• 1.0 out of 5 stars

    Unreliable after year and half

    This was a nice product for a little over a year but now it constantly drops the connection. I have to unplug it and plug it back in daily. I thought I was having internet connection issues with my cable provider but turns out it is the airPort Extreme. Too bad, I like apple compatibility and simplicity but the reliability for this product is not there. I do not recommend this.

    153 of 174 people found this useful

  • 1.0 out of 5 stars

    Broke After 16 Months - Not Covered by Apple

    This router looks and works great, but is unreliable (filter on the one-star reviews to see what I mean). Apple will not replace even though the device is four months out of warranty. I am very disappointed especially considering the high price of these units. My advice to owners of Airport Extremes that are still in warranty: return the Airport Extreme as soon as you hear a fan noise -- I waited too long.

    139 of 158 people found this useful

  • 1.0 out of 5 stars

    Do Not Buy!!!! Drops signal all the time!!!

    I bought this around a year ago. Had problems then. Contacted apple support. They walked me through a few thing. It work Great for around 6 months. The stupid thing keeps dropping connection. Ive done all kinds of resets etc... I had a Netgear for over 6 years with no problems. I just wanted to get an extreme since everything else I had was apple. I repeat do not buy one of these! biggest waste of money even for an apple fan!!!!!

    150 of 183 people found this useful

  • 1.0 out of 5 stars

    Broken piece of junk!

    I got this to replace my 3-4 year old airport express and well..... There is something wrong if the tiny little airport express sends out a better signal than this thing... But here's the strange part... The signal strength is amazing but the bandwidth is non existent.... I would get 95% signal with -60 to -75 dBm from any ware from 20-60 feet but only get 100-300 kbps, as for my tiny little friend, the signal is lower about 40-60% VS 95% same with the dBm about -75 to -90 but I get far better bandwidth up to 300-400 Mbps at the same range... (Local network activity) and they were on the same channel (11) with no one else on that channel or 3 channels around it so something with this router is just messed up...

    41 of 52 people found this useful

  • 1.0 out of 5 stars

    3rd AirPort Extreme in the last 5 years

    Got the AirPort Extreme after my last one stopped working in 2015. Now the fan is constantly running and a message says it is overheating, yet it is cool to the touch. Reading the forums, it seems this is a common problem. Wifi still works for the time being but it appears its days are numbered until the fan finally stops working. I really want to love this product, but reliability is a definite problem.

    24 of 27 people found this useful

  • 1.0 out of 5 stars

    Airport Extreme - Limited Range

    I replaced a Time Capsule (5 years old) that worked pretty good but thought I go for a more up to date product. The range on this is not good and much worse than a Time Capsule. From Home Office to Family Room (50 feet) it is very slow. Laptop wi-fi poor and hardly streams a movie. I had to move to the Family Room...problem solved. I'm very disappointed.

    33 of 46 people found this useful

  • 1.0 out of 5 stars

    Don't Buy

    I would not suggest buying this product because of the reliability issues that others have mentioned. I had this router for less than a year and a half, and it just started dropping signal. I tried performing a factory reset and haven’t had any luck. After performing the factory reset, it just hangs on the connect Ethernet cable step in airport utility. I took it into the apple store and talked to apple care, and they confirmed it was a hardware issue. I would recommend going with another manufacturer after this router functioned for less than a year and a half and costs $200.

    21 of 23 people found this useful

  • 1.0 out of 5 stars

    2 of these lasted less than a year

    2 separate Airport Extremes have lasted less than a year before overheating and making weird noises (even though Apple assures this is not possible),
    1st one changed under warranty,
    2nd one due for a trip to the apple store as it has just given up after 11months. Another month and it wouldnt have been covered by Apples' warranty

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    Junk Product (Getting overheating error in airport utility)

    I had a Linksys router which works without any issues for over 6 years,

    Then I brought Airport Extreme, worked ok for 2 years, now keep getting overheating error in airport utility and signals keeps dropping so much for $199.00 except for the aesthetic its a piece of junk with cheap parts, would have hoped its lasted longer.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Drops signal about 5 times a week

    I own both an AirPort Extreme (APE) and an Airport Time Capsule. The latter rarely, if ever drops signal, while the former drops signal about 5 times a week. The Time Capsule is the router for the network and the APE extends the network. The network ran fine for years until the APE replaced an older AirPort base station. Now it is intermittent as noted. Warranty ran out prior to the failure, so there is no fix. Apple's advice is to unplug it and plug it back it in. That works fine, until the next failure. It does hold the signal through one day so that is of some consolation.

    I am waiting for it to completely quit and then replace it with something else. I would not buy another one of these units. There must be a design flaw as this appears to be a common failing in the APE.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Disappointed

    Purchased my AirPort Extreme September 2015.

    I had been delighted with it, so easy to setup and great coverage.

    However today it went faulty. It will no longer work as a wifi network and disappears from finder after 5 minutes.

    It is only 15 months old. I've just taken it back to where I bought it from and they say Apple only guarantees for a year. This item should last much much longer. I will try an Apple Store tomorrow.

    27 of 40 people found this useful

  • 1.0 out of 5 stars

    Airport Extreme 15 Months old

    This wireless router worked for about 14 months, then at 14 months started buzzing and is limping along at 3.3 mbps wired and wireless, barely able to download a Youtube video, terrible and conveniently warranty was up in 12 months. I'll never buy an airport extreme again.

    16 of 19 people found this useful

  • 1.0 out of 5 stars

    Whatever happened to Apple quality?

    I've been using Apple products since the mid-80s. Quality & support used to be meticulous, but that's changed for the worse. Lots of software problems, now more hardware problems too.
    My ISP suggested that my service was being hacked, & that I change my router password. I have 2 Airport Extremes, the main one upstairs by my computer & the second downstairs by it's very rarely used predecessor. When I began the process of updating my password, the icon showed that it was overheating. The very pleasant Apple Care tech that I was working with became exasperated during the process of attempting to address the issue.
    To make a long & frustrating story short, my 15-month-old downstairs, hardly ever touched or even breathed on now out of warranty Airport Extreme is a useless brick that needs to be replaced. For shame, Apple! No wonder you're no longer manufacturing routers!

    15 of 17 people found this useful

  • 1.0 out of 5 stars

    Limited and constrictive

    Understanding the basics of how networks work, this device does not offer much stability or customization. I have tried multiple times to set up an extender that is not an Apple product and of course it was not compatible, as far as security goes it is fine. Even under the advanced settings there is not a lot to work with, I can barely view what devices are on my network. In addition to this, if I did not want someone on my network I do not have the power to kick them off even as admin, which is very disappointing.

    15 of 17 people found this useful

  • 1.0 out of 5 stars

    Samesinkinboat

    Looks like I should've read the reviews first! Bought this a little while back, (I'm sure out of warranty now!), and while it worked as hoped for a year or so, I am now in the same sunken ship as the rest of you. I cannot go a day without having to re-boot the whole system, and for a while, it was several frustrating times a day. I replaced my modem thinking that was the problem, but after removing the router from the system and seeing that it worked without having to unplug and re-plug it in, I'm realizing that this is the problem. $200.00 down the drain, @#$%%$#!

    I'll be going back to the drawing board and buying a new one, but of a different manufacturer of course.

    30 of 47 people found this useful

  • 1.0 out of 5 stars

    Very DISAPPOINTING!

    I've had the AirPort Extreme for only 3 days and the so-called increased download speed improvement is just not was it is advertised as. I am very disappointed to pay so much (I have the iPad retina display, iPhone6, and an iMac that's only 1 year old) and not get what was advertised. Unlike some of the other folks who have commented, I have no intention of buying a 2nd one...in fact I want a refund! The download speed is the same and I have experienced nothing different except in my bank account. This puts a new light on Apple products for me. Don't waste your money for this product.

    30 of 49 people found this useful

  • 1.0 out of 5 stars

    Apple's Router's are awful after of 15yrs of using them.

    I will never buy another Apple router.. They are awful.. I only did because I have everything Apple.. Don't do it..The router barely goes 40ft with no obstructions.. I've used other routers and they are light years better than Apple's.. My internet service is screaming but Apple's router just slows it or cuts it out all the time.. Don't waste your money...

    30 of 51 people found this useful

  • 1.0 out of 5 stars

    Poor range and frequently drops out.

    Far worse signal than the standard iiNet/Belkin unit sitting next to it. Worse it may look pretty, but it has a fan in the base (i.e. moving parts to wear out). The epitome of form over function. Even the older model Airport Extreme performed better.

    It supports 5GHz 802.11 AC, but my iPhone 6s will never use it because the signal is so much worse than the 2.4GHz 802.11n signal. This is especially bad given that the 5GHz range is clear of competing signals while every router around us competing in the 2.4GHz range.

    Don't waste your money on this one.

    25 of 42 people found this useful

  • 1.0 out of 5 stars

    Terrible, drops and then it constantly says "unexpected error"

    The router after 6 months, drops constantly and resets itself. It gives an error "unexpected error, please try again." Each time, it requires a hard reset and you have to manually adjust the settings for it to connect again. This is my 3rd AE going back 9 years. This will be my last router from Apple.

    19 of 31 people found this useful

  • 1.0 out of 5 stars

    Lasted exactly 1 year + 1 month

    This unit worked fine for the first year, but now it's one month out of warranty and it's making very loud squealing noise, overheating, and restarting. We have numerous Apple products (two iMacs, two iPads, two iPhones) and am shocked by the low quality of this product. From seeing the other reviews, it looks like this is a very common problem with this unit.

    11 of 17 people found this useful