• 2.0 out of 5 stars

    So-so sound quality, lousy battery life

    I really regret this purchase. The sounds quality is no better than the ear buds. The batter life is awful. And the reliability of the blue tooth is suspect as it keeps cutting out. They do fit your ear better but they are WAY overpriced. What I have is worth about 20 bucks, in my opinion, compared to everything else on the market today.

    32 of 60 people found this useful

  • 2.0 out of 5 stars

    Work okay until lost

    The headphones work okay. Not nearly as good as Bose but still work fine. However, if you lose them, the Find my iPhone that is used to locate them only saves their location for 24 hours and after that, they are lost. It seems as if Apple hopes you lose them as the software they provide you to help find them is extremely underdeveloped. Buy them if you want half decent headphones that are easy to lose and hard to find.

    2 of 6 people found this useful

  • 2.0 out of 5 stars

    Super advanced, but barely usable

    I was super excited to buy these buds, and they are a great product. But you lose a lot of features just for convenience. To me, I don't think the sacrifice is worth it. First you lose the remote control so you can't adjust the volume without reaching for your phone or watch at all. The double tapping isn't all that reliable. You can only register 1 action per bud, and they are limited to siri, previous/next track, play/pause. It also requires a certain amount of force and the location to tap needs to be precise. After a couple days I learned the tricks but it's still cumbersome and awkward to use. So barely usable controls. The sound, well just louder version of earpods. So, barely usable. The dual mic is said to be super intelligent and great, but in fact they are, well, your caller can hear your sound. So, barely usable. It's also completely not noise isolated, just like the earpods. So on a train or bus, you have to crank up the volume to at least 80% to hear anything.

    The good side is that it's super convenient and magical, and, cool. The connection is easy and reliable. Pull them out of the case, ding, they are connected. There isn't any bluetooth earbuds came close to them. And the case lid is addictive to play with, like a zippo lighter. The comfort is fine, they feel very natural and don't give any stress to your ear. If not by direct force they don't fall off your ear. Yes it's still a way bigger risk of losing them than wearing wired bluetooth earbuds.

    Things they could have done:
    Allow swipe gesture on the stems to adjust volume
    Come with wireless charging case directly
    Bluetooth 5.0 upgrade
    Some sort of noise isolation

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Don’t bother

    I bought these With the hype that I wouldn’t have to listen to annoying people in my classes. I am disappointed. They sometimes connect the my Bluetooth but only if my phone is a couple inches from my face. I would return these and get my 245$ back but I can’t becuase of hygiene reasons. And they only work if the case and the phone or music device is infront of you so kiss haveing your phone in your back pocket goodby. But when they do work they are nifty and useable but I would never spend that much money on somthing like this ever again. I love apple but not the over priced and quite bad air pods.

    3 of 4 people found this useful

  • 2.0 out of 5 stars

    Way too early to market. Major problems

    I wanted to love these. In theory, they could be wonderful and innovative. In reality, they do not charge properly or display an accurate amount of charge left, they do not work consistently, one side is usually broken, and you’ll want to bookmark any pages showing how to reset them as that’s a usual occurrence. Really disappointing.

    10 of 17 people found this useful

  • 2.0 out of 5 stars

    Not so good

    I cannot keep them in my ears unless I tape them in. Then they loosen and turn off. Any suggestions on better ways to keep them in.

    8 of 12 people found this useful

  • 2.0 out of 5 stars

    I want to love my Airpods

    Being a Apple customer for over a decade I struggle with some of the complications I continuously have with the AirPods. If you want to Soli listen to music they are phenomenal, taking calls is what questionable. I want to believe when I first purchased the AirPods Inhad no issues with dropped calls or sounding like “I am under water”. I am on my phone constantly with my job and I am to the point where I will disconnect the AirPods to take the call to avoid issues. I have read hundreds of threads and done the research but no suggestion has worked. I have turned off all Bluetooth devices around me, I.e. “the Tile”, laptop, Apple Watch (yes it’s extremely frustrating I cannot use my Apple Watch either), etc. I have also met with the pros at the Genius Bar which has replaced them once but the same issues keep happening. Any suggestions would be helpful especially from someone that has experienced my dealings. Again, I want to love my AirPods but if I can only use for music capabilities they are worthless to me.

    Thanks in advance for some sort of help

    22 of 27 people found this useful

  • 2.0 out of 5 stars

    Switching between Apple devices experience is often broken

    I constantly am disconnecting my AirPods from the iCloud account I've synced them to because they can't connect via bluetooth to my macbook, iPad and iPhone. They do a terrible job of shifting between devices. So if you're interested in headphones that you use with your phone AND your Mac computer/ANY OTHER DEVICE, it's not worth it.

    Half the time I'm just using my wired headphones because these things take constant troubleshooting just to connect to the devices they've already found........ already synced to..................

    Do not recommend.

    14 of 15 people found this useful

  • 2.0 out of 5 stars

    terrible product would not recommend

    To start with when i bought these earphones they worked like a charm, connected straight away when i put them in my ears. But now i'm having a hard time trying to get the earphones to connect to my phone. I have to put the headphones back in the case and then pull them back out to try to get them to connect. after waiting 5 minutes for them to connect to my phone the finally connect. Once that happens, they end up disconnecting and most of the time not reconnecting. When the do reconnect, they end up disconnecting and reconnecting up to 5 times before they decide that they want to connect. was seriously tempted to take them back and get a refund to invest in better quality headphones. and here i thought that apple products provided one of the highest quality line of products. but no, apparently not.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Underwhelmed and unsatisfied

    I was disappointed that I couldn't control the volume on these without my phone in hand. Being wireless and cordless almost defeats the purpose if you have to have your phone in hand or Siri can't quite hear well when you're asking her to adjust the volume.
    They also seem to slip out easily, even though they fit well. I haven't dropped them out in public but I have at work and it's scary to think about losing these. I would think Apple would do a better job with the FindMyi[insert Apple device] technology but it's obvious they bank on people losing these.

    Only pluses would be the design and the loudness of the volume which is better compared to the let-down PowerBeats3 Wireless headphones I tried.

    5 of 6 people found this useful

  • 2.0 out of 5 stars

    One size does NOT fit all!

    I got these as a birthday gift from my husband and I was so excited about them. But once I had them in for about an hour my left one wouldn’t stay in and the right ear began to hurt! I have multiple styles beats headphone but the AirPods were at the top of my list when reading about them. But once I got them and realized that they were so uncomfortable, I was so disappointed. Apple these should come in multiple sizes, be waterproof, and have a way of tracking them if one is dropped. Just one consumers thoughts! I gave 2 stars because the sound quality was good but that’s about all that was positive in my experience.

    Overall I would not recommend them because they don’t fit the ears of all consumers and this is a problem! Come on apple I know you can do better than this!

    24 of 35 people found this useful

  • 2.0 out of 5 stars

    I don’t hate them but they are just like the ear buds.

    My title being said, I do like the concept (love it actually) but come on Apple, one size doesn’t fit all. If you have issues with the ear buds that come with your phone you will not find these any better. They consistently fall out with any less than upright movement. Not great at the gym if you move much during your workouts. I seem to have the most issues with my right ear (same as with the ear buds).

    What’s right: The tech is solid. The syncing is decent the sound is excellent (if environment around you is loud then it’s not great) but all in all they sound good. The mics work well and I never have any complaints about people being able to hear me. They are cool. I do also own a pair of beats and they are better than them for day to day. Beats are now used for loud things and the gym.

    What’s wrong: The fitment is still horrible. Same as the other ear buds that come with your phone. Apple needs to come up with some form of adaptors that will adjust for the ear. We are not all the same 5’ 6” hipsters that Apple pictures us as. And our ears are all different. Also not sure why but they don’t always connect. They say they are but not always. It can be a pain. The software to link needs some work. Another challenge is the shortcuts for talking to Siri pausing etc need more options for customizing.

    I went two stars because of the fit. It’s still the worst for me. Maybe sell a few different sizes? I don’t know.

    43 of 50 people found this useful

  • 2.0 out of 5 stars

    Can’t find when lost/connection started dropping.

    They were great when I first got them. Took them to work for 6 months I’m in the building trade. Get a call. Put them in get great sound on call then listen to music. Wear them at gym,don’t fall out. Started to lose connection last few weeks. The problem is the box is so shiny slippery and small it falls out of your pocket lost them last week at cinema visit. No iphone finder to find them as this only works when they are out of the box. I think they need a way to attach the box (iPod shuffle) keyring attachment!

    14 of 23 people found this useful

  • 2.0 out of 5 stars

    When it works I love them

    I took a chance buying these as they were out of my price range. I was hoping to love them but I am experiencing dropped calls. Maybe yours will be better than mine. I am back to the ear pods where I do not have the dropped call issue.

    2 of 7 people found this useful

  • 2.0 out of 5 stars


    I like the Airpods I thought the Earpods were painful these I cant keep in my ear for more than 20 to 30 minutes at a time,

    10 of 18 people found this useful

  • 2.0 out of 5 stars

    Very poor product for price

    I have had constant issues with the AirPods for example
    The AirPods connect briefly but then disconnect a few seconds later
    The music only plays out of one earphone.
    Considering they cost well over £100 I’d expect them to work correctly, they do look good though I guess I’ll just keep them as an ornament

    6 of 20 people found this useful

  • 2.0 out of 5 stars

    Can not connect

    I have a lot of issues with connecting in between devices such as from my laptop to my phone both are apple. Always having to go into my Bluetooth and reconnect them. I have never had issues with my Bose wireless headphones. These airpods not worth the money.

    17 of 35 people found this useful

  • 2.0 out of 5 stars

    Not effortless and not for all ears

    I’ve had these for about a year. Although I like the compact size and practical design with the rechargeable case, I have 2 big issues, first they do not always connect “effortlessly” as apple advertises, my wife gets upset at night because I have to fiddle with the buds and the case and make clicking sounds that wake her up to get them to connect to my ipad pro. Second, they fall out of my ears constantly, Apple needs to make different sizes! Not all ears are the same. I can only use them at home or in bed, never for any kind of activity because they don’t stay in.

    19 of 27 people found this useful

  • 2.0 out of 5 stars

    Connection to iPhone cuts out randomly

    When I'm listening to music or on the phone (like a conference call for work) the AirPods randomly cut out and stop working. I have to pull them out of my ear, change the phone to speaker or phone, and then put them back in my ear. Really annoying. The supposed benefit is to not have to pull your phone out but yet I have to because it drops the connection so often.

    8 of 14 people found this useful

  • 2.0 out of 5 stars

    Works for the right ear

    Falls out of my ear when I run. Sound is weak unless I am somewhere with no surrounding noise. Good for business calls, other than that I bought the Bose ear buds and they are way better. I regret buying these, I seldom write a review but these bother me.

    18 of 31 people found this useful