• 1.0 out of 5 stars

    Does not always work

    • Written by ali A from Oxford

    Bought this overpriced adapter thinking that an Apple product would be worth the investment.

    It works well with all the VGA devices I have used so far, no problems.

    BUT the USB C port only works for power with my apple USB C charger. It does not work with a perfectly functioning USB C cable I have for a sony product.

    The USB C port does not work for data transmission to and from a reputable Sandisk drive with USB A and C. The Sandisk drive works fine when plugged in to my Macbook directly. There is nothing wrong with the drive, only the adapter.

    The USB 3 port works fine for a USB dongle I have for a wireless mouse. It does NOT work to send and receive data from the Sandisk drive which has both USB C and A male attachments.

    How do I get a refund or exchange?

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Works just long enough to get through the warranty period...

    • Written by Jacqueline L from Waterloo

    I made it through 16 months with this adapter until one day, the VGA part spontaneously stopped working. Can't figure out why. Turns out they come with a one year warranty, so I just managed to squeak past the period of time where they'd replace it. Now I'm left with a little piece of junk and no support...

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Sorry, but not working

    • Written by Hubert S from Charlotte

    With an Apple 10.14.5 program the USB-C port didn't work connect to the port on the back of my 2018 iMac computer. Yes, it plugged in but would read no device I plugged in. Called Apple Help, they said return it for a new on. Went to store and although it took a while the gave me a refund. I wish they sold a "Satechi Type C Hud" it looks good and had great reviews. Machines change, keep up with it or replace it with things that do. Please Apple be nice to your customers that way, don't be affarid of off beards if they work, or at least tell the customer what may work!

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    USB-C port doesn't work

    • Written by John G from Downingtown

    For $69 I'd expect this to work flawlessly but it seems like it's causing problems for lots of people. Despite bad reviews on here and on Amazon, Apple continues to sell a flawed product.

    5 of 7 people found this useful

  • 1.0 out of 5 stars

    Would not recognize all resolutions

    • Written by Travis K from Saint Johns

    Plugged into my 2018 Macbook Air, the VGA adapter would not let me set my monitor to 1920x1080. No matter what I did, it didn't work. I picked up a Belkin USB-C to VGA and it worked perfectly. Truly frustrating with Apple's 14-day return policy.

    9 of 10 people found this useful

  • 1.0 out of 5 stars


    • Written by Michael R from Encino

    My monitor constantly flickers. I have searched for a solution and there is none. I would think Apple would have removed this item from their website.

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Does Not Work

    • Written by Susan D from San Diego

    So frustrated. I need to throw from my Mac and I can't because there is no device that works.

    Don't waste your money.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Doesn’t work = fail

    • Written by David K from Tumwater

    iPads are designed for presentations. This adapter allows mirroring through the VGA port. But VGA is for video out and doesn’t accommodate audio out. I had supposed the USB-C Port on this multi port adapter could use the 3.5 mm headphone jack adapter for audio out (since iPad Pro 2018 does not have this built in). However the USB-C port on the adapter is for power only. So there is no way to have both video out and audio out for the latest iPad Pro. So ridiculous! I talked to three Apple techs regarding this and no adapter has both video/audio out. They found an adapter made in China with these features, I bought it but audio out doesn’t work. How could Apple forget to design something so important?

    11 of 14 people found this useful

  • 1.0 out of 5 stars

    Hopeless product

    • Written by Linray T from Gizo

    This should not even qualify for a single star but for purposes of comments I had to rate it the lowest to my utter disappointment.

    I have just purchased and adaptor yesterday and it has already having the same effect like others have commented on. When using a double monitor it works for 2 mins until the adaptor heats up then it either freezes or it flickers between the two monitors then goes of and reboots it self. This is really frustrating making me really wonder what has happened to the worlds best product? APPLE??

    8 of 11 people found this useful

  • 1.0 out of 5 stars


    • Written by Mark B from Leeds

    Had this for about 3 months and it just stopped working. No reason, no nothing. For £70 this isn't good enough.

    25 of 28 people found this useful

  • 1.0 out of 5 stars

    Broken within a couple of months

    • Written by David V from Brooklyn

    If I could rate zero star, I would !!! this is the second adapter that breaks without any external sign of damage, just stop working after few months !!!
    This product need serious revising !!! Apple are you listening ?

    22 of 25 people found this useful

  • 1.0 out of 5 stars

    Everything is green

    • Written by Charlie N from Lexington

    This is the second one of these adapters I've had since buying the MacBook Pro in November 2017. I do professional development in schools, so I have used a variety of projectors, and no matter what brand of projector is connected, the screen is tinted green. I bought a 3rd party VGA adapter that works fine, so I wonder if there is a design or quality issue with the Apple adapter.

    23 of 24 people found this useful

  • 1.0 out of 5 stars

    Doesn't work

    • Written by amber E from Gainesville

    It simply doesn't work.

    it'll ask you to update the software nearly every time you plug in it. And yet it still fails to work most of the time. Half the time it doesn't recognize my camera, so I need to switch to use the stand-alone dongle.

    16 of 17 people found this useful

  • 1.0 out of 5 stars


    • Written by Jonathan B from Toronto

    Have this connected to a 2017 Macbook Pro and it's awful. It works for a while and then the VGA monitor screen starts glitching - breaks up into scrambled squares, picture gets wavy, blacks out, etc. Eventually have to reboot to get it back to normal. The USB connector is unreliable as well.

    Do not buy unless you absolutely have to.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Absolute Garbage

    • Written by Robby W from West Point

    This adapter doesn't work. Period.

    I needed it for a presentation, and when I got to the auditorium, I couldn't display graphics.

    20 of 21 people found this useful

  • 1.0 out of 5 stars


    • Written by janet L from Pasadena

    The USB worked for a while like couple of months with my 2TB External Seagate Hard Drive and my thumb drives. Then on and off, MacBook Pro told me that I didn't eject the USB drive properly but I always did. Then one day MacBookPro completely didn't recognize the USB from the adapter at all. The notebook still recognize the monitor from the adapter though. However, I hardly used the monitor with that adapter. This is so bad!

    18 of 19 people found this useful

  • 1.0 out of 5 stars


    • Written by Duca P from Alba Iulia

    I have a Mac Pro Mid 2017 with this multi port adapter. When i connect it to usb-c almost on every minor moving of my laptop it disconnects and my display flickers. This USB-C adapter has a very poor quality. I think Macbook's usb-c port has the same poor quality too.

    Don't buy it, go for an unofficial adapter.

    I was expected for this money to get a premium quality not a low one. I am very dissapointed

    27 of 28 people found this useful

  • 1.0 out of 5 stars

    Piece of you-know-what

    • Written by MICHAEL H from WATERLOO

    Paid a fortune for this and it performs poorly: the USB connection doesn't work at all. The VGA does work but ... $70???

    Apple's quality control is terrible.

    24 of 25 people found this useful

  • 1.0 out of 5 stars

    No QA by Apple on this dongle accessory

    • Written by Robert C from Briarcliff Manor

    I too just had my new Dongle fail during a time of need (an important lecture).
    As a specialist in quality assurance of manufactured goods, I can tell you that Apple doesn't have a QA program on this accessory. If they did have a QA, they would never have so many poor reviews--especially for the price. Infuriating. I've owned MacBook Pros since the very first MBP. As the saying goes "They just don't make them like they used to". Higher and higher prices, but far less dependability by Apple as the years go by. Sad to see...........

    29 of 29 people found this useful

  • 1.0 out of 5 stars

    Doesn't work, don't buy, horribly broken

    • Written by Tom N from WALLASEY

    First thing that happens is it will ask you to do a software update for the dongle, which will require you to do a full reboot of your computer, taking several minutes

    Once that's done, plug it in and plug a VGA projector in and your machine will either freeze or kernel panic. 100% reproducible every time.

    So I went to London for a conference and went the Apple store to swap it, obviously it was defective. New dongle did exactly the same thing with both my machine, and a colleagues machine on a new projector. Same issue, 100% reproducible. In the end I returned it and got my money back.

    To this day I have yet to see an Apple USB C dongle work with VGA.

    For reference, you can buy a much cheaper dongle that works out of the box on Amazon, and the hyperhub HDMI plugged into a basic HDMI to VGA adaptor works perfectly too

    7 of 7 people found this useful