• 1.0 out of 5 stars

    BEWARE OF PACKAGING

    There is a serious issue with the packaging the Aairport Extreme come in- pls consider if you buy! Here is my case (which will also be going on YouTube). I just purchased a new Airport Extreme. Got home, and unboxed while standing in my kitchen. There is only one logical way to open the box, which is to hold top and bottom and pull apart. When I did this, the Airport Extreme flew out the box and dropped 4 feet onto tile floor, with a huge thud and its bottom cover broken off. Just astonishing to say the least, and not what you want to see with your new $200+ purchase.

    In the box, the unit sits on the bottom segment of the packaging, with about a 1 cm of elevated packaging surrounding it. Also, pulling the top section of the packaging while holding the bottom section created a vacuum, which seemed to help launch into mid air (no pun intended)

    So I now need to consider returning it before using it, as it may or not work or have the lifecylce it should. I read up on this and noticed many people had the same issue. A huge hassle and incredibly stressful for me.

    Why has Apple developed such incredibly bad packaging? I am a dedicated Apple user, I bought this to replace an old Airport Extreme. But this experience is just mind-numbing. This packaging is so badly thought-out and can create a horrible user experience - it is astonishing Apple let this out the door. I havent even used it, but have no choice but to give it one star at this point. Complete waste of time dealing with this product thus far. (on a Sunday to boot)

    1 of 3 people found this useful

  • 1.0 out of 5 stars

    Mac only no windows support

    It does its job as a router. In our household we have Macs as well as Windows machines. Apple customer care does not support the product for windows and sent me a link to an article which did not rectify the isse. Apple get with the real world and offer support for both formats. Cannot access the 2TB drive or attached external HD to it After hours of frustration the Airport Extreme will be relagated to a wi fi repeater...an expensive excercise.

    As a router its style over substance, love the look but performance is nothing startling.

    1 of 3 people found this useful

  • 1.0 out of 5 stars

    not recommand

    having a compatibility issue with my modem. have been searching for the solution almost a month,
    ISP can't help because it's 3rd router. apple doesn't care...
    I am giving up now. I just wasted my $200 for a nice garbage

    20 of 44 people found this useful

  • 1.0 out of 5 stars

    Bad

    I have 1 of these a it is very slow my router that I have now Is way faster then this

    2 of 8 people found this useful

  • 1.0 out of 5 stars

    I can't access the disk attached to my new airport extreme from windows 10.

    This may be a windows 10 compatibility issue but I thought the Ethernet protocols used were standard.
    Anyway I need to buy a new router.
    The help is helpless.

    18 of 42 people found this useful

  • 2.0 out of 5 stars

    Great when it's running and you can connect to it

    Basically, I have to reset it constantly. For some reason my mac decides it can not connect to it anymore. Only way to fix is is reset the whole thing and reconfigure. This really stinks. Not a great product IMO.

    10 of 29 people found this useful

  • 2.0 out of 5 stars

    Yea Not Impressed

    Speed is very good, but I have a very solid plan with my provider. I bought this because while sitting on the front or back porch of my 2k sq ft home I was having difficulty connecting, it was spotty at best. No improvement at all with this device. Works great inside the house, not well outside. I was expecting so much more from Apple.

    10 of 31 people found this useful

  • 1.0 out of 5 stars

    Very disapointed with Speed and Range

    This is the first Apple product that I had to return.
    Pros: Very well made, Beautiful looking hardware
    Cons: Its wireless only. You need a modem to connect to the broadband. I bought this to replace the Sky Broadband modem+wifi as the range was not good enough and the speed was dropping considerably after 25 feet. Unfortunately Airport Extreme performed worse than the 3 year old Sky Box! I tried various channels but no joy. I speed tested on most channels but speed was 3-4mb slower than the Sky and the range was poor too. Not sure what to buy now.
    Regards

    Bala

    8 of 30 people found this useful

  • 1.0 out of 5 stars

    HORRIBLE Router

    Every day when I come home there is a new problem I have to fix.

    12 of 43 people found this useful

  • 2.0 out of 5 stars

    Stupid!

    The Product Information states "Any Wi-Fi device you have will work with AirPort Extreme". But this is misleading. The most popular broadband provider in the UK is BT Internet. Users are supplied with a Home Hub router. The Airport Extreme cannot connect wirelessly with this router and as it does not have a modem of its own it cannot replace it. The solution is to connect the 2 devices with an Ethernet cable. What is stupid is that the Airport Extreme cannot be used as a WiFi Extender unless a second Apple router is purchased . This makes it pretty useless for home use because most home users do not have their homes wired up with Ethernet cable and do not need 3 routers.

    8 of 52 people found this useful

  • 1.0 out of 5 stars

    Will not stay connected

    Piece of junk. Don't waste your money.

    15 of 105 people found this useful