• 1.0 out of 5 stars

    BAD BAD BAD --- DO NOT BUY

    • Written by ANTHONY C from Yonkers

    I purchased this case yesterday. All was fine for the first 24 hours. Last night I left it charging overnight and it was topped off. By 11:00 this morning (with very normal mild use), the case was down to about 50% power. At lunchtime, it overheated and said I couldn't use the phone (it had the temperature icon saying phone needed to cool down). As this was happening, the remaining 50% of case power magically disappeared. I took phone out of case and let it cool down, then put it back in a few minutes later. Same deal. Phone and case were burning hot and it zapped away all of my phone battery. This case DOES NOT WORK. It does not extend your battery life, it halves it by overheating. They need to look into this and issue a recall on these new cases as they are bad news.

    80 of 120 people found this useful

  • 1.0 out of 5 stars

    Terrible

    • Written by Brandon N from Overland Park

    I only used the battery case for a good 4 days until the case overheated my phone and fried my battery and cell reception. NOT ONLY THAT when I stop using the case my phone would still overheat even if im not touching it.

    DONT BUY THIS CASE

    83 of 126 people found this useful

  • 1.0 out of 5 stars

    JUST AS BAD AS AFTERMARKET

    • Written by John T from Murrieta

    I had problems with other aftermarket battery cases so I thought would be a good idea to pay the premium for an official Apple battery case. It worked well for a couple months and now it has a problem that makes it just as unusable and unstable as other cheap brands. The case has to be taken off to charge separately and then even when it's attached to the phone and both devices fully charged, the screen goes on and off every few seconds because the phone thinks you're constantly unplugging and replugging in a power source. No longer usable.

    41 of 51 people found this useful

  • 1.0 out of 5 stars

    Case overheats!!!

    • Written by leonardo M from ASTORIA

    Great concept of this case and purchased for its purpose of extending battery life worked great for the first 2 days and after that sadly it overheated to the point that it fried the signal and obviously dropped the call i was in, and was so hot i had to remove it from the case and now even using it out of the case my phone heats up and battery life seems to be reduced, guess I'm taking it back to apple..smh i really liked this case but now see that I'm not the only one that has encountered this issue, hope this review helps other customers who want to purchase this case just beware and save yourself the hassle that i have to go through now.

    33 of 38 people found this useful

  • 1.0 out of 5 stars

    Not recommended

    • Written by Brian L from New York

    As with many of the other disappointed users, I at first loved the case and told everyone I know it was a great product. Then it started to peel much like everyone else's complaints. When inquiring about it with apple, due to it being 13 months old, they told me to purchase a new one. Why on earth would I do that? I had a mophie battery pack for years with one of my old iphones. The over 100 price tag is outrageous for something that can't last more than a year.

    27 of 27 people found this useful

  • 1.0 out of 5 stars

    TERRIBLE.

    • Written by Ezequiel G from Bakersfield

    At first the Battery Case was awesome. I loved the extra charge that would keep me going ALL DAY. It was months down the road where we started having issues. The case started peeling and eventually broke off. I would expect better quality for a 100 dollar case.. REFUND MY MONEY!

    27 of 28 people found this useful

  • 1.0 out of 5 stars

    Apple should be ashamed

    • Written by Bonnie B from Philadelphia

    The protective rubber-type material on the outside of the case started to peel off in multiple places after a year. Although this is an Apple product, Apple takes no responsibility for what the store admitted was a common problem. Shame on Apple.

    27 of 28 people found this useful

  • 1.0 out of 5 stars

    Case started peeling after a few months

    • Written by Gary H from Philadelphia

    Loved this product until the case started peeling after a few months. Being an avid apple supporter could not be more disappointed. Because of the peeling on the top, got a cracked screen when my phone fell on the ground once. Great product, poor quality.

    25 of 25 people found this useful

  • 1.0 out of 5 stars

    I expected more from Apple

    • Written by Mersad S from West Jordan

    Being a Apple avid buyer of their products I am highly disappointed in this case. At first I loved the case but after a few months of use the silicone has started to peel. I had the case for about one year now and most of the silicone is gone. Apple did not want to replace the case under warranty and recommend that I buy a new case. I expected the case to last a lot longer for being $100+ tax.

    27 of 30 people found this useful

  • 1.0 out of 5 stars

    Longevity Lacking

    • Written by virginia W from mercer island

    Worked fine for a few months, then died mysteriously. So I guess it cost me $1 per day -- hardly worth it.

    28 of 32 people found this useful

  • 1.0 out of 5 stars

    Poor Quality.

    • Written by John L from Glenview

    The battery itself is great and I love the integration with Lightning cable. BUT, this is second one I bought and they both began to peel apart around the volume buttons, this one after about three months.

    23 of 23 people found this useful

  • 1.0 out of 5 stars

    Very Bad material

    • Written by Ahmed E from Cairo

    I bought this case for months ago after getting issues with my phone battery and the rubber has been peeling off with 100$ I was expecting much more quality than this! Im very disappointed
    I want my money or least a replacement!

    25 of 27 people found this useful

  • 1.0 out of 5 stars

    Great power, poor build quality

    • Written by Jason S from Washington

    Battery part does exactly as expected and provides all day power, the rubber coating began to peel after about 7 months leaving the case with a serious case of balding by 9 months... Unless you are ok with either 1) replacing every 6 months or 2) carrying a seriously deteriorating case, it is not an advisable purchase... I was disappointed that it does not seem to meet Apples normally high standards.

    23 of 23 people found this useful

  • 1.0 out of 5 stars

    The silicone peeled

    • Written by Hans J from Gig Harbor

    The silicone wore through, peeled, and fell off. The extra battery life is great, but the actual case is garbage.

    23 of 24 people found this useful

  • 1.0 out of 5 stars

    Good battery, terrible case

    • Written by Matthew M from Louisville

    This case has always nearly doubled the battery life of my phone. That said, it has failed in nearly every other aspect, as the case itself is peeling and falling apart. I don’t drop my phone but if I did, this would be the last case I’d want to drop it in.

    23 of 24 people found this useful

  • 1.0 out of 5 stars

    Poor Case

    • Written by Ryan F from Wilton

    Had this case for a couple months and the rubber has been peeling off. Also, the case has been affecting my service. I could have LTE and with the case on my phone won't work while also the phone and case get really hot. Definitely not worth the 100.

    23 of 24 people found this useful

  • 1.0 out of 5 stars

    Suspect

    • Written by Sonte G from Dewitt

    I am on my second case now have had it for 2 weeks and it is causing my iphone to glitch same as before. The phone goes back and forth from recognizing the battery pack then back to phone battery. Almost like a short. It wakes the phone up automatically back and forth randomly throughout the day. Would be really nice if I did not keep having this problem.

    29 of 36 people found this useful

  • 1.0 out of 5 stars

    Ruined my iPhone battery!!!��

    • Written by Sara S from Holstein

    Yes it was nice to have the extra battery life, but not that i don't use it my iPhone battery is terrible. Not only did it ruin the battery in my phone but it also started showing wear and tear. the corners were losing there texture and in several parts it started peeling. $100? NOT WORTH IT!!!

    32 of 42 people found this useful

  • 1.0 out of 5 stars

    Don't buy

    • Written by Steve S from SHORT HILLS

    I've literally had to replace this case three times. Works fine for a month or two, then stops charging the iPhone 7, only partially charges it or can't be charged itself unless the iPhone is not connected. The iPhone sometimes says, "This accessory may not be supported." The battery widget also sometimes refers to the case as AID UPS instead of Smart Battery Case.

    Apple is no longer selling these in stores (just online) and did not release one for the iPhone 8 or X; I suspect it knows the design is defective.

    23 of 25 people found this useful

  • 1.0 out of 5 stars

    WORST QUALITY

    • Written by Stephanie R from Gilbert

    Just like everyone else wonderful charging but the case peeled within 6 months.... Was told the same thing at several apple store "buy a new one". Its not like I dropped it a ton or took the case off often for it to peel so much around the entire case. For 100 bucks I expected better quality.

    22 of 25 people found this useful