• 1.0 out of 5 stars

    Lasted exactly 1 year + 1 month

    This unit worked fine for the first year, but now it's one month out of warranty and it's making very loud squealing noise, overheating, and restarting. We have numerous Apple products (two iMacs, two iPads, two iPhones) and am shocked by the low quality of this product. From seeing the other reviews, it looks like this is a very common problem with this unit.

    1 of 2 people found this useful

  • 5.0 out of 5 stars

    Great Product

    I have two of these and one of the Time Capsule equivalents covering my house for two years. The coverage is great, and the reliability of the product has been excellent. I haven't had to restart them for any reason other than normal (updates, etc.) Roaming between the devices is working well.

    The only caveat is that one of my friends has reported issues configuring these if you don't have an Apple OS X or iOS device to set it with.

  • 1.0 out of 5 stars

    Great Product...for About 18 Months

    DO NOT BUY. This product worked seamlessly for about 18 months. Then, out of no where, it started dropping connection and had to reboot it almost daily. I thought it was a problem with my provider, but I switched over to a cheaper router and my service works perfectly now. So now I have a $200 white brick that looks cool. I have all Apple products, and this by far has been the worst product I've owned. DO NOT BUY.

    5 of 7 people found this useful

  • 5.0 out of 5 stars

    My favorite router

    Looks great, has pretty decent reception, and is a treat to manage using the iOS app. Sleek, user-friendly, and reliable.

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Outstanding product

    Had mine for almost two years now, at the beginning had the same problems most others describe, but made a search for that on the Apple website and found out that it is a common problem with subscribers to certain cable companies. They offered a solution which I performed, and haven't had a single issue since. Works great with my two Apple TV devices, as well as my I-phone, and I-pad. Great network reliability.

    7 of 9 people found this useful

  • 5.0 out of 5 stars

    So far so excellent

    I spent a lot of time researching new systems (Orbi, Amplify, Eero, etc.) to upgrade my home wifi. And spent some time talking to Apple by phone and at the store. Finally pulled the trigger on an Extreme and two Expresses, and so far the system is working flawlessly. Setup was as easy as advertised. Took me two minutes to set up each device using my iPhone. A firmware update occurred without affecting the system. So far I have excellent wifi reception throughout the house and on the back patio - even next door to the in-laws house. Better than what I had with the Verizon router and a 2G/5G wifi extender. And only one network name instead of three. I've moved both Expresses twice to optimize coverage, and within 90 seconds each was back up and running. Moved the Apple products over to the new wifi first, and setup was a snap. Have also migrated Nest products with no problem. We'll have to wait and see if I run into problems after 12-18 months as some reviewers have experienced. So far I couldn't be more happy.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Airport Extreme 15 Months old

    This wireless router worked for about 14 months, then at 14 months started buzzing and is limping along at 3.3 mbps wired and wireless, barely able to download a Youtube video, terrible and conveniently warranty was up in 12 months. I'll never buy an airport extreme again.

    13 of 15 people found this useful

  • 4.0 out of 5 stars

    Very user friendly and reliable

    I've had my unit for well over 2 years now, and it's worked very good. The signal is strong, we have our 2 DVR's, desktops, security camera, thermostat and so on connected, in other words, the unit is under constant 'strain' and the performance has held up well. We had one minor issue where our devices couldn't connect to it, so we took it the apple store and they performed a master reset, and the problem went away!

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Junk Product (Getting overheating error in airport utility)

    I had a Linksys router which works without any issues for over 6 years,

    Then I brought Airport Extreme, worked ok for 2 years, now keep getting overheating error in airport utility and signals keeps dropping so much for $199.00 except for the aesthetic its a piece of junk with cheap parts, would have hoped its lasted longer.

    13 of 14 people found this useful

  • 5.0 out of 5 stars

    Amazing

    wish i got one of these earlier, had my doubts due to it being an old product but still faster than my other 1 year router, would definitely recommend, also if you plug a hard drive into it, wireless time machine backing up!

  • 1.0 out of 5 stars

    2 of these lasted less than a year

    2 separate Airport Extremes have lasted less than a year before overheating and making weird noises (even though Apple assures this is not possible),
    1st one changed under warranty,
    2nd one due for a trip to the apple store as it has just given up after 11months. Another month and it wouldnt have been covered by Apples' warranty

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Whatever happened to Apple quality?

    I've been using Apple products since the mid-80s. Quality & support used to be meticulous, but that's changed for the worse. Lots of software problems, now more hardware problems too.
    My ISP suggested that my service was being hacked, & that I change my router password. I have 2 Airport Extremes, the main one upstairs by my computer & the second downstairs by it's very rarely used predecessor. When I began the process of updating my password, the icon showed that it was overheating. The very pleasant Apple Care tech that I was working with became exasperated during the process of attempting to address the issue.
    To make a long & frustrating story short, my 15-month-old downstairs, hardly ever touched or even breathed on now out of warranty Airport Extreme is a useless brick that needs to be replaced. For shame, Apple! No wonder you're no longer manufacturing routers!

    13 of 14 people found this useful

  • 5.0 out of 5 stars

    New Purchase

    Despite an upgrade by my ISP yesterday to their newest router/modem along with increase to 50mbps internet speed, still had a few dead spots in my 1600 sq. ft. house that were present before the upgrade. ATT tech tried everything and informed me that they would come out and run ethernet drops to the rooms with dead spots. The price was reasonable, but decided to try AirPort Extreme first despite the mixed reviews. Picked one up this afternoon from local store (14 day full return open box policy), 5 minute setup. Before AirPort Extreme, master bedroom had virtually no wi-fi coverage, Apple TV4 literally had less than 1mbps on multiple speedtests yesterday. After AirPort Extreme, over 20mbps and holding steady over multiple speedtests. Two iPhone 6plus, two iPad 3s, 3 Apple TV4s, 1 MacBook Pro, 1 iMac, and 1 Mac Mini all connected seamlessly and getting well over 20mbps in various locations with no dead spots. Have not connected the non-Apple products yet but will soon. Hopefully it continues to work properly, will report back in a few months. Question, is it best to disable the wi-fi signal from ATT router and just keep the AirPort Extreme wi-fi signal active, or does it matter? Both are active now but wondering about any long-term issues if I keep both wi-fi signals active.

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    Drops signal about 5 times a week

    I own both an AirPort Extreme (APE) and an Airport Time Capsule. The latter rarely, if ever drops signal, while the former drops signal about 5 times a week. The Time Capsule is the router for the network and the APE extends the network. The network ran fine for years until the APE replaced an older AirPort base station. Now it is intermittent as noted. Warranty ran out prior to the failure, so there is no fix. Apple's advice is to unplug it and plug it back it in. That works fine, until the next failure. It does hold the signal through one day so that is of some consolation.

    I am waiting for it to completely quit and then replace it with something else. I would not buy another one of these units. There must be a design flaw as this appears to be a common failing in the APE.

    13 of 13 people found this useful

  • 5.0 out of 5 stars

    Peace of mind

    Ten years ago I was used to battling with routers. Dropped connections, flaky Wifi that disappears the moment your more than a step away, constant logging into 192.168.0.1 to reconfigure and reset those darn things. Enter AirPort Extreme. Bought one in 2009 or 2010, TimeCapsule actually, and it's been running ever since. Never dropped a connection, consistent Wifi performance. So solid I forgot how to log into it to change settings once day. Recently I thought it's time to upgrade. Mesh networks, etc. Netgear dropped connections, and displayed passwords in plain text in setup screen (really?), Linksys wouldn't even connect the Wifi satellites, and iOS app kept locking up. Brought it all back and got a latest Airport Extreme. Back to peace of mind. Sold as ever. AC wifi performance consistent and nearly as good as Netgear mesh network throughout my house. Apple, you're doing a thing or two differently than the other router manufacturers. Keep at it, and don't abandon this market!

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Don't Buy

    I would not suggest buying this product because of the reliability issues that others have mentioned. I had this router for less than a year and a half, and it just started dropping signal. I tried performing a factory reset and haven’t had any luck. After performing the factory reset, it just hangs on the connect Ethernet cable step in airport utility. I took it into the apple store and talked to apple care, and they confirmed it was a hardware issue. I would recommend going with another manufacturer after this router functioned for less than a year and a half and costs $200.

    17 of 19 people found this useful

  • 2.0 out of 5 stars

    Overheating problems.

    Worked great for one year. then conveniently started making lots of noise. I found out that the unit was or thought it was overheating. now, about 14 months after I bought it, starts 'overheating' off and on several times a day. My suggestion to you is take it in as soon as you hear it start making load noises. Or, if you are out of warranty, you can take the bottom off and blow out any dust that is in it with a high pressure air gun. It helped a little bit.

    11 of 12 people found this useful

  • 4.0 out of 5 stars

    solid

    I have 2 of these operating now, and one older airport extreme, at 3 different locations. I have had to restart the older of the two later model airport extremes a couple of times, which was not a problem. I have had 3 of these in the past, which I updated for speed and range because they got old. They still work. One is an ancient plastic knob that I re-used as an extender for awhile in a less security- minded time. I've used other routers as well, which were also good and much less expensive, but I use these because they are reliable and simple, and performance is good with all my apple stuff. I am about to update the one older airport extreme (about 7 or 8 years old), which is in Asia on static IP, because I'm recently experiencing slowing internet and suspect it may be afflicted with the memory exploit that has recently been pointed out on older Broadcom wi-fi appliances. I got a performance upgrade when I installed the new firmware on that router, but it slowed down again, possibly due to the IP being static, and I don't feel like restarting it often to reset the memory. It still works fine, though. Performance also may be improving with the security updates apple has been rolling out in the last couple of weeks.

    I'm not a huge fan of apple the Company, except for my 2013 mac pro and genius bar friends. I use its products because they are strong and are easier to protect from worms and viruses, in my opinion. I use them because I am lazy and not super smart. So far, the airport extremes have lived up to my perception of reliability and strength (and expense). I saw some critical ratings, so I thought I'd post about my experience in case someone is worried about it. Maybe some bad components slipped through QA, but that isn't something I've seen yet. My one criticism is that these routers are a little too simple, and do not provide the cool admin options for network security and extension that are standard on less expensive routers, if you want to tweek things.

    6 of 6 people found this useful

  • 5.0 out of 5 stars

    AirPort Extreme Great Product

    I have a 2400SQ 2 storey home and purchased my first AirPort Extreme roughly 3 years ago and its been very reliable and provided great speed and range. The Router lives in our basement, as our home is smart wired and our Cable Modem resides there. With the addition of multiple Wifi Speakers and our office being on the second floor I wanted to extend the signal. I set the second unit up, upstairs connected via ethernet with Aiport Utility in roughly 10 minutes. Its set up is easy, its performance is great, its very ascetically pleasing and I hight recommend it. I have all Apple devices and the ones that operate on 802.11AC are getting download speeds of 200MPS at the very far end of my back yard. I'm not sure where the 1 star reviews are coming from.

    5 of 5 people found this useful

  • 5.0 out of 5 stars

    Easy and Reliable

    I just looked and I bought mine in January of 2014 and it has been working almost flawlessly since.
    I add the "almost" because on four or five occasions in the last 3 years it had to be reset, this could be due to my ISP also.
    This has been a very reliable wireless router. It provides a strong single throughout my 1200 sq ft condo.

    3 of 3 people found this useful