on that side of house. Instead, got this new Airport Extreme. That made a big difference. Basement iMac went from 6 to 120 Mbps download with new router. That was the only change. No WiFi extender needed. Great range increase and coverage. Great Router!

    15 of 16 people found this useful

  • 5.0 out of 5 stars

    Fixed all problems with BT Home Hub 5

    Like many others here I bought this to replace a BT HomeHub that was performing terribly and would drop wireless to the Apple TV if someone even just looked at their phone.

    Set up was done in about 5 minutes. Just plug the WAN of the Airport into one of the LAN ports on the Home Hub (you will need a CAT 5 ethernet cable, not included). Open wifi settings on your iPhone and there will be an option to set it up from there. No admin login or BT username / password required.

    Every device on the network now performs perfectly with no loss of signal or random moments of slow download speeds. Inc: iPhone 6, iPhone 4S, iPad Air, Sony Vaio Windows 7, MacBook Pro, some crummy Android phone (not mine I swear!), an Apple TV and a Sony PS4. All connected at once sometimes and nothing goes wrong.

    Yes it's expensive, but it's well worth it. Stop looking at it and wondering wether to buy it or not and just get one.

    17 of 20 people found this useful

  • 1.0 out of 5 stars

    Great Product...for About 18 Months

    DO NOT BUY. This product worked seamlessly for about 18 months. Then, out of no where, it started dropping connection and had to reboot it almost daily. I thought it was a problem with my provider, but I switched over to a cheaper router and my service works perfectly now. So now I have a $200 white brick that looks cool. I have all Apple products, and this by far has been the worst product I've owned. DO NOT BUY.

    22 of 31 people found this useful