• 2.0 out of 5 stars

    Worked well for 17 months, then died.

    I liked the AirPort Extreme for 17 months. It covered most of our house with a single device and it was very reliable. Around 17 months it started to power down. I suspect an issue with the power supply, Apple has a long history of wonky power supply problems.

    I wouldn't be surprised if there's eventually a recall program. I purchased it with an AMEX card, so I'll now see how good their extended warranty program is.

    In the meanwhile, sadly, I've ordered ANOTHER Airport Extreme. (Sigh.) I really couldn't find a better option -- Eero is very expensive and unproven from a startup that may die. Google's hardware is outsourced and of uncertain quality.

    The Airport Express has been very reliable. If you can make do with the Express I'd recommend it over the Extreme. If you need the coverage and buy the Extreme be sure to have an extended warranty credit cards (I think some countries have 2 years, that's enough) or pay extra for Apple Care.

    27 of 29 people found this useful

  • 2.0 out of 5 stars

    Surprisingly weak Guest Network security

    The Airport Extreme is a high-performance WiFi router, but it has a surprising weakness in the Guest Network: ZERO support for any form of client Wireless/AP isolation mode. For any public setting, like a library, coffee shop, retail store, this means that any wireless device that connects to the Guest Network can see all the other devices on the Guest Network, including the manufacturer of the device, address, and other features.

    The lack of client Wireless/AP isolation mode is a surprising security weakness in an Apple product -- especially because many competitors support "Wireless Client Isolation" in product that cost less than half the price of the Airport Extreme.

    I bought an Airport Extreme for use in a public art gallery, but it's being returned to Apple due to this surprising and disappointing security weakness.

    24 of 28 people found this useful

  • 2.0 out of 5 stars

    This product needs to be FIXED!

    The Airport Extreme goes off to LA LA land. It has a green light and looks normal but devices on wi-fi or wired will not go onto the internet. This happens when devices have been connected a while or overnight. As an example my iPhone will be connected and working on Wi-Fi and then the next morning I have to turn off and back on Wi-Fi on the phone to use the internet. Very frustrating.
    My older Airport Extreme works great. I upgraded with hopes of a stronger signal to reach my garage. FAIL.

    I am hoping Apple will release an update to fix this issue.

    18 of 20 people found this useful

  • 2.0 out of 5 stars

    AirPort Extreme Not Apple Perfected

    After about 18 months of great performance the wireless router will not stay connected. The old Apple Express router that it replaced still works like a champ, albeit slower. This is not a great value if it must be replaced every couple of years. I expect more from Apple equipment.

    17 of 19 people found this useful

  • 2.0 out of 5 stars

    Overheating problems.

    Worked great for one year. then conveniently started making lots of noise. I found out that the unit was or thought it was overheating. now, about 14 months after I bought it, starts 'overheating' off and on several times a day. My suggestion to you is take it in as soon as you hear it start making load noises. Or, if you are out of warranty, you can take the bottom off and blow out any dust that is in it with a high pressure air gun. It helped a little bit.

    11 of 12 people found this useful

  • 2.0 out of 5 stars

    WiFi range should be much better

    This is a good product in say, an office or open space. We use one at work and have been very happy with it. It's easy to set up and does most of the things that your average user would want (don't buy if you expect advanced options!).

    However, the range very quickly drops off if you go to another room or upstairs ie a fairly standard home setup.

    I bought this as a home router to replace a BT Home Hub 5 but disappointingly, the (free) BT WiFi range is a lot better than the (rather pricey) Airport Extreme 802.11 AC.

    Sorry Apple but I expect better than this!

    7 of 8 people found this useful

  • 2.0 out of 5 stars

    Just lost my third apple Airport in 6 years

    They look nice, work OK indoors, but not outdoors (> 10 m away from the house). But the reliability is terrible. The latest AE lasted only 18 months, even shorter than the previous models. With the previous flat models I saved the disk drives and got them fitted in a new enclosure with power supply, which cost me $ 75/pce. The drives still work! But the Apple bit is very disappointing. This is the last AE I will buy. I am getting generally tired of Apple gear, as my iPhone 6S has battery problems. Does Apple have a manufacturing quality problem?

    14 of 25 people found this useful

  • 2.0 out of 5 stars

    bad range

    the range is similar to AP express.

  • 2.0 out of 5 stars

    Apple have dumbed down and removed features

    The best description of this WiFi access point, is adequate but don't bother if you want any (even basic) degree of customization. The Retail price is on the steep end as well compared to competitors.

    The router can only be configured using Apple Airport Utility software which only works on Mac or Windows, they have removed various features from this software including the ability to adjust the radio transmitter power.

    There is no button to easily turn on and off the WiFi radio. The appearance is quite bland. Apple are non-responsive to requests to bring back features they removed from the airport utility software.

    By forcing customers to use Apple Airport Utility to configure the router, it forces you to either be an Apple customer on your computer or buy other Apple products or use Windows. There is no web interface to set it up. Other competitors have web page based set up, with far far more options and can be even accessed from Linux if you want. Apple try to lock you into their proprietary eco-system with every product they release.

  • 2.0 out of 5 stars

    Great for about a year n a half.

    Great for about a year and a half then constantly had to reset. So frustrating.
    Past warranty now and doesn't work at all.
    Very disappointed. Tried Apple support and they couldn't figure it out either.
    Threw the thing in the garbage. I'll be shopping elsewhere.

    0 of 1 people found this useful

  • 2.0 out of 5 stars

    Great when it's running and you can connect to it

    Basically, I have to reset it constantly. For some reason my mac decides it can not connect to it anymore. Only way to fix is is reset the whole thing and reconfigure. This really stinks. Not a great product IMO.

    11 of 30 people found this useful

  • 2.0 out of 5 stars

    Yea Not Impressed

    Speed is very good, but I have a very solid plan with my provider. I bought this because while sitting on the front or back porch of my 2k sq ft home I was having difficulty connecting, it was spotty at best. No improvement at all with this device. Works great inside the house, not well outside. I was expecting so much more from Apple.

    10 of 31 people found this useful

  • 2.0 out of 5 stars

    Stupid!

    The Product Information states "Any Wi-Fi device you have will work with AirPort Extreme". But this is misleading. The most popular broadband provider in the UK is BT Internet. Users are supplied with a Home Hub router. The Airport Extreme cannot connect wirelessly with this router and as it does not have a modem of its own it cannot replace it. The solution is to connect the 2 devices with an Ethernet cable. What is stupid is that the Airport Extreme cannot be used as a WiFi Extender unless a second Apple router is purchased . This makes it pretty useless for home use because most home users do not have their homes wired up with Ethernet cable and do not need 3 routers.

    9 of 55 people found this useful