• 1.0 out of 5 stars

    right ear stopped working didn't last even a year

    • Written by Pari K from Waverton

    I got iphone 7 last year at the end of December. It was working fine this morning but out of no where it just working now. It didn't even last for a year. the worst part is that I can't even buy one from other brands that are less expensive.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Really disappointed and not pleased

    • Written by Ariel P

    No words are enough to explain how displeased I am. With previous earbuds I never seemed to care so much about them, so I didn’t take great care of them. When they stopped working I blamed myself which seemed like a very valid reason right? But this time I did my upmost best to taking care of these earpods. Since it wasn’t the headphone jack anymore and seeing that if I broke these I’d have to pay $29 for a new pair, I was not taking any chances with spending money where it wasn’t needed.

    These worked out great for 9 months and I’ve always properly put them away. Just two days ago they were working just fine like any other day. Before I got home from school I put them into the side pocket of my bag; later on, when I grabbed them out to listen to music, I was met with silence on my left and music on the right. It was the most unsatisfying feeling and I still don’t know what to do.

    Reading other reviews on here has made me really disappointed in Apple. Care to put some quality into your earpods and figuring out ways to improve them so they can actually last? Thanks.

    28 of 30 people found this useful

  • 1.0 out of 5 stars

    Lightening connector does not fit on Mac

    • Written by Luo X from Somerville

    I don't know since when they changed the normal jack plug into the lightning connector which does not fit onto my Macbook!! And it drains battery from iphone like crazy! So that is your way of forcing people to use your new products huh, nice job!

    20 of 32 people found this useful

  • 1.0 out of 5 stars

    Not impressed

    • Written by Taryn P from Calgary

    I’ve had these earphones for maybe five months and out of nowhere the volume control and mic had stopped working. Yesterday they were fine and today nothing. I have an old pair with the 3.5mm jack that work perfectly and they’re over two years old. I don’t understand why the quality of the product has decreased so much but I’m not impressed. I want a working pair but I’m not sure if I’m willing to drop $35 just to have them cease to work in a matter of months. This seems to be a common problem, just from reading other reviews, and something that Apple needs to address.

    3 of 3 people found this useful

  • 3.0 out of 5 stars

    Earbud stopped working today. Not even 1 year old.

    • Written by Karen S from san Diego

    Just like a few others have mentioned, the earbuds are too large were the fall out of my ear a lot. I’m in my 40’s and I would like apple to go back to the old headphone jack as well because I lost my lightning connector and I take public transportation, so I had to go without headphones. Simplicity is better for everyone, I am not a fan of the lightning cable headphone connector. One earbud stopped working today the right one, in fact.
    I cleaned them with alcohol and scrubbed them both, and burnt the residue off of the speaker, I followed YouTube videos from other consumers and nothing helped it.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Terrible Quality; Not Worth It

    • Written by gina P from Webster

    This is my first time writing a product review and I never thought I would write one, but this is getting out of hand. If there were a way to give this product 0 stars, I would. I've gone through about 3 pairs of these headphones since I got the Iphone 7 around April and they simply do not work. They seem to go through a pattern. They work fantastically for a few weeks or so and the quality of sound could not be any better. But then the +/- and pause buttons on them stop working and a few weeks after that, one side will stop working all together. Soon after, the headphones will finally break. In the meantime, you can expect them to randomly play and pause songs, activate Siri for no reason, and make random calls at no prompt.

    At first I thought it was something I was doing wrong and that this wasn't Apple's fault, especially as the 3.5mm jack headphones had worked brilliantly for me. My last pair of headphones lasted only a month and I almost had a mental breakdown trying to figure out what I was doing wrong, because I couldn't believe I had to pay $29 again and was afraid I would be doing so every month from now on. Thankfully, I checked the reviews of this product before buying it again and it seems that the problem does seem to be with Apple and not me. It appears that Apple has put out a subpar product because they knew they could get away with it, as people would see their only options as these or much, much more expensive wireless headphones. However, you can find wireless headphones for only a few dollars more on Amazon that have almost a perfect 5-star rating and seem to work much better than these headphones that I will be purchasing instead of these headphones right now.

    If Apple would improve this product and actually make it work as well and last as long as their 3.5 mm jack headphones, I would consider buying these headphones again, as I've used wireless headphones in the past and do not particularly like the feel of them. I doubt this will happen anytime soon, though, as Apple will continue to get away with creating subpar products as long as people think its their only option. In the meantime, I am going to use wireless headphones and will continue to express my dislike for this product to everyone I possibly can.

    50 of 52 people found this useful

  • 1.0 out of 5 stars

    They fall out of ears!

    • Written by MIKHAIL M from New York

    I am not sure which special person has invented the shape and the material but the combination of that ensures that the headphones do not stay in the same position inside the ear, and eventually falls out. I cannot complain about the sound quality but only when they are positioned inside the ear in a certain way, which stays only for like a minute and due to its slippery plastic texture turns around and the sound becomes bad again.
    I am sure that they were the cheapest to make and to design and that is why this model is included in every mobile Apple device for free.

    18 of 23 people found this useful

  • 1.0 out of 5 stars

    I have so far had many Headphones but these where the worst

    • Written by Tobias K from Frankfurt am Main

    I like the way the earphones work as they are. That they are not in-ear. But the cables are horrible. They are so "not-good" in fact that I have to buy items to make them more sturdy, because I know they will break quicker than I can replace them.
    I hate the Industrial Design Department for their decision to make the product prettier instead of sturdier. Get it together! Nobody likes you!

    15 of 20 people found this useful

  • 4.0 out of 5 stars

    Pros and Cons

    • Written by Lydia C from Medina

    I just got the iPhone 7 in February and it is now September and the headphones Apple supplied with the iPhone 7 are already broken. I wasn’t very happy at first because you cannot charge your iPhone and listen to music at the same time but once I started using the headphones more I was okay with it because of the lightning cord and the great sound of the headphones. These headphones right ear phone fell off completely. I tried to make it work but it wouldn’t work. I love the sound and quality of these headphone I’m going to spend $29.99 on buying a new pair. I think the wireless Airpods are way to expensive when you can just get these. Im writing this review just for everyone buying these Earpods to be aware that they are very fragile and will break easily like the broken pair I have now. I will be heading to the Apple Store soon to buy a new pair. I hope your EarPods don’t end up like mine. I recommend buying these EarPods. But be careful with them.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Quite The Scam.

    • Written by Brett M from Washington

    Apparently my story is a familiar one- you don't even need to scroll down. Let me sum it up for you;

    Perhaps you've been using these earbuds for a few months and notice that you are dropping out of important conference calls for work, or, your music is interrupted by Siri randomly, or, you find yourself interrupted while talking on a call only to find out your microphone never worked.

    If you are experiencing these symptoms, join the club.

    "Hi, my name is Brett, and i'm addicted to spending way too much money at Apple for subpar service and predictable new product rollouts."

    I was going to drop another $29.99 because I thought my earbuds were the problem, but I don't think MINE are the problem. I think Apple hastily manufactured a poor product and has been making money off of this very issue. Not falling for it this time- i'll spend the extra money on decent bluetooth headphones not made by a company that is now becoming known more for boring and faulty products than innovation and quality.

    76 of 79 people found this useful

  • 5.0 out of 5 stars

    Great sound and comfort

    • Written by Michael G from Didcot

    Fab unit, pricy but worth it. Great sound and comfort

    4 of 7 people found this useful

  • 1.0 out of 5 stars

    Terrible change from the 3.5mm Earpods

    • Written by Shaun D from Greenmount

    Its probably easier for me to write the review in this way.

    What I Like:
    - Sound Produced
    - Fit of the Earpods to my ears
    - The Multiple Functions of the Remote
    - The fact apple gave us an option for Earphones that wasn't just Airpods.

    What I don't Like:
    - Cannot Charge phone at the same time I'm listening to Music or watching a video
    - Remote 9 times out of 10 does not connect - which means you have to unplug the headphones and plug them back in for it to work.
    - When remote does not connect microphone on the Earpods reverts back to phone microphone - very inconvenient when phone is in your pocket riding a bicycle or at the gym and answering a call.
    - Slightest amount of pressure on the lightning connection causes music to pause, this happens to me frequently at the gym when sitting on equipment with phone in my pocket and when I'm on my bicycle.

    Bring back the 3.5mm Audio Jack or make Airpods more affordable!

    30 of 31 people found this useful

  • 1.0 out of 5 stars

    Does not last long!

    • Written by Alexis P from silver spring

    My earphones are in perfect condition, they look totally well cared for but out of no where the left side ear stops working. Only lasted 9 months.

    30 of 33 people found this useful

  • 1.0 out of 5 stars

    I can't believe Apple made this

    • Written by Alireza T from Cupernito

    1. Music will pause automatically sometimes.
    2. When you press start/pause button 1 time to play music, it will launches Siri.
    3. The EarPods cable is very sensitive and thin.
    4. You will hear a noice when changing musics.

    23 of 32 people found this useful

  • 2.0 out of 5 stars

    Redesign please!

    • Written by Nakita P from Bowie

    The functionality is good. You can skip songs and turn the volume up/down from the microphone pad. However the buds themselves are too large. My ear holes hurt really bad after about 2 or 3 mins or wear. A major turnoff.

    7 of 12 people found this useful

  • 1.0 out of 5 stars

    Constantly breaks

    • Written by Ford P from Los Angeles

    I have gone through at least 5 of these earbuds since getting the iPhone 7. They break every month or so and even after getting a brand new pair they skip songs and turn on Siri when I dont intend to. After a couple of weeks they will pause music and then randomly start playing until they completely break and will become unusable. I don't know why they constantly break but Apple needs to figure something out!

    32 of 37 people found this useful

  • 3.0 out of 5 stars

    Alright i guess...

    • Written by Lincoln B from Draper

    I got these with my iPhone 7 back in like September, and they worked for a while really well, but back in May, the right one stopped working, and then the left one stopped too in September of that next year. I guess you could say they lasted about a year, but not well. I want to know if its apples fault or my fault for being too rough with them. Considering how well my other apple products are, i would have expected them to last longer. Its not just the EarPods with Lightning connecter, it was also the EarPods using the Headphone jack too. Maybe Apple can make the headphones stronger.

    6 of 10 people found this useful

  • 1.0 out of 5 stars

    Drains battery

    • Written by Ke'Andra R from Harahan

    I bought these new headphones that connect directly to the charger part on my phone these headphones are draining my battery really fast and now I can't watch a movie and charge my phone at the same time while at work. We need to have options whether we want the old headphones that plug into the headphone jack or the new style. I prefer the old ones.

    10 of 18 people found this useful

  • 1.0 out of 5 stars

    Pretty much possesses your phone

    • Written by Catherine Z from Township of Washington

    I only really started to use these headphones on a daily basis since my adaptor (the dongle) broke about a month and a half ago . Once the left ear stopped working about two weeks ago, it has been screwing around with my phone whenever I plug it in. Sometimes with the headphones plugged in, it will suddenly stop and/or play music, even when I'm not listening to anything and in other apps. Other times it will just suddenly turn in voice control and I've had times when I've said nothing that it will call random people on my phone when this happens. Just today, it sped up all the music that I was listening to until it just shorted out. Now everything is playing at a softer level. Not worth buying this for $29

    16 of 20 people found this useful

  • 5.0 out of 5 stars

    Surprising good

    • Written by Marek F from w

    Comfort is, you know, they are plastic one so do not expect an miracle.
    If they fit to your ear size, could be quite OK.

    Sound - fist guess how it is hard to create good sound in such ear pads at all?
    From my subjective filling the are fine enought to listening music. They produce clean, balanced sound with fairly good bass.
    What you need more?

    10 of 13 people found this useful