• 1.0 out of 5 stars

    Cheapest quality product ever made by Apple

    • Written by Nicolas A from London

    I had been told to be careful with this adapter by friends who told me that it stops working after a while but I though that with extra care, it could actually last, boy was I wrong... I have always kept it in the case of my Bose headphones, never carried it in my pockets where it could twist every direction and eventually loosen the cables inside the adapter but one day, after using it for a few hours, it decided to stop working and all I get now is continuous scratching sounds in my bose. Please please do not buy this product. Would give 0 stars if I could…

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Inconvenient and irritating

    • Written by Neelam T from Forestgate

    Terrible quality, have to take it in to get replaced every few weeks. Sadly, can’t even walk in and get a replacement and instead have to book an appointment a week in advance for a one minute job. Due to this, I own two and swap them out every time one breaks, so I can still use my earphones. Terrible sound quality and just an irritating product overall. I have a job, don’t really have the time to be visiting an Apple store every month so highly inconvenient for me, yet also can’t justify buying AirPods. So basically, we’re getting ripped off.

    10 of 10 people found this useful

  • 5.0 out of 5 stars

    Used this adapter for many years, works exactly as designed

    • Written by Alex T from San Diego

    There are so many negative reviews for this adapter, but when used with Apple Earpods, they work great, have had no issues with breaking, fraying or anything. Works wonderful.

    10 of 31 people found this useful

  • 1.0 out of 5 stars

    A hugely unreliable product

    • Written by Anthony R from Wickford

    I've been through so many of these adaptors, Apple are ripping people off. Once my contract is up I'm switching phones, there's nothing more annoying when out on a run the music cuts off, terrible product.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Flimsy piece of trash

    • Written by Hayley L from Tenafly

    I have gone through 4 of these dongles in the past year. After a month maybe less of use, they all start to spaz, pausing and resuming music randomly without being touched or moved, they also interfere with calls. Someone at the Apple store once told me that the dongle should not need to be replaced that often, but that is bs. These are poorly made and unfortunately, there is nothing better on the market. Apple needs to come up with a better alternative for customers who prefer to use headphones with a jack. This product doesn't deserve a star, that's how bad it is.

    16 of 17 people found this useful

  • 1.0 out of 5 stars

    So frustrating - zero stars

    • Written by Alice N from London

    My adapter makes my music skip songs, pause and also wake up Siri. This is endlessly frustrating and makes me want to throw my whole phone on the floor or punch someone. I've been putting up with this for months now because I don't want to give Apple the satisfaction of me buying a replacement. You have to hold it at a certain angle to make it stop - which makes walking to work with music impossible and unpleasant, let alone trying to go for a run! Such a waste that I bought nice bose headphones. I came on this website to buy a new one because I just couldn't take it anymore but refuse to pay £9 for this rubbish. It makes me feel so annoyed that they are ripping off their customers like this.

    13 of 15 people found this useful

  • 1.0 out of 5 stars


    • Written by Kaori G from Mexicali

    The first one I bought worked for... 3 weeks? Also, it made my phone go crazy, it would charge sometimes, then not, an announce began to appear on my screen saying that some accesories may not be supported, etc. As it worked for such a little time, I thought maybe it had been my fault. I went ahead and purchased a second one and the problem with the charger stopped; however, IT WORKED FOR 3 DAYS!!! So sad about it, maybe I will try an adapter from another company...

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Two steps back

    • Written by Richard D from Henderson

    It's almost as if Apple purposefully made these things flimsy so people have to buy them forever. I didn't even get one included with my iphone xs max. Absolutely despicable.

    16 of 16 people found this useful

  • 1.0 out of 5 stars

    Lightning Jacks are Terrible

    • Written by Julia N from Wyocena

    I have been an loyal customer of Apple phones for many years now, mainly because of the ability to easily organize my music into playlists. I have been extremely disappointed with my iphone 8. The decision to take out the standard 3.5 mm jack is the worst tech decision Apple has made. The lightning jack adapters necessary to be able to use a 3.5mm cord, rarely work (I am on a 4th adapter which didn’t work correctly straight out of the box). When they do work, the sound is shallow and weak. My next phone will definitely NOT be an iphone.

    16 of 16 people found this useful

  • 2.0 out of 5 stars

    Cheaply made but it works

    • Written by Ashley P from Brooklyn

    It’s very fragile and I feel like if I bend it, it would stop working but it works. Just wish they would put a extra protection on the cord.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Work great ... for 5 mins, then I get "accessory not supported" nonsense

    • Written by Michael W from Surrey

    Seems great on paper. Great adaptor that allows me to use any old headphone. Decent sound quality.

    Only it only works for about 5 mins before I get an "accessory not supported" error. No apparent solution to this, seems to be a software "feature". I think it expected that the solution is buying an new set of headphones (and praying that it works).

    8 of 8 people found this useful

  • 3.0 out of 5 stars

    Is it five stars or zero stars?

    • Written by Rob W from Clapham

    Contrary to just about every review on this site, my headphone adaptor is fine. It's been with me for 3-4 months and hasn't broken. I play my music through a set of Bose QC20's and it sounds great. I've also played them through £200-£300 wired headphones and they still sounds great, so I'm unclear what the issue with the sound quality really is.

    The headphone adaptor gets used daily on the train, stuffed in my bag and I take absolutely no care over it at all and it still works well.

    So from a music and quality point of view, it's five stars.

    However from the view of actually even needing it, zero stars. I hate the fact I need it, I hate the fact that Apple has made a unilateral decision to remove the headphone jack and think it one of their more stupid decisions. Its another something to carry round, break or get lost.

    So from a utility point of view, it's zero stars.

    It's not that expensive and it does have a great DAC inside it so I've settled on three stars.

    13 of 16 people found this useful

  • 1.0 out of 5 stars

    They should include "disposable" in the description

    • Written by Debbie W from Phoenix

    It works for 1 month tops, then doesn't. I've gone through 3 already. No alternative except the airpods which... UGH

    40 of 44 people found this useful

  • 1.0 out of 5 stars

    Cheaply made

    • Written by Zakiya K from London

    After one use it stopped working. If I buying the original, there should be some quality perks

    11 of 14 people found this useful

  • 1.0 out of 5 stars

    An absolute POS

    • Written by Michael P from St.George

    Bought one about a month ago. It mostly sat in my car when I want to use my aux to play music. Removed from my car for the first time to use at the gym hoping I would not have to buy those ridiculous AirPods. The wire stripped from the end piece with no resistance at all. Yes, the 3.5mm jack needs to be replaced. But when legacy ports were being phased out there was something better available. This is not that something better. Apple, you fell flat on your face when you designed this fragile garbage. I almost want to switch to Android where I don't have to worry about such moronic flaws.

    44 of 45 people found this useful

  • 2.0 out of 5 stars

    Very Poor Design

    • Written by Shana B from Fort Sumner

    I had one of these included when I first got my phone. It worked fine for the first few days, but about a week later, a short formed in the wire. These are very poorly designed when you compare them to other adaptors that Apple has made. Surprised and disappointed by the oversight. Would not recommend this product.

    28 of 28 people found this useful

  • 1.0 out of 5 stars

    3rd or 4th one I've had

    • Written by Jed T from Brighton

    if i haven't lost it.... which has happened once. the other times it has broken, starts engaging siri without me asking or only playing crackled sound/ left only etc.. awful design..... innovate and design longer lasting ones. PLEASE!!!!

    43 of 44 people found this useful

  • 1.0 out of 5 stars

    Fragile lightning cord.

    • Written by Aufa R from Rockville

    I just bought this a month ago and it already broke. I didn’t do nothing wrong to it. This breaks easily which is why it’s trash.

    34 of 35 people found this useful

  • 1.0 out of 5 stars

    When will you do a new iPhone without this adapter???

    • Written by Vanessa L from Geneve

    I hate this adapter:
    — you can easily lose it! I can see why that is interesting for Apple but NOT for the customer’s experience
    — you can’t do anything with your iPhone without it, for example connect to a jack
    — when you connect your phone to a jack, sound and connection are not good/ very bad
    — you can’t talk with your earphones and charge your phone at the same time

    So much frustration linked with this thing. I’ve always loved iPhones and apple for the ease-of-use of its products. But this is the contrary of simplicity. It adds a useless extra-step.
    Totally not in line with Apple’s core values.

    Huge disappointment and it looks like i’m not alone.

    Please innovate! (With customer’ Experience in mind)

    43 of 44 people found this useful

  • 1.0 out of 5 stars

    Flimsy, breaks often

    • Written by Molly F from Champaign

    This is incredibly flimsy. Three of these dongles have stopped functioning from normal wear and tear in the past year. Truly a poorly designed product.

    30 of 31 people found this useful